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Part Of The  7 Traits Leadership Learning Programme

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Page 1: Part Of The 7 Traits Leadership Learning Programme to... · Intrapersonal Interpersonal Naturalis Existential ersonal and ersonal intelligence. was developed into the y of Emotional

Part Of The  7 Traits Leadership Learning Programme

Page 2: Part Of The 7 Traits Leadership Learning Programme to... · Intrapersonal Interpersonal Naturalis Existential ersonal and ersonal intelligence. was developed into the y of Emotional

Getting The Most Of This Session

Stay In The Room

Use The Handouts

Practice, Practice, Practice

Partner With A Friend Or Colleague

Part Of 7 Traits Leadership Learning ProgrammeTM

Page 3: Part Of The 7 Traits Leadership Learning Programme to... · Intrapersonal Interpersonal Naturalis Existential ersonal and ersonal intelligence. was developed into the y of Emotional

Part Of 7 Traits Leadership Learning Programme TM

TEXT

7TRAITSTO

07903567718

For reading listResources

And more information on 7 Traits Leadership 

Learning Effective Board Member 

Programme:Text: 

07903‐567718(message)

7TRAITS

Getting The Most Of This Session

Page 4: Part Of The 7 Traits Leadership Learning Programme to... · Intrapersonal Interpersonal Naturalis Existential ersonal and ersonal intelligence. was developed into the y of Emotional

7 Traits Of Highly Successful Women On Boards

Effective Board Member – Part Of 7 Traits Leadership Learning Programme TM

Page 5: Part Of The 7 Traits Leadership Learning Programme to... · Intrapersonal Interpersonal Naturalis Existential ersonal and ersonal intelligence. was developed into the y of Emotional

Effective Board Member – Part Of 7 Traits Leadership Learning Programme TM

7 Traits Of Highly Successful Women On Boards

Oprah Winfrey

“If you gather inspiration from people who have made 

it in life …you start a trend”

Page 6: Part Of The 7 Traits Leadership Learning Programme to... · Intrapersonal Interpersonal Naturalis Existential ersonal and ersonal intelligence. was developed into the y of Emotional

22 Success Stories REAL Models 

7 Traits Leadership Learning ProgrammeTM

Page 7: Part Of The 7 Traits Leadership Learning Programme to... · Intrapersonal Interpersonal Naturalis Existential ersonal and ersonal intelligence. was developed into the y of Emotional

Effective Board Member – Part Of 7 Traits Leadership Learning Programme TM7 Traits Of Highly Successful Women On Boards

Page 8: Part Of The 7 Traits Leadership Learning Programme to... · Intrapersonal Interpersonal Naturalis Existential ersonal and ersonal intelligence. was developed into the y of Emotional

Effective Board MemberPart Of The  7 Traits Leadership Learning Programme

You

Part Of The  7 Traits Leadership Learning Programme TM

Page 9: Part Of The 7 Traits Leadership Learning Programme to... · Intrapersonal Interpersonal Naturalis Existential ersonal and ersonal intelligence. was developed into the y of Emotional

Resilience 

Part Of The  7 Traits Leadership Learning Programme TM

Building Your Resilience Levels

Be Bold & Ask (Facing Rejection)

Learn Something New

Get Comfortable With Being Uncomfortable

Manager Your Energy

Practice Positive Thinking

Page 10: Part Of The 7 Traits Leadership Learning Programme to... · Intrapersonal Interpersonal Naturalis Existential ersonal and ersonal intelligence. was developed into the y of Emotional

Resilience

TMPart Of The  7 Traits Leadership Learning Programme

Introduction

Getting The Most Out Of This Session

Page 11: Part Of The 7 Traits Leadership Learning Programme to... · Intrapersonal Interpersonal Naturalis Existential ersonal and ersonal intelligence. was developed into the y of Emotional

Resilience – What It’s Not

Its NOT Tenacity

Its NOT stick ability

Dogma

Part Of 7 Traits Leadership Learning Programme TM

Page 12: Part Of The 7 Traits Leadership Learning Programme to... · Intrapersonal Interpersonal Naturalis Existential ersonal and ersonal intelligence. was developed into the y of Emotional

Resilience – What It Is

Ability to not crumble under pressure

Ability to sustain energy for the required period at highly demanding times

It’s the ability to bounce back…Bouncebackability

Part Of 7 Traits Leadership Learning Programme TM

Page 13: Part Of The 7 Traits Leadership Learning Programme to... · Intrapersonal Interpersonal Naturalis Existential ersonal and ersonal intelligence. was developed into the y of Emotional

Resilience – Key Qualities

Positive Attitude

Empathy

Emotional regulation & Self Efficacy

Part Of 7 Traits Leadership Learning Programme TM

Page 14: Part Of The 7 Traits Leadership Learning Programme to... · Intrapersonal Interpersonal Naturalis Existential ersonal and ersonal intelligence. was developed into the y of Emotional

Part Of 7 Traits Leadership Learning ProgrammeTM

Resilience Where Does It Come From

Page 15: Part Of The 7 Traits Leadership Learning Programme to... · Intrapersonal Interpersonal Naturalis Existential ersonal and ersonal intelligence. was developed into the y of Emotional

Part Of 7 Traits Leadership Learning ProgrammeTM

Resilience ‐What Drains You Most At Work?

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Resilience Building Strategies

Build your resilience threshold. 

Practice Asking – learn to face rejection. 

Learn something new. 

Find a resilient role model, mentor, coach or corporate sponsor 

Become comfortable in uncomfortable situations ‐ Feel the  FEAR and do it anyway

Establish your “cheer‐leader’s” network. 

Practice  positive thinking.

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Resilience‐ Assessing your levels

TMPart Of The  7 Traits Leadership Learning Programme

High

Stress

Low

Low Coping Skills

High

Raise your threshold of resilience

Calm

Anxious

Strong

Resilient

Holding Zone

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Resilience‐ Building Your Threshold

TMPart Of The  7 Traits Leadership Learning Programme

High

Stress

Low

Low Coping Skills

High

Raise your threshold of resilience

Holding Zone

Page 19: Part Of The 7 Traits Leadership Learning Programme to... · Intrapersonal Interpersonal Naturalis Existential ersonal and ersonal intelligence. was developed into the y of Emotional

Resilience:

TMPart Of The  7 Traits Leadership Learning Programme

State Anxiety Traits Anxiety

How our body reacts in a given moment in time

trait anxiety is the intensity of anxiety we generally experience.

Resilience:

1:Build Your Threshold

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Resilience‐ Building Your Threshold

TMPart Of The  7 Traits Leadership Learning Programme

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Resilience:   2:Learn To Face Rejection

TMPart Of The  7 Traits Leadership Learning Programme

Ask for a discount on a purchase that is not discounted

Ask for lift from someone going in the opposite direction to you

No problem, I thoughts I would ask anyway

OK Thanks for letting  me know

Once a month ‐ Practice bigger asks to build your Resilient levels

Ask to be moved to a different part of the office

Ask for a PA/or a new one

Each time go for a bigger challenging butrealistic ask 

Nassim Taleb, scholar and author of the book "Black Swan““Avoiding mistakes makes big ones more severe”

Page 22: Part Of The 7 Traits Leadership Learning Programme to... · Intrapersonal Interpersonal Naturalis Existential ersonal and ersonal intelligence. was developed into the y of Emotional

esilience:  3:Learn Something Newches you outside of your comfort zone

tes new brain paths

s you the opportunity to fail

s Resilience

"I've missed more than 9000 shots in my career."I've lost almost 300 games."26 times, I've been trusted to take "the game winning shot and I missed."I've failed over and over and over again in my life,"and that why I succeeded.“Michael Jordan

Page 23: Part Of The 7 Traits Leadership Learning Programme to... · Intrapersonal Interpersonal Naturalis Existential ersonal and ersonal intelligence. was developed into the y of Emotional

Resilience:  4: Be Comfortable Feeling Uncomfortable

Do things that will stretch you – ask for a new assignment.

Learn  a new sport you never thought you couldLearn to swim

Get on a new committee where you are the newbie

But start small and grow

Page 24: Part Of The 7 Traits Leadership Learning Programme to... · Intrapersonal Interpersonal Naturalis Existential ersonal and ersonal intelligence. was developed into the y of Emotional

silience: 5:Practice Positive ThinkingA positive mental attitude is and positive self talk is good for our 

overall health and outlook on life

Look at situations short term – know that challenging situations will change.“This too shall pass”

hink about what you can do to change the situation – don’t focus on others

Think positive – keeping the situation in perspective

Failure To Obstacle

Downfall To Setback

Horrible To Challenging

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Resilience

ish your “cheer‐leader’s” network. the net worth of your network

Find a resilient role model, mentor, coach or corporate sponsor 

Page 26: Part Of The 7 Traits Leadership Learning Programme to... · Intrapersonal Interpersonal Naturalis Existential ersonal and ersonal intelligence. was developed into the y of Emotional

7 Ways To Build Organisational Resilience

Success breeds Success 

People learn while observing others

Providing opportunities through encouragement, support, coaching and mentoring

Investing  in their client base. 

Invest in all levels of their workforce

Invest in their leaders

Page 27: Part Of The 7 Traits Leadership Learning Programme to... · Intrapersonal Interpersonal Naturalis Existential ersonal and ersonal intelligence. was developed into the y of Emotional

Resilience

Feedback

Exercise

Page 28: Part Of The 7 Traits Leadership Learning Programme to... · Intrapersonal Interpersonal Naturalis Existential ersonal and ersonal intelligence. was developed into the y of Emotional

Quizz & Feedback

your state level to build your trait level of resilience

emotions to better inform your mind

mind to control your emotions

coping skills to match your stress levels. 

trait levels to increase your state levels of resilience

None of the above

By increasing your resilience threshold, you are  training _____.

trait levels to increase your state levels of resilience

Page 29: Part Of The 7 Traits Leadership Learning Programme to... · Intrapersonal Interpersonal Naturalis Existential ersonal and ersonal intelligence. was developed into the y of Emotional

Quizz & Feedback

public speaking

yes

Being ridiculed

spiders 

rejection

None of the above

The main reason people fear to ask is fear of_____.

rejection

Page 30: Part Of The 7 Traits Leadership Learning Programme to... · Intrapersonal Interpersonal Naturalis Existential ersonal and ersonal intelligence. was developed into the y of Emotional

Quizz & Feedback

public speaking

yes

Being ridiculed

spiders 

rejection

None of the above

The main reason people fear to ask is fear of_____.

rejection

Page 31: Part Of The 7 Traits Leadership Learning Programme to... · Intrapersonal Interpersonal Naturalis Existential ersonal and ersonal intelligence. was developed into the y of Emotional

Quizz & Feedback

Develops left brain thinking

Teaches failing is better than succeeding

Keeps you in your comfort zone

Creates opportunities to go back and learn from failure

Enables you to be like Michael Jordan

None of the above

Learning something new builds resiliency because it_____.

Creates opportunities to go back and learn from failure

Page 32: Part Of The 7 Traits Leadership Learning Programme to... · Intrapersonal Interpersonal Naturalis Existential ersonal and ersonal intelligence. was developed into the y of Emotional

Quizz & Feedback

About making other miserable so you feel better

Becoming comfortable with the uncomfortable

Being uncomfortable with the comfortable

Making other uncomfortable 

Ignoring what makes you uncomfortable

None of the above

The journey to increasing your resilience is  _____.

Being uncomfortable with the comfortable

Page 33: Part Of The 7 Traits Leadership Learning Programme to... · Intrapersonal Interpersonal Naturalis Existential ersonal and ersonal intelligence. was developed into the y of Emotional

Resilience

Page 34: Part Of The 7 Traits Leadership Learning Programme to... · Intrapersonal Interpersonal Naturalis Existential ersonal and ersonal intelligence. was developed into the y of Emotional

What’s Your Take Away From This Session

Page 35: Part Of The 7 Traits Leadership Learning Programme to... · Intrapersonal Interpersonal Naturalis Existential ersonal and ersonal intelligence. was developed into the y of Emotional

ake A BreakAvailable For Purchase Discounted During the Break

Page 36: Part Of The 7 Traits Leadership Learning Programme to... · Intrapersonal Interpersonal Naturalis Existential ersonal and ersonal intelligence. was developed into the y of Emotional

eading With Emotional IntelligencePart Of The  7 Traits Leadership Learning Programme

You

Page 37: Part Of The 7 Traits Leadership Learning Programme to... · Intrapersonal Interpersonal Naturalis Existential ersonal and ersonal intelligence. was developed into the y of Emotional

Emotional Intelligence

nderstanding Emotional Intelligence

eveloping Self‐Awareness

Self Control

ding Awareness of Others

Building Relationships

Page 38: Part Of The 7 Traits Leadership Learning Programme to... · Intrapersonal Interpersonal Naturalis Existential ersonal and ersonal intelligence. was developed into the y of Emotional

What Is Emotional Intelligence

Key Emotions

Emotional Intelligence At Work

Cultivating Your Emotional Intelligence

Page 39: Part Of The 7 Traits Leadership Learning Programme to... · Intrapersonal Interpersonal Naturalis Existential ersonal and ersonal intelligence. was developed into the y of Emotional

What Is Emotional Intelligence

Emotional Intelligence or as coined by Daniel man. and he likened it to onal intelligence or IQ.

Professor Howard Gardner,  identified nine types of intelligences

Logical‐mathematicalSpatial

LinguisticBodily‐kinesthetic

MusicalIntrapersonalInterpersonalNaturalisExistential

ersonal and ersonal intelligence. was developed into the y of Emotional gence.

• In the work place EQ is more than twice as predictive of performance than IQ.

• 80‐90% of professional competencies that differentiate top performers are related to EQ.

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What Is Emotional IntelligencePersonal Competence.

wledge

Relationship Competence.

agement Building RelationshipsSelf Control

Self Awareness Awareness Of Others

t are my strengths and weaknesses?

s my perception of myself align with how ers see me?ere am I confident about my skills and ties?

t can I do to manage myself when under s?do my values shape my words and ns?

n do I take actions to solve problems?

Can you accurately read others' emotions, individually and in groupsCan you anticipate the feelings, needs, & concerns of others?Can you grow appreciation of diverse thoughts and experiences?

How do you help others achieve their highest potential?Can you identify the difference between healthy and toxic conflict?A d i i h i h

Dan Goleman called the 

Emotional and Social 

Competence Inventory 

or ESCI

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Why Emotions Are Imperative

One of the key principles ofemotional intelligence, is that emotion is 

information.

Emotions or feelings which contain important data that's tied to our thoughts, attitudes, 

beliefs, and actions.

The fields of biology, psychology, neurology, have shed light on how our complex system of 

emotion works.

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42

1 3For logical analysis and effective decision making.

Neo‐cortex= Thinking brain

REPTILIAN= Survival

Constantly looking for signs of danger

LIMBIC=Emotional Brain

Looks after our  happiness, sadness, love, and disgust.

AMYGDALA =  Fight Or Flight

The Amygdala is directly tied to our hormonal system and controls adrenalin and cortisol.

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Emotional Intelligence At WorkNo matter what role you have or the type of organization you work

in, your success and effectiveness will be enhanced by further developing your EQ.

Every decision, plan, product, team and customeris affected by emotional intelligence or lack thereof.

COMPETENCE

FRQUENCYHow often do your  use your emotional intelligence?• 90%• 50%• 10%

PROFICIENCY/SKILLHow do you rate your emotional competence:• Low• Medium• High

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111222

333

EMOTIONAL INTELLIGENCE IN THE WORKPLACE

ELF DEVELOPMENT DEVELOPMENT OF OTHERS

ORGANISATIONAL DEVELPMENT

EMOTIONAL INTELLIGENCE

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Nurturing Your Emotional Intelligence

Unconscious CompetenceConscious competence

Conscious incompetence

Unconscious incompetence

I know that I know. I don't know that I know.

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7 Ways To Increase Corporate  Emotional Intelligence

Encourage Peer To Peer Mentoring, Coaching, and Sponsoring

Encourage staff to get involved with CSR locally

Make career training and development more readily available for staff to encourage life‐long‐learning.

Encourage staff to give open and honest feedback on difficult situations

Encourage  external Coaching at  senior levels

Encourage Senior Management to attend Emotional Intelligence Programmes

Encourage Senior Management to lead by example

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Emotional Intelligence

Feedback

Quizz

Page 48: Part Of The 7 Traits Leadership Learning Programme to... · Intrapersonal Interpersonal Naturalis Existential ersonal and ersonal intelligence. was developed into the y of Emotional

rding to Daniel Goleman, emotional intelligence arises 

from these two types of intelligence:Interpersonal and Intrapersonal skills

Mathematical and literacy

Theoretical and applied

Academic and applied

Interpersonal and Intrapersonal skills

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The amygdala hijack is :‐

Commonly called falling in love or passion.

The reptilian brain shutting down other functions of the brain

When blood to the brain moves away from the amygdala

A synovial brainwave that swamps sensory centres

The reptilian brain shutting down other functions of the brain

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A leader has these levels of developmental responsibility:‐

Self

None of the levels listed

Other

All of the levels listedAll of the levels listed

Page 51: Part Of The 7 Traits Leadership Learning Programme to... · Intrapersonal Interpersonal Naturalis Existential ersonal and ersonal intelligence. was developed into the y of Emotional

otional Intelligence cannot be developed.

True

FalseFalse

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One Example Of Each

What Is Emotional Intelligence

Key Emotions

Emotional Intelligence At Work

Cultivating Your Emotional Intelligence

Page 53: Part Of The 7 Traits Leadership Learning Programme to... · Intrapersonal Interpersonal Naturalis Existential ersonal and ersonal intelligence. was developed into the y of Emotional

What’s Your Take Away From This Session

Page 54: Part Of The 7 Traits Leadership Learning Programme to... · Intrapersonal Interpersonal Naturalis Existential ersonal and ersonal intelligence. was developed into the y of Emotional

Resilienceading With Emotional Intelligence

Thank You For Attending

Page 55: Part Of The 7 Traits Leadership Learning Programme to... · Intrapersonal Interpersonal Naturalis Existential ersonal and ersonal intelligence. was developed into the y of Emotional

TEXT

7TRAITSTO

07903567718

For reading listResources

And more information on 7 Traits Leadership 

Learning Effective Board Member 

Programme:Text: 

07903‐567718(message)

Getting The Most Of This Session