oxynade eticketing white label platform - features
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FEATURES - WHITE LABEL TICKETINGPOWERED BY OXYNADE
FULL FEATURED WHITE LABEL TICKETING TECHNOLOGY ”Oxynade offers a state-of-the-art online 5cke5ng self-service pla;orm for event organizers (fairs, festivals, conferences, …), venue owners, theme parks, etc. While Oxynade operationally runs the cloud based ticketing platform and related services, the partner focusses mainly on sales and marketing effort. Already 5 (inter)na5onal partnerships have been established with (local) ticketing partners. All of those partnerships are based on the same Oxynade white label 5cke5ng technology, focussed on local ticketing needs and are targeting other segments.”
Hans Nissens CEO & co-founder
Oxynade NV
OUR CLIENTS
10 DAYS FLORAL ART
4 CITY SQUARES
17KM OPEN DISCOVERY TRAIL
27 BOX-OFFICE AND ACCESS CONTROL CHECKPOINTS
250K UNIQUE VISITORS
5 THEME PARKS
1 THEATER (1.500 SEATS)
1 SUBTROPIC SWIMMING POOL
(2.450 VISITORS PER DAY)
3 COUNTRIES
3.45 MIO VISITORS PER YEAR
#1 BELGIUM’S NIGHTCLUB
4 ROOMS
5 NIGHTS PER WEEK
3.500 PARTY PEOPLE PER NIGHT
22K MEMBERS PER YEAR
3 PROF CYCLING RACES
15 VIP VILLAGES
66H ONSITE STAFF SUPPORT
46 SCANNING EQUIPMENT
€475 AVERAGE TICKET PRICE
300+ COMEDYSHOWS
67 THEATERS AND VENUES
65K TICKETS PER YEAR
367 AVERAGE #SEATS PER THEATER
€0,50 PER TICKET MEDIA KICKBACK
6th RUGBY SUPER LEAGUE
1 STADIUM
19.500 SEATS
18 HOME GAMES / SEASON
46K TICKETS PER SEASON
68% SEASONCARDS
16 EVENT AREAS
+350 PERFORMANCES PER YEAR
62K TICKETS PER YEAR
37% TICKETS SOLD FIRST DAY
# PRICES & SUBSCRIPTIONS
OUR WHITE LABEL PARTNERS
#1 BELGIUM’S TICKETING PORTAL
8 BELGIUM’S LARGEST VENUES
1.8 MIO TICKETS PER YEAR
4.5 MIO UNIQUE TICKETBUYERS
25.000 SEATED TICKETS IN LESS THEN 10 MINUTES
#1 UK’S LONG TAIL TICKETING PORTAL
1 MIO TICKETS PER YEAR
+ 8K UNIQUE PROMOTORS
10 YEARS IN TICKETING INDUSTRY
CO2 NEUTRAL
35% OF FLEMISH LOCAL GOVERNMENTS IS CLIENT
67 CULTURAL THEATERS
83 AVERAGE AMOUNT OF PERFORMANCES
PER THEATER PER YEAR
17.5 K AVERAGE AMOUNT OF TICKETS
PER YEAR PER THEATER
92% MONTHLY LICENSE BASED PRICING
OUR COOLEST FEATURES
BOX OFFICE IPAD APP • INTUITIVE & STRAIGHT FORWARD • CONNECTED TO LOCAL HARDWARE • REALTIME ANALYSIS AND STATS
ARENA SEATING • MULTIPLE BLOCKS AND LEVELS • ZOOMING AND COLOR CODING • FLEXIBLE PRICING AND SEAT CATEGORISATION
API ENABLED • FULLY FLEXIBLE INTEGRATIONS • CUSTOMISED USER EXPERIENCE • MINIMISED DEVELOPMENT
MARKETING INSTRUMENTS • CUSTOMER RELATIONSHIP MANAGEMENT • DISTRIBUTIONS & RESELLERS FUNCTIONALITIES • TRACKING TOOLS FOR LOYALTY AND HISTORY
SELF SERVICE & DUMMY PROOF • INTUITIVE USER INTERFACE IS PRIORITY #1 • CONSISTENT DESIGN & STRAIGHT FORWARD FEATURES • EXTENDED FAQ AND CASE BASED MANUALS
ACCESS CONTROL • MOBILE, PDA’s & TURNSTILES • MULTIPLE STANDARDS • REALTIME STATS & INSIGHTS
Access Control Managing the total crowd flow over multiple access points
Self Service & Dummy Proof Intuitive interface is priority 1
Box Office All-in-one environment for ticket sales and managing orders
International Payment Methods 100% secure international transactions
Measure & Monetise Complete sales, attendee, geo and scan reports
Integrated Ticketshop Offer ticket buyers the most user-friendly purchase experience
Customer Relationship Management Analyse and manage data to focus on the right group of attendees
Season Cards & Subscriptions Fixed content or free-of-choice combinations
Fast Selling Handling large amounts of requests
Mobile Reporting App Up-to-date wherever you are
OUR COOLEST FEATURES IN DETAIL
Self Service & Dummy Proof Intuitive interface is priority 1
Consistent design, use of symbols, obvious flows and dummy proof features
Easy to use interface on all features to ensure organiser can handle total ticket sale himself
Extended FAQ and case based manual
Limited helpdesk and account management
Reprint tickets, change payment method, edit seats and access user accounts directly from the Box Office interface
Box Office All-in-one environment for ticket sales and managing orders
Easy-to-use point of sale environment for managing ticket sales and all related actions
Box Office interface is a fully in-browser integrated module connected to print facilities and payment terminals
Account related daily reporting and flexible filter options to create customised views
International Payment Methods 100% secure international transactions
Payments processed by Oxynade
Create & Manage Seatmaps Dynamic seating across multiple venues
Reduce set-up time through an intuitive and flexible interface to define capacity, categories, colors, etc.
Create a visual model of your venue by uploading background images and other visuals
Choose between “best available seat” or “pick a seat”
Manage price levels by using color coding
Arena Seating Configure total arenas with blocks and levels
Multiple blocks and levels composed in to one total arena
Flexible pricing and seat categorisation in one block
Rounded corners and multiple angles based on realistic images/views
Arena view as start in online purchase flow including specific block and seat information
Dummy proof online and box-office interface with zooming and color coding
Season Cards & Subscriptions Fixed content or free-of-choice combinations
Season cards with fixed content linked to specific seat and printed on single carrier
Flexibility to add events to existing subscriptions and carriers
All info on one single carrier including RFID, NFC or unique barcode
Free-of-choice combinations and intelligent offering
Renewal proces including straight forward payment invitation
Design Your Tickets Customised look & feel on all prints
Add extra promotion, coupons, adds, sponsors, partners or other custom fields and images
Easily adapt a custom design to your tickets by using the template editor
Multiple designs for each different ticket type
Configure dynamic groups to get automated day-to-day selection
Customer Relationship Management Analyse and manage data to focus on the right group of attendees
Get connected with your customers and communicate the right information
Track your loyal customers by adding smart filters
Generate labels and custom properties and add them to certain records
Manage personal data and check purchase history
Import data from external resources or export to third party tools
Scanning 1D or 2D barcodes, QR codes, mobile tickets and Passbook tickets
Access Control Managing the total crowd flow over multiple access points
Different scanning solutions according to entrance facilities
Realtime stats and numbers and live insights in both individual attendance and overall show/no show
Measure popularity of certain areas and set specific restrictions and limits
Sales report - Track sales from the point of origin to determine which marketing tactics are most effective
Measure & Monetize Complete sales, attendee, geo and scan reports
Attendee report - Be able to compose a total attendee profile and target the correct audience
Geo report - Customise your marketing reach according to the geographical ticket hotspots
Scan report - Analyse show/no show percentage to improve attendance during the next event
The platform includes a comprehensive extensive on-demand reporting environment which allows the user to get a clear and transparant follow up. Event reports include
event summary, sales by specific period, purchase and attendee questions results, promotion performance, …
Integrated Ticketshop Offer ticket buyers the most user-friendly purchase experience
Depending on the specs of the website the integration is made through iframe, overlay and/or external link.
Fully integration of the entire ticket buying process in the organiser’s website, from discovery to attendee details, seating and purchase. Through this integration we offer
the ticket buyer the most user-friendly purchase experience, customized to the specific event or brand.
API frontend Fully flexible integrations
Ticketing process only part of online flow through use of single sign on
Customised flows fully integrated in website
Total freedom according to design and integration
Client specific needs without hooks and/or extra development
Fast Selling Handling large amounts of requests
Lottery functionality with customisable algorithm for high demanding customer
Queueing technology with central monitoring environment
Flexible configuration case by case
Intelligent en virtual server & agent structure
Callcenter Ticket sale by phone
Handling all purchases through one multi-organiser login and financial reports
Professional multi-lingual trained in-house staff for handling
the ticket sale process accurate
Separate telephone line with max €0,30 per minute
CASHLESS PAYMENTS
• Playpass or existing partner • Innovative POS & Payment System • Preloaded wristbands or cards • Higher transactional speeds • Better security • Improved customer satisfaction
ACCOUNTANCY
• External accountancy systems • Real time/daily or monthly exchange,
XML or file • Bi-directional
CROWD MANAGEMENT
• Playpass or existing partner • Monitoring crowd flow • Ensure a smooth entrance • Barrier systems & line up gates • Large number of attendees • Real-time numbers and statistics
BRAND ACTIVATION
• Fun, creative and valuable • Facebook, Twitter, Instagram, … • Data-driven marketing • Measure the behaviour • RFID or NFC wristbands or cards
CRM + MAILINGTOOL
• ZOHO CRM, Mailchimp or other • Organise data and make selections • Provide insights and reports • Analyse results and behaviour • Manage dynamic groups • Trend and predictive analytics
EVENT PLANNING
• Plan events and resources • Manage services and staffing levels • Plan your team’s work easily • Assign tasks to co-workers • Push notifications
EXTERNAL TOOLS
OXYNADE NV SASSEVAARTSTRAAT 46
9000 GHENT BELGIUM
HANS NISSENS CEO & CO-FOUNDER
[email protected] +32 495 16 68 28
YANNICK VAN DE VOORDE INT. BUSINESS DEVELOPMENT
[email protected] +32 499 34 80 58