paging network

Swissphone Telecom AG Fälmisstrasse 21 8833 Samstagern

Swissphone ReferencesVersion 1.0, November 15th 2011

Version 1.0

Table of contents

Nationwide paging network Telepage Suisse 3

e*Message Germany Cityruf paging network 6

Regional paging network

New Digital POCSAG Alerting System for the French Department Eure-et-Loir 10

Heilbronn: digital alert network delivers seamless coverage 11

Multi-master network in Kreis Lippe: Digital alerting system for demanding terrain 13

Digital alerting: Brandenburg is state of the art 15

Regional Command & Control Centre Network in Lower Saxony, Germany 17

Out on a shout - saving lives at sea 19

New digital systems for fire brigades in Lower Austria 21

Swissphone Wireless - OptiNet (Switzerland) 23

Lebig - Customized Paging Network (Austria) 24

GVZ - Redundant alerting network (Switzerland) 25

Schleswig - Holstein chooses digital and encrypted alert system 26

Brochures

Swissphone Products

ITC 2100 28

DE920 Ex 31

DE925 33

DE935 35

HURRICANE DUO 37

RES.Q 39

www.swissphone.com

Paging Network Migration

Swissphone SwitzerlandTelepage Suisse paging network

SWISSPHONE

Paging Network MigrationSwissphone Switzerland - Telepage Suisse paging network

Base Station

History:

In 1985 Switzerland›s national provider Swiss PTT installed

the fi rst POCSAG paging network using approximately 500

base stations. It operated on two frequencies (147.400 and

147.375 MHz). The paging service «Ortsruf B» was very popu-

The network was built up in a stellate confi guration. The cen-

tral network controller in Bern-Ittigen transmitted messages

to 40 regional transmitter group controllers which were con-

nected by the 550 base stations via landlines.

In 1994 Swiss PTT integrated the ERMES paging protocol

defi ned in 1986 by the European Community which would

operate in the same frequency band (169.425 to 169.800

MHz) across Europe. In order to adapt this protocol Swiss

PTT installed a third paging network transmitting on one of

the frequencies specifi ed by the ERMES paging protocol.

Reasons for the migration:

In 1998 the federal Swiss PTT was divided into two separa-

te companies: «Schweizer Post» and Swisscom. Swisscom

became the national telecommunication provider and was

therefore responsible for the «Ortsruf B» service as well as its

paging network. In order to concentrate on the core busines-

ses, Swisscom moved all paging activities to its newly found-

ed subsidiary AllWireless AG in 1999.

In the beginning the shares were held by Swisscom (51%)

and SwissConnexx (49%). Two years later Swisscom exited

the paging market and sold its shares to SwissConexx. In

2003 Swissphone acquired AllWireless as its subsidiary. All-

Wireless became Swissphone Wireless.

The upgrade of the network starts

In 2004 Swissphone decided to upgrade the paging network

two:

1. The lines connecting the network controller to the base

stations had to be leased and were very expensive.

2. The technology was so old, that maintenance was nearly

impossible.

Swissphone already had experience in paging network mig-

ration from their Funkruf2000 project in 2000 and had faced

similar conditions. In order to operate economically it was

necessary to get rid of the expensive leased lines. While the

leased lines were replaced with satellite connections in Ger-

many, Swissphone decided to replace them with TCP/IP con-

nections in Switzerland.

Telepage Suisse Paging Network (before migration)

1 … 40

1 … 550

lar and attracted so many customers, that only one year later

a second network with two additional frequencies (147.325

and 147.300 MHz) was put into operation.


Base Station

Base Station

Telepage Suisse Paging Network (after migration)

Telepage Suisse Paging Network (during migration)

1 … 550

1 … 550

Even though satellite connections were less expensive, TCP/

IP connections establish a two-way communication network.

This form of communication has two advantages:

1. Simple operation: all base stations can be monitored in

real time simultaneously. They can be controlled from a

control centre via a browser interface.

2. Extend transmission safety: every data package is confi r-

med and repeated in case of a confi rmation failure.

To establish TCP-IP connections, Swissphone developed se-

veral new components to upgrade the whole network:

Network controllers to distribute paging messages via

TCP/IP and to realize redundancy via a PSTN network.

Base station controllers: while the transmit-

ter remained, new base station controllers had

to be installed. PSTN lines maintain redundan-

cy in case of temporary TCP/IP failure.

Network operation centre: to monitor each base station

and the whole network via the web interface in real time

A synchronization network to build up a si-

multaneous broadcasting network.

The best way to ensure transmission safety was to install a

simultaneous broadcasting network. All messages must be

sent out at the same time. The network controller sends all

messages to the base stations with a time stamp and every

base station must transmit the message at the time specifi ed

by the time stamp.

To ensure that all base stations will send simultaneously, their

internal clocks have to be synchronized. In order to realize

this, Swissphone implemented a synchronisation network

consisting of 22 new syncmaster sites with GPS receivers.

They receive the precise time from satellites and forward it to

the other base stations. This solution guarantees a time syn-

chronization of ±20μs all over Switzerland. Additional fall back

solutions have also been implemented. If a GPS receiver fails,

this base station will receive the time information from the

control centre at Swissphone headquarters in Samstagern.

Theoretically all base stations could receive the time informati-

on from there if the GPS service is unavailable at all.

Switching the distribution network from line to TCP/IP

In order to prevent any loss of paging data, the network had

to operate continuously. Two switches were implemented into

the system:

1. A software switch in the paging terminal to switch from

the leased lines network controller to the TCP/IP network

controller.

2. An electrical switch in every base station, to switch the

transmitter from the old (receiving data via least lines)

to the new base station controller (receiving data via

TCP/IP).

In 2006 Swissphone had again successfully completed the

migration. On February 28th 2006 the distribution network

change from leased lines to TCP/IP was performed within

seconds by a single mouse click. During the whole process

the paging network operated continuously without any loss

of paging data.

1 … 40

www.swissphone.com


e*Message GermanyCityruf paging network

SWISSPHONE

Paging Network Migratione*Message Germany - Cityruf paging network

History:

The paging service, Cityruf, was inaugurated by Germany›s

national provider Deutsche Bundespost in 1989. It was set

up as a nationwide commercial POCSAG paging network for

private and offi cial customers.

The network was built in a stellate confi guration. The central

network controller in Frankfurt am Main transmitted messages

to 8 main cluster controllers via landlines. Regional cluster con-

trollers helped to connect them with the 777 base stations.

Some cornerstones:

777 base stations

83 paging areas

3 frequencies (465.970, 466.075, 466.230 MHz)

Reasons for the migration:

In 1994 the federal Deutsche Bundespost was privatized and

divided into several corporations. The telecommunication di-

vision was renamed as Deutsche Telekom®. While the Deut-

sche Telekom® took over the operation of the paging service

Cityruf, the lines which connected the whole network were

operated by a different corporation from which they had to

be leased.

In 1996 the Deutsche Telekom® decided to modernize the

paging network to get rid of the antiquated technology and

the expensive leased lines. The base stations should be con-

nected directly to the central network controller via satellite.

Main and regional cluster controllers became superfl uous

which minimized the amount of error sources. Another step

in the modernization process was the implementation of the

ERMES paging protocol in addition to the POCSAG protocol.

In order to facilitate this migration Deutsche Telekom® initia-

ted the Funkruf2000 project. The following companies were

involved in this project:

Rhode&Schwarz (radio call sender)

ATM-Computer (network controller)

Cityruf Paging Network (before migration)

Cityruf Paging Network (after migration)

1 … 8 1 … n 1 … 777

1 … 777


The migration came to a halt

The fundamental idea for the project was sound. The modernization of the paging network would solve many problems and estab-

lish a cost effi cient network; however, planners could not foresee the start of the GSM boom in 1996.

Number of customers in thousands

1990 1991 1992 1993 1994 1995 1996 1997 1998 1999

GSM 274 533 841 1275 1611 2130 2688 3752 5840 9232

Paging 270 342 414 465 549 836 1002 965 701 519

10’000 GSM

9’000

8’000

7’000

6’000

5’000

4’000

3’000

2’000

1’000 Paging

1990 1991 1992 1993 1994 1995 1996 1997 1998 1999

While the number of GSM customers quadrupled between

1996 and 1999, the number of paging customer was halved

in that same period of time. This development led Deutsche

Telekom® to halt the project Funkruf2000 and move paging

activities to its subsidiary Q-Bic.

The rapidly growing GSM market required full attention and

Deutsche Telekom® decided to redirect all available resources

to the GSM sector. With all efforts concentrated on the GSM

sector, the paging business lost attention and was neglected.

The role of Swissphone

Although the paging business was not a priority for the Deut-

sche Telekom® subsidiary Q-Bic, they could not simply dis-

continue the service. Too many customers depended on the

service and Deutsche Telekom® could not risk upsetting them.

Many of these customers were large companies that also had

GSM and PSTN services.

The best solution for Deutsche Telekom® was to concentra-

te on GSM, while attempting to keep their Cityruf customers

happy. It was important to sell its subsidiary Q-Bic to a com-

petent corporation capable of operating the Cityruf network

and maintaining good quality. This was diffi cult because of

the lack of resources. More than 270 change requests and

bug reports created by Deutsche Telekom® had to be resol-

ved in order to restart operations. Resolving the problem was

complicated because two years had passed since the project

had been abandoned and many key personnel had resigned.

Two businessmen›s and the founder of Swissphone Helmut

Köchler have founded e*Message a Berlin based paging ope-

rating company to acquire the Cityruf service from Deutsche

Telecom® in 1999 including the abandoned project Funk-

ruf2000. Swissphone became the project leader and system

integrator. The two companies Rohde&Schwarz and ATM-

Computer, who had supplied the hardware at the beginning

of the project, also agreed to re-join.

SWISSPHONE

EN

11/2

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UM

Swissphone Telecom AG

Fälmisstrasse 21

CH-8833 Samstagern

Tel: +41 44 786 77 70

Fax: +41 44 786 77 71

www.swissphone.com

Swissphone

Telecommunications GmbH

Industriestr. 51

D-79194 Gundelfi ngen

Tel: +49 761 59 05 0

Fax: +49 761 59 05 100

www.swissphone.de

Swissphone Austria GmbH

Dresdnerstr. 68/1/1

A-1200 Wien

Tel: +43 1 493 13 41

Fax: +43 1 493 13 41 17

www.swissphone.at

Swissphone Wireless AG

Seftigenstr. 57

CH-3007 Bern

Tel: +41 31 370 38 11

Fax: +41 31 370 38 12

www.swissphone.ch

The network modernization continues

The modernization of the network from landline to satel-

lite would be particularly challenging due to the large area

covered by the network. The fi rst step was to setup a test

system at Swissphone›s headquarters in Samstagern to co-

ordinate change requests and bug reports. Considerable lo-

gistical efforts were made to transport 777 base stations to

Samstagern in order to install hardware and software modifi -

cations. After their update the base stations were reinstalled

at their original locations.

The next step was switching from old to new technology. As

previously mentioned, many relied on the service so the net-

work operation had to be secure, especially during the swit-

ching process.

In order to guarantee comprehensive network operation, an

antenna relay has been installed at each base station site.

The function of this relay was to switch the antenna at a spe-

cifi ed point of time from the old to the new base station. In

addition to the antenna switch a software switch has been im-

plemented inside of the Paging Processing System to switch

the traffi c fl ows from the old to the new system. With both

antenna and software switch Swissphone would be able to

effectively switch the distribution network from line to satellite

without interrupting the paging service.

An operation and maintenance system was implemented in

Samstagern to send commands via satellite to control the

antenna switches. At a specifi ed point of time the paging pro-

cessing system received the command to start transmitting

messages to the new satellite network controller. After the last

message was transmitted from the old system, each base

station site received the command from the operation and

maintenance system via satellite to switch the transmitting

antennas to the new radio transmitter.

Switching the distribution network from line to satellite

After the paging network rollout had been completed, the net-

work migration took place during the summer of 2000. In a

fi rst step only a small region around Nurnberg was switched

to test the new distribution network operation. After the fi rst

tests and small bug fi xings had been completed, region after

region was switched to satellite until the migration was com-

plete and the whole network operated with the new distributi-

on network with redundant satellite uplinks and control centre.

Swissphone had successfully

completed the migration from

landline to satellite over an

area larger than 250,000

square kilometres: a notewor-

thy milestone in the history of

both networking and Swiss-

phone.

Cityruf Paging Network (during migration)

1 … 8 1 … n

Data

Control

1 … 777

1 … 777

Alarm signals are capable of offering the best levels of availability by virtue of synchronous transmission throughout the entire reception area of the depart-ment. In the event of an emergency, all department specialists (doctors, divers, etc.) can be contactedimmediately. “Eure-et-Loir decided on this sys-tem in particular because it is highly flexible andcan be expanded trouble-free”, explains ColonelDidier Paris, director of SDIS. “This kind of network can be extended to up to eight rings that con-tain up to 128 slave base stations.

This makes it possible for a full-coverage alarm tobe sent out over a very large area in a short amount of time.” Network expansion is also pos-sible with the new ITC2000 basic stations modeled after the Swissphone ITC600 stations.

Swissphone guarantees simple and reliable network control with Clairon 2, the software package for digital alarming in France. This software has from the very beginning been developed according to the specific needs of firemen. It features a refined ergo-nomic design and an intuitive, web-based user inter-face comparable to that of an Internet browser. Clarion 2 can be individually tuned as needed to the var-ious types of deployment calls. As a result, Clarion 2 enables the full operation of emergency call cen-tres, the triggering of alarms for an entire zone, and – thanks to its function as a client server – the simple networking of multiple fire stations.

New Digital POCSAG Alerting System for the French Department Eure-et-Loir

SD

IS 2

8 –

Ale

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After commissioning the POCSAG radio networks in the departments of Seine-et-Marne and Seine-Maritime, Swissphone outfitted the SDIS (Department of Fire and Rescue) in Eure-et-Loir with a new alerting system. The network supplements the department’s system, which is activated by the CODIS and the alarm response personnel. The network, which consists of a master station located in Chartres and eleven additional basic stations (so-called “slave base stations”) spread over three rings, guarantees the transmission of synchronous digital POCSAG alarm signals at 173 MHz.

Author: Arnaud Marquer · Deputy Sales Director, Swissphone France

Author: Christoph Schäfer · Head of Product Sales, Swissphone Telecommunications GmbH, Gundelfingen

Heilbronn: digital alert network delivers seamless coverage

The city and district of Heilbronn had the digital alert network up and running by the end of May. This covers the metropolitan built-up area of the city of Heilbronn – an area of one hundred square kilo-metres – and the large surrounding district, with a terrain of 1,100 square kilometres that is highly demanding for radio technology. With a resident population in excess of 450,000 over 75,000 alerts are processed for the fire brigade and rescue services every year. In future, this will be happening via the new Heilbronn integrated command and con-trol centre (ILS), which is planned to be brought on line by the end of 2011.

Future-proof alert technology

Following detailed research into the future of communications technology for emergency services, especially the future of alert technology, and under the guidance of Fire Chief Uwe Vogel, area command announced that it will be introducing a digital alert system. The reasons behind this decision are multi-layered: seamless coverage of the supply zone was achieved with optimal multi-supply for the entire area.

This constitutes major progress compared to the partially intermittent supply delivered by the previous analogue radio technology. Apart from seamless coverage, another important reason is the separation of alerts from the voice radio channel.In the past, the combination of the two led to un-acceptable delays to alerts in major incidents. Digital alert technology is also future-proof, as, even after the introduction of the new digital voice radio technology (TETRA is currently in development in the Federal Republic of Germany) and the attendant shutdown of the 4-meter band relay radio infra-structure, a stand-alone alert structure still re-mains in place.

Data protection assured

Another point in favour of digital alert technology relates to the requirements of data protection managers. In legal terms, the city and district of Heilbronn is the network operator. It has to

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ensure that any data sent via this network cannot be accessed by a third party. For example, it is obvious that alert messages from the rescue ser-vices in which address details and the clinical picture are communicated to the rescue vehicle should not get into the hands of unauthorised third parties. Swissphone’s digital alert technology guarantees that this will not happen. All texts are encoded with a 128-bit code, and can only be de-coded by the corresponding end devices, such as the BOSS 925V end device, or by the FDM.X vehicle communications system (with navigation). By using encryption, the city and district of Heilbronn is taking a leading role in Baden-Württemberg: It is the first district in Baden-Württemberg to encrypt all messages.

34 digital alert converters

The alert network for the city and district of Heilbronn includes fully redundant master DAU operation (digital alarm converter) with two digital alarm trans-mitters, which are controlled via radio relay system

and DSL. In addition to the digital alarm transmitter at the command and control centre for the voluntary fire brigade in Neckarsulm, the operation control ve-hicle of the Heilbronn professional fire brigade was also fitted with an alarm transmitter as a backup a number of years ago. A total of 34 DAUs were erected across the area, five of them in vandal-proof enclosures outdoors. Heilbronn uses 5,200 BOSS 925V pagers, which were fully programmed after ex-tensive preparative work at the Swissphone plant in Samstagern. With 32 radio identification codes, the pager model chosen offers a wide range of programming options, and has plenty of reserves for future tasks and changing alert structures.

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PRODUCTS

The administrative area of Lippe has taken the decision to transfer fire brigade and rescue service alerts completely over to POCSAG technology on the 2-meter band. An important factor in the decision to use Swissphone tech-nology was the speed and security of alert transmission. This is even guaranteed where the terrain is demanding – as in Kreis Lippe. The Lippe mountain region has marked variations, ranging from peaks and ridges to flat hollows and hills.

Alerts issued in seconds…

Alerts are sent via wired communication, and transferred to radio relay feeders via four multimaster stations (digital alert transponders), and transmitted from there in chronologicalsynchrony. The multi-master network delivers sufficient field strength to ensure rapid and secure alerting in the area to be covered. The

multi-master site locations are in Lemgo, on the Hohe Asch, in Köterberg and Tönsberg-Oelingenhausen. The radio network consists of forty base stations (4 master and 36 slave stations), which are distributed across these four areas so that they deliver balanced field strength overall. The choice of location for thebase stations is determined from a computerradio field simulation, which is then verified in the area in question.

…and even in geographical basins

“The measured wireless coverage delivered bythe digital alert network means that we are nowfinally well covered for the areas of Kalletal and Extertal, which were a problem until now“, re-ports Friedhelm Plöger of the Regiebetrieb Bevölkerungsschutz (Government Civil Defence Force) for Kreis Lippe. His colleague Meinolf Haase also adds: “The consistent encryption of alerts also enables us to meet data protection regulations”.

Author: Alexander Rauch · Key Account Manager, Swissphone Telecommunications GmbH, Gundelfingen

Multi-master network in Kreis Lippe: Digital alerting system for demanding terrain

GERMANY

Dortmund

Düsseldorf

Cologne

Wiesbaden Mayence

Frankfurt

Jena

Zwickau

Leipzig

Dresden

Cottbus

Command and Control System Slave

Slave

Alarm Receiver

LANDigital Alarm

Device

Command and control centre Alarm Device Distribution Netword

cable-based

Radio Relay System

Radio Relay System

Master

Master

MasterMaster

Mobile Dispatch Centre

Best Supplied Region

06 | 07


Doubly secure

The Swissphone system is doubly secure: during normal procedure, the alert from the command and control system goes to two digital alert transmitters. In turn, these send the message on to two wired master alert transponders and three further multi-master stations, which are reachedvia radio relay feeders. If either of the two digital alert transmitters fails, the other one automa-tically takes over and sends the alert on to the four master stations. If both digital transmitters fail,the appropriate operators can send the alert via an emergency input position to the four master alert transponders. From there, the alarm message will reach the 36 slave stations and therefore the alert reception devices.

Crisis mode for extreme emergencies

If either of the wired master alert transponders fails, the alert transmitter will automatically connect up with the other master. And if both wired alert transponders or either of the transponders locked on to radio relay fail, the system independently switches to another operating mode, known as crisis mode. The surrounding master and slave stations register that a master station has failed and take the message from another master or slave station. Crisis mode gets around the problem by using a remaining master station, ensuring net-workwide transmission in spite of the loss of all the

other master feeders – albeit at a slightly reduced transmission speed. A patrol car has also been additionally fitted with a digital alert transmitter. If the control centre wereto fail, the alert could be issued via the patrol car.

References of digital system projects

Administrative area of Bautzen, Saxony City of Bonn, North Rhine-Westphalia City of Dessau, Saxony-Anhalt City of Göttingen, Lower Saxony City of Halle, Saalekreis, administrative

area of Merseburg-Querfurt, Saxony-Anhalt Harzkreis, Saxony-Anhalt Region of Lausitz, Saxony Administrative area of Lippe,

North Rhine-Westphalia Administrative area of Mansfeld-Südharz,

Sachsen-Anhalt Administrative area of Olpe,

North Rhine-Westphalia Administrative area of Pinneberg for the region

of Steinburg/Dithmarschen/Pinneberg Administrative area of Schaumburg, Lower Saxony Administrative area of Siegen-Wittgenstein,

North Rhine-Westphalia Administrative area of Vogtland, Saxony City of Wilhelmshafen, Lower Saxony

Author: Alexander Rauch · Product management and sales, Swissphone Telecommunications

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Digital alerting: Brandenburg is state of the art

What the operators wanted was clear: The new system had to provide continued high availabili-ty along with increased performance. A crucial issue was the long-term availability of new compo-nents and their easy integration into neighbou-ring networks. This was against the background of the continuous regionalisation of control centres and the accompanying move towards future large-scale systems. What could not be tolerated was any disturbance to the existing alert network during the changeover period.

The initial situation in Potsdam-Mittelmark was as follows: Based on a fully redundant DA network, the communication area was made up of two DAT III digital alert transmitters (server and redundancy server), two master base stations (DAC ITC 600) functioning as digital alert converters as well as a radio network with 19 slave base stations (type ITC 501). The alerting structure was based on a wave network with master base station and two trans-mission rings (see Fig. on the right). The first ring was made up of eight, the second of eleven further slave base stations that were distributed geogra-phically from Potsdam to Teltow and Wiesenburg all the way to Brück, Beelitz and Niemegk.

Sustainable implementation with ITC 2000

All demands were met by the ITC 2000 (Intelligent Transceiver Controller), the new generation of base stations representing the finest in base station tech-nology. The ultra-modern station is also a good in-vestment as it guarantees long-term use in addi-tion to the highest network availability. At the same time, system performance is boosted, among other things, by the new multiple status query feature. This considerably facilitates and accel-erates inspection of individual base stations,

which in turn prevents unnecessary network over-loads. Because of the ITC 2000’s complete proto-col and time compatibility, it can be integrated seam-lessly into any existing ITC 600/501 system.

In the early 1990s, the German state of Brandenburg as well as its neighbour Berlin introduced the Swissphone digital alarming (DA) system using a POCSAG standard two-metre band. Now, some fifteen years later, scores of operating companies have updated their system. In the course of modernising the network, both aging infrastructures and command centre technology were replaced with the latest DiCal components from Swissphone. As well as boosting the system’s performance, highest avail-ability for the future has been ensured. The Potsdam-Mittelmark district is a case in point.

Transmission 1Master, command and control centre, City of Brandenburg

Transmission 21st ring, 8 slave base stations

Transmission 32nd ring, 11 slave base stations

Master

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The Swissphone Magazine for Public Safety

Step-wise implementation

The changeover took place in two stages. First, the outer ring was modernised. Several project teams worked together with the control centre and replaced the old slave base stations with modern ITC 2000s and then tested them for their performance. The second stage was carried out in several steps so as to ensure the system’s unrestricted availability throughout the entire modernisation process. The first step was to replace the first master base station at the control centre. The new master base station was then integrated effortlessly into the existing net-work structure. After that, the first ring was tackled, which is the link between the master base station and the second ring. At the same time, all project teams set off to replace the existing slave base stations. And finally, the second master base station in the control centre had to be modernised.

The whole project – including preparation and planning phases – was carried out in just two weeks by Swissphone’s system partner DT Digitaltechnik GmbH in Dahlewitz. Lothar Boreck of the Potsdam Mittel-mark region is impressed by the results. “By changing over to ITC 2000 technology, we have made a concrete move towards a larger network in future, as this system technology is optimised for a region-wide network spanning several districts. The new multiple status query function as well as a number of comprehensive improvements have made our alerting technology much more efficient,” he says when asked about the decision to use Swiss-phone, and adds, “We‘re now state of the art again.”

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Author: Angelika Maier · Marketing, Swissphone Systems

Regional Command & Control Centre Network in Lower Saxony, Germany:

Greater Safety and

Economy

As the three District Administrators of the three Rural Districts put it on the occasion of the inauguration ceremony, the Command & Control Centre (C&CC) Network consummates a cooperation that is unique in this form nationwide in Germany and that will be a role model. Looking back, the Rural Districts of Rotenburg (Wümme), Soltau-Fallingbostel and Harburg tasked Swissphone with the job of technical im-plementation of what is called a C&CC Network in mid-2006. It was planned to network the three dis-trict C&CC that had worked independently to date and whose task it was to accept emergency calls and alert alarm response resources and alarm re-sponse personnel.

This C&CC Network concept was to take into account the demand on the part of Lower Saxony’s Ministry of the Interior to cut the number of C&CC for reasons of economy. In addition, the network complied with the targets of enhancing safety of the public in the Rural Districts and retaining the locations of the C&CC.

This operating model interlinked the individual C&CC both with respect to communication technology and with respect to the operations control computer after the technology had been standardised accor-dingly. The computers at the C&CC swap all infor-mation via data lines virtually in real time. This system was implemented technically by “intelligent routing” of the emergency calls in the event of over-flow, i.e. the system detects unused emergency call lines of the other and defines priorities.

Advantages are afforded by new resultant syn-ergism effects and the use of shared resources:

for instance, important, direct communication be-tween Disaster Control Headquarters and the C&CC is assured in the event of a disaster or major incident. In addition, schedulers can communicate with each other at any time by videoconference.

The Command & Control Centre Network of the three Rural Districts of Soltau-Fallingbostel, Rotenburg and Harburg in Germany was officially placed into operation in April. The network allows emergency deployment assignments to be accepted and coordinated efficiently via a joint system – while retaining the distributed workstations.

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EWE-TEL

Work positions

Switch

Winsen/Harburg

SB/SE

VoIP-compatible Network 10/100 Mbit/s

Soltau

SB/SE

Work positions

Telephone system

SB/SE

Rotenburg

FirewallWork positions

Firewall

Switch

Switch

Telephone system

Telephone system

Firewall


Since the existing C&CC locations have been re-tained, it is possible to utilise the precise local knowledge of the relevant personnel, which may bring with it a vital time saving in relation to handling of response assignments in an emergency. The sched-ulers are assisted in this by a GIS (Geographical Information System) in which important details are saved for precise localisation of the scenes of operations.

Enhanced efficiency and flexibility

Central database management at the cluster locationand distributed access options allow any network partner to accept and process calls. Each location ensures the same high quality and speed. Whereas callers were put on hold owing to lines being busy previously, emergency calls are now signalled at the two other C&CC after a brief switchover time and can be accepted there. The emergency assign-ment is accepted on a proxy basis, and it is, in turn, returned to the regionally responsible C&CC for processing. This procedure is very much in touch with the community’s needs and prevents waiting times that are so unwelcome, particularly in an emer-gency.

Human resources of the three C&CC can now be uti-lised to better effect. If there is a high workload on one side, for example in one of the three C&CC areas in the event of an emergency or major disaster, it is possible for agreements to be reached on delega-tion of tasks so that, for instance, the C&CC re-sponsible for the area in question deals only with the disaster situation itself and the two other partner C&CC take over routine call-outs.

The C&CC are frequently manned only by a single person in what is called “off-peak times”, such as during the night-time. Nevertheless, the C&CC Net-work still meets legal requirements for a human-resources fall-back level.

The following scenarios indicate the possibilities afforded by the network:

If someone in need of help from Rotenburg Dis-trict calls the emergency call number, his or her call is signalled in Zeven and, at the same time, displayed at the two other C&CC. If the call is not taken with-in the defined time of 10 seconds (e.g. owing to a temporary overload as the result of a major incident), the call is signalled in the neighbouring C&CC.

Since all C&CC operate with one database, a sched-uler of the neighbouring C&CC can accept the call, analyse the incident and trigger an alert. The trans-action can then be returned to Zeven for it to take charge of the response.

Telephone lines are torn down during building work in Soltau, and the data link remains sound. In this case, emergency calls can be rerouted via one of the two neighbouring C&CC, but signalling and re-sponse processing are still performed via the data network in Soltau.

Major incident in the District of Harburg. A deci-sion is taken to deal with only transactions relating to this incident in Winsen itself. Telephone calls are accepted and responses are controlled for all other incidents by one of the two other C&CC. Each sched-uler is able to step in for the partner C&CC without having to rethink owing to the standardised work-flow in all three Districts.

PRODUCTS

North-north-west and wind force nine: A deep low is drawn over a wide stretch of England’s coastal areas. That often portends a long and hard day for the rescue teams of the Royal National Lifeboat In-stitution (RNLI). Whether distress-at-sea calls from fishing trawlers, sailboats or high-tech yachts gone astray – the RNLI was alerted approximately

8,377 times last year and tallied in total rescue actions involving over 8,000 persons.

Available both day and night, more than 200,000 members and 4,800 crew members (predominantly volunteers) as well as 330 boats stand ready to sail out to rescue areas from the 230 stations encir-cling the coasts of England and Ireland (see map).

Out on a shout – saving lives at sea

As a registered charity the Royal National Lifeboat Institution (RNLI) provides, on call, a 24-hour life-boat search and rescue service around the coast of the UK and Republic of Ireland. In the course of constant improvement of its Call out and Communication System RNLI has chosen Swissphone as equip-ment supplier.

Author: Deborah Bucher · Corporate Communications, Swissphone Telecom

12 | 13


When someone in the UK or the Republic of Ireland dials 999 or 112, the operator directs the call to the appropriate emergency service. For emergencies at sea, the call goes to the Maritime and Coast-guard Agency in the UK or the Irish Coast Guard in the Republic of Ireland. They contact the lifeboat operations manager of the corresponding lifeboat station to request the launch of the boat. If per-mission is given to launch, the lifeboat crew is alerted by pager.

Thousands of volunteer crew members, shore helpers and fundraisers give their time, skill and commitment to help saving lives at sea - strongly supported by specialists. Continuous training takes place at lifeboat stations, in mobile training units that visit the coast and at the Lifeboat College − opened by Her Majesty the Queen in July 2004 − at the RNLI‘s headquarters in Poole.

Meet the fleet

Currently, RNLI comprises in total 330 boats and ships in ten various classes as well as four hover-craft, whereby the fleet units include vessels ranging from five to 17 meters. In addition, 112 reserve boats and one reserve hovercrafts are also available.

Depending on class and location, lifeboats are launched in a variety of ways. Basically, there are

three main ways of launching an all-weather lifeboat: from a mooring, down a slipway or from a carriage, which is hauled across the beach by a tractor. In-shore lifeboats are launched from a trolley, a shore-mounted crane or a floating boathouse.

With a working life of approximately 25 years, all-weather boats can operate in any weather. They are self-righting after a capsize and fitted with modern navigation, location and communication equipment. Inshore lifeboats usually operate closer to the shore. They are able to work in shallower water, close to cliffs, sometimes amongst rocks or even in caves.

Continuous work on developing new classes of life-boats and making improvements to existing ones enables the RNLI to continue to meet the changing needs of the lifeboat service.

Replacement and Maintenance of RNLI’s pagers

Within the next three years RNLI’s digital pagers for alerting will gradually be replaced. This will be fully managed by Arqiva, Swissphone’s local partner which is also in charge of both supplying and con-figuring the pagers. Additionally, Arqiva will carry out performance testing and offer training to RNLI staff and volunteers before the devices are installed at lifeboat stations across the UK and Republic of Ireland.

SOLUTIONSSOLUTIONS

Author: Richard Krapfenbauer · Managing Director, Swissphone Austria GmbH, Vienna

New digital systemsfor fire brigades in Lower Austria

Fire brigades in Lower Austria are now issuing digital alerts. The alerting network was set up and operated by 144-Notruf-Niederösterreich for the Red Cross of Austria between 2005 and 2009. Radio engineers from the Lower Austria Fire Depart-ment, Lower Austria and the 144-Notruf-NÖ rescue command and control centre have jointly adapted the digital network with Swissphone to ensure that the requirements of fire brigades can now also be met in the best way. The new owner of the alerting network is the “Fire Brigade and Civil Defense” department of the Federal State Government of Lower Austria. The alerting technology, which was developed specially for fire brigades, has been installed in the state warning centre in Tulln.

A high level of security

“The satellite network offers a high level of reliability”, says Richard Krapfenbauer, Managing director of the Swissphone Austria GmbH. This is because the paging network also provides a rapid and secure alerting system when open communication networks are overloaded or if there is ever a power outage. “Disasters and accidents over the last few years have shown that an alerting system for operational and assistance teams that operates on a secure channel – and independently of the open and commercial infrastructure – is essential”, emphasises Dr.Stephan Pernkopf, district fire service administrator.

The alerting system network in Lower Austria has been adapted so that fire brigades in Lower Austria can now also issue alarms via this satellite network. Benefits are high levels of reliability and rapid issue of alarms.

18 | 19


Shorter alerting times

The Swissphone high performance digital networkis secure, but it is also faster than analogue alerting systems. The paging network delivers simultaneous alert transmission state-wide to a large number of receivers, making it extremely rapid. “The new network means that more operational teams are contactable in a shortertime. Plus, our fire brigades can set up their own alerting groups for special teams and services in their system, which makes sending alerts easier and more efficient”, points out state fire brigade commander Josef Buchta.

All under one roof

In addition to fire brigades and 144-Notruf-NÖ, alerts in Lower Austria are sent to operational teams of the Red Cross, the AB, the Knights of St John stationed in Lower Austria, the eastern regional paramedic helicopter of the Austrian Automobile, Motorbike and Touring Club air rescue service, the Lower Austria Dog Rescue Service and the Lower Austria Life Guard Service, F irst Responders and major disaster managers.

Swissphone Wireless – OptiNet (Switzerland)

Customer Swissphone Wireless AG

OptiNet: Modernisation and expansion of a redundant radio paging network of the former

Swisscom subsidiary All Wireless and delivery and operation of a VPN with about 550

connections (www.swissphone.ch))

Objective Cost optimisation and modernisation of old technology

Implementation 2004-2006

Planning, installation, documented acceptance and operation

Integration of the existing communication interfaces (telephony, language,

modem, network)

Development of a radiopaging distribution controller based on TCP/IP/VPN

technology incl. integrated monitoring function

Development and production of the base station controller

Establishment of the synchronisation radio network for expansion of UTC

24 hour hotline support

Modernisation of the access systems for private customers and emergency

organisations

Integration of satellite communication based on customer's own infrastructure

> enhancement of availability through implementation of the "Duo" concept

Project title

Demands Phase 1

Swissphone Telecom AG Fälmisstrasse 21 8833 Samstagern www.swissphone.com

Demands Phase 2

Lebig – Customized Paging Network (Austria)

Customer Lebig, Leitstellen-Entwicklungs-, Betriebs- und Integrationsgesellschaft G.m.b.H., Tulln

(AT)

Pagernetz.at: Development and installation of a customized paging network including 79

base stations for the area of the Bundesland Niederösterreich and its connection to the

customers ELS (operations control system) as well as to the Satellite based Paging

operation centre (www.pagernetz.at)


Concept development

Provision of the entire infrastructure

Connection of the Novotec operations control system

Connection to the paging center and the satellite link in Switzerland

Connection between the LEBIG

operations centre and 79 base

stations in the Bundesland

Niederösterreich via satellite

Remark 2008: Organisation Lebig G.m.b.H changed name to 144 Notruf Niederösterreich

Project title

Demands


GVZ – Redundant alerting network (Switzerland)

Customer Gebäudeversicherung Kanton Zürich (GVZ, CH)

Establishment and operation of a canton based, redundant alerting network for the

emergency organisations (www.gvz.ch)


Concept development

Radio network planning

Provision of the entire infrastructure

Connection of the Intergraph operations control system of the protection and

rescue services in Zurich

Connection of the Wesser operation control system at Zurich airport

Delivery and operation of a satellite earth link to the Zurich airport

Connection between the GVZ operations centre and about 70 base stations in the

canton of Zurich via satellite

Dual band concept by connection of the GVZ network and Euromessage network

> enhancement of redundancy

Maintenance of the alarm centre and the network

Maintenance Average maintenance contract duration: 5 years

Project title

Demands


NetworkManagement Center 1

NetworkManagement Center 2

Network1(BS)

Network2 (BS)

f1, VHF

f2, UHF

Satellitelink1

TerminalComand & Control Center

Satellitelink2

SOLUTIONS

The state of Schleswig-Holstein (Germany) opted for a POCSAG alert system in the 2 m BOS frequency band due to its assured level of availability. Swissphone’s system partner, Sinus Nachrichten-technik GmbH in Hamburg, installed the respective digital base stations at various locations within the districts of Pinneberg, Steinburg, Dithmarschen and on the Island of Helgoland.

Over the course of the preceding EU bidding procedure, the specified network technology was scrutinised and compared with other infrastructures by the state contract awarding authority as well as the Higher Regional Court of Schleswig.

Swissphone’s DiCal multi-master technology was chosen as the system universally approved according to the technical guidelines for authorities and organisations with security and safety tasks, not least due to its high level of reliability and long- term cost-benefit ratio.

Data protection is ensured

One further important selection criteria was data protection compliance. Emergency alert texts often contain information on individuals that is both sensitive and personal. In order to guarantee data protection, Swissphone’s encryption technology is used across the entire network.

Schleswig-Holstein chooses digital and encrypted alert system

In 2007, the region encompassing Pinneberg, Steinburg and Dithmarschen in Germany decided to set up a region-wide digital alerting infrastructure. Swissphone’s DiCal multi-master technology and suitable end devices with encryption software are deployed in this infrastructure.

Author: Alexander Rauch · Key Account Manager, Swissphone Telecommunications GmbH, Gundelfingen, Germany

12 | 1312 | 13


This encryption technology satisfies the high expectations of the providers in the Lower Elbe region and also meets the guidelines of the German Federal Commissioner for Data Protection and the Independent State Centre for Data Protection (ULD) in Schleswig-Holstein.

Some of the emergency personnel have been equipped with pagers on a trial basis (RES.Q). These pagers feature localisation and acknow-ledgment functions. These functions allow the control centre to see, when issuing alerts, how many of the emergency personnel are located in the relevant area (for data protection reasons only the coordinates and not the names of the emergency personnel are transmitted) and enable the emergency personnel, in turn, to tell the control centre whether or not they can respond to the incident (“I can come”/“I can’t come”). This allows the control centre to respond promptly and issue follow-up alerts if additional emergency personnel need to be mobilised (for more informa-tion on RES.Q, see pages 4 to 7).

Autonomy guarantees reliability

The new alert system was optimally integrated into the Elmshorn Integrated Regional Control Centre’s existing “secur.CAD” computer-aided dispatch system from Swissphone. This was also and particu-larly due to the upcoming introduction of the digital voice and radio transmission system (TETRA). Here, the autonomy of the digital voice and radio transmission system is crucial for ensuring reliable alerting and fast area distribution. These benefits are also regarded as important in neighbouring countries. In France, Belgium and Austria, for instance, alerting takes place wholly or partly via the digital POCSAG alert network despite the availability of digital radio.

Husum

Flensburg

Schleswig

Rendsburg

Elbe

Dithmarschen

Steinburg

Pinneberg

Kiel

PlönEutin

Bad Segeberg

Lübeck

Ratze-burg

Bad Oldesloe

Heide

< Helgoland

Itzehoe

Neumünster

Pinneberg

Swissphone ITC2100

The ITC2100 base station is a fundamental component in wireless alert systems. This ITC2100 is a modern radio base station for deployment in synchronized POCSAG paging alert networks. The ITC2100 is backwards compatible to its predecessors ITC2000 and ITC600, and can be added to these alert networks as well, for example as a network extension.

The ITC2100 facilitates both large-area synchronized alerts across the entire network infrastructure and local.

www.swissphone.com

The ITC2100 can be programmed and

location or remotely. Installed in a compact wall-mount case, the ITC2100 forms the foundation for secure and reliable alerting.

Transmitter (Tx)

Tx output power 1-25 W, configurable in 1W-steps

Intermodulation attenuation > 40dB

Adjacent channel power < -70dB (at 20kHz channel spacing)

Spurious emissions < 250nW (30MHz to 1GHz)

Receiver (Rx)

Sensitivity <2μV (EMK) to decode 90% of digital alerts<-118dBm at 12dB SINAD (0.282μV)

Co-channel rejection > - 8dB

Adjacent channel selectivity > 70dB (at 20kHz channel spacing)

Spurious response rejection > 70dB

Blocking > 90dBμV (±1MHz to ±10MHz)

Spurious radiations < 2nW (30MHz to 1GHz)

Intermodulation response rejection > 70dB

Controller (BSC)

CPU 500MHz

RAM 256 MB

Flashdisk (solid state memory) 64 MB

Operating system Linux

Peripheral interfaces 1x COM, 1x RJ45 (10/100 Base T Ethernet, 4x USB (2x external, 2x internal), PS/2-keybord (mini-

DIN), VGA (DB15), mouse

General

Operational temperature range -20°C to +55°C

Cooling system Convection (optional with fan in wall-mount case)

Input voltage 90-264VAC/ 47-63Hz

Power consumption max.150W (optional: max.200W)

Internal bus system AT96 (96pin-DIN41612)

Compliance with EU regulations ETS 300113, ETS 300086, EN 60950, EN 50081-2, EN 50082-2, EN 61000-3-2/3

General radio data

Standard: 66 - 88MHz / 144-174MHz

400-470MHz / 450-530MHz

�

99

Channel spacing 12.5/20/25kHz

Type of modulation/ demodulation ��

FM/PM 300 … 3000Hz

Switching bandwith

POCSAG data rate 512, 1200 or 2400 baud

Antenna connection 50 ohm coax N-type (1x for transmission, 1x for reception)

Base station only (without wall-mount case)

Dimensions (WxHxD) 483mm (19“ rack) x 134mm (3U) x 315mm

Weight 7kg

Base station assembled in wall-mount case

Dimensions (WxHxD) 600mm x 350mm x 500mm (internal 19“, 6U)

Weight 35kg (assembled with battery)

Protection class IP54 (protection against dust and splash water)

Base station assembled in wall-mount case

Consisting of:

Options

Power supply (PS)

Maximum output voltage/current 13.8V / 8A and 5V / 5A (at 150W) optional: 13.8V / 13A and 5V / 5A (at 200W)

Battery low level protection yes

Efficiency 80%, 10-15A typical charge

Connection for rechargeable battery Screw connectors, 12V

Autonomy (optional battery operation) >3hwith battery 12V 12Ah

(at Tx output power of 15W and Tx:Rx=1:4min)

Specifications subject to change

Additional modules:

and GPS interface card (S-Com)

Swissphone DE920ExMobile alarming in hazardous areas

The DE920 Ex offers unprecedented protection for public safety and petro-chemical professionals alike. With ATEX Protection Class II 2G EEx ib llc T4, the DE920 Ex guarantees safe usage in all potentially explosive atmospheres where air and flammable gases mix.

The DE920 Ex boasts an array of user friendly operational features. Its 3-line back lit LCD with large character set makes reading more efficient, its 3-button operation makes usage effortless, and its robust housing guarantees a long lasting and safe investment. The ECO mode allows users longer independent battery operation, reducing the necessity for frequent recharging. Combining superior protection and outstanding usability, the DE920 Ex is the ideal choice for alerting in hazardous areas.

The most important performance features:

> Intrinsically safe, approved according to (Ex) II 2G Ex Ib IIC T4

> 32 RIC, each with 4 subaddresses

> 9 user profiles plus 1 expansion profile

> Optional IDEA® 128 bit encryption

www.swissphone.com

Performance features Technical data

Frequency bands(other frequencies on request)

VHF band 4 m 81- 88 MHzVHF band 2 m 138-174 MHz UHF band 70 cm 430-470 MHz

Channel spacing 12.5, 20/25 kHz

Sensitivity*: @ baudrate 512 bit/s @ baudrate 1200 bit/s @ baudrate 2400 bit/s*typical value at 2 m UB(best position on „salty man“)

3.0 μV/m3.5 μV/m4.0 μV/m

Frequency processing PLL, frequency adjustable via progamming softwareVHF: +/- 0.5 MHzUHF: +/- 1.0 MHz

Compliants (Ex) II 2G Ex ib IIC T4, ETSI EN 300390

Norms EN 60079-0, 60079-11 (explosion protection)EN 60068-2-27 (shock)EN 60068-2-6 (vibration)EN 60068-2-32 (drop test)EN 60529:1991 + A1:2000 IP52**IP54 ensured with leather carry bag (see accessories)

Addresses 32 main addresses (RIC), each with 4 subaddresses, frame independent

Display - 3 lines, 16 characters per line- 5 mm font

Alerting - Acoustique > 85 dB(A) @ 30 cm distance- 9 alerts/user profiles + 1 extension- Vibrator

Messages - 15 messages of up to 255 characters - Up to 2 message folders and automatic storage tray, altogether 4096 characters storable- 128 fixed texts. 32 characters can be stored

Power management - Type AAA battery or alcaline dry cell AA- Accurate accumulator/battery status indication- Operating time left (regular mode/ECO mode): Dry cell alcaline battery (AA, 1.5 V) 900/1100 h NiMH rechargeable batterry (AAA, 1.2 V/1000 mAh) 410/500 h

Temperature range - 20° C to + 55° C with NiMH rechargeable battery- 20° C to + 50° C with alcaline dry cell

Dimensions (H x W x D) 79 x 53 x 24 mm

Weight (incl. battery) 88 g/94 g (accumulator/dry cell)

Miscellaneous - Supports Express-Alarm®

- Supports On-air programming- Option IDEA® encrypting (128 Bit)- Option multi channel (up to 9 channels)

Accessories - Wide range of chargers- Windows based programming software- Clip holster- Leather carry bag, safety chain

DE920Ex

Additional information: www.swissphone.comExplanation of code: II 2 G Ex ib IIC T4II Device group All areas except mining (Group I)2 Device category For use in zones 1 and 21G Area of application Indicator of atmosphere type (G=gas)Ex Europ. Ex-Standard Certified explosion protection in accordance with standard EN 50014, 50020ib Type of protection against ignition Limited energy level prevents ignition of the atmosphereIIC Explosion group CENELEC reference, highest classification in this explosion group, typical gas: Hydrogen (ignition energy < 60 μJ)T4 Temperature class Maximum permitted temperature of equipment casing or any component: 135° C


Swissphone Telecom AGFälmisstrasse 21CH-8833 SamstagernTel: +41 44 786 77 70Fax: +41 44 786 77 71www.swissphone.com

01.1

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Swissphone DE925The digital pager for the highest demands

The most important performance features

> 5-line backlit full graphic LC Display with over 100 characters

> 32 RIC, each with 4 subaddresses

> 9 alerts/user profiles plus 1 extension

> IP52 or IP54 protection class for daily use in all weather conditions

> Self-explanatory menu structure

> Option IDEA® encrypting (128 Bit)

> Option multi channel (up to 9 channels)

Introducing the logical next step up from the DE920:the DE925. Designed to meet the needs of more demandingusers still, its full graphic display ensures multiple compatibilityand gives the user the option of displaying messages in eitherthe 16-character format (and thereby compatible with Swissphone DE900/920 pagers) or in 20- or 21-character display format. This means that the pager is flexible and can be integrated in alarm signal networks optimised for a prescribed character per line specification. And that’s not all: Swissphone has also enlarged the displayfrom three to five lines. When a message is opened, the statusline is deactivated and the space used as a fifth line for themessage display. This makes a total text display size of up to105 characters available to the user. Operating, too, has beenrevised and configured even more ergonomically, for full professional functionality that is intuitive and secure to operate. Guaranteed to meet the highest demands.

www.swissphone.com

Swissphone Telecom AGFälmisstrasse 21CH-8833 SamstagernTel: +41 44 786 77 70Fax: +41 44 786 77 71www.swissphone.com

01.2

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691

AG

DE925

Express-Alert®

With the patented Express Alarm feature, the user can compile calladdresses of the task groups and link the alarm texts accordingly. Insteadof each call address being notified one at a time, the alarm text is only sent once. The thereby reduced amount of data shortens the alert transmission time to a fraction of that experienced during individual message send-out and saves precious seconds.

Additional information: www.swissphone.com



Frequency bands(more frequencies on request)

VHF band 4m 81 - 88 MHzVHF band 2m 138 - 174 MHz UHF band 70cm 430 - 470 MHz

Channel spacing 12.5, 20/25 kHz

Sensitivity*: @ baudrate 512 bit/s @ baudrate 1200 bit/s @ baudrate 2400 bit/s*typical value at 2 m UB(best position on „salty man“)

3.0 μV/m3.5 μV/m4.0 μV/m

Frequency processing PLL, frequency adjustable via programming softwareVHF: +/- 0.5 MHzUHF: +/- 1.0 MHz

Compliants ETSI EN 300 390

Norms EN 60068-2-27 (shock)EN 60068-2-6 (vibration)EN 60068-2-32 (drop test)EN 60529:1991 + A1:2000 IP52**IP54 ensured with leather carry bag (see accessories)

Addresses 32 main addresses (RIC), each with 4 subaddresses, frame independent

Display - Full graphic display- Possible display types (line x characters) 5 x 16, 5 x 20, 5 x 21

Alerting - Acoustics > 85 dB(A) @ 30 cm distance- 9 alerts/user profiles + 1 extension- Vibrator

Messages - 15 messages of up to 253 characters - Up to 2 message folders and automatic storage tray, altogether 4096 characters storable- 128 fixed texts. 32 characters can be stored

Power management - Type AA battery- Operating time left (normal/ECO mode): Dry cell (1.5 V) 950/1300 h NiMH rechargeable battery (1.2V/2500 mAh) 800/1100 h NiMH plus rechargeable battery (1.2V/2000 mAh) 900/1200 h

Temperature range - 20° C to + 55° C


Weight (incl. battery) 97 g

Miscellaneous - Supports Express-Alarm®

- Supports On-air programming- Option IDEA® encrypting (128 Bit)- Option multi channel (up to 9 channels)

Accessories - Wide range of chargers- Windows based programming software- Clip holster- Leather carry bag, safety chain

www.swissphone.com

Swissphone DE935The pager that adapts to your demands

The DE935 is an upgrade of the DE925 featuring 64 cap

codes with four sub-addresses each. All together 256 inde-

pendent addresses are available to the user. The DE935 of-

fers toggle and new select profi les, which can be turned on

or off.

There are several different possibilities to display a mes-

sage like the adjustable font size. The user can scroll through

the message by pressing a button. Incoming alerts can be

marked differently.

The DE935 has the tried and tested Swissphone case.

Chargers and other accessories of previous models can be

reused. The uncomplicated menu-driven operation was im-

proved with additional and clearly structured icons.

Key features:

> Up to 10 MHz of programmable bandwidth (Wide PLL)

> 64 cap codes (RICs) with up to four sub-addresses

each (256 independent addresses)

> 64 select- or toggle-profi les

> 256 RIC names with eight characters

> Received signal indication (RSSI)

> Message encryption IDEA™ (128 Bit) optional

> Multi-channel, scanner optional

The DE935 has a full graphical display allowing

different forms of text depiction.

The legibility of the display is enhanced by a backlit display.

DE935

Specifi cations subject to change


Frequency bands

(other frequencies on request)

VHF 2-m band 146 - 174 MHz

Frequency processing PLL, frequency adjustable via programming software

VHF: ± 5 MHz

UHF: ± 1 MHz

Channel spacing 12.5 / 20/25 kHz

Sensitivity*: @ baud rate 512 Bit/s

@ baud rate 1200 Bit/s

@ baud rate 2400 Bit/s

*typical value at 2 m UB (best position on „salty man“)

3.0 μV/m

3.5 μV/m

4.0 μV/m

Signal strength display (RSSI) 5 column display. More columns means stronger signal

Compliance TR-BOS DME II, ETSI EN 300 390

Norms EN 60068-2-27 (shock)

EN 60068-2-6 (vibration)

EN 60068-2-32 (drop test)

EN 60529:1991 + A1:2000 IP52*

*IP54 ensured with leather carry bag (see accessories)

Cap codes (RIC) 64 cap codes (RIC), with 4 sub-addresses each,

frame independent

256 RIC names with 8 characters

Display Fully graphical display

Several different font sizes 3x16, 4x20, 5x21,

proportional font size

Messages can be scrolled

Alerting Acoustics > 85 dB(A) @ 30 cm distance

Vibration

Two-tone bright display light

Up to 64 user profi les or selectable RICs

Reports Over 100 messages of up to 253 characters

Up to two additional message folders

128 fi xed texts with 32 characters each can be stored

Pin secured message storage

Power management Type AA battery

Operating time left (normal/ECO mode):

Dry cell (1.5 V) 900/1200 h

NiMH plus rechargeable battery (1.2 V/2000 mAh) 800/1100 h

Temperature range -20 °C to +55 °C


Weight (incl. battery) 98 g

Options Supports Express alert

Supports On-air programming

IDEA™ encrypting (128 Bit)

Multi-channel (up to 9 channels)

Accessories Several charging adapters

Programming devices with windows based software

Clip holster, leather case, safety chain

Additional information: www.swissphone.com

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Swissphone Telecom AG

Fälmisstrasse 21

CH-8833 Samstagern

Tel: +41 44 786 77 70

Fax: +41 44 786 77 71

www.swissphone.com

Swissphone Austria GmbH

Dresdnerstr. 68

A-1200 Wien

Tel: +43 1 493 13 41

Fax: +43 1 493 13 41 17

www.swissphone.at

Express alert

The amount of transmitted data and there-

fore the transmission time itself is reduced

by the linkage of cap codes.

Wide PLL

The reception frequency can be program-

med within a bandwidth of up to 10 MHz

via the diverse profi les.


> Speech synthesis reads out message text aloud, as it is displayed > 64 addresses (RICs) each with 4 sub-addresses

> �Protected against ingress of dust and splashing water (IP54 ) for daily use in all weather conditions

� �®

certain parameters

www.swissphone.com

Loud and clear

name is displayed in the status line, allowing to immediately

Rugged and easy to use Housed inside the same (tried and true) case used by the

(customizable) user menu. The one-hand operation featured in

Structure Fire, 103 ...

Fälmisstrasse 21CH-8833 Samstagern

www.swissphone.com



Frequency bands(additional frequencies on request)

UHF band 70 cm

Frequency processing±±

Channel spacing

(best position on „salty man“)

3.0 μV/m3.5 μV/m4.0 μV/m

Compliants

- 64 main addresses (RICs), each with 4 subaddresses, frame independent- 256 RIC names each consisting of 8 characters

- full graphic display

- up to 64 user profiles, or switchable RICs

- up to 2 message folders and automatic storage

Power management

Temperature range

79 x 53 x 24 mm

Weight (incl. battery) 110 g®

- supports on air programming

- wide range of chargers- Windows based programming software- leather carry bag, safety chain

Swissphone RES.Q – XS/S/MThe first alerting terminal with integrated feedback and localisation

Alerting/Fire services/Rescue services

Improved and innovative solutions are in high demand. With ever changing requirements providers must continue to find efficient and flexible ways to meet the needs of the public safety industry. .

Swissphone‘s RES.Q combines paging, GPS and GSM in an all-in-one solution that presents many opportunities for optimizing integrated alert systems.

www.swissphone.com


> Confirmation and acknowledgement

> Localisation and positioning

> Geo-Alert

> Efficient follow-up alerting

> Quality control of the alerting process

> Supports ExpressAlarm™, Turbo Paging, On-air configuration and IDEA™ encryption

Performance features* RES.Q XS RES.Q S RES.Q M

Supported functions

POCSAG POCSAG reception x x x

POCSAG RSSI optional optional optional

IDEATM optional optional optional

Multi channel optional optional optional

Geo-Alert x x

GSM Message feedback x x x

Re-confirmation x x x

Operational status x x x

Localisation GPS x x

A-GPS POCSAG x x

A-GPS online x x

GSM cell info x x x

Remote access OAP commands x x x

OAP query x x x

Remote monitoring x x x

Safety SOS button x

Emergency call test x

Emergency call protocol x

Standards, approvals & environmental conditions

Norms ETSI EN 300 390 x x x

IEC 60068-2-27 (shock) x x x

IEC 60068-2-6 (vibration stressing) x x x

IEC 60068-2-32 (drop test) x x x

IEC 60529:1991 + A1:2000 IP52**IP54 ensured with leather carry bag (see accessories)

x x x

IEC 62209-2 (Specific Absorption Rate, SAR) x x x

EN 301489-1/-5/-7 (Electromagnetic Compatibility, EMC) x x x

Temperature range -10 to + 55 °C x x x

Relative humidity 20 to 75 % x x x

Display & housing

Display Graphical display with white power illuminationDisplay options (rows x characters):4 x 21, 3 x 16, 5 x 21 or proportional in each case

x x x


Weight (incl.battery) 102g 110g 110g

Options

Programming Swissphone programming setSwissphone programming PSW plus 1.0 or higher x x x

Powermanagement

Type of rechargeable battery Lithium polymer rechargeable battery; 480 mAhCharger included in delivery

x x x

Operating times*depending on programming parameters

POCSAG only = up to 500 hours x x x

POCSAG/GSM = up to 300 hours x x v

POCSAG/GSM/GPS = up to 200 hours x x

Performance features* RES.Q XS RES.Q S RES.Q M

POCSAG basic module x x x

Frequency bands (more frequencies on request) VHF band 4m 81 - 88 MHz x x x

VHF band 2m 146 - 174 MHz x x x

UHF band 70cm 450 - 470 MHz x x x

Channel spacing 12.5 or 20/25 kHz x x x

Sensitivity**: @ baudrate 512 bit/s

@ baudrate 1200 bit/s

@ baudrate 2400 bit/s

3.0 μV/m x x x

3.5 μV/m x x x

4.0 μV/m x x x

Frequency processing PLL, adjustable reception frequency x x x

VHF: +/- 0.5 MHz adjustment range x x x

UHF: +/- 1.0 MHz adjustment range x x x

Addresses 32 RICs each with 4 subaddresses x x x

Alerting Volume > 88 dB(A) at 30 cm x x x

9 + 1 alert/user profiles x x x

Vibration alert x x x

Messages Individual messages of up to 4096 characters x x x

2 message folders, freely configurable, of up to 4096 characters

x x x

128 fixed texts, 32 characters can be stored for each x x x

GSM module x x x

Frequency ranges Dual Band x x x

900 MHz (GSM 900 & E-GSM) x x x

1800 MHz (DCS-1800, GSM-1800) x x x

Transmitting power Max. 2W @ 900 MHz x x x

Max. 1W @ 1800 MHz x x x

Connection SMS, GPRS Class 10, operation mode Class B x x x

GPS module x x

Frequency ranges 1575.42 MHz x x

Sensitivity in tracking mode - 160 dBm x x

Current time & date Synchronisation UTC using GPS x x

Channels 50 x x

GALILEO ready x x

Acceleration sensor x x

Digicom.Map solutions

RES.Q solutions for fire stations provide a report on crew availability and an overview of all crews responding – once as an exact numeric value, then as a crew total bar for a quick overview e.g. for mapping on a large display screen. The solutions are based on Digicom.MAP. This application is available as a hosted service or can be installed and run locally as a stand-alone system. No connection to the control system is required.

RES.Q web solution – Web account/subscription for easy location-independent use via the InternetRES.Q add-on solution – Stand-alone purchase solution for existing PC with/out DSL connectionRES.Q all-in-one solution – Compact stand-alone purchase solution (including PC hardware)

For further information: www.swissphone.com**typical value at 2 m UB(best position on „salty man“) GSM=off*Specifications subject to change

paging network

Documents