ordatronics credentials rory panetta june 2011

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Copyright © Ordatronics Pty Ltd -2010 Ordatronics Digital Communications Credentials June 2011

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Page 1: Ordatronics credentials Rory Panetta June 2011

Copyright © Ordatronics Pty Ltd -2010

Ordatronics

Digital CommunicationsCredentials

June 2011

Page 2: Ordatronics credentials Rory Panetta June 2011

Selection of our

Customers

Copyright © Ordatronics Pty Ltd -2010

Page 3: Ordatronics credentials Rory Panetta June 2011

Our Clients

Engage our services to create connected experiences so

they provide more value than their competitors,

build a sustainable competitive advantage

and deliver financial benefit to their business.

Copyright © Ordatronics Pty Ltd -2010

Page 4: Ordatronics credentials Rory Panetta June 2011

Our Business

A digital communications company, enabling leading

retailers and brand marketers to connect with their

customers and staff via dynamic displays, touch screen

kiosks, web and mobiles. A leader in deploying and

managing digital retail networks.

Copyright © Ordatronics Pty Ltd -2010

Page 5: Ordatronics credentials Rory Panetta June 2011

Connected Customer Experience

Connected Customer

Customer Experience is no longer just about a physical card that can track points, an online banner campaign – or great digital signage in your branch, store or commercial space. We understand the new connected customer. We look at smart ways to distribute or extend a contextual experience across as many touch points as possible – including at the point of purchase.

Coordinate Multiple Touchpoints

Ordatronics works on the basis that there is a need to facilitate, coordinate and integrate to what you are doing elsewhere to facilitate a connected online and offline experience, with common themes and language.

Beta – Pilot – Rapid Deployment

We will work with you, your partners and suppliers to test new concepts, where you can launch, test, relaunch vs costly big budget initiatives. This approach allows us to work together and test, measure, tweak, re-tweak, evolve, relaunch.

We focus on what customer, member or shopping audiences think and need and connect with them on their “turf”.

Pre Digital Age

Few Touchpoints

Touch Points, the way we interact

with companies are limited to

analog only. In person, on the

phone and in store or branch were

the primary ways the customer

touched the company’s brand or

service

Digital Age 2.0

Multiple Touchpoints

There are now multiple ways for

people, business and brands to

engage, interact and transact with

each other. Analog and digital

touch points are connected to

create a single experience.

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1500+12+ 7500+

98%+ 10 10

Connected Blue Chip Customers

individual Retailers Connected devicesunder management

Uptime Industries Years in Business

Copyright © Ordatronics Pty Ltd -2010

Experience

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Snapshot

Experience & Solution Design

Hosted Solutions & App Dev

Procurement & Project Management

Factory & Tech Field Force

Helpdesk & Maintenance

Manage & Control Your Digital Retail

Network

True Blue Aussie Company , launched late 2001 Offices in Sydney and Melbourne, manufacturing

facilities in Victoria, services globally Services geared to single store owner to corporations

with scaled operations comprising 1000+ stores/branches

Blue chip service in all States & Territories Creating and maintaining connected customer

environments for clients since 2001 Profitable campany

Creative Hard/Software Content

Reports

Uptime98%National

Coverage

Page 8: Ordatronics credentials Rory Panetta June 2011

Ordatronics is product and technology agnostic. In addition to our products, we have also established sound value add partnerships with leading organisations. This combination allows you to source the optimal solution from a single vendor.

We recognise that no single company has a monopoly on great ideas, great technology, or delivery of solutions. To ensure we can bring the best of breed end-to-end solutions to our customers, we have very close partnerships with some of the most advanced digital merchandising companies in the world.

These partnerships provide Ordatronics with world class solution development and delivery, along with priority access to support routes and early access to new solutions and technology that facilitate improved delivery of a connected customer environment.

Our alliances allow us to deploy interactive and digital display solutions that interface and service complex transactional back end systems. Ordatronics has extensive experience in creating user experience interfaces and working with systems and applications that manage enterprise wide business processes.

Our expertise ensures our customers can quickly and cost-effectively deploy proven and flexible interactive and display solutions. With our partners we consult, design, build and operate services for Windows, Android, as well as Apple based infrastructure and mobile devices.

Industry Partnerships

Page 9: Ordatronics credentials Rory Panetta June 2011

Malcolm van Yssel DykStore Owner

Supa IGADoonside, NSW

Customer Voice

“I was not so sure at the beginning about the impact of the kiosk in my store. But once

installed, I saw how my shoppers were engaged and using it in a regular base and then saw how it improved the sales at the

categories featured in the kiosk, I would not hesitate to highly recommend this marvellous

sales tool to any store owner”“I was not so sure at the beginning about the impact of the kiosk in my store. But once installed, I saw how my shoppers were engaged and using it in a regular base and then saw how it improved the sales at the categories featured in the kiosk, I would not hesitate to highly recommend this marvellous sales tool to any store owner”

Hi Ant,Just a quick note to thank you and your team in particular Tony Dagger for going not only "the extra yard but the extra miles" literally to get the replacement screen installed and running at Bondi and to support the I Phone 4 launch last night.Great effort, thanks

Glenn Earl-PeacockStore Development

Telstra Retail |Telstra ConsumerTelstra Head Office, Sydney, NSW

Dean ClarkeGeneral Manager Retail Sales Development

TabcorpSydney, NSW

“Tabcorp engaged Ordatronics as part of a major project to assist in the design, development and implementation of the Retail TAB of the future. Ordatronics

brought to the table significant skills and experience in the management of electronic content and display that Tabcorp has found to be invaluable in delivering

this project. Ordatronics are an innovative company who are committed to supporting and directing its clients for the best competitive and commercial

outcome, responsive to their needs and underpinned by a team of professionals with a "can do" attitude. Ordatronics have established themselves as a

partner of Tabcorp and we look forward to working with them on future projects”

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Recognition

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Customer Sites

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Brisbane Queen St Branch

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QSR – Recipe Procedure Guide

Black silicone skin protects the tablet inside ruggedised unit

Cables can be routed via side or back openings

Vesa Standard mounting holes for quick swing-arm installation

Secure, HTTPS login access to easily update tablet content across the

network of restaurants

Touch Tablet App (iPad/Windows/Android compatible)

Concept/Solution Design

Staff GUI Development/Design

Search

Video

Images

Procurement

Installation

Support

Usage Analytics & Reporting

Client: Guzman Y Gomez

Client Pain:

Kitchen staff forget recipe ingredients and procedures. Staff

had to refer and browse through a physical binder with pics

and text. Difficult to manage and control consistency of

content across network of restaurants.

Page 22: Ordatronics credentials Rory Panetta June 2011

Automotive/Banking – Member Kiosk

Concept development

Solution design and execution

Deployment

Maintenance and support

Holden required a rewards redemption solution that

eliminated the need for a call centre to order and issue

printed paper-based coupons. A stand-alone kiosk solution

was developed, fitted with a high capacity thermal printers

(approx. 3500 tickets) and a wireless modem for secure

remote monitoring. The solution was developed and

delivered within 4 weeks to meet a crucial deadline and has

been running successfully, with close to zero downtime, for

almost 5 years.

Client: GM Holden/Westpac

Page 23: Ordatronics credentials Rory Panetta June 2011

10 reason why companies choose us1We know what we're doing because we've done this before.When you do something over and over again - you become good at it. We are in our tenth year. The people behind, systems, and operations that founded Ordatronics have amassed a team of industry veterans to ensure the company's success.

2We built our products & solutions from scratch to do exactly what they do now.Often companies start down a path, see success elsewhere, and shift focus. Not us -we add functionality and expand the roadmap. When we identify a need in the market, or a client presents a new requirement - we develop and seamlessly integrate a solution, and tout the same mission as when we were founded.

3We help you develop, manage and control your display or interactive content - on LED, mobile, PC, internal TV, or kiosks monitors- yes, we support it.Your message may need to meet your audience wherever they go - on a LED display in your branch or store, on the mobile, on the laptop, on internal TV, or on a kiosk screen. Our products were built to be ubiquitous and publish content to these devices to meet relevant customer, employee or member audiences on their turf.

4Your business is our business - and we take our business very seriously.We are dedicated and committed. Don’t take our word for it. Ask any of our customers. Our team works closely with your team and won't rest until your bottom line is growing or other KPI’s are met. We are technology agnostic which allows us to make the best use of your existing software and hardware infrastructure.

5We are pervasively integrated throughout the digital display and interactive ecosystem.If your current operations structure requires that we integrate with players, technologies, multi vendor systems, back-office applications or servers, odds are we've already done the leg work. Check out our partners.

6We stream content 24/7 to thousands of devices across Australia for some of Australia’s largest corporations.Concerned about scale? Don't be. With 98%+ uptime, dedicated teams for each account, and 24/7 national operations support, we designed this company to support businesses like yours.

7We continue to hire the best and the brightest.Scaling a company with the same focus on intellect and culture is a challenge. Even as we add offices and scale teams, preserving the quality of our people is priority #1.

8We help you manage and control assets to reduce environmental impact and cost.We can help you develop an asset management strategy so you have a clear asset value recovery process and can recover value from end of life and end of lease assets or assets that do not meet new requirements. We work with a network of recovery specialists that is unrivaled in the industry today and can help you plan;

De-installation Services Data Destruction Environmentally-Sound Recycling or Remarketing

We can provide you with real time analysis of your network of connected devices and load states across large and distributed fleets of hardware and monitors. We will provide you with a composite picture of infrastructure utilisation and efficiency in correlation with energy consumption, costs and carbon footprint based on your actual energy rates;

produce asset life-cycle specific reports which provide analysis of this data on a granular basis by categories, locations, machine manufacturer, models, and SOE instances

Estimate likely e-waste outcomes from fleet renewal activities

9We are already thinking about five years from now.Today's world of convergence, cross-platform integration, and content anywhere is downright daunting. We continue to innovate against current and new products to keep you years ahead.

10We're a good laugh. At least, we think we are.All joking aside, we joke a lot. The challenges we solve for are serious, and our business is highly complex - but you'll be surprised at how much fun we'll have working together.

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Copyright © Ordatronics Pty Ltd -2010

CONTACT

Hans de Kraker

Ordatronics Pty Limited ABN 98 098 945 469

M: 0410 598 053 Level 6, 141 Walker StreetT: +61 2 8003 5029 North Sydney NSW 2060F: +61 2 8908 3455E: [email protected]: www.ordatronics.com Customer Support: 13000 KIOSK

Rory Panetta

Ordatronics Pty Limited ABN 98 098 945 469

M: 0416 123 222 Level 6, 141 Walker StreetT: +61 2 8908 3416 North Sydney NSW 2060F: +61 2 8908 3455E: [email protected]: www.ordatronics.com Customer Support: 13000 KIOSK