outcomes, impact, and communications

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Outcomes, Impact and Communications Danette Peters, Mary Reynolds Babcock Foundation Beth Kanter, Beth’s Blog Roberto Cremonini, Giving Data March 18, 2014

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Outcomes, Impact and Communications Outcomes and communicating impact are hot topics in philanthropy, but how does your organization incorporate outcome data along with communications into program and grants management? Are there systems in place to support each function and how do they work together? Learn how different foundations have incorporated outcomes tracking along with communications into day-to-day activities and the difference it has made. Hear about the systems they use and how they are designed to support program, grants management, and communications functions. Session panelist: Danette Peters, Mary Reynolds Babcock Foundation, Beth Kanter, author of “Measuring the Networked Nonprofit” and Roberto Cremonini, Cremonini Consulting. Participants will: ● Learn why data tracking is so important. ● Understand the integrated approach of using communications with outcomes data and program. ● Learn some techniques for facilitating staff meetings to identify and prioritize measurement indicators, data analysis, and sense-making steps.

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Page 1: Outcomes, Impact, and Communications

Outcomes, Impact and Communications

Danette Peters, Mary Reynolds Babcock Foundation Beth Kanter, Beth’s Blog

Roberto Cremonini, Giving Data

March 18, 2014

Page 2: Outcomes, Impact, and Communications

How Nonprofits Learn from Tracking Data Beth Kanter, Speaker, Author, Trainer

http://www.dogshaming.com

Page 3: Outcomes, Impact, and Communications
Page 4: Outcomes, Impact, and Communications

• Take jot down insights on sticky notes

• Rose = your org is doing and does well

• Thorn = challenge to do it or do it well

• Opportunity = something we want to improve

Active Listening Challenge

Page 5: Outcomes, Impact, and Communications

Affinity Cluster Concept Map of Themes

Page 6: Outcomes, Impact, and Communications
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Influence

Reach

Engage

Inform

Action

Evangelize

What are the KPIs for Outcomes?

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The Dashboard on the Wall

Page 9: Outcomes, Impact, and Communications
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http://www.bethkanter.org/design-thinking/

Page 13: Outcomes, Impact, and Communications

What are some other

methods to reflect on our

data and improve?

Page 14: Outcomes, Impact, and Communications

After Action Review

Methods for Organizational Learning

Page 15: Outcomes, Impact, and Communications

Document As You Go

Page 16: Outcomes, Impact, and Communications

Methods for Organizational Learning Asking Powerful Questions

Page 17: Outcomes, Impact, and Communications

Sense-Making

DoSomething: Fail Fest Momsrising: Joyful Funeral

Global Giving: Biggest Looser

Page 18: Outcomes, Impact, and Communications

What resonated? What is one thing you can put into practice?

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