Overview

Benefits of Referral AgenciesFirst Sergeant ResponsibilitiesReferral Agencies ResponsibilitiesOn and Off Base Referral Agencies Impact on Member and ANG

MP 1: Benefits of Referral Agencies

Assist First Sergeant with problem resolution

Provide the right resources to resolve problems

Educate members in problem solving techniques

MP 2: First Sergeant Responsibilities

Counsel Identify that there is a problemKnow your own limitations

ReferBeyond your expertiseYour efforts have not produced the desired result

DocumentWhy? What? How?

MP 3: Referral Agency Responsibilities

CounselConfidentialityProvides an environment free of workcenter

distractionsNo reprisal

MP 4: Base Referral Agencies

Military Equal Opportunity Program (MEO Office) Improve mission effectiveness by promoting an

environment free from personal, social, or institutional barriers that prevent Air Force members from rising to the highest level of responsibility possible based on their individual merit, fitness, and capability

Encourages use of chain-of-commandDeals with unlawful discrimination & sexual

harassmentDefine - Quid pro quo & hostile environment

Commanders must establish ZERO TOLERANCECommanders must investigate informal complaints

and report demographics to the MEO Office

Chaplain Assists members with matters of the heart & spirit Partner in suicide prevention & intervention Provides marriage counseling Counseling for those who are suffering illness 100% confidentiality

IG Office Outside the chain-of-command Encourages use of the chain-of-command Deals in Fraud, Waste, & Abuse

Not otherwise specified as an MEO complaint

MP 4: Base Referral Agencies

Lets name some other Base Referral Agencies …Medical GroupLegal Office (JAG) Finance

MP 4: Base Referral Agencies

MP 4: Off-Base Referral Agencies

Employer Support of the Guard and Reserve (ESGR)

Military One Source Local Police DepartmentSocial ServicesCivilian Legal ServicesBattered Women / Men HomesLocal Churches

MP 5: Impact on Member

Receive help for their problemFree of distracterMission readinessImproved moraleMotivationBetter citizens and members of ANG

Helps to alleviate distracters

Promotes unit morale

Enhances unit readiness and mission effectiveness

MP 5: Impact on Member

Summary

Benefits of Referral AgenciesFirst Sergeant ResponsibilitiesReferral Agencies ResponsibilitiesOn and Off Base Referral Agencies Impact on Member and ANG