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Page 1: #PaidContent Digital Media India 2018 Mumbai...Reuters Institute: Digital News Report 2016. Countries with Ongoing Payment Pay More ... big brands successfully managing digital transition

#PaidContent Digital Media India 2018 Mumbai

Page 2: #PaidContent Digital Media India 2018 Mumbai...Reuters Institute: Digital News Report 2016. Countries with Ongoing Payment Pay More ... big brands successfully managing digital transition
Page 3: #PaidContent Digital Media India 2018 Mumbai...Reuters Institute: Digital News Report 2016. Countries with Ongoing Payment Pay More ... big brands successfully managing digital transition

Negative growth rates

Page 4: #PaidContent Digital Media India 2018 Mumbai...Reuters Institute: Digital News Report 2016. Countries with Ongoing Payment Pay More ... big brands successfully managing digital transition
Page 5: #PaidContent Digital Media India 2018 Mumbai...Reuters Institute: Digital News Report 2016. Countries with Ongoing Payment Pay More ... big brands successfully managing digital transition

Trust have a positive effect on willingness

to pay

Page 6: #PaidContent Digital Media India 2018 Mumbai...Reuters Institute: Digital News Report 2016. Countries with Ongoing Payment Pay More ... big brands successfully managing digital transition

US Publishers transform to digital subscriptions

Data Source: American Press Institute 2016

Page 7: #PaidContent Digital Media India 2018 Mumbai...Reuters Institute: Digital News Report 2016. Countries with Ongoing Payment Pay More ... big brands successfully managing digital transition

More than 75% of American NewspapersHave Digital Subscription

Data Source: American Press Institute 2016

Page 8: #PaidContent Digital Media India 2018 Mumbai...Reuters Institute: Digital News Report 2016. Countries with Ongoing Payment Pay More ... big brands successfully managing digital transition
Page 9: #PaidContent Digital Media India 2018 Mumbai...Reuters Institute: Digital News Report 2016. Countries with Ongoing Payment Pay More ... big brands successfully managing digital transition

Meter Model Dominates in the US

Data Source: American Press Institute 2016

Page 10: #PaidContent Digital Media India 2018 Mumbai...Reuters Institute: Digital News Report 2016. Countries with Ongoing Payment Pay More ... big brands successfully managing digital transition

Freemium is preferred in Germany

Freemiummodel58%

Meter model37%

Hard Paywall 5%

Page 11: #PaidContent Digital Media India 2018 Mumbai...Reuters Institute: Digital News Report 2016. Countries with Ongoing Payment Pay More ... big brands successfully managing digital transition

FREE FEE

• Ads• Data• Sponsors• Native ads

• Hard wall Subscription

• Single purchase

• Meter• Freemium• Hybrid• Bundling with print

Pivot towards the hybrid model pay wall....

If not subscription, then registration.

Page 12: #PaidContent Digital Media India 2018 Mumbai...Reuters Institute: Digital News Report 2016. Countries with Ongoing Payment Pay More ... big brands successfully managing digital transition

Proportion that Paid for Online News

Reuters Institute: Digital News Report 2016

Page 13: #PaidContent Digital Media India 2018 Mumbai...Reuters Institute: Digital News Report 2016. Countries with Ongoing Payment Pay More ... big brands successfully managing digital transition

Countries with Ongoing Payment Pay More

Reuters Institute: Digital News Report 2016

Page 14: #PaidContent Digital Media India 2018 Mumbai...Reuters Institute: Digital News Report 2016. Countries with Ongoing Payment Pay More ... big brands successfully managing digital transition

0%

1%

1%

2%

2%

3%

3%

4%

17 19 21 23 25 27 29 31 33 35 37 39 41 43 45 47 49 51 53 55 57 59 61 63 65 67 69 71 73 75 77 79 81 83 85 87 89 91 93 95 97 99

Age distribution for new subscription sales per product – Schibsted Norwegian Subscription papers

Digital Weekend All week

Age of subscribers

Average annual news spend per customer: subs vs. one-off payments...

Page 15: #PaidContent Digital Media India 2018 Mumbai...Reuters Institute: Digital News Report 2016. Countries with Ongoing Payment Pay More ... big brands successfully managing digital transition

Google has a 50% global browser marketshare...

In the first phaseonly ads that fail to meet guidelines set by Coalition for Better Ads will beblocked (Google is a member most publishers are not)

Page 16: #PaidContent Digital Media India 2018 Mumbai...Reuters Institute: Digital News Report 2016. Countries with Ongoing Payment Pay More ... big brands successfully managing digital transition
Page 17: #PaidContent Digital Media India 2018 Mumbai...Reuters Institute: Digital News Report 2016. Countries with Ongoing Payment Pay More ... big brands successfully managing digital transition

Will these ads pass the Google Chrome adblocker?

Page 18: #PaidContent Digital Media India 2018 Mumbai...Reuters Institute: Digital News Report 2016. Countries with Ongoing Payment Pay More ... big brands successfully managing digital transition

In an exclusive video interview with CNN Tech's Laurie Segall, Facebook VP Adam Mosseri described the move as a "rebalancing" of how Facebook's algorithms rank items in the main feed.

They are really saying to corporates including media: Pay if you want access to peoples news feed...

Page 19: #PaidContent Digital Media India 2018 Mumbai...Reuters Institute: Digital News Report 2016. Countries with Ongoing Payment Pay More ... big brands successfully managing digital transition
Page 20: #PaidContent Digital Media India 2018 Mumbai...Reuters Institute: Digital News Report 2016. Countries with Ongoing Payment Pay More ... big brands successfully managing digital transition
Page 21: #PaidContent Digital Media India 2018 Mumbai...Reuters Institute: Digital News Report 2016. Countries with Ongoing Payment Pay More ... big brands successfully managing digital transition
Page 22: #PaidContent Digital Media India 2018 Mumbai...Reuters Institute: Digital News Report 2016. Countries with Ongoing Payment Pay More ... big brands successfully managing digital transition
Page 23: #PaidContent Digital Media India 2018 Mumbai...Reuters Institute: Digital News Report 2016. Countries with Ongoing Payment Pay More ... big brands successfully managing digital transition

It looks like Facebook is going local...(recent test in Olympia, Washington)

Page 24: #PaidContent Digital Media India 2018 Mumbai...Reuters Institute: Digital News Report 2016. Countries with Ongoing Payment Pay More ... big brands successfully managing digital transition

WAN-IFRA standpoint

Page 25: #PaidContent Digital Media India 2018 Mumbai...Reuters Institute: Digital News Report 2016. Countries with Ongoing Payment Pay More ... big brands successfully managing digital transition
Page 26: #PaidContent Digital Media India 2018 Mumbai...Reuters Institute: Digital News Report 2016. Countries with Ongoing Payment Pay More ... big brands successfully managing digital transition

Schibsted’s VG.no & Aftonbladet.se: approx. 10% of daily visitors pay for content

Page 27: #PaidContent Digital Media India 2018 Mumbai...Reuters Institute: Digital News Report 2016. Countries with Ongoing Payment Pay More ... big brands successfully managing digital transition

SSO

Rights Management

Feature set

Dashboard

CommunicationCRM

Payment Gateway

CMS

You need the right TECHSTACK to work with paid digital subs...

Page 28: #PaidContent Digital Media India 2018 Mumbai...Reuters Institute: Digital News Report 2016. Countries with Ongoing Payment Pay More ... big brands successfully managing digital transition

Charging for content takes a new go-to-market strategy

Page 29: #PaidContent Digital Media India 2018 Mumbai...Reuters Institute: Digital News Report 2016. Countries with Ongoing Payment Pay More ... big brands successfully managing digital transition

Same publisher, same CMS, but different business models....

1st screen of leading Danish paid daily’s PREMIUM section and frontpage of leading Danish free weekly newspaper.

Page 30: #PaidContent Digital Media India 2018 Mumbai...Reuters Institute: Digital News Report 2016. Countries with Ongoing Payment Pay More ... big brands successfully managing digital transition

The Building Blocks for Success in Digital Publishing (twipe: 2015)

CULTURE

strategy

organogram

systems &

workflows

design

data

processes

Page 31: #PaidContent Digital Media India 2018 Mumbai...Reuters Institute: Digital News Report 2016. Countries with Ongoing Payment Pay More ... big brands successfully managing digital transition

Big Data & Machine Learning

Page 32: #PaidContent Digital Media India 2018 Mumbai...Reuters Institute: Digital News Report 2016. Countries with Ongoing Payment Pay More ... big brands successfully managing digital transition
Page 33: #PaidContent Digital Media India 2018 Mumbai...Reuters Institute: Digital News Report 2016. Countries with Ongoing Payment Pay More ... big brands successfully managing digital transition

Machine Learning Algorithm Outperforms Front-Page Editor

Schibsted Group’s own CMS The Creation Suite implemented at Swedish publisher SvD.The editor in charge only has to make two decisions. How important is the story, and the lifetime of the

story. The rest is done by predictive analysis...

Page 34: #PaidContent Digital Media India 2018 Mumbai...Reuters Institute: Digital News Report 2016. Countries with Ongoing Payment Pay More ... big brands successfully managing digital transition

Schibsted Group traces individual usage behavior and curates newsletters accordingly

Page 35: #PaidContent Digital Media India 2018 Mumbai...Reuters Institute: Digital News Report 2016. Countries with Ongoing Payment Pay More ... big brands successfully managing digital transition
Page 36: #PaidContent Digital Media India 2018 Mumbai...Reuters Institute: Digital News Report 2016. Countries with Ongoing Payment Pay More ... big brands successfully managing digital transition

What is premiumcontent?

Page 37: #PaidContent Digital Media India 2018 Mumbai...Reuters Institute: Digital News Report 2016. Countries with Ongoing Payment Pay More ... big brands successfully managing digital transition

• mobile thinking• mobile first design• mobile UX/UI top priority• multimedia enriched• linear story line fits mobile• minimalist design• white space• loadtime• page size and server requests• Social integration• Conversion to known users

Trends in preemium online publishing

Page 38: #PaidContent Digital Media India 2018 Mumbai...Reuters Institute: Digital News Report 2016. Countries with Ongoing Payment Pay More ... big brands successfully managing digital transition
Page 39: #PaidContent Digital Media India 2018 Mumbai...Reuters Institute: Digital News Report 2016. Countries with Ongoing Payment Pay More ... big brands successfully managing digital transition
Page 40: #PaidContent Digital Media India 2018 Mumbai...Reuters Institute: Digital News Report 2016. Countries with Ongoing Payment Pay More ... big brands successfully managing digital transition

PREMIUM SECTION

• Exclusive look and feel• Aesthetics• No or high end commercials• Lean back mode• Reduced complexity• White space (or negative space)

CONTENT TYPES

• Long narratives• Reviews• Themes• Multimedia productions• Comments• Editorials• Columns• Etc.

Theme on Vladimir Putin

Page 41: #PaidContent Digital Media India 2018 Mumbai...Reuters Institute: Digital News Report 2016. Countries with Ongoing Payment Pay More ... big brands successfully managing digital transition

Helsingin Sanomat

Shift from metered model to hybrid(5 articles for free + ”Diamond” Content behind paywall)

Pagewiews no longer a central KPI ->No. of sessions and digital activity of subscribers.

Managing EditorKimmo PietinenHelsingin Sanomat

New top KPI: diamond articlesshould convert 350 trials/day

Page 42: #PaidContent Digital Media India 2018 Mumbai...Reuters Institute: Digital News Report 2016. Countries with Ongoing Payment Pay More ... big brands successfully managing digital transition

The demand for innovative, investigative, and high quality journalism is higher than ever. This is goodnews for ambitious journalists eager to make a difference in their newsroom. They are the scarce resourcewhen it comes to building a paid content digital audience...

Page 43: #PaidContent Digital Media India 2018 Mumbai...Reuters Institute: Digital News Report 2016. Countries with Ongoing Payment Pay More ... big brands successfully managing digital transition

@SteffenDamborg

Thank you & let’s meet on LinkedIn or twitter!

Page 44: #PaidContent Digital Media India 2018 Mumbai...Reuters Institute: Digital News Report 2016. Countries with Ongoing Payment Pay More ... big brands successfully managing digital transition

WAN-IFRASouth Asia Commitee

Page 45: #PaidContent Digital Media India 2018 Mumbai...Reuters Institute: Digital News Report 2016. Countries with Ongoing Payment Pay More ... big brands successfully managing digital transition
Page 46: #PaidContent Digital Media India 2018 Mumbai...Reuters Institute: Digital News Report 2016. Countries with Ongoing Payment Pay More ... big brands successfully managing digital transition

• Publishers force users to sign-in/register for websites and apps – as well as investing heavilyin data – to help deliver more personalised content and messaging.• For the traditional media, we’ll see a growing gap between big brands successfully managing digital transition and the rest (that are struggling).• More publishers pivot to subscription (or other forms of reader revenue) as digital displayadvertising declines in importance.• A number of publishers pivot away from video (... and back to text).• In social media, we’ll see a further move to messaging platforms and conversationalinterfaces.• China and India become a key focus for digital growth with innovations around payment,online identity, and artificial intelligence.

Page 47: #PaidContent Digital Media India 2018 Mumbai...Reuters Institute: Digital News Report 2016. Countries with Ongoing Payment Pay More ... big brands successfully managing digital transition

De Persgroep’s meeting roomThis quote illustrates the lack of sense of urgencyneeded when doing business on a burning platform...

Page 48: #PaidContent Digital Media India 2018 Mumbai...Reuters Institute: Digital News Report 2016. Countries with Ongoing Payment Pay More ... big brands successfully managing digital transition

Paid content is the top-priority

“Shifting strategy from reach + ads to engagement + subscriptions is not a simple change in business model, it is forcing publishers to rethink the content they create and the audience that they are targeting.”

Reuters Institute

Page 49: #PaidContent Digital Media India 2018 Mumbai...Reuters Institute: Digital News Report 2016. Countries with Ongoing Payment Pay More ... big brands successfully managing digital transition

Reuters Institute

Page 50: #PaidContent Digital Media India 2018 Mumbai...Reuters Institute: Digital News Report 2016. Countries with Ongoing Payment Pay More ... big brands successfully managing digital transition
Page 51: #PaidContent Digital Media India 2018 Mumbai...Reuters Institute: Digital News Report 2016. Countries with Ongoing Payment Pay More ... big brands successfully managing digital transition

Engagement consists of two uncorrelated dimensions: Active Time and Positive Affect

Positive

AffectActive

Time

&More

Revenues

NEW METHODOLOGY

• There is no correlation between Attention Time and Positive Affect

• Positive Affect is driven by content (fit with interest, learn something new, …), composition and fulfilling the objective within given

time constraint

• Number of pageviews per visit or time on site per session is not valid meassures.

If you present click bate headlines the number of pageviews goes up, but you get negative affect....

Page 52: #PaidContent Digital Media India 2018 Mumbai...Reuters Institute: Digital News Report 2016. Countries with Ongoing Payment Pay More ... big brands successfully managing digital transition

What is the right content for attraction, conversion & rentention?

Top 3 best converting JP articles in 2016:

Unique visitors Conversion Subscriber engagement

Page 53: #PaidContent Digital Media India 2018 Mumbai...Reuters Institute: Digital News Report 2016. Countries with Ongoing Payment Pay More ... big brands successfully managing digital transition
Page 54: #PaidContent Digital Media India 2018 Mumbai...Reuters Institute: Digital News Report 2016. Countries with Ongoing Payment Pay More ... big brands successfully managing digital transition

Constructive & trustworthy news

have a positive effect on audience

loyalty and willingness to pay.

Page 55: #PaidContent Digital Media India 2018 Mumbai...Reuters Institute: Digital News Report 2016. Countries with Ongoing Payment Pay More ... big brands successfully managing digital transition
Page 56: #PaidContent Digital Media India 2018 Mumbai...Reuters Institute: Digital News Report 2016. Countries with Ongoing Payment Pay More ... big brands successfully managing digital transition
Page 57: #PaidContent Digital Media India 2018 Mumbai...Reuters Institute: Digital News Report 2016. Countries with Ongoing Payment Pay More ... big brands successfully managing digital transition

“Our economics depend on having a direct relationship with our users. And that is the most important thing we can do.” Chief Revenue Officer Meredith Kopit Levien

Page 58: #PaidContent Digital Media India 2018 Mumbai...Reuters Institute: Digital News Report 2016. Countries with Ongoing Payment Pay More ... big brands successfully managing digital transition