oxynade eticketing white label platform - features

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FEATURES - WHITE LABEL TICKETING POWERED BY OXYNADE

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Page 1: Oxynade eTicketing White Label Platform - Features

FEATURES - WHITE LABEL TICKETINGPOWERED BY OXYNADE

Page 2: Oxynade eTicketing White Label Platform - Features

FULL FEATURED WHITE LABEL TICKETING TECHNOLOGY ”Oxynade offers a state-of-the-art online 5cke5ng self-service pla;orm for event organizers (fairs, festivals, conferences, …), venue owners, theme parks, etc. While Oxynade operationally runs the cloud based ticketing platform and related services, the partner focusses mainly on sales and marketing effort. Already 5 (inter)na5onal partnerships have been established with (local) ticketing partners. All of those partnerships are based on the same Oxynade white label 5cke5ng technology, focussed on local ticketing needs and are targeting other segments.”

Hans Nissens CEO & co-founder

Oxynade NV

Page 3: Oxynade eTicketing White Label Platform - Features

OUR CLIENTS

Page 4: Oxynade eTicketing White Label Platform - Features

10 DAYS FLORAL ART

4 CITY SQUARES

17KM OPEN DISCOVERY TRAIL

27 BOX-OFFICE AND ACCESS CONTROL CHECKPOINTS

250K UNIQUE VISITORS

Page 5: Oxynade eTicketing White Label Platform - Features

5 THEME PARKS

1 THEATER (1.500 SEATS)

1 SUBTROPIC SWIMMING POOL

(2.450 VISITORS PER DAY)

3 COUNTRIES

3.45 MIO VISITORS PER YEAR

Page 6: Oxynade eTicketing White Label Platform - Features

#1 BELGIUM’S NIGHTCLUB

4 ROOMS

5 NIGHTS PER WEEK

3.500 PARTY PEOPLE PER NIGHT

22K MEMBERS PER YEAR

Page 7: Oxynade eTicketing White Label Platform - Features

3 PROF CYCLING RACES

15 VIP VILLAGES

66H ONSITE STAFF SUPPORT

46 SCANNING EQUIPMENT

€475 AVERAGE TICKET PRICE

Page 8: Oxynade eTicketing White Label Platform - Features

300+ COMEDYSHOWS

67 THEATERS AND VENUES

65K TICKETS PER YEAR

367 AVERAGE #SEATS PER THEATER

€0,50 PER TICKET MEDIA KICKBACK

Page 9: Oxynade eTicketing White Label Platform - Features

6th RUGBY SUPER LEAGUE

1 STADIUM

19.500 SEATS

18 HOME GAMES / SEASON

46K TICKETS PER SEASON

68% SEASONCARDS

Page 10: Oxynade eTicketing White Label Platform - Features

16 EVENT AREAS

+350 PERFORMANCES PER YEAR

62K TICKETS PER YEAR

37% TICKETS SOLD FIRST DAY

# PRICES & SUBSCRIPTIONS

Page 11: Oxynade eTicketing White Label Platform - Features

OUR WHITE LABEL PARTNERS

Page 12: Oxynade eTicketing White Label Platform - Features

#1 BELGIUM’S TICKETING PORTAL

8 BELGIUM’S LARGEST VENUES

1.8 MIO TICKETS PER YEAR

4.5 MIO UNIQUE TICKETBUYERS

25.000 SEATED TICKETS IN LESS THEN 10 MINUTES

Page 13: Oxynade eTicketing White Label Platform - Features

#1 UK’S LONG TAIL TICKETING PORTAL

1 MIO TICKETS PER YEAR

+ 8K UNIQUE PROMOTORS

10 YEARS IN TICKETING INDUSTRY

CO2 NEUTRAL

Page 14: Oxynade eTicketing White Label Platform - Features

35% OF FLEMISH LOCAL GOVERNMENTS IS CLIENT

67 CULTURAL THEATERS

83 AVERAGE AMOUNT OF PERFORMANCES

PER THEATER PER YEAR

17.5 K AVERAGE AMOUNT OF TICKETS

PER YEAR PER THEATER

92% MONTHLY LICENSE BASED PRICING

Page 15: Oxynade eTicketing White Label Platform - Features

OUR COOLEST FEATURES

Page 16: Oxynade eTicketing White Label Platform - Features

BOX OFFICE IPAD APP • INTUITIVE & STRAIGHT FORWARD • CONNECTED TO LOCAL HARDWARE • REALTIME ANALYSIS AND STATS

ARENA SEATING • MULTIPLE BLOCKS AND LEVELS • ZOOMING AND COLOR CODING • FLEXIBLE PRICING AND SEAT CATEGORISATION

API ENABLED • FULLY FLEXIBLE INTEGRATIONS • CUSTOMISED USER EXPERIENCE • MINIMISED DEVELOPMENT

Page 17: Oxynade eTicketing White Label Platform - Features

MARKETING INSTRUMENTS • CUSTOMER RELATIONSHIP MANAGEMENT • DISTRIBUTIONS & RESELLERS FUNCTIONALITIES • TRACKING TOOLS FOR LOYALTY AND HISTORY

SELF SERVICE & DUMMY PROOF • INTUITIVE USER INTERFACE IS PRIORITY #1 • CONSISTENT DESIGN & STRAIGHT FORWARD FEATURES • EXTENDED FAQ AND CASE BASED MANUALS

ACCESS CONTROL • MOBILE, PDA’s & TURNSTILES • MULTIPLE STANDARDS • REALTIME STATS & INSIGHTS

Page 18: Oxynade eTicketing White Label Platform - Features

Access Control Managing the total crowd flow over multiple access points

Self Service & Dummy Proof Intuitive interface is priority 1

Box Office All-in-one environment for ticket sales and managing orders

International Payment Methods 100% secure international transactions

Measure & Monetise Complete sales, attendee, geo and scan reports

Integrated Ticketshop Offer ticket buyers the most user-friendly purchase experience

Customer Relationship Management Analyse and manage data to focus on the right group of attendees

Season Cards & Subscriptions Fixed content or free-of-choice combinations

Fast Selling Handling large amounts of requests

Mobile Reporting App Up-to-date wherever you are

Page 19: Oxynade eTicketing White Label Platform - Features

OUR COOLEST FEATURES IN DETAIL

Page 20: Oxynade eTicketing White Label Platform - Features

Self Service & Dummy Proof Intuitive interface is priority 1

Consistent design, use of symbols, obvious flows and dummy proof features

Easy to use interface on all features to ensure organiser can handle total ticket sale himself

Extended FAQ and case based manual

Limited helpdesk and account management

Page 21: Oxynade eTicketing White Label Platform - Features

Reprint tickets, change payment method, edit seats and access user accounts directly from the Box Office interface

Box Office All-in-one environment for ticket sales and managing orders

Easy-to-use point of sale environment for managing ticket sales and all related actions

Box Office interface is a fully in-browser integrated module connected to print facilities and payment terminals

Account related daily reporting and flexible filter options to create customised views

Page 22: Oxynade eTicketing White Label Platform - Features

International Payment Methods 100% secure international transactions

Payments processed by Oxynade

Page 23: Oxynade eTicketing White Label Platform - Features

Create & Manage Seatmaps Dynamic seating across multiple venues

Reduce set-up time through an intuitive and flexible interface to define capacity, categories, colors, etc.

Create a visual model of your venue by uploading background images and other visuals

Choose between “best available seat” or “pick a seat”

Manage price levels by using color coding

Page 24: Oxynade eTicketing White Label Platform - Features

Arena Seating Configure total arenas with blocks and levels

Multiple blocks and levels composed in to one total arena

Flexible pricing and seat categorisation in one block

Rounded corners and multiple angles based on realistic images/views

Arena view as start in online purchase flow including specific block and seat information

Dummy proof online and box-office interface with zooming and color coding

Page 25: Oxynade eTicketing White Label Platform - Features

Season Cards & Subscriptions Fixed content or free-of-choice combinations

Season cards with fixed content linked to specific seat and printed on single carrier

Flexibility to add events to existing subscriptions and carriers

All info on one single carrier including RFID, NFC or unique barcode

Free-of-choice combinations and intelligent offering

Renewal proces including straight forward payment invitation

Page 26: Oxynade eTicketing White Label Platform - Features

Design Your Tickets Customised look & feel on all prints

Add extra promotion, coupons, adds, sponsors, partners or other custom fields and images

Easily adapt a custom design to your tickets by using the template editor

Multiple designs for each different ticket type

Page 27: Oxynade eTicketing White Label Platform - Features

Configure dynamic groups to get automated day-to-day selection

Customer Relationship Management Analyse and manage data to focus on the right group of attendees

Get connected with your customers and communicate the right information

Track your loyal customers by adding smart filters

Generate labels and custom properties and add them to certain records

Manage personal data and check purchase history

Import data from external resources or export to third party tools

Page 28: Oxynade eTicketing White Label Platform - Features

Scanning 1D or 2D barcodes, QR codes, mobile tickets and Passbook tickets

Access Control Managing the total crowd flow over multiple access points

Different scanning solutions according to entrance facilities

Realtime stats and numbers and live insights in both individual attendance and overall show/no show

Measure popularity of certain areas and set specific restrictions and limits

Page 29: Oxynade eTicketing White Label Platform - Features

Sales report - Track sales from the point of origin to determine which marketing tactics are most effective

Measure & Monetize Complete sales, attendee, geo and scan reports

Attendee report - Be able to compose a total attendee profile and target the correct audience

Geo report - Customise your marketing reach according to the geographical ticket hotspots

Scan report - Analyse show/no show percentage to improve attendance during the next event

The platform includes a comprehensive extensive on-demand reporting environment which allows the user to get a clear and transparant follow up. Event reports include

event summary, sales by specific period, purchase and attendee questions results, promotion performance, …

Page 30: Oxynade eTicketing White Label Platform - Features

Integrated Ticketshop Offer ticket buyers the most user-friendly purchase experience

Depending on the specs of the website the integration is made through iframe, overlay and/or external link.

Fully integration of the entire ticket buying process in the organiser’s website, from discovery to attendee details, seating and purchase. Through this integration we offer

the ticket buyer the most user-friendly purchase experience, customized to the specific event or brand.

Page 31: Oxynade eTicketing White Label Platform - Features

API frontend Fully flexible integrations

Ticketing process only part of online flow through use of single sign on

Customised flows fully integrated in website

Total freedom according to design and integration

Client specific needs without hooks and/or extra development

Page 32: Oxynade eTicketing White Label Platform - Features

Fast Selling Handling large amounts of requests

Lottery functionality with customisable algorithm for high demanding customer

Queueing technology with central monitoring environment

Flexible configuration case by case

Intelligent en virtual server & agent structure

Page 33: Oxynade eTicketing White Label Platform - Features

Callcenter Ticket sale by phone

Handling all purchases through one multi-organiser login and financial reports

Professional multi-lingual trained in-house staff for handling

the ticket sale process accurate

Separate telephone line with max €0,30 per minute

Page 34: Oxynade eTicketing White Label Platform - Features

CASHLESS PAYMENTS

• Playpass or existing partner • Innovative POS & Payment System • Preloaded wristbands or cards • Higher transactional speeds • Better security • Improved customer satisfaction

ACCOUNTANCY

• External accountancy systems • Real time/daily or monthly exchange,

XML or file • Bi-directional

CROWD MANAGEMENT

• Playpass or existing partner • Monitoring crowd flow • Ensure a smooth entrance • Barrier systems & line up gates • Large number of attendees • Real-time numbers and statistics

BRAND ACTIVATION

• Fun, creative and valuable • Facebook, Twitter, Instagram, … • Data-driven marketing • Measure the behaviour • RFID or NFC wristbands or cards

CRM + MAILINGTOOL

• ZOHO CRM, Mailchimp or other • Organise data and make selections • Provide insights and reports • Analyse results and behaviour • Manage dynamic groups • Trend and predictive analytics

EVENT PLANNING

• Plan events and resources • Manage services and staffing levels • Plan your team’s work easily • Assign tasks to co-workers • Push notifications

EXTERNAL TOOLS

Page 35: Oxynade eTicketing White Label Platform - Features

OXYNADE NV SASSEVAARTSTRAAT 46

9000 GHENT BELGIUM

HANS NISSENS CEO & CO-FOUNDER

[email protected] +32 495 16 68 28

YANNICK VAN DE VOORDE INT. BUSINESS DEVELOPMENT

[email protected] +32 499 34 80 58