patrick o’toole 2 your company has sharepoint but your team, your department or your entire...
TRANSCRIPT
![Page 1: Patrick O’Toole 2 Your company has SharePoint but your team, your department or your entire company do not seem to get much value out of it](https://reader035.vdocuments.site/reader035/viewer/2022081514/551bf933550346a34f8b481c/html5/thumbnails/1.jpg)
Creating SharePoint Value…and Getting Your Company to Love You
Patrick O’TooleSharePoint Consultant
![Page 2: Patrick O’Toole 2 Your company has SharePoint but your team, your department or your entire company do not seem to get much value out of it](https://reader035.vdocuments.site/reader035/viewer/2022081514/551bf933550346a34f8b481c/html5/thumbnails/2.jpg)
Patrick O’Toole
Slalom Consulting
2
University of IllinoisCapricorn
@OToolePatrick
![Page 3: Patrick O’Toole 2 Your company has SharePoint but your team, your department or your entire company do not seem to get much value out of it](https://reader035.vdocuments.site/reader035/viewer/2022081514/551bf933550346a34f8b481c/html5/thumbnails/3.jpg)
Your company has SharePoint but your team, your department or your entire company do not seem to get much value out of it
The Problem
![Page 4: Patrick O’Toole 2 Your company has SharePoint but your team, your department or your entire company do not seem to get much value out of it](https://reader035.vdocuments.site/reader035/viewer/2022081514/551bf933550346a34f8b481c/html5/thumbnails/4.jpg)
How can I make a
difference in such a BIG
problem?
But What Can I Do?
![Page 5: Patrick O’Toole 2 Your company has SharePoint but your team, your department or your entire company do not seem to get much value out of it](https://reader035.vdocuments.site/reader035/viewer/2022081514/551bf933550346a34f8b481c/html5/thumbnails/5.jpg)
The Solution
2. Identify Problems
3.Solution & Build
4. Wrap Up 5. Bonus Step?
1. Be the Role Model
![Page 6: Patrick O’Toole 2 Your company has SharePoint but your team, your department or your entire company do not seem to get much value out of it](https://reader035.vdocuments.site/reader035/viewer/2022081514/551bf933550346a34f8b481c/html5/thumbnails/6.jpg)
The Solution
2. Identify Problems
3.Solution & Build
4. Wrap Up 5. Bonus Step?
1. Be the Role Model
![Page 7: Patrick O’Toole 2 Your company has SharePoint but your team, your department or your entire company do not seem to get much value out of it](https://reader035.vdocuments.site/reader035/viewer/2022081514/551bf933550346a34f8b481c/html5/thumbnails/7.jpg)
1. Be the Role Model
- Mahatma Gandhi- Patrick O’Toole
“Be the change you wish to see in the world”
SharePoint ^
![Page 8: Patrick O’Toole 2 Your company has SharePoint but your team, your department or your entire company do not seem to get much value out of it](https://reader035.vdocuments.site/reader035/viewer/2022081514/551bf933550346a34f8b481c/html5/thumbnails/8.jpg)
How can I be a Role Model?
1. Learn
2. Test functionality
3. Evangelize
4. Do the right things
![Page 9: Patrick O’Toole 2 Your company has SharePoint but your team, your department or your entire company do not seem to get much value out of it](https://reader035.vdocuments.site/reader035/viewer/2022081514/551bf933550346a34f8b481c/html5/thumbnails/9.jpg)
Upload Documents and Send Links
![Page 10: Patrick O’Toole 2 Your company has SharePoint but your team, your department or your entire company do not seem to get much value out of it](https://reader035.vdocuments.site/reader035/viewer/2022081514/551bf933550346a34f8b481c/html5/thumbnails/10.jpg)
Use Categories
![Page 11: Patrick O’Toole 2 Your company has SharePoint but your team, your department or your entire company do not seem to get much value out of it](https://reader035.vdocuments.site/reader035/viewer/2022081514/551bf933550346a34f8b481c/html5/thumbnails/11.jpg)
Update Your Team Site
![Page 12: Patrick O’Toole 2 Your company has SharePoint but your team, your department or your entire company do not seem to get much value out of it](https://reader035.vdocuments.site/reader035/viewer/2022081514/551bf933550346a34f8b481c/html5/thumbnails/12.jpg)
Use a Task List
![Page 13: Patrick O’Toole 2 Your company has SharePoint but your team, your department or your entire company do not seem to get much value out of it](https://reader035.vdocuments.site/reader035/viewer/2022081514/551bf933550346a34f8b481c/html5/thumbnails/13.jpg)
The Solution
2. Identify Problems
3.Solution & Build
4. Wrap Up 5. Bonus Step?
1. Be the Role Model
![Page 14: Patrick O’Toole 2 Your company has SharePoint but your team, your department or your entire company do not seem to get much value out of it](https://reader035.vdocuments.site/reader035/viewer/2022081514/551bf933550346a34f8b481c/html5/thumbnails/14.jpg)
2. Identify
Listen to your coworkers, Identify pain
points, Document and Prioritize your
conversations
![Page 15: Patrick O’Toole 2 Your company has SharePoint but your team, your department or your entire company do not seem to get much value out of it](https://reader035.vdocuments.site/reader035/viewer/2022081514/551bf933550346a34f8b481c/html5/thumbnails/15.jpg)
Identify
Do not create something and assume
that it will provide value
![Page 16: Patrick O’Toole 2 Your company has SharePoint but your team, your department or your entire company do not seem to get much value out of it](https://reader035.vdocuments.site/reader035/viewer/2022081514/551bf933550346a34f8b481c/html5/thumbnails/16.jpg)
Listen and Identify
1. Ask the right questions
2. Listen for problems and delve in
deeper
3. DO NOT think about a solution
![Page 17: Patrick O’Toole 2 Your company has SharePoint but your team, your department or your entire company do not seem to get much value out of it](https://reader035.vdocuments.site/reader035/viewer/2022081514/551bf933550346a34f8b481c/html5/thumbnails/17.jpg)
Listen and Identify: Bad Questions
1. “What can SharePoint do for you?”
2. “How can we make your job easier?”
3. “Would an approval workflow help
you?”
![Page 18: Patrick O’Toole 2 Your company has SharePoint but your team, your department or your entire company do not seem to get much value out of it](https://reader035.vdocuments.site/reader035/viewer/2022081514/551bf933550346a34f8b481c/html5/thumbnails/18.jpg)
Listen and Identify: Good Questions
1. “Tell me about a typical day.”
2. “What tasks take you the longest?”
3. “What tasks are most frustrating to
you?”
4. “Tell me about the last significant
issue you faced.”
![Page 19: Patrick O’Toole 2 Your company has SharePoint but your team, your department or your entire company do not seem to get much value out of it](https://reader035.vdocuments.site/reader035/viewer/2022081514/551bf933550346a34f8b481c/html5/thumbnails/19.jpg)
Document and Prioritize
1. Document the problems you
discovered
2. Take a guess at impact
3. Once again – DO NOT SOLUTION
![Page 20: Patrick O’Toole 2 Your company has SharePoint but your team, your department or your entire company do not seem to get much value out of it](https://reader035.vdocuments.site/reader035/viewer/2022081514/551bf933550346a34f8b481c/html5/thumbnails/20.jpg)
Who Problem Details
Impact
(1-5)
Sally (HR)
Training approval takes too long (2+ weeks)
Lorem ipsum dolor sit amet, con sectetuer adipiscing elit. Mae cenas porttitor congue massa.
5
Tim (Legal)
It is difficult to find contact information for co-workers
Lorem ipsum dolor sit amet, con sectetuer adipiscing elit. Mae cenas porttitor congue massa.
2
Document and Prioritize
![Page 21: Patrick O’Toole 2 Your company has SharePoint but your team, your department or your entire company do not seem to get much value out of it](https://reader035.vdocuments.site/reader035/viewer/2022081514/551bf933550346a34f8b481c/html5/thumbnails/21.jpg)
The Solution
2. Identify Problems
3.Solution & Build
4. Wrap Up 5. Bonus Step?
1. Be the Role Model
![Page 22: Patrick O’Toole 2 Your company has SharePoint but your team, your department or your entire company do not seem to get much value out of it](https://reader035.vdocuments.site/reader035/viewer/2022081514/551bf933550346a34f8b481c/html5/thumbnails/22.jpg)
3. Solution & Build
Spend time Solutioning the problems
your heard, Choose a single solution and
Build
![Page 23: Patrick O’Toole 2 Your company has SharePoint but your team, your department or your entire company do not seem to get much value out of it](https://reader035.vdocuments.site/reader035/viewer/2022081514/551bf933550346a34f8b481c/html5/thumbnails/23.jpg)
Solutioning
Simple
Low SupportExtensible
![Page 24: Patrick O’Toole 2 Your company has SharePoint but your team, your department or your entire company do not seem to get much value out of it](https://reader035.vdocuments.site/reader035/viewer/2022081514/551bf933550346a34f8b481c/html5/thumbnails/24.jpg)
Simple
1. Use out of the box features
2. Limit the amount of collateral
3. Limit the changes to the existing
environment (permissions,
features, etc.)
Simple
![Page 25: Patrick O’Toole 2 Your company has SharePoint but your team, your department or your entire company do not seem to get much value out of it](https://reader035.vdocuments.site/reader035/viewer/2022081514/551bf933550346a34f8b481c/html5/thumbnails/25.jpg)
Extensible
1. Think about how business
problem might evolve
2. Provide users with ability to
extend
3. Anticipate additional
requirements
Extensible
![Page 26: Patrick O’Toole 2 Your company has SharePoint but your team, your department or your entire company do not seem to get much value out of it](https://reader035.vdocuments.site/reader035/viewer/2022081514/551bf933550346a34f8b481c/html5/thumbnails/26.jpg)
Low Support
1. Create an application that
requires little support from you
2. Do not change behavior
3. Provide documentation as
needed
Low Support
![Page 27: Patrick O’Toole 2 Your company has SharePoint but your team, your department or your entire company do not seem to get much value out of it](https://reader035.vdocuments.site/reader035/viewer/2022081514/551bf933550346a34f8b481c/html5/thumbnails/27.jpg)
Choose and Build
1. Choose easiest solution
2. In case of ties – select higher
impact
3. Build, test and demo
![Page 28: Patrick O’Toole 2 Your company has SharePoint but your team, your department or your entire company do not seem to get much value out of it](https://reader035.vdocuments.site/reader035/viewer/2022081514/551bf933550346a34f8b481c/html5/thumbnails/28.jpg)
The Solution
2. Identify Problems
3.Solution & Build
4. Wrap Up 5. Bonus Step?
1. Be the Role Model
![Page 29: Patrick O’Toole 2 Your company has SharePoint but your team, your department or your entire company do not seem to get much value out of it](https://reader035.vdocuments.site/reader035/viewer/2022081514/551bf933550346a34f8b481c/html5/thumbnails/29.jpg)
4. Wrap Up
Create one-pager, elevator pitch and
communicate value
![Page 30: Patrick O’Toole 2 Your company has SharePoint but your team, your department or your entire company do not seem to get much value out of it](https://reader035.vdocuments.site/reader035/viewer/2022081514/551bf933550346a34f8b481c/html5/thumbnails/30.jpg)
One Pager
1. Business
Problem
2. Solution
3. Value
![Page 31: Patrick O’Toole 2 Your company has SharePoint but your team, your department or your entire company do not seem to get much value out of it](https://reader035.vdocuments.site/reader035/viewer/2022081514/551bf933550346a34f8b481c/html5/thumbnails/31.jpg)
Elevator Pitch
Be prepared to tell a 2-
3 minute story about
your solution
...and USE IT
Setting
Characters
Conflict
Resolution
Results
![Page 32: Patrick O’Toole 2 Your company has SharePoint but your team, your department or your entire company do not seem to get much value out of it](https://reader035.vdocuments.site/reader035/viewer/2022081514/551bf933550346a34f8b481c/html5/thumbnails/32.jpg)
Communicate Value
1. Send out summary to people involved
(…and their managers)
2. Store one-pagers on team site
3. Use elevator pitch on doubtful
employees
![Page 33: Patrick O’Toole 2 Your company has SharePoint but your team, your department or your entire company do not seem to get much value out of it](https://reader035.vdocuments.site/reader035/viewer/2022081514/551bf933550346a34f8b481c/html5/thumbnails/33.jpg)
Other Wrap Up Steps
1. Document technical solution
2. Present solution details to a team
member
3. Note any lessons learned
![Page 34: Patrick O’Toole 2 Your company has SharePoint but your team, your department or your entire company do not seem to get much value out of it](https://reader035.vdocuments.site/reader035/viewer/2022081514/551bf933550346a34f8b481c/html5/thumbnails/34.jpg)
The Solution
2. Identify Problems
3.Solution & Build
4. Wrap Up 5. Bonus Step?
1. Be the Role Model
![Page 35: Patrick O’Toole 2 Your company has SharePoint but your team, your department or your entire company do not seem to get much value out of it](https://reader035.vdocuments.site/reader035/viewer/2022081514/551bf933550346a34f8b481c/html5/thumbnails/35.jpg)
5. Bonus Step
Your work is just beginning!
![Page 36: Patrick O’Toole 2 Your company has SharePoint but your team, your department or your entire company do not seem to get much value out of it](https://reader035.vdocuments.site/reader035/viewer/2022081514/551bf933550346a34f8b481c/html5/thumbnails/36.jpg)
5. Create a Strategy Request Management
Governance
Adoption
Support
Social
Change Management
Development
![Page 37: Patrick O’Toole 2 Your company has SharePoint but your team, your department or your entire company do not seem to get much value out of it](https://reader035.vdocuments.site/reader035/viewer/2022081514/551bf933550346a34f8b481c/html5/thumbnails/37.jpg)
![Page 39: Patrick O’Toole 2 Your company has SharePoint but your team, your department or your entire company do not seem to get much value out of it](https://reader035.vdocuments.site/reader035/viewer/2022081514/551bf933550346a34f8b481c/html5/thumbnails/39.jpg)
© 2014 Slalom Corporation. All rights reserved. The information herein is for informational purposes only and represents the current view of Slalom Corporation as of the date of this presentation.
SLALOM MAKES NO WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
![Page 40: Patrick O’Toole 2 Your company has SharePoint but your team, your department or your entire company do not seem to get much value out of it](https://reader035.vdocuments.site/reader035/viewer/2022081514/551bf933550346a34f8b481c/html5/thumbnails/40.jpg)
The Problem: “Frustration” – Reuben Stanton
What Can I Do?: “Lazy dog” – Héctor García
Be the Role Model: “Leadership” – Pedro Ribeiro Simões
Identify: “Ehtsham & Alexander in Conversation” – Erik Ogan
Wrap Up: “2010 Stanley Cup Champions Chicago Blackhawks Parade” – critiqual
Mystery Step: “DSC_2680 copy” – Philip Watts
Image References
NOTE:All images are from Flickr. The titles and artists names are listed on this slide