patricia rays resume 15.04.2016

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Address 46 Scott Street Mackay Qld 4740 Mobile Phone: 0439 971 299 E-mail:- [email protected] MS PATRICIA LEIGH RAYS Objective: To make a meaningful contribution to my surroundings, support others, while fulfilling the company’s absolute requirements in an effective efficient manner. KEY CAPABILITIES 15 years’ working with businesses to provide a proactive, timely and collaborative Administrative Service. Highly experienced in using all electronic office tools In depth knowledge of Administrative processes Excellent knowledge of Corporate Databases Strong work habits with teamwork behaviour being essential Exceptional customer service skills Comprehensive understanding of Account Payable processes Ability to read and understand complex documents Advanced data entry accuracy Managing multiple tasks within strict time constraints Strong organizational, administrative and analytical skills. Excellent spelling, proof reading and computer skills. Ability to maintain confidentiality. Excellent working knowledge of all Microsoft Office packages. Produce consistently accurate work, whilst under pressure. Ability to multi task and manage conflicting demands. EMPLOYMENT HISTORY 26 th October 2015 – 24 th March 2016 – Contract ESS Eureka Village - Site Administrator Goonyella Riverside Mine Camp Customer Service Cash Terminal Operations Cash Takings Reconciliation’s Key Dispensing Splitting R&R Bookings Processing Arrivals and Departures for 1500 bed camp Daily Reporting Setting daily housekeeping rosters Calculating Occupancy Forecasts Apply Exceptions – 1day and 2 day no shows and no goes - Early Late Arrivals Allocating Rooms Mandatory Inductions Standard 11, Coal Board Medical - Corporate Database – VAMS Referee - Gabrielle McCredden Maintenance Administrator

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Page 1: Patricia Rays Resume 15.04.2016

Address 46 Scott Street Mackay Qld 4740

Mobile Phone: 0439 971 299 E-mail:- [email protected]

MS PATRICIA LEIGH RAYS

Objective: To make a meaningful contribution to my surroundings, support others, while fulfilling the company’s absolute requirements in an effective efficient manner.

KEY CAPABILITIES 15 years’ working with businesses to provide a proactive, timely and collaborative Administrative Service. Highly experienced in using all electronic office tools In depth knowledge of Administrative processes Excellent knowledge of Corporate Databases Strong work habits with teamwork behaviour being essential Exceptional customer service skills Comprehensive understanding of Account Payable processes Ability to read and understand complex documents Advanced data entry accuracy• Managing multiple tasks within strict time constraints Strong organizational, administrative and analytical skills. Excellent spelling, proof reading and computer skills. Ability to maintain confidentiality. Excellent working knowledge of all Microsoft Office packages. Produce consistently accurate work, whilst under pressure. Ability to multi task and manage conflicting demands.

EMPLOYMENT HISTORY 26th October 2015 – 24th March 2016 – Contract ESS Eureka Village - Site AdministratorGoonyella Riverside Mine CampCustomer ServiceCash Terminal OperationsCash Takings Reconciliation’sKey DispensingSplitting R&R BookingsProcessing Arrivals and Departures for 1500 bed campDaily ReportingSetting daily housekeeping rostersCalculating Occupancy ForecastsApply Exceptions – 1day and 2 day no shows and no goes - Early Late ArrivalsAllocating Rooms

Mandatory InductionsStandard 11, Coal Board Medical - Corporate Database – VAMS

Referee - Gabrielle McCredden Maintenance AdministratorBHP Billiton Mitsubishi AllianceGoonyella Riverside Mine,Private Mail Bag, Moranbah Queensland, 4744, AustraliaPhone: +61 0749 404 751Email: [email protected]

Page 2: Patricia Rays Resume 15.04.2016

Address 46 Scott Street Mackay Qld 4740

Mobile Phone: 0439 971 299 E-mail:- [email protected]

MS PATRICIA LEIGH RAYS

Referee - Kylie Skerman - Site ManagerEureka Creek VillageESS Support Services WorldwideCompass Group (Australia) Pty Ltd. - Mobile 04 8878 8810

1st August 2015 – 20th August 2015 – ContractPeakdowns MineHSE Mining – HST Administration On-Boarding new StartersCompiling Manuals Maintaining Training Database

Mandatory InductionsStandard 11, BMA BRIDGING INDUCTION, BMA Peakdowns Site Induction & Coal Board Medical Corporate Data Bases used – SAP, SureSite, Hummingbird

Referee: Judi BrookesAdministration Manager HSEPhone - 0428578800

1st April 2015 – 9th July 2015Maintenance Administrator/Light Vehicle PlannerOne Key Resource’s for Peabody Energy Coppabella Mine Maintenance SchedulingProcessing Oil Samples, Hastings, Hitachi, KomatsuFilingFuel ReconciliationTransferring SMU hours to SAP Raising Purchase Orders Raising Work OrdersAnnual Leave and Time Sheet Management Mandatory InductionsStandard 11, SECTION 4 - Coal Board Medical Corporate Data Bases used – Peabody Intranet, KRONOS, SAP,

Referee: - Luke MurryMaintenance ManagerPeabody Energy - Coppabella Mine Phone: - 0447 205 732

Page 3: Patricia Rays Resume 15.04.2016

Address 46 Scott Street Mackay Qld 4740

Mobile Phone: 0439 971 299 E-mail:- [email protected]

MS PATRICIA LEIGH RAYS

23 February 2014 – 25th March 2015Laing O’Rourke Construction Australia - www.laingorourke.com.auOrana GPF & Condabri North GPQuality Administrator – Manufacturers Data Report (MDR)20 January 2014 – Current (Full Time - Contract)Australia Pacific Liquid Natural Gas (APLNG) Project - Site based 21:7 rosters FIFOQuality Administrator – Manufacturers Data Report (MDR)Duties include but not limited to; Compiling the content of the site wide SMP, E&I and Civil MDR. Checking Quality documentation for approval. Checking the ITP’s, FIC’s and surveys etc. for accuracy before capturing electronically and filing

appropriately for review. Liaising with the client, engineers, contractors on all aspects involved with compiling the MDR. Implementing and maintaining an electronic filing system for all relevant records associated with the MDR. Implementing and maintaining appropriate certification records. Reporting progress of site documentation to management and client for daily /weekly meetings as

required. Compile and update QA manuals as required. Cover admin when personnel are on R&R Manually and electronically formatting Manufacturers Data Report (MDR) Research Tradesman Qualifications Capture Statutory and Authorised Signatures Maintaining and monitor site quality registers. Maintaining master drawing files and punch list tracking sheets. Assist with creation, distribution and tracking of Work Packs for site. Assisting with the on-going management of Quality systems, processes, and procedures. Plan and maintain the internal Quality Assurance audit register. Assist in developing action plans and follow up of quality issues. Manage the proper storage and filing of Quality documents. Providing general administrative support to the Quality Manager and QA Team. Ensure customer satisfaction with the LOR’s quality system.

Mandatory InductionsStandard 11, SECTION 4 - Coal Board Medical, Construction White CardCorporate Database used – A-Site, Adobe Pro and CCMS

Referees:- Jeremy AllanQuality Manager – Orana GPFAustralia Pacific LNG Upstream Project Phase 1Orana GPF - Laing O’Rourke AustraliaWork Mobile: 0400 577 257Work E-mail: [email protected] 

Jeff JobQA Advisor / Document Controller – APLNGAustralia Pacific LNG Upstream Project Phase 1Orana GPF Laing O’Rourke Australia Private Mobile: 0421 173 081 Private e-mail: [email protected]

Page 4: Patricia Rays Resume 15.04.2016

Address 46 Scott Street Mackay Qld 4740

Mobile Phone: 0439 971 299 E-mail:- [email protected]

MS PATRICIA LEIGH RAYS

21 December 2012 – 16 January 2014Thiess Pty Ltd: - www.thiess.com.auLAKE VERMONT COAL PROJECT – MAINTENANCE ADMINISTRATOR - WORKSHOPRESPONSIBILITIES:Raise Requisitions and Purchase Orders using JDEMonitor Invoice Payment Processing via Stallant – OracleProcessing Subcontract Invoices by Subcontract Certificates JDEManage the open Purchase OrdersProcess all Labour Hire Invoices via OCDC Allocate costs to the project General LedgerEntering HitsEntering SMU HoursMonitoring the Light Vehicle Pre-Starts & Entering Kilometres upload to JDEE-mailing Liebherr Electrician Timesheets to Liebherr – dailyPrinting Unit handover BookletsMaking up New Unit foldersFiling the Work Orders for work in progressTime Master/Management ReportingUploading Training Files to HR ConnectEnd Of Month ReportingTimesheet Entry Fuel & Oil ReconciliationFiling Mandatory InductionsStandard 11, SECTION 4 - Coal Board MedicalCorporate Data Bases used - JD Edwards, Oracle, HR Connect

23 January 2012 – 21 December 2012Thiess Pty Ltd: - www.thiess.com.auLAKE VERMONT COAL PROJECT – SITE ADMINISTRATOR CHPP/TECH SERVICES & MININGRESPONSIBILITIES:Process all Vendor InvoicesRaise Purchase Orders using JDEMonitor Payment Processing via Stallent – OraclePetty Cash Management and Reconciliation Credit Card reconciliationProcessing Subcontract Invoices using Subcontract Certificates JDEVisit CHPP Wednesday – Weekly to support the staff administrativelyPay invoices via Corporate Credit CardAssist F&A Manager with Monthly Accruals Manage the open Purchase OrdersMake all trave, Accommodation and Hire Car bookings for all Lake Vermont StaffProcess All Lake Vermont Expense ClaimsStationary Ordering Process all Labour Hire Invoices via OCDC Raise Order for CHPP down Days and ShutdownsMonitor CHPP DD Expenditure.Manage and Monitor purchase of mobile phones, sim cards Allocate costs to general ledgerMandatory InductionsStandard 11, SECTION 4 - Coal Board Medical - Corporate Data Bases used - JD Edwards, Oracle, HR Connect

Page 5: Patricia Rays Resume 15.04.2016

Address 46 Scott Street Mackay Qld 4740

Mobile Phone: 0439 971 299 E-mail:- [email protected]

MS PATRICIA LEIGH RAYS

Referees:- Maria HarrisManager Finance and Commercial Lake Vermont Coal MineThiess MiningDesk Phone: - 07 4968 4870Mobile Phone: - 0427 224 064 Chris EllawayMaintenance ManagerLake Vermont WorkshopThiess Mining07 4968 4800

09TH July 2009 – 16 January 2012VIOLIA ENVIRONMENTAL SERVICES - WWW.VEOLIA.COM.AUDEPOT ADMINISTRATION COORDINATOR RESPONSIBILITES:Supervise & Manage administration staffAllocate costs to general ledgerManage waste truck runs and consequent missed servicesAllocate service requests to driver run sheetsCoordinate Front Lift and Skip servicesAllocate services to run sheets via SAPCreating invoices via SAPRaise Purchase Orders via SAPGoods receipting commercial purchasesConfirming complete commercial runsLiaison with the Mackay Regional Council to maintain continuity of waste services to the community Process Creditors Invoices Manage MRF Weighbridge & Associated Weekly reporting Process weekly reports, weighbridge and MRF wheelie Bin reportsProcessing Vendor Credit ApplicationsManage Payroll and Petty Cash Reception DutiesOrganise Staff FunctionsCorporate Data Bases used – SAP

Referee:-Paul Collins - (Formally Branch Manager – Veolia Mackay)J R Richards and SonsGates Head 02 4949 56070427 444 [email protected]

Page 6: Patricia Rays Resume 15.04.2016

Address 46 Scott Street Mackay Qld 4740

Mobile Phone: 0439 971 299 E-mail:- [email protected]

MS PATRICIA LEIGH RAYS

Nov 2008 – 9th July 2009CQFMS – CQ Field Mining Services – Operational Planner - http://cqfms.com.au/Contact.phpResponsibilities:Assigned Manning/Resources Inc Vehicles to Mining Companies Made accommodation bookings for manning requirementsBooked Inductions and Site Specific Accessibility requirementsMake job files ready for invoicing Arrange drug and Alcohol testMentor other staffArrange meetings with Mine Site Staff General Office DutiesReception Manage Fuel Card Allocation Arrange Flight and Accommodation Being mindful of the economic viability of allocated funds

July 2007 – Nov 2008Ryco Hydraulics – Office AdministrationResponsibilities:Reception DutiesPetty Cash Management and Reconciliation Mail & Stationary Processing Vendor Credit ApplicationsProcessing Supply Credit RequestsInvoicing Delivery Dockets for remote Hose DoctorsBanking Processing Mobile Hose Van Invoices

7th June 2007 – July 2007Queensland Health - Mackay Base HospitalAdministration Officer AO3 – Continuous Improvement UnitResponsibilities:Compiling & Registering Clinical FormsAdministration Officer AO2 – Staff Development UnitBooking Rooms for meetingsMaintaining Training Data Base Printing CertificatesProcessing Flow ChartsSetting up Skype and satellite teleconferencesManage the equipment booking out registerCorporate Databases Used – HYBISCS

4th May 2007 – 4th September 2006Mackay Computer Services - Human Resources – Compliance Officer Responsibilities:Successful recruitment, selection and induction of new staffCompleting and lodging relevant documents to meet statutory requirements Liaison with employment agencies to secure temp staffCounselling staff when necessary Efficient time Management Monitor all leave requirements

Page 7: Patricia Rays Resume 15.04.2016

Address 46 Scott Street Mackay Qld 4740

Mobile Phone: 0439 971 299 E-mail:- [email protected]

MS PATRICIA LEIGH RAYS

Auditing, documenting and monitoring process and procedures throughout workflow Implement new quality control reporting and reached deadlinesMackay Computer Services – Acting Financial Controller 3 week annual leave reliefResponsibilities:Processing and paying accounts receivable and payable invoicesProcessing Debtor statementsLiaising with Service Manager to invoice outstanding jobsPetty CashBanking Credit Card ReconciliationCorporate Database Used - Happen JIM2 Accounting Package, Quicken 2, HP VT-MCR Accounting Package, MYOB

19th July 2006 – 5th August 2003Bradken Resources Pty Ltd – Purchasing OfficerResponsibilities:Purchasing part and welding consumablesOrdering steel from drawingsStationary ordersPetty cashComplete vendor performance surveysAllocate costs to general ledgerCheque requisitionsManage Capex ApplicationsMonthly reporting Closing projectsTimesheet/hours management Job allocation Reception dutiesStaff TrainingData Entry Corporate Databases Used:- QVT – Unibis Accounting Package, Platypus Billing Package

19th July 2006 – 5th August 2003Mt Pleasant Pharmacy – Pharmacy Assistant - Worked After hours Responsibilities: - Tuesday – Thursday 5pm – 9pm– Saturday 2pm – 9pm and Sunday 12noon – 5pmCustomer Service DutiesProcessing PrescriptionsExplaining non- prescription medication benefits/options to customers Direction customers around the storeCash Terminal OperationsCash Takings Reconciliation’sAssist in stock control, expiry date monitoring and annual stock-takes as required.Assisting customers with general queriesReplenishing stock and maintaining inventory levelsSetting up displays for catalogue promotionsAssisting in the dispensary with scripts in/outRestocking ShelvesVacuuming & Dusting

Referee:

Page 8: Patricia Rays Resume 15.04.2016

Address 46 Scott Street Mackay Qld 4740

Mobile Phone: 0439 971 299 E-mail:- [email protected]

MS PATRICIA LEIGH RAYS

Bob HamiltonMt Pleasant PharmacyMackay Qld 4740

Page 9: Patricia Rays Resume 15.04.2016

Address 46 Scott Street Mackay Qld 4740

Mobile Phone: 0439 971 299 E-mail:- [email protected]

MS PATRICIA LEIGH RAYS

4th March 2003 – 19th July 2006

Centerlink - Mackay Queensland - Customer Service Officer – TempResponsibilities:Customer Service Processing Clients weekly employment forms Giving clients advise about their paymentsMonitor the Clients Employment Search Diaries

30th March 2003 - 28th January 2002Centacare Mackay – Rockhampton Catholic Diocese – Administration SupervisorResponsibilities:Monitor Performance Management of Staff Secretarial and Administrative SupportLiaise and consult with Human Service ProvidersManage appointment BookingsConflict Management Financial Management Allocate costs to general ledgerStationary ordersPetty cashRequisition Management Human resource management Recruitment and Selection of VolunteersCorporate databases used:- FaSCLink, ACCESS, BOISE Cascade Stationary Ordering data base

25th January 2002 – 5th November 2001Queensland Health - Mackay Base HospitalAdministration Officer AO3 – Casual Ward Clerk – ICU/CCU/Renal Unit/ Day Surgery/ Out Patience/ Anti Natal Clinic/ General Medical and General Surgical Units.Responsibilities:Provide Administrative Support to these units: Including,Reception DutiesManual and Computerised Admissions and DischargesFile all doctors’ notes & test ResultsFile all discharge documentsHave patient files ready for the doctor’s roundsCollect and return all X-rays for admissions

16th November 1998 – 31st August 2001Department of Justice and Attorney General - Mackay Dispute ResolutionResponsibilities:Intake OfficerMediator Co-trainer – Dealing with difficult BehavioursActing CoordinatorManage Human, Information and Material resources of the CentreManage the delivery of dispute resolution services under the dispute resolutions act 1990 to the Mackay Community including multi party disputesConduct training for mediators, staff and clients of the division Contribute to the development of policies by the Alternative dispute Resolution Branch

Page 10: Patricia Rays Resume 15.04.2016

Address 46 Scott Street Mackay Qld 4740

Mobile Phone: 0439 971 299 E-mail:- [email protected]

MS PATRICIA LEIGH RAYS

Strategic Planning Initiate and supervise pilot programs and other projects as requiredJanuary 1996 – November 1998Queensland Health - Mackay Community Health Child Youth and Family/Drug and Alcohol Unit - AO2Responsibilities:Word processing Raising Purchase OrdersRepresenting Administration Staff in work groupsPatient Transit Clerk at the Mackay Base Hospital - Annual Leave ReliefBreast screen Qld - Administration annual Leave relief

Studied @ TAFE Full Time 1 full year

November 1993 – January 1995Hartley & Dolan Optometrists – Visual Field Operator Responsibilities:Checking for GlaucomaSending out Glaucoma Review Letters

June 1992 – November 1993 Professionals Real Estate – Administration Officer

Studied Full time at Mackay TAFE

May 1986 – December 1992Tipperary Station - NTZoo Keeper

May 1986 – January 1984You name it Mother WifeChief Bottle washer

January 1984 – March 1982Primac Stock and Station agency Administration Assistant

March 1982 – January 1980Manning’s Pharmacy – Clermont - Customer Service Customer Service DutiesProcessing PrescriptionsExplaining non- prescription medication benefits to customers Direction customers around the storeCash Terminal OperationsCash Takings Reconciliation’sAssist in stock control, expiry date monitoring and annual stock-takes as required.Assisting customers with general queriesReplenishing stock and maintaining inventory levels

Page 11: Patricia Rays Resume 15.04.2016

Address 46 Scott Street Mackay Qld 4740

Mobile Phone: 0439 971 299 E-mail:- [email protected]

MS PATRICIA LEIGH RAYS

Setting up displays for catalogue promotionsAssisting in the dispensary with scripts in/outRevlon Cosmetic Consultant

EDUCATION AND TRAINING2014 - Biomechanics & Injury Prevention Workshop regarding ‘Body Activation’2003 - Advanced Supervision Skills Training - Queensland Commerce2001 – Diploma of Justice Studies – Open Learning Institute – Incomplete 2001 – Diploma of Business- Mackay TAFE College - Incomplete 2001 - Certificate IV assessment and Workplace Training - MAEDEC2002 – Positive Performance Management Training 2000 – Alternative Dispute Management Training 1998 – Mackay District Health - Change Management 1997 – Certificate in Commercial and Office Fundamentals – Mackay TAFE - Complete1997 – Advanced Microsoft Word 6 - MREAL1997 – Advanced Microsoft Excel 6 - MREAL1995 – Certificate in Office Studies – Mackay TAFE1993 – Certificate in Office Fundamentals1971 – 1979 – St Anne’s and St James Cathedral School – Year 12 Certificate obtained