Unilever Investor Seminar

Singapore 2010

Setting the Scene

Paul Polman - CEO

Safe Harbour Statement

This announcement may contain forward-looking statements, including ‘forward-looking statements’ within the meaningof the United States Private Securities Litigation Reform Act of 1995. Words such as ‘expects’, ‘anticipates’, ‘intends’,‘believes’ or the negative of these terms and other similar expressions of future performance or results, and theirnegatives, are intended to identify such forward-looking statements. These forward-looking statements are based uponcurrent expectations and assumptions regarding anticipated developments and other factors affecting the Group. They arenot historical facts, nor are they guarantees of future performance. Because these forward-looking statements involverisks and uncertainties, there are important factors that could cause actual results to differ materially from thoseexpressed or implied by these forward-looking statements, including, among others, competitive pricing and activities,economic slowdown, industry consolidation, access to credit markets, recruitment levels, reputational risks, commodityprices, continued availability of raw materials, prioritisation of projects, consumption levels, costs, the ability to maintainand manage key customer relationships and supply chain sources, consumer demands, currency values, interest rates, theability to integrate acquisitions and complete planned divestitures, the ability to complete planned restructuring activities,physical risks, environmental risks, the ability to manage regulatory, tax and legal matters and resolve pending matterswithin current estimates, legislative, fiscal and regulatory developments, political, economic and social conditions in thegeographic markets where the Group operates and new or changed priorities of the Boards. Further details of potentialrisks and uncertainties affecting the Group are described in the Group’s filings with the London Stock Exchange, EuronextAmsterdam and the US Securities and Exchange Commission, including the 20-F Report and the Annual Report andAccounts 2009. These forward-looking statements speak only as of the date of this document. Except as required by anyapplicable law or regulation, the Group expressly disclaims any obligation or undertaking to release publicly any updatesor revisions to any forward-looking statements contained herein to reflect any change in the Group’s expectations withregard thereto or any change in events, conditions or circumstances on which any such statement is based.

Priorities for 2010

1. Continue to drive profitable volume growth

2. Steady and sustainable improvement in full year underlying operating margin

3. Strong cash flow

Unilever in 2008 and 2009

• Heavy restructuring coming to

an end

• Simpler and leaner

organisation emerging

• Volume growth behind the

market

• Margins inconsistent

• Free cash flow lacklustre

Unilever in 2009: closing the competitive gaps Focussing the organisation on 9 priorities (9 for 09)

Unilever in 2010 – The Compass

€40bn

€80bn

environmental impact

Delivering against our priorities

0.1%2.3%

6.0%

FY08 FY09 YTD 10

0.1%

0.2%

0.3%

FY08 FY09 YTD 10

2.5

4.1 3.9

YTD 08 YTD 09 YTD 10

volume growth accelerated

underlying margin increasing

strong cash flow delivery

€bn

Net cash flow from operations

Volume shares strong

65%volume

business winning share

Q4 08 Q2 09 Q4 09 Q2 10 Q3 10

volume share change

bp

s

moving average total

source: AC Nielsen/IRI/CCR/Kantar/Intage/Aztec

Fit to compete in our categories

volume growth volume share

fabric cleaningIndia

laundryChina

>100

bps

18%

Apr-07 Dec-08 Aug-10

major competitor

230bps

1560bps

value share (%)

Q3’10

Fit to compete in our categories

uvg volume share change

Series 1

20% 240bps

Hair Argentina

Q3 ‘10

Sharpening the portfolio

Hair / Skin Alberto CulverPersonal Care Sara LeeHair TIGI

by our consumers

by our customers

by our communities

by our employees

top 10

best new

products of the decade

Food Industry Category Leader12th year running

best supplier

in the world 2010

global supplier

of the year 2010

Recently recognisedTurkey, India, Argentina,

Nigeria, Ghana, Vietnam, S Africa

IndonesiaBusiness Week

most admired company of the year in Asia

Increasingly recognised externally

advertiserof the year

2010 award forOutstanding Corporation

Time to accelerate our performance

Turbo charging the compass

1

3

Compass vision to a new level

Sharpening choices2

Video

Unilever sustainable living plan

HELP 1 BILLION PEOPLE IMPROVE THEIR

HEALTH & WELLBEING

HALVE ENVIRONMENTAL IMPACTS

OF OUR PRODUCTS

SOURCE 100% OF AGRICULTURAL RAW MATERIALS SUSTAINABLY

1

Sharpening choices2

€80bn

D D&E

€40bn

D D&E

HPC

Foods

HPC

Foods

Bigger, Better, Faster innovation3

Axe Shower Gel global re-launch

Bigger, Better, Faster innovation3

Bigger, Better, Faster innovation3

Highest ever

innovation rate33%

Faster Roll Outs>30 countries in less than 12 months

communication scores up

5071

24

19

2008 Q3 2010

Good Satisfactory Poor

Winning in the marketplace

Q309 Q409 Q110 Q210 Q310

on-shelf availability up

+450bps

3

0

5

10

15

20

Jan-09 Jul-09 Jan-10 Jul-10

# top 20 countries meeting customer service targets

customer service level targets on-track

More to do: perfect stores

from 1 million (2010) to 5 million (2020)

3

Winning through continuous improvement3

0.7 0.81.1 1.1

2007 2008 2009 2010

€bn

trade working capital

Q1 ‘09 Q2 ‘09 Q3 ‘09 Q4 ‘09 Q1 ‘10 Q2 ‘10 Q3 ‘10

5%

-5%

0%

MAT Average TWC % T/over

Closing TWC % T/over

supply chain savings

More to do: examples

production and agency fees c.€1bn spend p.a.

1. Low cost local based supply

2. Lowest conversion cost

- Technology to leverage scale

- Cost optimization culture

- Continuous improvement program

Competitive Production Cost

Competitive Indirects

• Lowest overheads in Unilever

The model: Indonesia

3

2008 2009 Target

-15%

A&P efficiencies

Winning with people3

Building a new

performance culture

Unilever Investor Seminar

Singapore 2010

Setting the Scene

Paul Polman - CEO