page 1© 2013 fnt gmbh – all rights reserved. fnt software converging technologies one...
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Page 1© 2013 FNT GmbH – All rights reserved.
FNT Software
Converging Technologiesone comprehensive data model for OSS and IT automation
Consolidated Inventory for technical and IT services operator
Sergey Dovgan, Technical Director, Russia & CIS
Ulrich Schälling, Head of Business Line Telecommunications
Page 2© 2013 FNT GmbH – All rights reserved.
FNT Software
FNT Software – Overview
FNT Software is a leading provider of integrated software solutions for telecommunication network & service resource management, data center infrastructure management, and IT management worldwide
Established in 1994, it is an independent, owner-run software company.
FNT’s innovative FNT Command software suite is used worldwide by more than 25,000 users
Headquarters: Ellwangen, Germany
Subsidiaries: Parsippany, New Jersey (USA)SingaporeMoscow
Worldwide network of more than 30 partnersMore than 500 customers across well-known organizations More than half of the companies listed in Germany’s DAX 30 index are customers
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FNT Customer Base
FNT Software – Overview
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Gartner‘s Nexus of 4 Forces
Converging Technologies: one comprehensive data model for OSS and IT automation
The nexus is the point at which two or more of four major IT forces converge to create new patterns of outcomes in technology use, business reality, market dynamics and changes to the lives of people.
“The Nexus of Forces Works Its Way Into the Enterprise”Gartner September 2013
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Social Networks explode
Converging Technologies: one comprehensive data model for OSS and IT automation
Million 350new Photos on Facebook Each
Day
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Mobile takes over
Converging Technologies: one comprehensive data model for OSS and IT automation
6Billion
SUBSCRIBERS
by 201619 Billion
CONNECTED DEVICES
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Information and Big Data grows exponentially
Converging Technologies: one comprehensive data model for OSS and IT automation
5EXABYTESOF DATA
CREATION
took 1000 YEARS
2YEARS
10MINUTES
in 2003 in 2011 Today
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Cloud lifts off
Converging Technologies: one comprehensive data model for OSS and IT automation
Billion $200The Personal
Computer will be replaced with the
Personal Cloud
Cloud services in 2016
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Converging Technologies: one comprehensive data model for OSS and IT automation
Social Networks Mobile Big Data Cloud
these 4 forcesare no longer a probability
… they impact your network strategy and daily operations!
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…but let‘s look behind the scenes
Converging Technologies: one comprehensive data model for OSS and IT automation
What are the technologies & resources…to be managed from an end-to-end perspective
…to ensure highest level of customer experience
Social Networks
Internet & Network Technology
OTN / IP / MPLS…
Mobile
Network TechnologyUMTS / LTE
Big Data
Data Center Technology
Cloud
IT Technology
Page 11© 2013 FNT GmbH – All rights reserved.
How will this impact Business and daily Operations?
Converging Technologies: one comprehensive data model for OSS and IT automation
Increased automationReduced Time-to-MarketNew Business Models
Higher complexity of Products and Services
Service bundles, typically composed of an array of service items
hosted in a multi-cloud environment combined with
Services produced with own infrastructure
Social Networks Mobile Big Data Cloud
As a consequence, you need
full Transparency throughout the entire Service Chain across all Partners
over all physical & logical Telco, IT and Data Center resources
to manage Fulfillment, Assurance and Planning processes
Page 12© 2013 FNT GmbH – All rights reserved.
FNT’s Integrated Comprehensive Data Model
Full Transparency from Physical to the Service layer
Converging Technologies: one comprehensive data model for OSS and IT automation
Facility
Physical
Logical
Systems
Applications
Services
Business Services
Data Center MoscowCampus Munich Site Stockholm
Rack
UPSRouter
Router
Cable
Humidity SensorCell tower
AntennaFire detector
LAN MPLS SAN
physical Server
StorageVirtualize Server
SDH
ERPCRM HRACD (automatic call
distribution)
HelpdeskCallcenter
Support
Customer Self Service Portal
FacilityIT Telco
Page 13© 2013 FNT GmbH – All rights reserved.
FNT customer examples for all that technologies
Converging Technologies: one comprehensive data model for OSS and IT automation
Data Center
Data Centers throughout USA
Data Center Hardware, Cable
mgmt. down to MMA (Meet-Me-Area),
but also logical network & service resources
between Data Centers and
Customer access
Wireless
Mobile Network Qatar
Mobile RAN and backhaul incl. fixed line infrastructure
with Cabling, Outside Plant incl. WebGIS, IT server and Data
Center management
(Alcatel-Lucent Managed Service)
Wireline
Broadcasting network throughout
Germany
Network & service resource mgmt.
with
physical equipment and logical network &
service resources management
IT
Central IT network / Data Center in
Germany
Hardware &
Server farms,
Server mgmt incl. License & Contract
management, IP management,
Warehouse and Life cycle mgmt.
.
Page 14© 2013 FNT GmbH – All rights reserved.
…and what comes next?
Converging Technologies: one comprehensive data model for OSS and IT automation
• According to Cisco study: Video traffic will be more than 70% in 2017
• Increased need for E2E elasticity & orchestrationfor Data Center & Network capacity mgmt.
• Cloud scenario will be moved to a combined Cloud / SDN / NFV story
• SDN / NFV will additionally boost convergence
• We will see Virtualization in many areas like
AAA, DNS, DHCP, BRAS,… New converged NFV Data Centres SDN / NFV as part of SDDC
(Software Defined Data Center – i.e.network, server and storage virtualization)
CLOUD
SDN NFV
Page 15© 2013 FNT GmbH – All rights reserved.
Converging Technologies: one comprehensive data model for OSS and IT automation
Product Portfolio & Service Management
IT Infrastructure Management
TelecommunicationResource Inventory
Asset & Configuration Management
Cable Management
Data Center Infrastructure Management
FNT solutions as the Basis for...
Page 16© 2013 FNT GmbH – All rights reserved.
THANK YOU
Converging Technologies: one comprehensive data model for OSS and IT automation
www.fntsoftware.com
Ulrich SchällingHead of Business Line [email protected]+49 7961 9039-760
Sergey DovganTechnical Director, Russia & CIS [email protected]+7 916 670 1042