optimising sales process for video animations

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Selling a complicated product video animations for business

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Post on 09-May-2015

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DESCRIPTION

I used to do my sales process (for online video animations) all wrong! I was asking too many questions, creating confusing, not talking money. This presentation shows you how I turned my sales process around, to show clients they're in control, that the process is well documented, that they can see what they can get.

TRANSCRIPT

Page 1: Optimising sales process for video animations

Sellinga complicated product

video animationsfor business

Page 2: Optimising sales process for video animations

and I create video animationsat www.sworl.be

Page 3: Optimising sales process for video animations

This is an example of a companyI helped explain their business

Page 4: Optimising sales process for video animations

This style is very different, but the first phone conversation with the client is usually the same...

Page 5: Optimising sales process for video animations

“We needa movie

for our website”

Page 6: Optimising sales process for video animations

... to explain a productor idea in a short time.

Page 7: Optimising sales process for video animations

“What’s the cost?”

Second question

Page 8: Optimising sales process for video animations

“How does it work?”

Clients usually don’t know how online animations are made

Page 9: Optimising sales process for video animations

Clients are unsure what questions to ask during the first contact, to get a great

movie.

Page 10: Optimising sales process for video animations

2D or 3D?HD? Subtitles?

I used to ask too many questions.

Page 11: Optimising sales process for video animations

2D or 3D?

Length?Whatlanguage?

HD? Subtitles?

You writethe script?

This makes the client feel confused:what’s the impact of these questions?

Page 12: Optimising sales process for video animations

What’sthe cost?

It’s complicate

d

How doesit work?

can’t give price right

away.

In the past, I didn’tanswer any of the questions:

Page 13: Optimising sales process for video animations

ANSWER

THE QUESTION

So these are mynew sales resolutions:

Page 14: Optimising sales process for video animations

Easy process:5 steps.

You get to pick 5x

(drawings, voices,...)

How doesit work?

Page 15: Optimising sales process for video animations

We co-writeYou writethe script?

70 secondsHow long?

I convertedquestions to assumptionsand explain the impact.

Page 16: Optimising sales process for video animations

LET’S

TALK MONEY

Page 17: Optimising sales process for video animations

Starts at 1500€for simple 2D animation

What’s the cost?

If you tell me your budget,I fit the best graphics to your money.

Page 18: Optimising sales process for video animations

I can SHOW what you getfor a specific price range.

Page 19: Optimising sales process for video animations

PRESALES INFO

ONLINE

Page 20: Optimising sales process for video animations

This lady likes endless calls.

She doesn’t exist: I bought her on a stock

website.

Page 21: Optimising sales process for video animations

These 2 love long emails.

I don’t. So what clients are asking again and again, should be on my website.

Page 22: Optimising sales process for video animations

So my website now explains how video animations are

made.

Page 23: Optimising sales process for video animations
Page 24: Optimising sales process for video animations

DON’T DO

WHAT THEY ASK

Page 25: Optimising sales process for video animations

We want HTML5

animations

because that works on iPad

True, but expensive.Can I change the question?

Page 26: Optimising sales process for video animations

We want HTML5

animations

because that works on iPad Embed

animations as YouTube

videoand get

the same impact

Page 27: Optimising sales process for video animations

CLIENT IS

IN CONTROL

Page 28: Optimising sales process for video animations

I explain very early HOW the client is involved

Here, he can pick a voice-over.

Page 29: Optimising sales process for video animations

... or co-create the script

Page 30: Optimising sales process for video animations

... or pick a character

Page 31: Optimising sales process for video animations

SPEAK

CLIENT LANGUAGE

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Check www.sworl.beif you’re interested in video

animations for business.