patient-centered care: bringing quality toward end of life csm … · • provides relief from pain...

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Patient-Centered Care: Bringing Quality Toward End of Life CSM 2013 Tracey L. Collins, PT, PhD, MBA, GCS Edmund Kosmahl, PT, EdD Barbara Reddien Wagner, PT, DPT, MHA University of Scranton

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Page 1: Patient-Centered Care: Bringing Quality Toward End of Life CSM … · • provides relief from pain and other distressing symptoms; • affirms life and regards dying as a normal

Patient-Centered Care: Bringing Quality Toward End of Life

CSM 2013Tracey L. Collins, PT, PhD, MBA, GCSEdmund Kosmahl, PT, EdDBarbara Reddien Wagner, PT, DPT, MHAUniversity of Scranton

Page 2: Patient-Centered Care: Bringing Quality Toward End of Life CSM … · • provides relief from pain and other distressing symptoms; • affirms life and regards dying as a normal

Objectives

Upon completion of this course, you'll be able to:• Define the criteria necessary to qualify for

hospice or palliative care. • Describe an appropriate hospice and palliative

physical therapy referral. • Develop and implement a plan of care

appropriate for patients receiving hospice or palliative care

• Analyze and assess the plan of care for a patient receiving hospice or palliative care as their status changes.

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Outline• Definitions of Palliative Care and Hospice Care• Who qualifies for Palliative Care and Hospice Care?• How long can a patient receive Palliative or Hospice Care?• What is considered “active” treatment?• What is an appropriate Palliative or Hospice PT referral?• What assessment tools are appropriate to use for Palliative

and Hospice patients?• Developing the PT POC• Analyze and reassess the PT POC• Cases• Discussion

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Definition of Palliative Care: Medicare and Medicaid Services

• “is an approach that improves the quality of life of patients and their families facing the problems associated with life threatening illness through the prevention and relief of suffering by means of early identification, assessment and treatment of pain and other issues”.1, p. 1

Page 5: Patient-Centered Care: Bringing Quality Toward End of Life CSM … · • provides relief from pain and other distressing symptoms; • affirms life and regards dying as a normal

Definition of Palliative Care: World Health Organization (WHO)

• “is an approach that improves the quality of life of patients and their families facing the problem associated with life-threatening illness, through the prevention and relief of suffering by means of early identification and impeccable assessment and treatment of pain and other problems, physical, psychosocial and spiritual.”2

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Definition of Palliative Care: World Health Organization (WHO)

• provides relief from pain and other distressing symptoms;• affirms life and regards dying as a normal process;• intends neither to hasten or postpone death;• integrates the psychological and spiritual aspects of patient care;• offers a support system to help patients live as actively as possible until

death;• offers a support system to help the family cope during the patients illness

and in their own bereavement;• uses a team approach to address the needs of patients and their families,

including bereavement counseling, if indicated;• will enhance quality of life, and may also positively influence the course of

illness;• is applicable early in the course of illness, in conjunction with other

therapies that are intended to prolong life, such as chemotherapy or radiation therapy, and includes those investigations needed to better understand and manage distressing clinical complications.2

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Definition of Hospice Care: Medicare and Medicaid Services

• “Hospice is a special way of caring for people who are terminally ill, and for their family. This care includes physical care and counseling. Hospice care is given by a public agency or private company approved by Medicare. It is for all age groups, including children, adults, and the elderly during their final stages of life. The goal of hospice is to care for you and your family, not to cure your illness.” 3, p. 3

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Definition of Hospice Care: Medicare and Medicaid Services

• “is an approach to caring for the terminally ill individual that provides palliative care rather than traditional medical care and curative treatment”.

• “Hospice care allows the patient to remain at home as long as possible by providing support to the patient and family, and by keeping the patient as comfortable as possible while maintaining his or her dignity and quality of life. A hospice uses an interdisciplinary approach to deliver medical, social, physical, emotional, and spiritual services through the use of a broad spectrum of caregivers”. 1, p. 1

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Who is eligible for Medicare hospice benefits?

• Hospice care is covered under Medicare Part A (Hospital Insurance). You are eligible for Medicare hospice benefits when:

• You are eligible for Medicare Part A (Hospital Insurance); and • Your doctor and the hospice medical director certify that you are

terminally ill and probably have less than six months to live; and • You sign a statement choosing hospice care instead of routine

Medicare covered benefits for your terminal illness*; and • * Medicare will still pay for covered benefits for any health

problems that are not related to your terminal illness.• You receive care from a Medicare-approved hospice program.3, p. 4

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What does Medicare cover? • Doctor services • Nursing care • Medical equipment (such as wheelchairs or walkers) • Medical supplies (such as bandages and catheters) • Drugs for symptom control and pain relief • Short-term care in the hospital, including respite care • Home health aide and homemaker services • Physical and occupational therapy • Speech therapy • Social worker services • Dietary counseling • Counseling to help you and your family with grief and loss. 3, p. 6-7

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What is respite care?

• Respite care is care given to a hospice patient by another caregiver so that the usual caregiver can rest.

• During a period of respite care, you will be cared for in a Medicare-approved facility, such as a hospice facility, hospital or nursing home.3, p. 8

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What Is Not Covered under Hospice

• Treatment to cure your terminal illness.• Care from another hospice that was not set up

by your hospice. • Care from another provider that is the same

care that you must get from your hospice.3, p. 9-10

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What is considered active treatment?

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What do patients have to pay for hospice care?

• No more than $5 for each prescription drug and other similar products

• 5% of the Medicare payment amount for inpatient respite care. 3, p. 11

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How long can a patient get hospice care?

• As long as a doctor certifies that a patient is terminally ill and probably has less than six months to live. Even if the patient lives longer than six months, they can get hospice care as long as their doctor recertifies that they are terminally ill.

• Hospice care is given in periods of care.• A hospice patient can get hospice two 90-day periods

followed by an unlimited number of 60-day periods. At the start of each period of care, the doctor must certify that the patient is terminally ill in order for hospice care to continue.3, p. 13

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When would a patient stop getting hospice care?

• When terminally ill patient’s health improves or their illness goes into remission. If that happens, your doctor may feel that you no longer need hospice care and will not recertify you at that time.

• A hospice patient always has the right to stop getting hospice care, for whatever reason. If you stop your hospice care, you will get your health care from your Medicare health plan. 3, p. 14

• A hospice patient has the right to change hospice providers only once during each period of care3, p. 15

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Benefits of PT

• Buss et al.4 found that hospice PT could alleviate fatigue in patients with terminal cancer.

• Kumar et al.5 and Pizzit et al.6 found that PT could help alleviate symptoms and improve quality of life for patients receiving hospice or palliative care.

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Rehab in Reverse

• Jeyaraman et al.7 found that “rehabilitation in reverse” is often the plan of care for a patient receiving hospice care.

• Throughout each phase of decline during the dying process, new or modified skills and abilities must be learned by the patient and the care givers, to maximize functional independence and safety.

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What services can PT provide?

• Reis8 defines the various services that a PT can provide to a hospice patient and their family including: pain management, positioning to prevent pressure sores and aid breathing, and endurance training and energy conservation techniques to gait training, therapeutic exercise, edema management, equipment training, home modification, and family education.

Page 20: Patient-Centered Care: Bringing Quality Toward End of Life CSM … · • provides relief from pain and other distressing symptoms; • affirms life and regards dying as a normal

Quality toward End-of-Life

• Mackey et al.9 found older patients receiving hospice care may benefit from intervention based on issues related to family, spirituality, mortality and meaningful physical activity.

• PT can assist with maintaining a patient’s functional independence for meaningful physical activity for as long as possible.

Page 21: Patient-Centered Care: Bringing Quality Toward End of Life CSM … · • provides relief from pain and other distressing symptoms; • affirms life and regards dying as a normal

Utilization of PT

• Eyigor 10 reported that a majority (65%) of cancer patients show indications for rehabilitation, while only 12.8% actually receive PT.

• Montagnini et al. 11reported that PT assessment and utilization were uncommon in palliative care, but when utilized, PT benefitted 56% of patients.

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PT Utilization on an Inpatient Hospice Unit

• Cobbe et al.12 that 65% of patients on an inpatient hospice unit were referred to PT.

• Rehabilitation activities: 48% with more than one functional score recorded made improvements; 53% of PT patients were eventually discharged home; 47% of PT patients died, of whom 52% received PT in the last week of life.

• The median PT program lasted 11 days, median number of treatments was 4.

• The most common interventions were:gait re-education (67%), transfer training (58%), and exercises (53%).

• 1/3 of treatment attempts were unsuccessful because of the unavailability/unsuitability of patients.

• Challenges for PTs included: frequent suspension of treatment and large functional fluctuations in patients.

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Evaluation of the Hospice/Palliative Care Patient

• PMH• PLOF• Subjective:

– Complaints of pain– Goals of PT

• Objective– Vital signs: BP, HR, RR, PO2, at rest and post any activity– Bed mobility– Transfers– Gait– Equipment – Tone– ROM– MMT– Balance: sitting and standing, TUG if appropriate– Sensation

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Evaluation of the Hospice/Palliative Care Patient Continued

• Assessment– Problem List– Goals

• Plan of Care– Frequency– Duration– Intervention needed– Patient/family education– Equipment needs

Page 25: Patient-Centered Care: Bringing Quality Toward End of Life CSM … · • provides relief from pain and other distressing symptoms; • affirms life and regards dying as a normal

Assessment Instruments for the Hospice Patient

Page 26: Patient-Centered Care: Bringing Quality Toward End of Life CSM … · • provides relief from pain and other distressing symptoms; • affirms life and regards dying as a normal

Developing the PT Plan of Care

• Based on:– Problem list– Patient and family goals– Setting of care– Patient tolerance

Page 27: Patient-Centered Care: Bringing Quality Toward End of Life CSM … · • provides relief from pain and other distressing symptoms; • affirms life and regards dying as a normal

Reassessing the PT Plan of Care

• Continual reassessment of the patient on every visit including vital signs, mobility, cognitive status . . .

• Have the patient/family goals changed?• Are there new problems identified?• Are there new equipment needs?• Is the setting of care going to remain the

same?

Page 28: Patient-Centered Care: Bringing Quality Toward End of Life CSM … · • provides relief from pain and other distressing symptoms; • affirms life and regards dying as a normal

Case 1

• Mr. A was referred to hospice PT with a diagnosis of stage IV lung cancer. He was being cared for at home by his family. He had a hospital bed on the main floor of his house and was on oxygen. He had one step into his house without a handrail. His goal was to get out of bed and walk outside.

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Case 2

• Mrs. S. was referred to hospice PT when she was transferred from an inpatient hospice unit to a nursing home. Her diagnoses included failure to thrive, dysphagia, PEG tube placement, severe RA and scleroderma. She had not been out of bed in 2 months and had severe kyphosis. I asked her what she wanted to work on in PT and she stated “I want to be able to transfer to a wheelchair so I can go to the bathroom and not use a bedpan anymore”.

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Case 3• Mr.D was referred to hospice PT with a diagnosis of

stage IV laryngeal cancer. His larynx had been removed and he communicated by mouthing words and writing. He was on the inpatient hospice unit for a few weeks and was not expected to survive, but he did. His condition improved and he was moved to a nursing home. When he arrived at the nursing home he hadn’t been out of bed in three months and was Hoyer lifted in and out of bed to a wheelchair. The patient’s goal was to return home to be with his wife and friends. He had to be able to transfer from the bed to the wheelchair independently to return home.

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REFERENCES

1. U.S. Code of Federal Regulations (2008). Hospice Care. Title 42, Volume 2, Part 418.http://edocket.access.gpo.gov/2008/pdf/08-1305.pdf

2. World Health Organization (2012). Definition of Palliative Care. Retrieved September 26, 2012 from http://www.who.int/cancer/palliative/definition/en/3. HEALTH CARE FINANCING ADMINISTRATION The Federal Medicare Agency. Medicare Hospice Benefits. Retrieved September 26, 2012 from http://www.medicare.gov/publications/pubs/pdf/hosplg.pdf.

4. Buss T, de Walden-Gauszko K, Modliska A, Osowicka M, Lichodziejewska-niemierko M, Janiszewska J. Kinesitherapy alleviates fatigue in terminal hospice cancer patients--an experimental, controlled study. Supportive Care in Cancer. 2010;18(6):743-9. http://search.proquest.com/docview/869456107?accountid=28588.

5. Kumar S, Jim A. Physical therapy in palliative care: From symptom control to quality of life: A critical review. Indian Journal of Palliative Care. 2010;16(3):138-146. http://search.proquest.com/docview/850659985?accountid=28588.

6. Michael AP, Briggs R. Occupational and physical therapy in hospice: The facilitation of meaning, quality of life, and well-being. Topics in Geriatric Rehabilitation. 2004;20(2):120-130. http://search.proquest.com/docview/203523055?accountid=28588

7. Jeyaraman S, Kathiresan G, Gopalsamy K. Hospice: Rehabilitation in reverse. Indian Journal of Palliative Care. 2010;16(3):111-116. http://search.proquest.com/docview/850659999?accountid=28588.

8. Ries E. A Special Place: Physical Therapy in Hospice and Palliative Care.PT 15:3 Mar 2007: 42-47.

9. Mackey, KM , Sparling JW. Experiences of older women with cancer receiving hospice care: Significance for physical therapy. Phys Ther. 2000;80(5):459-68. http://search.proquest.com/docview/223117184?accountid=28588.

10. Eyigor, S. Physical Activity and Rehabilitation Programs Should Be Recommended on Palliative Care for Patients with Cancer. Journal of Palliative Medicine. 2010 ; 10(13): 1183-1184 .

11. Montagnini, M., Lodhi, M, Born, W. The Utilization of Physical Therapy in a Palliative Care Unit. Journal of Palliative Medicine. 2003; 2(6): 11-17.

12. Cobbe, S, Kennedy, N. Journal of Palliative Medicine. July 2012, 15(7): 760-767. doi:10.1089/jpm.2011.0480.