Paul BinksHead of Resource Management

1 Dec 2010

BA Technology Services Roles Map

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Generic Role Profiles

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IT Training: 2007/8g

• Target 9 days per person (achieved 10.2)• 90% externally delivered90% externally delivered• £750k training budget• Demand driven

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Global Economic Crisis

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Fight for SurvivalFight for Survival

Di ti S d St dDiscretionary Spend Stopped

Emergency Financial ControlsEmergency Financial Controls

Recruitment Freeze

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Growing Demand for IT SkillsGrowing Demand for IT Skills

• Project ManagersB i A l t• Business Analysts

• Test Stream LeadersT h i l D i L d• Technical Design Leads

• Software Engineers

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Our Response

• Skills Strategy• Sourcing to provision • Train the trainer• Re-skilling Programmes

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Survey ResultsSurvey Results

How do you rate Internal Trainingy gin helping you get the job done?

60Internally Delivered Courses 84% of respondents use this tool

405060

20

9

9

ers

203012

Securing Web Apps (20)Java Basics (Days 1,2,3 & 4) (12)

% o

f us

010

ent

od ble or or

IM Developing ETL Feeds (9)Business Anlaysis Foundations (9)

Exce

lle Goo

Acce

ptab Po

o

Very

Poo

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Skills PassportSkills Passport

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KEYMedium project : <15 team Large project <30 team

P tf li d P 3

Associate Professional Level

Senior Professional Level Lead Professional LevelProfessional Level

Skills Passport

100.A.1

Small project: <5 team members, >2 IT <5 systems impacted,

100.P.1

Medium project : 15 team members and/or with matrix management of up to 10 resources in other teams, <5 <10 IT systems impacted,

100.S.1

Large project 30 team members and/or with matrix management of up to 20 resources in other teams, >10 IT systems impacted,

100.L.1

Portfolio and Programme: >3 projects, >40 team members, matrix management, many IT systems impacted,

100 ASmall project: one business area impacted minimum 100 P

Medium project : up to 4 business areas impacted 100 S

Large project up to 6 business areas impacted significant 100 L

Portfolio and Programme: many business areas100.A.

2area impacted, minimum business process change required,

100.P.2

business areas impacted, some business process change required,

100.S.2

areas impacted, significant business process change required,

100.L.2

many business areas impacted, significant process change,

100.A.3

Small project: low number of dependencies, simple or no supplier management,

100.P.3

Medium project : low number of dependencies, supplier management,

100.S.3

Large project: high number of dependencies, complex supplier management,

100.L.3

Portfolio and Programme: high number of dependencies, complex supplier management,

100Manage IT Delivery

g ,

100.A.4

Small project: limited financial accountability, limited financial budget

100.P.4

Medium project : full financial accountability for the IT project, small to medium sized financial budget (<£500k)

100.S.4

Large project: large financial accountability with full financial accountability for the IT project, medium to large sized financial budget (>£500k)

100.L.4

Portfolio and Programme: large financial accountability full financial accountability for the IT project, large sized financial budget (>£2 million), high risk

3.1.A.1Implement effective project inception and scoping activities, as directed

3.1.P.1Implement and maintain effective project inception and scoping activities

3.1.S.1Manage effective project or programme inception and scoping activities

3.1.L.1

Provide direction and support for project and programme inception and scoping activities

Gather, document and Gather, document and Review, and communicate Monitor, review and

3.1.A.2communicate relevant information relating to project inception and scoping activities, under direction

3.1.P.2communicate relevant information relating to project inception and scoping activities

3.1.S.2relevant information relating to, project or programme inception and scoping activities

3.1.L.2communicate relevant information relating to project or programme inception and scoping activities

3 1 A 3Provide supporting activities,

d di ti t j t 3 1 P 3Monitor and review project i ti d i 3 1 S 3

Design effective project or programme inception and

i t t l d 3 1 L 3

Design and implement effective programme inception

Project Inception and Scoping

3.1

3.1.A.3 under direction, to project inception and scoping

3.1.P.3 inception and scoping activities

3.1.S.3 scoping strategy, plans and governance mechanisms for programmes

3.1.L.3p g p

and scoping strategy, plans and governance mechanisms

3.1.P.4Identify and develop, under direction, project criteria and governance mechanisms

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What next?

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