OPERATIONS/ DEPARTMENTALMANAGERDURATION 18 months

JOB ROLES THIS PROGRAMME IS GREAT FOR

QUALIFICATIONS

WHO IT’S A GOOD FIT FOR

PROGRESSION OPPORTUNITIES THIS COULD LEAD ON TO

Operations/Departmental Manager Level 5

CMI Level 5 Diploma in Management & Leadership

CMI Chartered Manager Award (eligible with 3+ years management experience)

Existing senior managers who want to improve their potential

Next generation managers who are stepping up to the next level of their career

New hires in senior management roles who would benefit from a structured qualification when joining your business

Chartered Manager Degree Apprenticeship

This apprenticeship is suitable for all roles with management responsibility across all departments, for example:

Operations Manager

Regional Manager

Divisional Manager

Department Manager

Specialist Manager

QA.com

Level 5 (CMI)

Our Operations/Departmental Manager Level 5 apprenticeship develops effective management and leadership practices at a higher level. It will make a fundamental difference to the capability of your senior managers, so they have the potential to improve quickly and make a real difference to your organisation. The learner journey below shows the learning outcomes of the programme and how it is typically arranged.

CMI CHARTERED MANAGER AWARD

Evidencing 20% off-the-job learning

We are the apprenticeship experts and can help advise you on how best to do this.

Our programme facilitates off-the-job learning, it’s been developed using a blend of online learning, on-the-job learning, and classroom training.

This 20% needs to be done within working hours.

V3.1 AUGUST 2019

As part of the Level 5 Operations Manager Apprenticeship, all learners completing this qualification will automatically be assessed for the CMI Chartered Manager Award. Automatic eligibility includes successfully passing the EPA and a minimum of three years management experience.

Apprentices achieving the CMI Chartered Manager Award will join a community of management professionals who deliver:

• A demonstrable link to organisation impact and management activities

• Integration of applied learning and effective practice

• Support for talent management / succession planning

• Focus within management teams on delivering results

• Benchmarking of skills against a professional standard

• A focus on ethics

En

rolm

ent*

121 with line manager, induction with Skills Coach.

Commitment Statement agreed.

Inte

rnal

Gat

eway

En

d-p

oin

t as

sess

men

t(E

PA

) pre

par

atio

n

QualificationAwarded

QA Skills Coach work-based learning support with assignments and end point assessment preparation

18 months (total)

15 months 3 months

Ext

ern

al G

atew

ay

Ext

ern

al E

PA

– in

terv

iew

, p

ortf

olio

, kn

owle

dg

e te

st

& p

rofe

ssio

nal

dis

cuss

ion

Develop portfolio (competency evidence) – Skills Coach led

*Level 2 functional skills, English and maths will need to be passed as part of the programme (if notalready) and certificates presented, prior to QA internal gateway. This will be discussed at enrolment.

Mod

ule

1:

Man

ager

to

Lead

er

CMI assignment:Unit 501 – Principles of Operational Leadership & Management

Unit 502 – Principles of Developing, Managing & Leading Individuals

Unit 525 – Using Reflective Practice to Inform Personal & Professional Development

Classroom(3 days)

Online Pre work

Online Post work

Mod

ule

2:

Del

iver

ing

Op

erat

ion

alE

xcel

len

ce

CMI assignment:Unit 515 – Creating & Delivering Operational Plans

Classroom(3 days)

Online Pre work

Online Post work

Mod

ule

3:

Fun

dam

enta

lsof

Pro

ject

Man

agem

ent

CMI assignment:Unit 509 – Managing Stakeholder Relationships Unit 513 – Managing Projects to Achieve Results

Unit 514 – Managing Change

Classroom(2 days)

Online Pre work

Online Post work

Mod

ule

4:

Man

agin

gB

ud

get

s

CMI assignment:Unit 520 – Managing Finance

Classroom(1 day)

Online Pre work

Online Post work

Bri

ng

ing

it

all t

oget

her

Project completed

Advanced Time Management, Advanced Communication Techniques, Chairing Meetings

12 months 3 months Commencementof project for EPA