osborne, brett a resume 1.1

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BRETT OSBORNE 2525 Raywood Vw #934. | Colorado Springs, CO 80920 | Phone: 719-749-8082 | Email: [email protected] PROFESSIONAL EXPERIENCE Lowes – Colorado Springs, CO Receiving Associate (April 2016 - Present) Processes freight and incoming merchandise Confirms receipt of merchandise, verify shipments, stock Responsible for scheduling shipments, updating schedule, filing and organizing receiving paperwork Verifies requisitions, shipping locations and seals C.H Robinson Worldwide – Colorado Springs, CO / Denver, CO Account Manager (October 2014 – April 2016) Facilitates development and delivery of business reviews Increased company net revenue by 134.3% in 2015 Manages customer expectations through the use of key performance indicators (KPI's) Primarily focuses on contractual and transactional business while offering varying modal options Independently quotes customers based on a clear understanding of supply chain and demand shifts in the market as well as seasonality Identifies areas to appropriately leverage other resources, including internal CHR and external resources to meet customer expectations Drives daily pricing decisions and collaborates on procurement exercises while also involved in daily business execution Responsible for identifying new business and efficiencies while maximizing profitability of C.H. Robinson's existing customers alongside a customer team United States Army USAR Supply NCOIC (September 2014 – Present) USRA Supply NCOIC (March 2010 – September 2014) Manages a current property book valued at 47 million dollars Operates unit level computer. Prepares all unit/organizational supply documents. Maintains automated supply system for accounting of organizational and installation supplies and equipment. Issues and receives small arms. Secures and controls weapons and ammunition in security areas. Schedules and performs preventive and organizational maintenance on weapons.

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Page 1: Osborne, Brett A Resume 1.1

BRETT OSBORNE2525 Raywood Vw #934. | Colorado Springs, CO 80920 | Phone: 719-749-8082 | Email: [email protected]

PROFESSIONAL EXPERIENCE

Lowes – Colorado Springs, COReceiving Associate (April 2016 - Present)

Processes freight and incoming merchandise Confirms receipt of merchandise, verify shipments, stock Responsible for scheduling shipments, updating schedule, filing and organizing receiving

paperwork Verifies requisitions, shipping locations and seals

C.H Robinson Worldwide – Colorado Springs, CO / Denver, COAccount Manager (October 2014 – April 2016)

• Facilitates development and delivery of business reviews• Increased company net revenue by 134.3% in 2015• Manages customer expectations through the use of key performance indicators (KPI's) • Primarily focuses on contractual and transactional business while offering varying modal

options • Independently quotes customers based on a clear understanding of supply chain and

demand shifts in the market as well as seasonality • Identifies areas to appropriately leverage other resources, including internal CHR and

external resources to meet customer expectations • Drives daily pricing decisions and collaborates on procurement exercises while also

involved in daily business execution • Responsible for identifying new business and efficiencies while maximizing profitability of

C.H. Robinson's existing customers alongside a customer team

United States ArmyUSAR Supply NCOIC (September 2014 – Present)USRA Supply NCOIC (March 2010 – September 2014)

Manages a current property book valued at 47 million dollars Operates unit level computer. Prepares all unit/organizational supply documents.

Maintains automated supply system for accounting of organizational and installation supplies and equipment.

Issues and receives small arms. Secures and controls weapons and ammunition in security areas. Schedules and performs preventive and organizational maintenance on weapons.

Inspects completed work for accuracy and compliance with established procedures. Coordinates supply activities. Reviews and annotates changes to unit material condition status report. Post transactions to organizational and installation property books. Determines method of obtaining relief from responsibility for lost, damaged and destroyed supply items.

Procedures for shipping, receiving, storing and issuing stock Stock control and accounting procedures Procedures for handling medical and food supplies Movement, storage and maintenance of ammunition Senior advisor to the supply officer and commander.

Page 2: Osborne, Brett A Resume 1.1

Analyzes statistical data and reports to ascertain trends, conformance to standard and directives, and efficiency of operations.

Senior Logistician for movement and tracking of equipment.

Conducts assistance visits to subordinate elements. Develops and executes training programs. Receives, inspects, inventories, loads, unloads, and segregates, stores, issues, delivers

and turns-in organization and installation supplies and equipment

Wincor-Nixdorf, Inc. – Austin, TXChannel Sales Director (July 2007 – March 2009)

● Built 13 professional multi-state alliances, maintained 10, with key Master Distributors and Business Partners.

Experienced in selling to management and “C” level executives.● Responsible for P&L, developing product line, pricing, and branding in sales channel

development.● Exceeded fiscal year 2007-2008 sales quota of 3.5 million by 525K.● Accounted for 50% of total channel sales volume.● Managed 10 contractual relationships with Business Partners to influence and resell ATM products.● Consulted with 10 Distribution Partners in regards to I/O and revenue generation.● 100% Distribution Partner retention and renewal.● Educated the Business/Distribution Partners on the value of Company software/hardware products.● Developed and implemented 6 successful marketing campaigns for lead generation and growth.● Led the design and implementation of effective individualized programs for each Business Partner.● Assisted in trouble shooting challenges and performed executive escalation.● Consulted with Financial Institutions on how to enhance customer service and reduce

personnel costs through deposit automation / intelligent deposit. ● Instructed financial institutions how to migrate high-volume/low-value transactions from

the teller to a self-service device while maintaining/increasing customer service standards.

● Organized new product introduction via field trials, NDA presentations, technical briefings, distributor readiness packages and trade shows.

● Worked with cross-functional teams (marketing, IT, sales) and external vendors to create strategic plans to exceed profit margins and solidify long-term relationships among Distributors/Partners.

Masea Motorsports - Springdale, OH Business Development and Sales Manager (February 2006 – July 2007)

● Ranked #1 among 4 Full-time Sales Managers.● Exceeded Sales quotas by $100,000-$250,000 each quarter.

Targeted new customers, leads and initiated Client/Business communication in a four-state territory.● Supplied product information and arranged for Business analyses of clients’ needs.● Developed benchmark demonstrations and value propositions that surpassed customer expectations.

Quantum Health LLC - Worthington, OH Account Manager and Client Services Manager (September 2004 – February 2006)

Great West Healthcare - Columbus, OHCustomer Service Director (December 2001 – September 2004)

Page 3: Osborne, Brett A Resume 1.1

Great West Healthcare - Columbus, OH Account Manager (November 1998 – December 2001)

Defense Supply Center - Columbus, OH Business Partner Relationship Manager (July 1996 – November 1998)

Berry's Barbell & Fitness - Columbus, OH Corporate Sales Manager (August 1994 – July 1996)

RELATED ACCOMPLISHMENTS:

Star Performer Awardfrom Wincor-Nixdorf, Inc. (December 2007)

Above & Beyond Awardfrom Quantum Health, LLC (October 2005)

Top Performer Awardfrom Great West Healthcare (February 1999)

ACADEMIC BACKGROUNDB.A. Health & Fitness Business Management – CAPITAL UNIVERSITY, Columbus, OH 1994

TECHNICAL SKILLS

Microsoft Applications: Word, Excel, Powerpoint, Publisher, Access, Outlook and Lotus Notes.

Other Applications: SalesForce.com and ERP systems such as SAP, ESS, Navishphere, PBUSE (Property Book Unit Supply Enhanced), GCSS (Global Combat Support Systems)

CERTIFICATIONS

HAZMAT