ontario court website enhancement project
DESCRIPTION
ONTARIO COURT WEBSITE ENHANCEMENT PROJECT. ENVIRONMENT. Legislative – Accessibility for Ontarians with Disabilities Act, 2005 Political criminal reform family law reform. ENVIRONMENT --2. Standards CCCT guidelines Web Content Accessibility Guidelines (WCAG 2.0 AA) privacy - PowerPoint PPT PresentationTRANSCRIPT
ONTARIO COURT WEBSITE ENHANCEMENT
PROJECT
ENVIRONMENT• Legislative
– Accessibility for Ontarians with Disabilities Act, 2005
Political– criminal reform– family law reform
ENVIRONMENT --2• Standards – CCCT guidelines– Web Content Accessibility Guidelines
(WCAG 2.0 AA)– privacy
• Technical –Web 2.0–Mobile PDAs– Security breaches
HISTORICAL CONTEXT Launched June 1998 Key audiences: judiciary, legal profession
and consumers (self-represented litigants) Partner: Ontario Judicial Education
Network Website redesign 2007 Ontario Court of Justice (OCJ)
enhancement 2012
PICTORIAL EVOLUTION 1998-2012
2007-2012
2012
OCJ GOALS• Enhance access to a variety of public
audiences• Ensure ongoing value to the legal
profession Promote access to:
TeachersMediaConsumersGeneral public
NEW DESIGN PRINCIPLES
• One stop access • Consistent look and feel• Visual appeal• Phased in approach• Develop robust processes to keep
information current and accurate
WEBSITE TEAM
• Judicial Library Services (1 FTE) 2 staff• Judicial Information Technology
Office (1 FTE) 3 staff• Content developers• Project manager (OCJ)
PROJECT PHASES• Information audit and consultation• Design (story boards to acceptance)• Technical (selection of CM, plugins, testing)• Content development• Testing – accessibility, penetration• Usability testing of website• Launch and marketing• Documentation• Review / Ongoing enhancement
OCJ IMPLEMENTATION PLAN
Phase I - First> Select Content
Management System
> Do minor adjustments to
current website (e.g.,
consistent drop-down menu for Councils
> Confirm Visual Interface
Design Guidelines> Design all
web elements (e.g., logos,
icons, graphics)
Phase II - Foundation
> Map existing website
content to revised home
page> Write/find new content on a priority basis (e.g.,
“How can we help you?” is a high priority)
> Assign writing of new
content
Phase V – Future
> Develop items from
“Future wish list,” e.g., video
tour of courtrooms, interactive
learning tools, increased
functionality via CIMS, e.g., related to fines payment, etc.
> Conduct User
Evaluation six months after
launch
Feb-Sept 2011 Nov 2011 Mar 2012
Going forward
LESSONS LEARNED
• Communication, communication, and communication
• Translation issues• Technology
GOVERNANCE
• Under development• OCJ visual style manual• Documentation
FUTURE
• Enhancements for the Superior Court and Court of Appeal
• Ongoing review• Ongoing security enhancement to
website and back up
TECHNICAL SPECIFICATIONOCJ WEBSITE
• Operating System: Windows Server 2008 R2 EnterpriseWeb Server: Internet Information Services (IIS) 7.5Supported Server Side Scripting languages: PHP, Perl, ASP, ASP.Net
• Database: MySQL• Content management: WordPress 3.4• Search: Sphider 1.3.5 PHP Search engine (driven by
PHP 5.4.3 and MySQL 5.5)• Usage tracking: Awstats version 7.0 (Requires Perl:
ActivePerl 5.14.2.1402)
To manage mobile access, visual interest, support for two languages, security, etc. a number of plugins are employed.
• WordPress Mobile Pack• JQuery Mobile
Framework• Mobile Analytics• WordPress Multi-Site• Use of Widgets
• WP-chgFontSize• Multilingual WordPress• TinyMCE Advanced• Portfolio Slideshow• Maintenance Mode• JavaScript save mail• Captcha
WEBSITE HOSTING
• Dedicated server, with a few high-availability features, but not a full HA environment.
• Perimeter protection with intrusion detection and a dedicated firewall
• Access via remote KVM (as if we are there at the local keyboard, monitor and even power-on button).
• Backup to a local, secondary hard-drive and also to internal storage.
• 24/7 call centre support
USEFUL SITES – Court websites• CCCT_CCTJ blog
http://ccct-cctj.ca/category/blog/feed• Court Technology Bulletin (US)
http://courttechbulletin.blogspot.ca/• National Center for State Courts (US)
http://www.ncsc.org/Topics/Media/Court-Websites/Resource-Guide.aspx
WEBSITE DESIGN LINKSGeneral: • http://uxmag.com/• A list apart
http://www.alistapart.com/articles/the-infinite-grid/
Usability:• http://www.useit.com/• http://www.usability.gov
Web Design Training & Tutorials:• http://www.netmagazine.com/• http://www.webdesignerdepot.com/• Site Point http://www.sitepoint.com/• Tut+ http://net.tutsplus.com/ • http://webdesign.tutsplus.com/ • http://wp.tutsplus.com/• Web Experience Toolkit (WET)
http://wet-boew.github.com/wet-boew/index-eng.html
Accessibility• http://www.evengrounds.com/• http://www.uxbooth.com/view/blog/acc
essibility/
• http://www.w3.org/WAI/intro/wcag.php
Louise HamelJudicial Library ServicesOntario Ministry of the Attorney