PARAGON SECURITY

New Zealand’s Leading Security Company

The eyes and ears of Auckland’s Security Scene

Our research with Bars indicates that Managers just put up with door problems because:

∗ One of their doormen has been there for ages.

∗ It’s easier to stand still than test the market. You might get others who are just as bad.

∗ Uncertainty over delivery, timeliness or fees.

∗ The administration involved in changing providers.

Listening to our research we have decided to make this special offer to new clients:

∗ We will give you one weekend free service (No strings)

∗ We will retain, as our agent, any staff you do want to keep (so long as they are willing to meet our standards. Note: Two bars have already done this and we can give you details on request.)

∗ We will guarantee and sign a contract detailing set rates.

∗ You are dealing with an award winning boutique security company, part of NZ’s largest Private Investigation firm, licensed, insured and properly governed (total cover).

∗ We will deliver exceptional service at all times, licensed, insured and contracted.

∗ We have a roving supervisor “Vince Schuster” visiting every Bar and Club every shift, which is included in our fee, ensuring standards are met and total client satisfaction.

∗ We will liaise with Police and Local Authority on your behalf if you wish. Note: We have an excellent rapport with the authorities.

Plan Ahead for 2012

Our research

The theme of this edition is to

kick off 2012 in a way that helps

Bars and Clubs get the most

revenue from repeat business by

ensuring the door staff greet and

treat patrons well.

In preparing for this edition, we

canvassed over 30 bars, clubs

and patrons seeking their view

on how welcoming and safe the

establishments were in the minds

of the operator and the paying

customer. The results did not

really astound us but do serve as

a reminder of just how things

have changed, especially around

licensing:

The operators typically love their

Head Doorman and because of

that they will put up with sloppy

turnout and poor practices by the

other guards despite feeling the

door should be run better.

The customers said they all felt

safe but spent more time and

money and returned more often

to establishments where the

Crowd Controllers made them

feel welcome and did not try to

intimidate them with their size or

actions.

The new licensing requirements

where Crowd Controllers now need

to display on their person their

Crowd Controller badge was not at

all well understood. Even Crowd

Controllers we approach who were

not displaying their badge claimed

not to know they were breaking the

law. Hopefully, a crack down will

come soon, as to allow unlicensed

Crowd Controllers only serves to

defeat the good work of others.

FREE OFFER = TRY BEFORE YOU BUY No Strings attached offer to test our service

January 2012

For more information, questions or comments, email us at security@paragonsecurity.co.nz

Winner of the NBR “Most Exciting Security Company” of The Year Award

We are always happy to put

your logo or your own Bar or

Club name on any of our

attire to give that personal

and friendly touch.

PO Box 6700, Wellesley St Auckland, 1141 Phone: (09) 377 3655 Toll Free: 08002PARAGON 0800 27 27 24 Fax: (09) 358 0110 www.paragonsecurity.co.nz

Turn over

For more news and info

If you would like to take up this offer, just call us or Andrew McQuilter on mobile 021 1132535

Andrew McQuilter with two of our Security vehicles

Plus remember our Managing Director Ron McQuilter’s personal guarantee, “We will be so good you will never go anywhere else again”.

And, if we are not better than any other provider, we will always refund our fees !!!

FREE OFFER = TRY BEFORE YOU BUY No Strings attached offer to test our service

On 27 December we provided 26 guards to look after the entire security for “Selective Sounds” event at Mangawhai.

Prior to the event we met with Police and we prepared the Event Security Plan.

Having trained professional licensed guards increased revenue by stopping “fence jumpers”.

The quality of service was such that other promoters who were present all sought our details, arguably the greatest reference a company can get. We look forward to next year. For references on our work call the organiser, Ben Sheppard 021 554 665.

A LOOK AT THE NEW LICENCE

As mentioned on the first page, from 1 November 2011 every Crowd Controller on duty, must at all times prominently display their badge. This is what the badge should look like, although a Crowd Controller only requires the “CC” category. The badge shown is Ron McQuilter who has every category. Note: The guards name, date of birth or company they work for is not given and badges are now issued for a term of 5 years.

TIE OR OPEN COLLAR

This subject of how a Crowd Controller should dress is well debated and often the subject of much hostility when a group of Crowd Controllers get together. Likewise, Bars and Clubs have varying views and of course the client always gets the last word and the look they particularly want.

However, it’s always easier to dress down than dress up and our experience is that a Crowd Controller in a smart shirt and tie gives off a better first impression than someone with an open neck, often un-pressed shirt, leading to hands in their pockets and texting their mates.

The answer is simple actually. Just think what first impression you would want to see when you arrive at a new Bar

Further Information for Event and Bar Owners

Professional - Licensed Crowd Controllers will ensure happy safe places to frequent

That must surely be great for business

VINNIE’S VINE The real juice

Hi again, It was a very busy Festive Season and the bars and clubs were jam packed with extra staff being brought in to support the existing teams. The Rugby World Cup was a great training run and every bar and club in the City had the opportunity to discover and sort out any flaws in their systems. My teams have also been able to learn from the massive crowds and find all the good and bad points in the way we run each of our doors. It’s fair to say that the stress levels were running high, but interestingly the amount of trouble was way down on what we would normally see in a weekend throughout the year. I suppose that’s down to the great atmosphere in which it was a privilege to be a part of. It’s a real buzz driving around the bars and clubs checking on the crowds and the Security teams. It a real spectator sport and I would be happy to take any client around for a night, just give me a call 021 0801355 or email me at security@paragonnz.co.nz As I was writing my Vine column I got a call from David to give me his weekend guard roster for Cranks Bar in Albany over the Shore and, compliments of David, he said I should mention the good work we do at Cranks Thanks' David, it’s the great rapport with my clients that really keeps me going throughout the wee small hours when everyone around is partying up. The new car also helps Boss !!!