PAUL K. REYNOLDS 20 Monroe St., Unit 302, Rockville, MD 20850 (703) 856-1064 pkr1871@hotmail.com

Paul K. Reynolds Page 1

EXECUTIVE PROFILE

Senior hospitality professional with a proven track record of award-winning, quality results and high

profitability over twenty years of experience in Hotel Operations, Asset Management and Project

Management. An energetic leader with the ability to facilitate cooperation and performance from all team

members. Exceptional ability to manage multiple, complex assets and staff across various flags of full and

select service hotels. Able to leverage strong revenue management background with in-depth familiarity

with the brand standards and cultures of several of the major hotel brands to ensure success in any

market.

CORE COMPETENCIES

Revenue Management Full & Select Service Hotel Operations Capital Project Management

Profit & Loss Management E-Commerce Training and Coaching

Profit Improvement Strategy Analytical Evaluation of Trends and Changing Market Conditions

Strategic Goal Planning Rooms Operations Budgeting and Forecasting

KEY ACCOMPLISHMENTS

Management of multiple properties to include all aspects of the hotel operation

Development of multiple properties that exhibit above brand average quality scores and consistently

outperform their competitive sets as measured by the STAR report

Championed the revenue management effort including strategic price optimization and careful

inventory management for multiple hotels to maximize revenue per available room.

Proficient in budgeting and forecasting

Lead hotels with award winning General Manager of the Year, Operations Manager of the year and

Team Member of the Year for the TownePlace Suites brand

Effectively benchmark division properties against one another to find cost savings and operational

enhancements on the P&L and in the operation.

Provide written and verbal assessments of identified opportunities and operating performance issues of

owned assets to capital asset managers, senior executives, brand representatives and other internal and

external parties.

Experience with multiple flags including Marriott, Intercontinental, Hilton and Best Western products.

Exceptional leadership skills and hotel industry acumen developed over a 20+ year career with

continued growth

Appropriately prioritize tasks and responsibilities to maximize value to the company and effectively

manage expectations of Senior Management and/or Ownership and keep them informed of successes.

Full understanding of the capital spending process from budgeting to scope to bidding to execution.

Includes all levels of projects from simple PTAC replacement to full, major brand required renovations

Record breaking revenue performance for three supervised hotels in 2014. All six supervised hotels

over budget YTD in 2015

PAUL K. REYNOLDS 20 Monroe St., Unit 302, Rockville, MD 20850 (703) 856-1064 pkr1871@hotmail.com

Paul K. Reynolds Page 2

EMPLOYMENT HISTORY

B. F. Saul Company – Hotel Division, Bethesda, MD September 2002 to Present

Vice President - Regional Director

Area Revenue Manager

Boykin Management Company June, 1993 to September, 2002

Columbus Marriott North, Columbus, OH

Revenue Manager

Area Reservation Sales Manager

Buffalo Marriott, Amherst, NY

Director of Reservation Sales

Assistant Director of Services – Housekeeping

Cleveland Marriott East, Beachwood, OH

Front Office Manager

Reservations Manager

Buffalo Marriott, Amherst, NY

Manager in Training, Front Desk Supervisor, Manager on Duty

PROFESSIONAL DEVELOPMENT

Task Force Assignments

Interim General Manager multiple times over at TownePlace Suites hotels, Best Western, and Holiday Inn Express brands. Worcester Marriott , Worcester, MA – Rooms Operations Executive Plaza Hotel, Chicago, IL – Revenue Management & Reservations

Professional Development Seminars/Awards

Numerous Managerial and Technical Training Seminars Managerial Leadership Program Goizueta Business School, Emory University 2014 Manager of the Year 2000 Board of Directors – Montgomery County Convention and Visitors Bureau 2010-2013 President of the Board Montgomery County Convention and Visitors Bureau 2013-2014

EDUCATION

Bachelor of Arts - Hotel, Restaurant and Institutional Management May, 1993

Mercyhurst College, Erie, PA

REFERENCES AVAILABLE UPON REQUEST.