operations 102 communications. operations 102—communications 1.strategy: the culture of your...

Operations 102Communications

Operations 102—Communications

1. Strategy: The Culture of Your Church.

2. Strategy: Parsing the Preaching Pastor

3. Web

4. Hardware & IT

5. Productivity Tools

6. Multisite & Cutting Edge Issues

7. Advertising

8. Policy & Practice

9. Policy & Practice

10. Communications Team

Today’s Topic

The backbone of communications is hardware and information technology. These are the tools that we have at hand to implement a communications strategy. Is your shop PC or Mac? Or, have you skipped those tools and gone to tablets? We will examine the total cost of ownership of pcs, tablets and pads. Wi-Fi is a growing need for the entire campus, but what about the cost?

Topic, cont.

This class will touch on telephone and the changing trends in smart phones. Ten years ago, cloud computing and storage was a pipe dream; now they are standard for homes and becoming common in business. All churches need a data security and backup plan. In all of this, what are the trends for the future?

Chris Gunnare

Chris is the Chief Operations Officer at the Lutheran Church of Hope in West Des Moines, Iowa. The church has 9,500 in worship and Chris has come out of the business community to his present position. Through this leadership role in the church, Gunnare provides guidance to the following ministries: worship, production, fellowship, administration, finance, hospitality, facilities, communications and Café Hope.

Hardware & IT

The World is changing

http://www.google.com/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=aXV7waASYmjRzM&tbnid=RoJtw_CGVoSMQM:&ved=0CAUQjRw&url=http://www.docstoc.com/docs/9724943/Church-Bulletin---PDF&ei=IhrtUduIAo3S9gT9zICIDA&bvm=bv.49478099,d.eWU&psig=AFQjCNFg_GHhF8pNMCW3lWGDOBEMd_Kzhw&ust=1374579608278032

http://www.google.com/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=B-sHs0LskK_TGM&tbnid=uQyuXdKN8Hk0pM:&ved=0CAUQjRw&url=http://www.gorocketfuel.com/the-rocket-blog/church-web-design-from-rocketfuel/&ei=cBrtUe6DNYaK9QS-04DYBA&bvm=bv.49478099,d.eWU&psig=AFQjCNGEp_Z1yiirC6FrhSCbu4tuh8dxqQ&ust=1374579665540099

https://www.google.com/imgres?imgurl&imgrefurl=http://www.nhcs.net/parsley/curriculum/postal/envelope.html&h=0&w=0&sz=1&tbnid=fpRsf5dbKUSt9M&tbnh=167&tbnw=302&zoom=1&docid=8jTboyvfFVYWHM&hl=en&ei=ohrtUcSIA5Kw8QTKuoGQAQ&ved=0CAEQsCU

http://www.google.com/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=oyykUDLJho-yOM&tbnid=2HmtwACZQYE1oM:&ved=0CAUQjRw&url=http://www.web2pdfconvert.com/pdf-email&ei=1xrtUeKHAYTg8wTT54HQDQ&psig=AFQjCNEr1OOVcvLuRrHX9vd5iknizfb69g&ust=1374579766914685

http://www.google.com/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=8QnAQEIqPxxNfM&tbnid=ev5fDlmAQiQ_VM:&ved=0CAUQjRw&url=http://ymcaleadersclub.webs.com/registrationform.htm&ei=_hrtUayGDIes9ASZlYCoBw&bvm=bv.49478099,d.eWU&psig=AFQjCNGZmmSgKsmVYpC5wzgfoDdg8MxKXw&ust=1374579833775172

https://www.google.com/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=1Ha8Uelw5OBktM&tbnid=0k2NgNv5VJXRoM:&ved=0CAUQjRw&url=https://www.infosnap.com/m/public/registration&ei=ZxvtUa-LKo7y9gSo0IGADA&bvm=bv.49478099,d.eWU&psig=AFQjCNFT-Gtj4CdPcM4M9h_mSNZfc7zQcQ&ust=1374579936929845

http://www.google.com/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=_uYZQtyTnImmvM&tbnid=j1RFXgGIUSmbqM:&ved=0CAUQjRw&url=http://edm310.blogspot.com/2010/09/photograph-your-check-to-deposit-it.html&ei=uxvtUZmOD4mI9AThioGgDg&bvm=bv.49478099,d.eWU&psig=AFQjCNFkIoxlIHTQRvuq4VtKLyusQls2wQ&ust=1374580017855031

http://www.google.com/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=-Tc7z4IE_HK9jM&tbnid=tt1yl1WpzgBe4M:&ved=0CAUQjRw&url=http://www.squirrelcart.com/help/1.5.0/MasterCard.html&ei=3xvtUan6BYPM9ASdyICgCQ&bvm=bv.49478099,d.eWU&psig=AFQjCNE-ocNTewQ56Nnu4a-KFsuD0VOUIg&ust=1374580052389553

http://www.google.com/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=Y_G9PjgzoWFGnM&tbnid=0uyHp9sqy91EvM:&ved=0CAUQjRw&url=http://www.stpatselkhorn.org/AdultFormation/BibleStudy.aspx&ei=BhztUci_OITY9ASurYAg&bvm=bv.49478099,d.eWU&psig=AFQjCNFfTlYtYgtn5is2nJaeXA0e3Tgc1A&ust=1374580094788148

http://www.google.com/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=zyYg3DZoksVKVM&tbnid=WynTuZVaKLo0cM:&ved=0CAUQjRw&url=http://swerve.lifechurch.tv/2009/05/08/youversion-mobile-update/&ei=LxztUfPRBY309gT2nYGoAg&bvm=bv.49478099,d.eWU&psig=AFQjCNEq2J0TP8cQgq-QxuTFsWRW6hzmUQ&ust=1374580137230713

http://www.google.com/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=oyykUDLJho-yOM&tbnid=2HmtwACZQYE1oM:&ved=0CAUQjRw&url=http://www.web2pdfconvert.com/pdf-email&ei=1xrtUeKHAYTg8wTT54HQDQ&psig=AFQjCNEr1OOVcvLuRrHX9vd5iknizfb69g&ust=1374579766914685

https://www.google.com/imgres?imgurl&imgrefurl=http://coreenm.deviantart.com/art/iPhone-text-message-styles-213599565&h=0&w=0&sz=1&tbnid=keJGRcSxuzKpJM&tbnh=312&tbnw=161&zoom=1&docid=6IG7841bspFtuM&hl=en&ei=fRztUYOjOY3i9gTYtYGwBA&ved=0CAEQsCU

World is changing

http://www.google.com/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=0nTLKDgJreaNsM&tbnid=j6rMoXDBkfGjOM:&ved=0CAUQjRw&url=http://depositphotos.com/1656190/stock-photo-Mobile-smart-phone.html&ei=0iXtUbTnNoa68ASEqoGoDQ&psig=AFQjCNGShQkfxR27KA2SFIfCt6psbYCebg&ust=1374582609530002

http://www.google.com/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=m34DMjdr5VNLdM&tbnid=q9XAOZohEHTguM:&ved=0CAUQjRw&url=http://www.unicentrix.net/category/smartphone/&ei=giXtUdGTIZTu9AS44YCwDA&bvm=bv.49478099,d.eWU&psig=AFQjCNGu_P9XPZ-eJ0VfQ6yjsWaSb7BGYw&ust=1374582517602481

http://www.google.com/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=15mvvXE-wQzJFM&tbnid=rE-QbdyisB5RnM:&ved=0CAUQjRw&url=http://ipod.about.com/od/iphonevscompetitors/tp/Iphone-Or-Android-which-to-buy.htm&ei=ryXtUfu9Movo9gSAsIHgBQ&bvm=bv.49478099,d.eWU&psig=AFQjCNGu_P9XPZ-eJ0VfQ6yjsWaSb7BGYw&ust=1374582517602481

http://www.google.com/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=PcUDO0FePS1DjM&tbnid=oyFxYi8pyP80lM:&ved=0CAUQjRw&url=http://www.123rf.com/photo_9193361_tablet-computer--mobile-phone-vector.html&ei=-iXtUdLWGpHc9QTNkYDgCg&psig=AFQjCNFdpGn9pQClWcU3Wu-69lFW7XedtQ&ust=1374582636392824

http://www.google.com/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=KywEqJ4_xCF0mM&tbnid=Q79gKmJ4RWIFjM:&ved=0CAUQjRw&url=http://www.pcworld.com/article/2024229/surprise-razer-brought-a-decent-windows-8-gaming-tablet-to-ces.html&ei=BybtUfuEBozm8gSF94HwCA&psig=AFQjCNFdpGn9pQClWcU3Wu-69lFW7XedtQ&ust=1374582636392824

Overview

Web sitesOn-Line GivingHardware (PC/Mac)Network Security / CloudBack Ups

Web sites

http://www.sharefaith.com/blog/wp-content/uploads/2013/04/churchwebsite.jpg

http://www.google.com/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=jT8dOfCYrS3MsM&tbnid=vogO6xn3di_euM:&ved=0CAUQjRw&url=http://oodlesapps.com/&ei=8DLtUYjCEobg8ATL9YHgCA&psig=AFQjCNHYouwB80lCh8wAMO8NPW5PvqhC9w&ust=1374585914492292

On-Line Giving

http://www.onlinegivingstudy.org/quarterlyindex

Hardware

http://www.google.com/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=Ue_ib2OhpHd1VM&tbnid=BFteJLQPR4Go8M:&ved=0CAUQjRw&url=http://www.schultzeworks.com/philcopc/&ei=Bi_tUdCXHIfu9AT_0IGIDw&psig=AFQjCNH5Ow7mERH-d0YuiLprP9cGpNUtIA&ust=1374584965270149

http://www.google.com/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=uKhm2OqN0mfnmM&tbnid=6Glg9NCdAi5bLM:&ved=0CAUQjRw&url=http://blog.kace.com/2012/09/13/sysprep-for-mac-os-x/&ei=IC_tUbWpKITa8ATh3ID4Dw&psig=AFQjCNH5rCm9KcUL5gR7CfAb2AJo1OK6NA&ust=1374584988653114

http://www.google.com/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=UzIeFFIDw4fdoM&tbnid=ntgnPq7T0b_HiM:&ved=0CAUQjRw&url=http://www.radfordpl.org/getting-started-with-e-readers-and-tablets/&ei=ey_tUYwIkMD2BNucgcgO&psig=AFQjCNFB80VClqD3Ynxc8KXZuxSpanGLtA&ust=1374585077513635

Network Security

http://www.google.com/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=VdFjwHI1Xd0Y-M&tbnid=KptaAZpsG0DwtM:&ved=0CAUQjRw&url=http://en.wikipedia.org/wiki/Wi-Fi&ei=2zbtUaffLoPQ8wTwpIG4AQ&psig=AFQjCNGcdZ4w4BirLDFbJw4EYE8lq-ddug&ust=1374586964632392

http://www.google.com/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=1-YAUo9FxLOdQM&tbnid=PggQK5nZSsH8OM:&ved=0CAUQjRw&url=http://www.transtechone.com/blog/2013/05/network-security-maintaining-your-networks-integrity/&ei=3jvtUZLeF5HI9gSiqoGQBA&psig=AFQjCNFPEXkkVQIAk3ltp2a04oLzVxAD3g&ust=1374588252885134

http://www.google.com/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=2fqpphjjGNhxZM&tbnid=ns-2NUj5YV8AXM:&ved=0CAUQjRw&url=http://www.savannah.chatham.k12.ga.us/schools/wfhs/Pages/BYODCodeofConduct.aspx&ei=2T3tUdbzI4fm8gTpt4HQAQ&psig=AFQjCNGdSjnUcGKagAvmcxZvbYtldIvSXg&ust=1374588758514793

http://www.google.com/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=AUnOc0lPkH0XCM&tbnid=JqVAEo0YxyothM:&ved=0CAUQjRw&url=http://en.wikipedia.org/wiki/Cloud_computing&ei=dz_tUaezHI_g8wSLmIHoDw&psig=AFQjCNE9j_3lxUOq8Dq34yke7DL-hHB8yw&ust=1374589169984978

Back-Ups

http://www.google.com/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=7HWw9KM14K0eGM&tbnid=Az1-KyJNuKrm8M:&ved=0CAUQjRw&url=http://www.empowernetwork.com/jmorris1a/blog/smart-business-backup-your-computer/&ei=20DtUY3tG4Wa8wTBrICYCA&psig=AFQjCNEg9pjG2CrThS2kM4VXTWYwyzedPQ&ust=1374589522810614

http://www.google.com/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=Wd_nyvXNU4gZUM&tbnid=i1aEYhLOytDWKM:&ved=0CAUQjRw&url=http://us.toshiba.com/computers/storage/portable/auto-hdd/&ei=AEHtUfGWJoeQ9gSy_YC4Cw&psig=AFQjCNEb5QLgfKZuiLSiD3QV5tLMztHgRA&ust=1374589562659007

Phone Systems

http://www.google.com/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=BO-sxioSda72lM&tbnid=vXiW_8H0xOIvkM:&ved=0CAUQjRw&url=http://www.oryx.xlg.co.uk/voip/what_is_voip.html&ei=unXtUcjnHIWa9QTLpoGYAg&bvm=bv.49478099,d.eWU&psig=AFQjCNFmqS9W8igxlPMZtrXzaQK1xXJsIQ&ust=1374603054630861

http://www.google.com/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=p1g_glAIoyJq8M&tbnid=XBYqLAn2epwEUM:&ved=0CAUQjRw&url=http://www.networkcablingsystems.com/telephone_system_design.htm&ei=0HXtUbeEDoW29QST3YC4BA&bvm=bv.49478099,d.eWU&psig=AFQjCNGqsq-h4D7IV6DxwiVVi2C7wSNfQA&ust=1374603086664811

http://www.google.com/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=fzzFEG_r2QYNwM&tbnid=B7_sqldLZkDbHM:&ved=0CAUQjRw&url=http://www.phonserv.com/2_long_beach_nortel_networks_norstar_phone_line_service_repair.html&ei=6XXtUbCnC4zw8ASSz4HQDQ&bvm=bv.49478099,d.eWU&psig=AFQjCNHWtCRGt4UkqGWCazDk3TI_B1WHAw&ust=1374603108581321

Resources

http://www.google.com/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=JtkDDr6oeE_iMM&tbnid=ntRVvh8AY0C2KM:&ved=0CAUQjRw&url=http://citrt.pbworks.com/&ei=JyztUeC9Oo3i9gTYtYGwBA&psig=AFQjCNEGj6Sxv1w878ZcsCAeOt3qy90Pew&ust=1374584221914693

http://www.google.com/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=pXkhv7wpKUMQrM&tbnid=vi0gMe6mOyJKmM:&ved=0CAUQjRw&url=http://dreaminsoul.com/connection/page/2&ei=DkXtUeibHY7Q9gSA2YGADw&bvm=bv.49478099,d.eWU&psig=AFQjCNFy5dxICxyIOjuXbDFcRhCOlq4nKg&ust=1374590544668874

http://www.google.com/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=4kXTRnh_dbU9yM&tbnid=uSVGab6DmtvaFM:&ved=0CAUQjRw&url=http://vimeo.com/channels/xpastor&ei=KUXtUYGkFoTs8gSJ34DwAw&bvm=bv.49478099,d.eWU&psig=AFQjCNExyR7d8qWTorGfIZlAm72yrTkTww&ust=1374590626684594

http://www.churchmarketingsucks.com/2013/06/2013-church-communication-survey-preliminary-results/

http://www.google.com/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=wKAjokH-iAcr-M&tbnid=1IcoVapQ3puJGM:&ved=0CAUQjRw&url=http://justinwise.net/sayge-giveaway&ei=IEbtUdypD4Pk9ATC_oDgBQ&bvm=bv.49478099,d.eWU&psig=AFQjCNEcorYvTYN8U7zPSnEz305dPuvO3w&ust=1374590786845363

http://www.google.com/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=FNUuxUqSN_dGdM&tbnid=w4mBLoui2DsQPM:&ved=0CAUQjRw&url=http://justinwise.net/002&ei=70btUZ_RDpPC9gSo8oG4DA&bvm=bv.49478099,d.eWU&psig=AFQjCNFl9onixH3pXdbT6joQoLhDNjCn7Q&ust=1374591060429743

http://www.google.com/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=A81hDmlIvE22xM&tbnid=HUVoDJVP_g0fCM:&ved=0CAUQjRw&url=http://www.thecashlinqgroup.com/page.asp?i=35&ei=DEftUe20JZSI9gSRwIGoAw&bvm=bv.49478099,d.eWU&psig=AFQjCNH7Wd4vMboOWQJGDsGVvc_I0mR6xw&ust=1374591112201148

Q & ASend Questions via Chat to Tami

Chapter 4, “Vocabulary Defines Culture”Cracking Your Church’s Culture Code by Sam Chand

Given what you have learned in this chapter, how will you change your leadership of meetings? Consider the following:

The opening lines of the meeting The value of people/productivity Casting vision People's shortened attention spans Building trust

How can you create an assessment tool that monitors the words, phrases, and communication patterns of your staff for a period of time in order to provide a picture of the real work culture you serve in and then use what you learn to further enhance a positive work culture?

In what ways do "words and phrases" that are destructive to the desired work culture creep into your present culture? What can you do to help leadership staff to recognize and address them quickly and appropriately?

operations 102 communications. operations 102—communications 1.strategy: the culture of your...

Documents

communications slide

hardware slide

ups slide

trust slide

tami slide

communications team

network security slide

present culture