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Outsmart the Scammers MKD-9634A-A-SL EXP 31 JAN 2020 PAGE 1 OF 20 © 2018 EDWARD D. JONES & CO., L.P. ALL RIGHTS RESERVED.

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Page 1: Outsmart the Scammers - Edward Jones | Making Sense of …€¦ ·  · 2018-03-02Outsmart the Scammers. ... Protect your credit information n. Be diligent with compromised accounts

Outsmart the Scammers

MKD-9634A-A-SL EXP 31 JAN 2020 PAGE 1 OF 20 © 2018 EDWARD D. JONES & CO., L.P. ALL RIGHTS RESERVED.

Page 2: Outsmart the Scammers - Edward Jones | Making Sense of …€¦ ·  · 2018-03-02Outsmart the Scammers. ... Protect your credit information n. Be diligent with compromised accounts

Fraud by the Numbers

1 in44 90%

$2.9 billion

1 in 20

145million

MKD-9634A-A-SL EXP 31 JAN 2020 PAGE 2 OF 20 © 2018 EDWARD D. JONES & CO., L.P. ALL RIGHTS RESERVED.

Page 3: Outsmart the Scammers - Edward Jones | Making Sense of …€¦ ·  · 2018-03-02Outsmart the Scammers. ... Protect your credit information n. Be diligent with compromised accounts

Seminar Overviewn Four common

fraud scenarios

n Red flags

n Resources

n Additional steps for protection

n “Friend or Fraud?”

MKD-9634A-A-SL EXP 31 JAN 2020 PAGE 3 OF 20 © 2018 EDWARD D. JONES & CO., L.P. ALL RIGHTS RESERVED.

Page 4: Outsmart the Scammers - Edward Jones | Making Sense of …€¦ ·  · 2018-03-02Outsmart the Scammers. ... Protect your credit information n. Be diligent with compromised accounts

Collection Fraud

MKD-9634A-A-SL EXP 31 JAN 2020 PAGE 4 OF 20 © 2018 EDWARD D. JONES & CO., L.P. ALL RIGHTS RESERVED.

Page 5: Outsmart the Scammers - Edward Jones | Making Sense of …€¦ ·  · 2018-03-02Outsmart the Scammers. ... Protect your credit information n. Be diligent with compromised accounts

Collection Fraud

MKD-9634A-A-SL EXP 31 JAN 2020 PAGE 5 OF 20 © 2018 EDWARD D. JONES & CO., L.P. ALL RIGHTS RESERVED.

Page 6: Outsmart the Scammers - Edward Jones | Making Sense of …€¦ ·  · 2018-03-02Outsmart the Scammers. ... Protect your credit information n. Be diligent with compromised accounts

Grandparent Scam

MKD-9634A-A-SL EXP 31 JAN 2020 PAGE 6 OF 20 © 2018 EDWARD D. JONES & CO., L.P. ALL RIGHTS RESERVED.

Page 7: Outsmart the Scammers - Edward Jones | Making Sense of …€¦ ·  · 2018-03-02Outsmart the Scammers. ... Protect your credit information n. Be diligent with compromised accounts

Grandparent Scam

MKD-9634A-A-SL EXP 31 JAN 2020 PAGE 7 OF 20 © 2018 EDWARD D. JONES & CO., L.P. ALL RIGHTS RESERVED.

Page 8: Outsmart the Scammers - Edward Jones | Making Sense of …€¦ ·  · 2018-03-02Outsmart the Scammers. ... Protect your credit information n. Be diligent with compromised accounts

Romance/ Long-distance Relationship/Sweetheart Scam

MKD-9634A-A-SL EXP 31 JAN 2020 PAGE 8 OF 20 © 2018 EDWARD D. JONES & CO., L.P. ALL RIGHTS RESERVED.

Page 9: Outsmart the Scammers - Edward Jones | Making Sense of …€¦ ·  · 2018-03-02Outsmart the Scammers. ... Protect your credit information n. Be diligent with compromised accounts

Romance/ Long-distance Relationship/Sweetheart Scam

MKD-9634A-A-SL EXP 31 JAN 2020 PAGE 9 OF 20 © 2018 EDWARD D. JONES & CO., L.P. ALL RIGHTS RESERVED.

Page 10: Outsmart the Scammers - Edward Jones | Making Sense of …€¦ ·  · 2018-03-02Outsmart the Scammers. ... Protect your credit information n. Be diligent with compromised accounts

Lottery/Sweepstakes Scam

MKD-9634A-A-SL EXP 31 JAN 2020 PAGE 10 OF 20 © 2018 EDWARD D. JONES & CO., L.P. ALL RIGHTS RESERVED.

Page 11: Outsmart the Scammers - Edward Jones | Making Sense of …€¦ ·  · 2018-03-02Outsmart the Scammers. ... Protect your credit information n. Be diligent with compromised accounts

Lottery/Sweepstakes Scam

MKD-9634A-A-SL EXP 31 JAN 2020 PAGE 11 OF 20 © 2018 EDWARD D. JONES & CO., L.P. ALL RIGHTS RESERVED.

Page 12: Outsmart the Scammers - Edward Jones | Making Sense of …€¦ ·  · 2018-03-02Outsmart the Scammers. ... Protect your credit information n. Be diligent with compromised accounts

Other Red Flags

Identity verification

Immediacy of request

It doesn’t add up (part 1)

It doesn’t add up (part 2)

It doesn’t add up (part 3)

A vow of secrecy

MKD-9634A-A-SL EXP 31 JAN 2020 PAGE 12 OF 20 © 2018 EDWARD D. JONES & CO., L.P. ALL RIGHTS RESERVED.

Page 13: Outsmart the Scammers - Edward Jones | Making Sense of …€¦ ·  · 2018-03-02Outsmart the Scammers. ... Protect your credit information n. Be diligent with compromised accounts

Protect Yourself and Those You Loven Protect all personal informationn Be cautious onlinen Protect your credit informationn Be diligent with compromised accounts

MKD-9634A-A-SL EXP 31 JAN 2020 PAGE 13 OF 20 © 2018 EDWARD D. JONES & CO., L.P. ALL RIGHTS RESERVED.

Page 14: Outsmart the Scammers - Edward Jones | Making Sense of …€¦ ·  · 2018-03-02Outsmart the Scammers. ... Protect your credit information n. Be diligent with compromised accounts

Resourcesn Your state Attorney General’s office

n The Federal Trade Commission (FTC)

n The Consumer Financial Protection Bureau

n The Better Business Bureau

n The Internet Crime Complaint Center

n Your local law enforcement agency

n Your financial institution(s)

n My branch office and the Edward Jones Fraud Team

MKD-9634A-A-SL EXP 31 JAN 2020 PAGE 14 OF 20 © 2018 EDWARD D. JONES & CO., L.P. ALL RIGHTS RESERVED.

Page 15: Outsmart the Scammers - Edward Jones | Making Sense of …€¦ ·  · 2018-03-02Outsmart the Scammers. ... Protect your credit information n. Be diligent with compromised accounts

Red Flags

Next Steps

Friend or

Fraud

Scenario 1

MKD-9634A-A-SL EXP 31 JAN 2020 PAGE 15 OF 20 © 2018 EDWARD D. JONES & CO., L.P. ALL RIGHTS RESERVED.

Page 16: Outsmart the Scammers - Edward Jones | Making Sense of …€¦ ·  · 2018-03-02Outsmart the Scammers. ... Protect your credit information n. Be diligent with compromised accounts

Scenario 2

Red Flags

Next Steps

Friend or

Fraud

MKD-9634A-A-SL EXP 31 JAN 2020 PAGE 16 OF 20 © 2018 EDWARD D. JONES & CO., L.P. ALL RIGHTS RESERVED.

Page 17: Outsmart the Scammers - Edward Jones | Making Sense of …€¦ ·  · 2018-03-02Outsmart the Scammers. ... Protect your credit information n. Be diligent with compromised accounts

Scenario 3

Red Flags

Next Steps

Friend or

Fraud

MKD-9634A-A-SL EXP 31 JAN 2020 PAGE 17 OF 20 © 2018 EDWARD D. JONES & CO., L.P. ALL RIGHTS RESERVED.

Page 18: Outsmart the Scammers - Edward Jones | Making Sense of …€¦ ·  · 2018-03-02Outsmart the Scammers. ... Protect your credit information n. Be diligent with compromised accounts

Recap

MKD-9634A-A-SL EXP 31 JAN 2020 PAGE 18 OF 20 © 2018 EDWARD D. JONES & CO., L.P. ALL RIGHTS RESERVED.

Page 19: Outsmart the Scammers - Edward Jones | Making Sense of …€¦ ·  · 2018-03-02Outsmart the Scammers. ... Protect your credit information n. Be diligent with compromised accounts

Q&A

MKD-9634A-A-SL EXP 31 JAN 2020 PAGE 19 OF 20 © 2018 EDWARD D. JONES & CO., L.P. ALL RIGHTS RESERVED.

Page 20: Outsmart the Scammers - Edward Jones | Making Sense of …€¦ ·  · 2018-03-02Outsmart the Scammers. ... Protect your credit information n. Be diligent with compromised accounts

Please complete the evaluation.

Thank .you.

MKD-9634A-A-SL EXP 31 JAN 2020 PAGE 20 OF 20 © 2018 EDWARD D. JONES & CO., L.P. ALL RIGHTS RESERVED.