patty & pat pdf
TRANSCRIPT
Building Alliances & Smoothing the Path
To
Better Patient SafetyPatty Skolnik, Exec. Director
Citizens for Patient Safety
Pat Mastors, FounderPear Health
Take-aways:
1. Learn how allies can be embraced toimprove patient safety
2. Learn how environments can be embracedto improve patient safety
3. Learn from each other
Our son, Michael Skolnik
VIDEO -http://www.youtube.com/watch?v=7XLTN8dvffo&list=UUXyNo68qfPLKQQ2e86i-GCg&index=3
Finding Unexpected Allies
“…getting past theCulture of Silence –the tendency ofmedical insiders todefend each otherand shield the patientfrom importantinformation.”
Rep. Morgan Carroll: “…Patty found champions in theColorado medical society, in the state’s largest malpractice carrier, and
with legislators on both sides of the aisle.”
“Playing nice”
• It broadens your perspective• You might make unexpected allies• Be open, transparent, and agree to disagree• Invite yourself to the dance• Don’t just think of yourself
Hospital-Acquired Infections:What do patients know?
52% 65%30%
#1
Doctors don’tclean hands
between pa2ents
Carry C. diffspores
Wasn’t washedin a week
Ranked“Germiest” object
in room
LeA dirty fornext pa2ent
Doctors’ Neck2escontaminated
Purse boGoms carryFecal bacteria
50%
50% 50%
Carrots & Sticks:
It’s about being human.People want to do the right thing
Make it easier for them to do it.Q: What barriers are you facing???
Patty Skolnik, Citizens for Patient Safetywww.citizensforpatientsafety.orgPatty@citizensforpatientsafety.org
Pat Mastors, Pear [email protected]