openscape uc suite v5 datasheet within vmware esxi 4.0 environment

OpenScape UC Suite V5 Hardware requirements for VMware ESXi 4.0 environment

OpenScape UC Suite within VMware ESXi 4.0 environment.

Author: Area:

Otvio Bruno SEN VA AP PT TSE

E-mail: [email protected]

Copyright Siemens Enterprise Communications GmbH & Co. KG 2010 Copying of this document and giving it to others, or the use or communication of the contents thereof, is forbidden without prior written authorization. The copyright notice hereon shall not constitute or imply publication. All rights are reserved. Issued by SEN VA , Munich, Germany

OpenScape UC Suite within VMware ESXi 4.0 environment Date: September 8th 2010, Author: Otvio Bruno, SEN V&A Technical Sales


OpenScape UC Suite within VMware ESXi 4.0 environmentTable of Contents1 2 GOAL OF THIS TIP FUNDAMENTALS OF VIRTUALIZATION / VMWARE2.1 Fundamentals of virtualization / VMware 2.2 Available Training for VMware in the SEN Academy for Professional Training website

1 11 1

3

OPENSCAPE UC SUITE V5 WITHIN VMWARE ENVIRONMENT3.1 3.2 3.3 Advantages of virtualization for the OpenScape UC Suite V5 Which VMware version is supported by the OpenScape UC Suite V5? Which are the OpenScape UC Suite components supporting VMware ESX 4.0i?

22 2 3 4 4 4 5

3.4 Which VMware features are supported by OpenScape UC Suite V5? 3.4.1 vMotion 3.4.2 High Availability (HA) 3.4.3 Distributed Resource Scheduler (DRS)

4

VMWARE LICENSING MODEL

6 99 9 10 11 11 11 12 12 12 12 12 15 17 20

5 HARDWARE REQUIREMENTS OF THE OPENSCAPE UC SUITE V5 IN A VMWARE ESXI4.0 ENVIRONMENT5.1 Table with hardware requirements of the OpenScape UC Suite V5 5.1.1 Table content 5.1.2 Some hints for the components listed in the hardware requirement table: 5.2 How can a real server be dimensioned with the values taken from the table with hardware requirements of the OpenScape UC Suite V5? 5.2.1 Dimensioning the CPU: 5.2.2 Dimensioning the Ram memory: 5.2.3 Dimensioning the Hard Disk: 5.2.4 Dimensioning the Network Interface: 5.2.5 Dimensioning VMware license: 5.3 Examples 5.3.1 Try & Buy system with up to 300 users (UC Demo): 5.3.2 OpenScape UC Suite solution with up to 1.000 users (All products): 5.3.3 OpenScape UC Suite solution with up to 3.000 users (voice oriented customer): 5.3.4 Configure a Contact Center solution within an OpenScape UC Suite V5


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1

Goal of this TIP

This document aims to give you an overview on the virtualization capabilities provided by the OpenScape UC Suite V5 and to serve as a guideline for the hardware dimensioning of an OpenScape UC Suite V5 in a VMware ESXi 4.0 environment.

22.1

Fundamentals of virtualization / VMware

Fundamentals of virtualization / VMwareIf you are looking for basic information regarding virtualization like: What is virtualization? How does it work? Why virtualize? Etc. Please use the information contained in VMwares Web Site:

http://www.vmware.com/virtualization/what-is-virtualization.htmlFor more details on server consolidation, arguments to use virtualization, etc, please read the information contained in the link below:

http://www.vmware.com/solutions/consolidation/

2.2

Available Training for VMware in the SEN Academy for Professional Training websiteVMware links found on chapter 2.1 will help you to have some exposure with virtualization technology based on VMware hypervisor. Additionally to the VMware web site SEN Academy for Professional Training offers VMware Elearning training in English language, these training will improve your known how in virtualization using VMware hypervisor. Web site to training institute: https://training.global-intra.net/ Search for VMware that you will find all available courses. For one who is just looking for a high level overview on VMware capabilities, I would recommend the following courses:

TitleVirtualization with VMware: An Overview VMware Server Overview VMware Datacenter Overview

Number (course code)GL_vi_vmwo_a01_ GL_vi_vmwo_a03_ GL_vi_vmwo_a04_


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33.1

OpenScape UC Suite V5 within VMware environment

Advantages of virtualization for the OpenScape UC Suite V5The OpenScape UC Suite V5 operation in a virtual environment enables the following capabilities: Server Consolidation Within the VMware environment we can have applications with different Gest OS into the same server, i.e. we can install OpenScape Voice (Linux) and OpenScape Concierge (Windows) into the same server and share resources between these applications. Hardware supplier agnostic In a Data Center environment several servers suppliers adds complexity to the operation, therefore our customers are looking for consolidating and standardizing their IT infrastructure and improving levels of service to the business. Moreover, VMware provides tools within the vSphere platform which enable OpenScape UC Suite V5 to: have a single Back-up and Restore concept for the whole solution reduce the energy consumption (green IT) simplify the MAC for Data Center improve our staging concept enable the pay as you grown concept for hardware investment implement high-availability for all solution components decrease installation costs

3.2

Which VMware version is supported by the OpenScape UC Suite V5?OpenScape UC Suite V5 supports the hypervisor VMware ESXi 4.0.


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3.3

Which are the OpenScape UC Suite components supporting VMware ESX 4.0i?Component is available along with OpenScape UC Suite V5 Component is planned for OpenScape UC Suite V5 R1 timeframe Component is not planned to support VMware ESXi4.0 hypervisor

Products OpenScape UC Suite V5 Communication System OpenScape Voice Gateways OpenScape 4000 Softgate SIP Proxy OpenScape Branch 50 OpenScape Branch 250 OpenScape Branch 1.000 OpenScape Branch 6.000 Applications OpenScape Concierge E/A Solution (E/A cockpit, open SOA-based) OpenScape Mobile Connect OpenScape Contact Center Enterprise OpenScape UC Application OpenScape Contact Center Voice Portal OpenScape Xpressions SIP DECT Solution HiPath Mobile Connect Management Tools Common Management Portal Deployment Service (DLS) HiPath Accounting Management HiPath Fault Management HiPath User Management Quality of Service (QoS) Management Media Server OpenScape Media Server

Version

ESXi4.0 support

V5 V6

YES YES NO NO

Planned GA with OS UC Suite V5 R1 Planned GA with OS UC Suite V5 R1

Planned Planned YES YES Planned YES YES NO YES NO NO YES YES YES YES YES YES YES

V1 R3 V3 R2Planned GA with OS UC Suite V5 R1

V8 R0 V3 R2 V7 V6 R1

V4 R1 V3 R1 V2 R6 V4 R1 V2 R12 V1 R6 V3.3


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3.4

Which VMware features are supported by OpenScape UC Suite V5?VMware ESXi V4.0 provides features and tools to achieve higher efficiency, reduce complexity and optimize the administration of a Data Center. In this chapter you will be able to see the availability of each feature within the OpenScape UC Suite V5.

3.4.1 vMotion vMotion provides the capability to an data center administrator to move running virtual machines from one physical server to another, it can be used for maintenance of the servers and for MAC. The following OpenScape UC Suite components support vMotion:OpenScape UC Suite Solution OpenScape Contact Center Enterprise Deployment Service (DLS) HiPath Accounting Management HiPath Fault Management HiPath User Management Quality of Service (QoS) Management OpenScape Media Server Planned Version V8R0 V3R1 V2R6 V4 R1 V2R12 V1R6 V3.3 vMotion

YES YES YES YES YES YES YES

You can find more information on vMotion here: http://www.vmware.com/products/vmotion/

3.4.2 High Availability (HA) VMware HA provides cost-effective high availability for any application running in a virtual machine, regardless of its operating system or underlying hardware configuration. The following OpenScape UC Suite components support HA:OpenScape UC Suite Solution Deployment Service (DLS) HiPath Accounting Management HiPath Fault Management HiPath User Management Quality of Service (QoS) Management OpenScape Media Server Planned Version V3R1 V2R6 V4 R1 V2R12 V1R6 V3.3 HA

YES YES YES YES YES YES

You can find more information on High Availability here:OpenScape UC Suite within VMware ESXi 4.0 environment Date: September 8th 2010, Author: Otvio Bruno, SEN V&A Technical Sales

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OpenScape UC Suite V5 Hardware requirements for VMware ESXi 4.0 environment http://www.vmware.com/products/high-availability/

3.4.3 Distributed Resource Scheduler (DRS) Distributed Resource Scheduler helps you to align your IT infrastructure with your business goals by dynamically allocating and balancing computing resources. VMware Distributed Resource Scheduler (DRS) continuously monitors utilization across a resource pool and intelligently allocates available resources among virtual machines according to business needs. The following OpenScape UC Suite components support DRS:OpenScape UC Suite Solution Planned Version Distributed Resource Scheduler (DRS)

Deployment Service (DLS) HiPath Accounting Management HiPath Fault Management HiPath User Management Quality of Service (QoS) Management

V3R1 (M3: 09/10) V2R6 V4 R1 V2R12 V1R6

YES YES YES YES YES

You can find more information on DRS here: http://www.vmware.com/products/drs/


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4

VMware Licensing model

The table below presents you the licenses and packaging of VMware ESXi:

The following information is important to decide the used license within the OpenScape UC Solution: Number of servers Number of CPUs per server Number of cores per CPU Number of vCPUs required by the Application


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Standalone Essentials

Essentials Plus

Standard

Advanced

Enterprise

Enterprise Plus

Max number of servers Max number of CPUs per server Max Number of cores per CPU Max Number of vCPUs per Application Max Ram memory

1 N.A 6 4 256 GB

3 2 6 4 256 GB

3 2 6 4 256 GB

N.A N.A 6 4 256 GB

N.A N.A 12 4 256 GB

N.A N.A 6 4 256 GB

N.A N.A 12 8 No limit

Essentials and Essentials plus are designed for up to 3 servers with up to 2 processors each. These packages are not upgradable to support more servers and CPUs! If your customer is looking for a large deployment in the future you should start at least from the Standard package. Whenever you have a single application requiring more than 8 vCPU you have to have the Enterprise Plus package.

More information on Essentials and Essentials plus: http://www.vmware.com/vmwarestore/buyvsphere-small-business.html More information on the Standard, Advanced, Enterprise and Enterprise plus packages: http://www.vmware.com/products/vsphere/buy/editions_comparison.html http://www.vmware.com/files/pdf/vsphere_pricing.pdf


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OpenScape UC Suite V5 Hardware requirements for VMware ESXi 4.0 environment The picture below presents you the VMware upgrade strategy:


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5

Hardware requirements of the OpenScape UC Suite V5 in a VMware ESXi4.0 environment CPU Ram memory Hard Disk Network Interface

The following servers components must be properly dimensioned in order to any Application run smoothly in a VMware environment:

5.1

Table with hardware requirements of the OpenScape UC Suite V5

5.1.1 Table content

HW requirement for virtual environment.xBelow you can find a snapshot of the hardware requirement sheet of the OpenScape UC Suite V5:

Within this table you can find the hardware requirement per application pending on the number of users. HiPath Fault Management and HiPath QoS Management are configured based on the number of monitored devices rather than number of users. The cells marked with red contain at least one application requiring more than 4 vCPUs. This information is important for the VMware license to be acquired by the customer. Attention: There are cells with more than 4 vCPU which contains more than one application. However none of them requires more than 4 vCPU. See comments available in the cell. The following information can be taken from the table: vCPU Amount of virtual CPUs consumed by the application(s) GHz CPU power in GHz consumed by the application(s) RAM Amount of Ram memory in GB consumed by the application(s)


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OpenScape UC Suite V5 Hardware requirements for VMware ESXi 4.0 environment HD Hard Disk space consumed by the application(s)

5.1.2 Some hints for the components listed in the hardware requirement table: DLS: DLS on VMware requires Professional Service support for more than 2.500 users or the SIP Mobility feature. The contact person for the PS support is: Thomas Hanna [email protected] +49 (89) 7007-33204 OpenScape Voice (2 nodes): The hardware requirement presented in the table is for two OpenScape Voice nodes. In virtual environments you can install them on the same host/ server, but for obvious reasons you should install it on separate servers. The simplex / entry option is not available for virtual environment. OpenScape UC + DLS + CMP + MS: This is a package that includes OpenScape UC Application, DLS, CMP and Media Server for the UC users and features.Although the Media Server used for OpenScape UC Application can be the same Media Server for OpenScape Voice, the hardware requirements for the voice users must be separately entered into the table.

OpenScape UC + CMP + MS: This is a package that includes OpenScape UC Application, CMP and Media Server for the UC users and features.Although the Media Server used for OpenScape UC Application can be the same Media Server for OpenScape Voice, the hardware requirements for the voice users must be separately entered into the table.

OSC Media Server for voice only: This is the hardware requirement for the Media Server used in conjunction with the OpenScape Voice features i.e. tones, announcements and large conference. CMP Standalone: Whenever you do not have OpenScape UC packages, you do have to include the CMP to manage OpenScape Voice, OpenScape Branch, OpenScape Media Server, etc. E/A Cockpit: Each E/A Cockpit user requires about 10 times more performance than an OpenScape UC user. Therefore you have to use the following equation to find the new number of UC users and then look-up back into the right table column:

Number of UC users (including E / A cockpit ) UC users E / A cockpit users 10OpenScape UC Suite within VMware ESXi 4.0 environment Date: September 8th 2010, Author: Otvio Bruno, SEN V&A Technical Sales

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OpenScape UC Suite V5 Hardware requirements for VMware ESXi 4.0 environment SESAP: You have to consider one per OpenScape UC Suite solution sold to a customer. OpenScape Concierge: This is the hardware requirement for up to 10 Attendants working in an environment with up to 20.000 subscribers in the telephone book database. OpenScape Contact Center: There is no different between HW requirement for virtual and non virtual environment for the OpenScape Contact Center Application, therefore keep using the capacity sizing document provided by the Contact Center group.

5.2

How can a real server be dimensioned with the values taken from the table with hardware requirements of the OpenScape UC Suite V5?

5.2.1 Dimensioning the CPU:Two inputs from the Table OpenScape UC Suite V5 Virtual hardware requirements are relevant to dimension a CPU: Amount of vCPU required by the solution Amount of CPU power in GHz required by the solution

The number of required cores by the OpenScape UC Suite V5 must be dimensioned as follows:

Amount of physical cores

Amount of vCPU 1,5


Amount of CPU in GHz 25% peak load 25% Vmware overheadCPU power in GHz provided by the processor used in your server

Take always the maximum result provided by the equations above.

5.2.2 Dimensioning the Ram memory:Sum up the required Ram memory by OS UC Suite V5 and add 2 GB for Vmware, if you are using multiple Servers you would need to add 2GB per server/ host.

Amount of Ram memory Amount Ram memory required by OS UC Suite V 5 2GB for VMwareOpenScape UC Suite within VMware ESXi 4.0 environment Date: September 8th 2010, Author: Otvio Bruno, SEN V&A Technical Sales

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5.2.3 Dimensioning the Hard Disk:Amount of required GB by the OpenScape UC Suite V5 + 20 GB for VMware software, if you are using multiple Servers you would need to add 20 GB per server/ host.

Amount of Hard Disk space Amount HD required by OS UC Suite V 5 20 GB for VMware

5.2.4 Dimensioning the Network Interface:Initially the required bandwidth per application is not available in our OpenScape UC Suite V5 hardware requirement table, but 1 Gbps Ethernet Interface provides enough bandwidth for an OpenScape UC Suite V5 with up to 10.000 users running in an environment with high traffic. For redundancy reasons you should not configure a server with less than 2 Ethernet ports. Whenever the VMware features vMotion, DRS, High-Availability, Fault Tolerance, Data Recovery are used, VMware requires at least 6 x 1 Gbps Ethernet interface. If the customer uses iSCSI SAN for data storage, it would require 2 additional 1 Gbps Ethernet interface into the server.iSCSI stands for: Internet Small Computer System Interface SAN stands for: Storage Area Network More information on iSCSI SAN can be found here:

http://en.wikipedia.org/wiki/ISCSI

5.2.5 Dimensioning VMware license:Firstly, it is important to figure out your customers final configuration in order to start with the right VMware license, remember that the Essentials license are not upgradable to more than 3 servers, 2 CPUs per server and 4 vCPU per application. Then you need to check what are the VMware features required by your customer to decide which package you will take.

5.3

ExamplesThe following examples aim to bring some practical exercise on how you can dimension an OpenScape UC Suite V5 for a customer project. VMware runs on any certified server, therefore you do not have to be attained to the servers available on our list price. The list of the certified hardware with VMware hypervisor can be found here:

http://www.vmware.com/resources/compatibility/search.php 5.3.1 Try & Buy system with up to 300 users (UC Demo):With the assumption that resources are available in customers Data Center, virtualization provides SEN the capability to start a trial in customers premises without hardware investment. This example presents you the resource requirements of a solution for up to 300 users with Voice,


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OpenScape UC Suite V5 Hardware requirements for VMware ESXi 4.0 environmentUnified Communication, Unified Messaging and Attendant Consoles (up to 10 Attendants). Below you can find the products considered in this hardware dimensioning: OpenScape UC OpenScape Voice DLS Common Management Portal OpenScape Media Server OpenScape Xpressions OpenScape Concierge

Not all products within the hardware requirements excel sheet have the 300 users capacity available, therefore you always need to take the next available capacity i.e. OpenScape Voice with 5.000 users and Media Server for Voice only with 1.000 users,

This system would require:

Products OpenScape Voice OpenScape UC + DLS + CMP + MS OpenScape Xpressions OpenScape Concierge OSC Media Server for Voice only Total OpenScape UC Solution

Demo 300 users vCPU GHZ RAM 4 10 8 4 5,3 8 1 1,2 2 1 2,6 4 1 2,8 2 11 21,9 24

HD 280 100 20 100 25 525

If you are going to implement this solution in an existing VMware environment, your customer will need to now that this OpenScape UC Suite system consumes: 11 vCPU 21,9 GHz CPU power 24 GB Ram memory 525 Hard-Disk space

If you have to offer the server together with the software then you will need to dimension the server based on the information available in chapter 4.2. Dimensioning the CPU(based on vCPU):

Amount of physical cores Amount of physical cores

Amount of vCPU 1,5

11 1,5

Amount of physical cores 7,33


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OpenScape UC Suite V5 Hardware requirements for VMware ESXi 4.0 environmentDimensioning the CPU (based on the GHz power provided by the CPU): Lets consider Intel Xeon X5655, 6 Cores, 2.66GHz to dimension our system




21,9 25% peak load 25% Vmware overhead2,66 34,32 2,66

Amount of physical cores 12,86The amount of physical cores required by this solution is 13 Cores or 3 x Intel X5650 CPU. This example would require two servers to support this configuration with the Intel X5650 CPU, however you can have this Demo system into a single server using Intel X5670 which provides 2,93 GHz CPU power. Dimensioning Ram memory:

Amount of Ram memory Amount Ram required by OS UC Suite V 5 2GB for the hypervisor

Amount of Ram memory 24 2 GB for the hypervisorAmount of Ram memory 26 GBAmount of Ram memory required by this solution in a single server configuration is 26 GB. If you have a multiple server configuration you have to add additional 2 GB for the hypervisor per additional server. Dimensioning Hard Disk space:

Amount of Hard Disk space Amount HD required by OS UC Suite V 5 20 GB for VMware Amount of Hard Disk space 525 20 GB for VMware

Amount of Hard Disk space 545 GBThe amount of Hard-Disk space required by this solution a single server configuration is 545 GB. If you have a multiple server configuration you have to add additional 20 GB for the hypervisor per additional server. Dimensioning VMware License: For a demo system you will have to decide which VMware features your customer is looking for in order to decide the license package used. If your goal is just to have all applications in a single server without showing any VMware capabilities you can decide to use the ESXi Standalone license, but if you are looking for more


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OpenScape UC Suite V5 Hardware requirements for VMware ESXi 4.0 environmentadvanced features with multiple servers you should choose at least the Essential plus license. Real hardware requirement: For a demo system, the option with a single server is acceptable to reduce costs. The minimum server configuration to support this Demo configuration has to be equipped with: 2 x Intel X5660 CPU 26 GB Ram memory 545 GB Hard-Disk space At least 1 Gigabit Ethernet (2 x is recommended for redundancy reasons)

If you would like to present your customer the solution redundancy and vSphere capabilities you have to use two servers.

5.3.2 OpenScape UC Suite solution with up to 1.000 users (All products):This example presents you the resource requirements for a solution for up to 1.000 users with Voice, Unified Communication, Unified Messaging, Attendant Consoles (up to 10 Attendants) and Management Applications. Below you can find the products considered in this hardware dimensioning: OpenScape UC OpenScape Voice DLS Common Management Portal OpenScape Media Server OpenScape Xpressions OpenScape Concierge HiPath Account Management HiPath Fault Management HiPath QoS Management HiPath User Management SESAP

Not all products within the hardware requirements excel sheet have the 1.000 users capacity available, therefore you always need to take the next available capacity i.e. OpenScape Voice with 5.000 users and HiPath Fault Management with up to 10.000 devices were considered here.


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OpenScape UC Suite V5 Hardware requirements for VMware ESXi 4.0 environmentThis system would require:

Products OpenScape Voice OpenScape UC + DLS + CMP + MS OpenScape Xpressions OpenScape Concierge OSC Media Server for Voice only Quality of Service (QoS) Management HiPath AM HiPath Fault Management HiPath User Management SESAP Total OpenScape UC Solution

1.000 users vCPU GHZ RAM 4 10 8 8 12 8 2 2,5 2 1 2,6 4 1 2,8 2 1 2 1 1 1 2 1 0,6 1 1 0,6 2 1 1 2 21 35,1 32

HD 280 140 40 100 25 40 20 20 40 10 715


Dimensioning the CPU(based on vCPU):


Amount of vCPU 1,5

21 1,5

Amount of physical cores 14Dimensioning the CPU (based on the GHz power provided by the CPU): Lets consider Intel Xeon X5650, 6 Cores, 2.66GHz to dimension our system.





Amount of physical cores 20,62OpenScape UC Suite within VMware ESXi 4.0 environment Date: September 8th 2010, Author: Otvio Bruno, SEN V&A Technical Sales

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OpenScape UC Suite V5 Hardware requirements for VMware ESXi 4.0 environmentThe amount of physical cores required by this solution are 21 Cores or 4 x Intel X5650 CPU, 6 Cores and 2,66 GHz. Dimensioning Ram memory:

Amount of Ram memory Amount Ram required by OS UC Suite V 5 2GB for the hypervisor Amount of Ram memory 32 2 GB for the hypervisor Amount of Ram memory 34 GBAmount of Ram memory required by this solution in a single server configuration is 34 GB. If you have a multiple server configuration you have to add additional 2 GB for the hypervisor per additional server. Dimensioning Hard Disk space:

Amount of Hard Disk space Amount HD required by OS UC Suite V 5 20 GB for VMware Amount of Hard Disk space 715 20 GB for VMware Amount of Hard Disk space 735 GBAmount of Hard-Disk space required by this solution in a single server configuration is 735 GB. If you have a multiple server configuration you have to add additional 20 GB for the hypervisor per additional server. Dimensioning VMware License: As UC requires 8 vCPU for a single application, you have to use the Enterprise Plus package that is the only package supporting more than 4 vCPU per application. Real hardware requirement: For a production system, it is always recommended to use at least two servers in a VMware environment in order to better use the VMware capabilities provided by the vSphere applications. Additionally to the VMware features OpenScape Voice is always implemented in the standard configuration which provides 2 nodes and both nodes should be installed in different servers in order to improve the overall solution availability for voice users. The minimum server (pool of servers) configuration to support this Demo configuration has to be equipped with: 4 x Intel X5650 CPU (It is only supported with two servers) 34 GB Ram memory (2 GB per additional server) 545 GB Hard-Disk space (20 GB per additional server) 6 Gigabit Ethernet (for two servers configuration)

5.3.3 OpenScape UC Suite solution with up to 3.000 users (voice oriented customer):Attention! DLS in VMware environment requires Professional Service support for more than 2.500 users or the SIP Mobility feature. The contact person for the PS support is: Thomas Hanna


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OpenScape UC Suite V5 Hardware requirements for VMware ESXi 4.0 [email protected] +49 (89) 7007-33204 This example presents you the resource requirements for a voice oriented customer. In this offering we will have Voice, Attendant Console (up to 10 Attendants), E/A Cockpit (up to 30 users), Account Management and Unified Messaging solution. Below you can find the products considered in this hardware dimensioning: OpenScape UC (as basis for the E/A cockpit solution for up to 30 users) OpenScape Voice DLS Common Management Portal OpenScape Media Server OpenScape Xpressions OpenScape Concierge HiPath Account Management SESAP

Not all products within the hardware requirements excel sheet have the 3.000 users capacity available, therefore you always need to take the next available capacity i.e. OpenScape Voice with 5.000 users and HiPath Account Management with up to 10.000 devices were considered here.

In our table you do not find E/A cockpit hardware requirements, but it is expected that 1 E/A user requires about 10 times more resource than a normal UC user, therefore we will dimension the E/A solution using the hardware requirements from the OpenScape UC application with up to 300 users. This system would require:

Products OpenScape Voice OpenScape UC + DLS + CMP + MS OpenScape Xpressions OpenScape Concierge OSC Media Server for Voice only DLS HiPath AM SESAP Total OpenScape UC Solution

3.000 users vCPU GHZ RAM 4 10 8 4 5,3 8 4 10,6 4 1 2,6 4 2 7 3 2 2,6 4 4 4 16 1 1 2 22 43,1 49

HD 280 100 140 100 25 80 140 10 875



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OpenScape UC Suite V5 Hardware requirements for VMware ESXi 4.0 environmentDimensioning the CPU(based on vCPU):


Amount of vCPU 1,5

22 1,5

Amount of physical cores 14,66Dimensioning the CPU (based on the GHz power provided by the CPU): Lets consider Intel Xeon X7542, 6 Cores, 2.66GHz to dimension our system





Amount of physical cores 25,32The amount of physical cores required by this solution is 26 Cores or 5 x Intel X5650 CPU, 6 Cores and 2,66 GHz. This example would require two servers to support this configuration with the Intel X5650 CPU, however you can have this system into two servers using Intel X5670 which provides 2,93 GHz CPU power. Dimensioning Ram memory:

Amount of Ram memory Amount Ram required by OS UC Suite V 5 2GB for the hypervisor Amount of Ram memory 49 2 GB for the hypervisor

Amount of Ram memory 51 GBAmount of Ram memory required by this solution in a single server configuration is 51 GB. If you have a multiple server configuration you have to add additional 2 GB for the hypervisor per additional server. Dimensioning Hard Disk space:

Amount of Hard Disk space Amount HD required by OS UC Suite V 5 20 GB for VMware Amount of Hard Disk space 875 20 GB for VMware Amount of Hard Disk space 895 GBAmount of Hard-Disk space required by this solution in a single server configuration is 855 GB.


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OpenScape UC Suite V5 Hardware requirements for VMware ESXi 4.0 environmentIf you have a multiple server configuration you have to add additional 20 GB for the hypervisor per additional server. Dimensioning VMware License: Given that this configuration requires 2 servers, your start package must be at least the Essentials or Essentials Plus pending on customers VMware feature requirement. However you have to be aware that Essentials packages support maximum of 3 servers with up to 2 processors each, therefore the customers final configuration must fit into this 3 servers/ 6 CPUs. Whenever the customers final configuration exceed 3 servers with up to 2 CPUs each, you have to at least start with the Standard license and pending on the customers VMware features requirement you will have to upgrade or start with the Advanced, Enterprise or Enterprise Plus license. Real hardware requirement: For a production system, it is always recommended to use at least two servers in a VMware environment in order to better use the VMware capabilities provided by the vSphere applications. Additionally to the VMware features OpenScape Voice is always implemented in the standard configuration which provides 2 nodes and both nodes should be installed in different servers in order to improve the overall solution availability for voice users. The minimum server (pool of servers) configuration to support this Demo configuration has to be equipped with: 4 x Intel X5670 CPU (this configuration is only supported with two servers) 51 GB Ram memory (2 GB per additional server) 855 GB Hard-Disk space (20 GB per additional server) 6 Gigabit Ethernet (for two servers configuration)

5.3.4 Configure a Contact Center solution within an OpenScape UC Suite V5For OpenScape Contact Center you can consider that the hardware requirement for the virtual deployment is the same as the hardware requirement in the virtual deployment, therefore you can use the Capacity Sizing Guideline available in the link below to dimension a server in a virtual environment.

https://www.gdms.com/livelink/livelink.exe/fetch/2000/12466152/20781905/29088020/29094869 /39507702/39512298/OpenScape_Contact_Center_Enterprise_V8_Service_Deliv erables_Capacity_Sizing_Guideline.20100528192555060?nodeid=41079002&ver num=0 End.

Please send your feedback to [email protected] UC Suite within VMware ESXi 4.0 environment Date: September 8th 2010, Author: Otvio Bruno, SEN V&A Technical Sales

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openscape uc suite v5 datasheet within vmware esxi 4.0 environment

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