opalis cross-silo orchestration kaj wierda, sr. program manager system center x-platform &...

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Opalis Cross-Silo Orchestration

Kaj Wierda, Sr. Program ManagerSystem Center X-Platform & [email protected]

Data Center Management with Opalis

What is Opalis Integration Server?

o·pa·lis [oh-pal-is]

-noun1. The newest member of

the Microsoft System Center Suite; providing automation, orchestration, and integration for IT management tools throughout the data center.

2. A pastry shop near Tranquility Base selling excellent baguettes and crusty breads.

ü

Tool 2ApplicationConfiguratio

nAdmin

Dynamic VirtManagement

Dinner Now

WebOrder01

DN App.Order

Tracker

Tool 3Windows

Server / Virt Admin

Tool 4

Storage Admin

Tool 5

Network Admin

Tool 1Monitoring Operator

Datacenter Management Can Be ExpensiveDisconnected Set of Processes

System Center Server Management Suite

Incident / Change

Management

Virtual Workload

Provisioning

OS / Software Deploy,

Patching

Performance and Health

Monitoring

Backup / Disaster Recovery

Service Manager

.

Remedy Action Request System

OpenView Operations

What Does Opalis Do?

• Helps meet strategic IT goals through improving service delivery

• Replaces manual, resource-intensive, and error-prone activities

• Typically crosses multiple IT components, disciplines, and silos

Configuration Management

(Physical & Virtual)

End-To-End Monitoring

Server Compliance

Data Protection &

Recovery

Configuration Management

(Physical & Virtual)

End-To-End Monitoring

Server Compliance

Data Protection &

Recovery

Opalis provides IT Process Automation (ITPA), also known as Run Book Automation (RBA), which is the ability to orchestrate and integrate IT management tools through workflows.

How Are Customers Using Opalis?

Automate provisioning, resource allocation and retirement

Extend virtual machine management to the cloud

Virtual Machine Life-Cycle Management

Orchestrate incident management and resolution

Integrate across monitoring tools, service desks, and configuration management databases (CMDBs)

Incident Management

Scale automated configuration across platforms and tools

Ensure reliable change with intelligent workflow branching

Change and Configuration Management

Integration for some System Center Products to be released in 2010

Data Center Automation Use Cases

Virtual Life Cycle ManagementUser & Service ProvisioningClosed Loop ComplianceData Refresh/PublicationInfrastructure RemediationRBA – Task Automation

Server MaintenanceOS MaintenanceFile System MaintenanceDatabase MaintenanceService MaintenanceBackup/Recovery Maintenance

Identity ManagementInfrastructure Security ManagementITIL Facilitationo Incident Responseo Incident Enrichmento Event Managemento Problem Management Reconciliationo Change Managemento Configuration Managemento CMDB Consolidation/Federation

Event Mgmt

Service Desk

Asset/CMDB

Configuration

Virtual

Security

Storage

Server

Network

Triage and diagnose

Integrate service desks with data center tools

Update CI and assets systems

Coordinate audit, compliance, and change

Orchestrate life-cycle management

Patch , user on-boarding, password reset

Provision, verify, manage, and retire

Provision, verify, manage, and retire

Provision, verify, manage, and retire

IT Silos Silo Processes

Processes Within An IT Silo

Event Mgmt

Service Desk

Asset/CMDB

Configuration

Virtual

Security

Storage

Server

Network

IT Silos Cross-Silo Processes

Incid

en

t R

esp

on

se

Ch

an

ge &

C

om

plia

nce

Pro

vis

ion

ing

Virtu

al S

erv

ice M

an

ag

em

en

t

Clo

ud

Com

pu

ting

Processes Across IT Silos

IT Silos VM Provisioning Process

Event Mgmt

Service Desk

Asset/CMDB

Configuration

Virtual

Security

Storage

Server

Network

*Integration for Virtual Machine Manager 2008 R2 not yet RTM

Monitor Servicerequest

Stop VM

Updaterequest

Updaterequest

Update & closerequest

Clone newVM

Updateproperties

Remove from Ops Manager

Test VM DeployApplications

VerifyApplication

Add to Ops Manager

Create CI

Retire CI

Createincident

Detach Storage

Detach Network Adapter

Automated Processes Across IT Silos

Opalis Components

11

Action ServersData Store

(Run processes)

GUI

(Store process logic) (Design, manage, report)

WorkflowDesigner

Operator’s Console

Management Service

Action Server Watchdog

Opalis Integration Packs

Microsoft Active Directory

Microsoft Systems Management Server

Microsoft Operations Manager

Microsoft Configuration Manager**

Microsoft Virtual Machine Manager**

Microsoft Data Protection Manager **

Microsoft Service Manager**

BMC Atrium CMDB

BMC Remedy AR System

BMC Event Manager

BMC Patrol

BMC BladeLogic Operations Manager

CA AutoSys

CA eHealth

CA Service Desk

CA SPECTRUM

CA Unicenter NSM

HP Operations for UNIX

HP Operations Windows

HP Operations Solaris

HP Network Node Manager

HP Service Desk

HP Service Manager

HP Asset Manager

HP iLO 2

FTP

Symantec VERITAS NetBackup

IBM Tivoli Enterprise Console

IBM Tivoli Netcool/Omnibus

IBM Tivoli Storage Manager

EMC Smarts InCharge

VMware VI / vSphere

UNIX Integration**

**Roadmap 2010

DEMODemonstration of Opalis Integration Server

Opalis Release Roadmap as of April 2010

2011Q2 CY10

Integration Pack for UNIX

Integration Pack For Linux Redhat, Suse

Workflow Catalog

Hotfix Roll Up

Console Installer Update

Opalis V-Next

Q4 CY10

Windows Server 2008 and 2008

R2 support

Q3 CY10

Integration Packs:

Service Manager

2010

Configuration Manager 07 R2

VMM 2008 R2

DPM 2010