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Page 1 © 2013 FNT GmbH – All rights reserved. FNT Software Converging Technologies one comprehensive data model for OSS and IT automation Consolidated Inventory for technical and IT services operator Sergey Dovgan, Technical Director, Russia & CIS Ulrich Schälling, Head of Business Line Telecommunications

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Page 1: Page 1© 2013 FNT GmbH – All rights reserved. FNT Software Converging Technologies one comprehensive data model for OSS and IT automation Consolidated Inventory

Page 1© 2013 FNT GmbH – All rights reserved.

FNT Software

Converging Technologiesone comprehensive data model for OSS and IT automation

Consolidated Inventory for technical and IT services operator

Sergey Dovgan, Technical Director, Russia & CIS

Ulrich Schälling, Head of Business Line Telecommunications

Page 2: Page 1© 2013 FNT GmbH – All rights reserved. FNT Software Converging Technologies one comprehensive data model for OSS and IT automation Consolidated Inventory

Page 2© 2013 FNT GmbH – All rights reserved.

FNT Software

FNT Software – Overview

FNT Software is a leading provider of integrated software solutions for telecommunication network & service resource management, data center infrastructure management, and IT management worldwide

Established in 1994, it is an independent, owner-run software company.

FNT’s innovative FNT Command software suite is used worldwide by more than 25,000 users

Headquarters: Ellwangen, Germany

Subsidiaries: Parsippany, New Jersey (USA)SingaporeMoscow

Worldwide network of more than 30 partnersMore than 500 customers across well-known organizations More than half of the companies listed in Germany’s DAX 30 index are customers

Page 3: Page 1© 2013 FNT GmbH – All rights reserved. FNT Software Converging Technologies one comprehensive data model for OSS and IT automation Consolidated Inventory

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FNT Customer Base

FNT Software – Overview

Page 4: Page 1© 2013 FNT GmbH – All rights reserved. FNT Software Converging Technologies one comprehensive data model for OSS and IT automation Consolidated Inventory

Page 4© 2013 FNT GmbH – All rights reserved.

Gartner‘s Nexus of 4 Forces

Converging Technologies: one comprehensive data model for OSS and IT automation

The nexus is the point at which two or more of four major IT forces converge to create new patterns of outcomes in technology use, business reality, market dynamics and changes to the lives of people.

“The Nexus of Forces Works Its Way Into the Enterprise”Gartner September 2013

Page 5: Page 1© 2013 FNT GmbH – All rights reserved. FNT Software Converging Technologies one comprehensive data model for OSS and IT automation Consolidated Inventory

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Social Networks explode

Converging Technologies: one comprehensive data model for OSS and IT automation

Million 350new Photos on Facebook Each

Day

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Mobile takes over

Converging Technologies: one comprehensive data model for OSS and IT automation

6Billion

SUBSCRIBERS

by 201619 Billion

CONNECTED DEVICES

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Information and Big Data grows exponentially

Converging Technologies: one comprehensive data model for OSS and IT automation

5EXABYTESOF DATA

CREATION

took 1000 YEARS

2YEARS

10MINUTES

in 2003 in 2011 Today

Page 8: Page 1© 2013 FNT GmbH – All rights reserved. FNT Software Converging Technologies one comprehensive data model for OSS and IT automation Consolidated Inventory

Page 8© 2013 FNT GmbH – All rights reserved.

Cloud lifts off

Converging Technologies: one comprehensive data model for OSS and IT automation

Billion $200The Personal

Computer will be replaced with the

Personal Cloud

Cloud services in 2016

Page 9: Page 1© 2013 FNT GmbH – All rights reserved. FNT Software Converging Technologies one comprehensive data model for OSS and IT automation Consolidated Inventory

Page 9© 2013 FNT GmbH – All rights reserved.

Converging Technologies: one comprehensive data model for OSS and IT automation

Social Networks Mobile Big Data Cloud

these 4 forcesare no longer a probability

… they impact your network strategy and daily operations!

Page 10: Page 1© 2013 FNT GmbH – All rights reserved. FNT Software Converging Technologies one comprehensive data model for OSS and IT automation Consolidated Inventory

Page 10© 2013 FNT GmbH – All rights reserved.

…but let‘s look behind the scenes

Converging Technologies: one comprehensive data model for OSS and IT automation

What are the technologies & resources…to be managed from an end-to-end perspective

…to ensure highest level of customer experience

Social Networks

Internet & Network Technology

OTN / IP / MPLS…

Mobile

Network TechnologyUMTS / LTE

Big Data

Data Center Technology

Cloud

IT Technology

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Page 11© 2013 FNT GmbH – All rights reserved.

How will this impact Business and daily Operations?

Converging Technologies: one comprehensive data model for OSS and IT automation

Increased automationReduced Time-to-MarketNew Business Models

Higher complexity of Products and Services

Service bundles, typically composed of an array of service items

hosted in a multi-cloud environment combined with

Services produced with own infrastructure

Social Networks Mobile Big Data Cloud

As a consequence, you need

full Transparency throughout the entire Service Chain across all Partners

over all physical & logical Telco, IT and Data Center resources

to manage Fulfillment, Assurance and Planning processes

Page 12: Page 1© 2013 FNT GmbH – All rights reserved. FNT Software Converging Technologies one comprehensive data model for OSS and IT automation Consolidated Inventory

Page 12© 2013 FNT GmbH – All rights reserved.

FNT’s Integrated Comprehensive Data Model

Full Transparency from Physical to the Service layer

Converging Technologies: one comprehensive data model for OSS and IT automation

Facility

Physical

Logical

Systems

Applications

Services

Business Services

Data Center MoscowCampus Munich Site Stockholm

Rack

UPSRouter

Router

Cable

Humidity SensorCell tower

AntennaFire detector

LAN MPLS SAN

physical Server

StorageVirtualize Server

SDH

ERPCRM HRACD (automatic call

distribution)

HelpdeskCallcenter

Support

Customer Self Service Portal

FacilityIT Telco

Page 13: Page 1© 2013 FNT GmbH – All rights reserved. FNT Software Converging Technologies one comprehensive data model for OSS and IT automation Consolidated Inventory

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FNT customer examples for all that technologies

Converging Technologies: one comprehensive data model for OSS and IT automation

Data Center

Data Centers throughout USA

Data Center Hardware, Cable

mgmt. down to MMA (Meet-Me-Area),

but also logical network & service resources

between Data Centers and

Customer access

Wireless

Mobile Network Qatar

Mobile RAN and backhaul incl. fixed line infrastructure

with Cabling, Outside Plant incl. WebGIS, IT server and Data

Center management

(Alcatel-Lucent Managed Service)

Wireline

Broadcasting network throughout

Germany

Network & service resource mgmt.

with

physical equipment and logical network &

service resources management

IT

Central IT network / Data Center in

Germany

Hardware &

Server farms,

Server mgmt incl. License & Contract

management, IP management,

Warehouse and Life cycle mgmt.

.

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…and what comes next?

Converging Technologies: one comprehensive data model for OSS and IT automation

• According to Cisco study: Video traffic will be more than 70% in 2017

• Increased need for E2E elasticity & orchestrationfor Data Center & Network capacity mgmt.

• Cloud scenario will be moved to a combined Cloud / SDN / NFV story

• SDN / NFV will additionally boost convergence

• We will see Virtualization in many areas like

AAA, DNS, DHCP, BRAS,… New converged NFV Data Centres SDN / NFV as part of SDDC

(Software Defined Data Center – i.e.network, server and storage virtualization)

CLOUD

SDN NFV

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Converging Technologies: one comprehensive data model for OSS and IT automation

Product Portfolio & Service Management

IT Infrastructure Management

TelecommunicationResource Inventory

Asset & Configuration Management

Cable Management

Data Center Infrastructure Management

FNT solutions as the Basis for...

Page 16: Page 1© 2013 FNT GmbH – All rights reserved. FNT Software Converging Technologies one comprehensive data model for OSS and IT automation Consolidated Inventory

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THANK YOU

Converging Technologies: one comprehensive data model for OSS and IT automation

www.fntsoftware.com

Ulrich SchällingHead of Business Line [email protected]+49 7961 9039-760

Sergey DovganTechnical Director, Russia & CIS [email protected]+7 916 670 1042