online webinar series: the future of work is human leading

The Future of Work is Human

Leading the workforce of the future

Thursday, 28th September 2017

Online Webinar Series:

Online Webinar Series:The Future of Work is Human

• The Future of Work is Human – July 6th

• How to Plan and Find your Future Workforce – July 19th

• Retain and Engage Talent through Reward and Culture – September 13th

• Leading the Workforce of the Future – September 28th

© 2016 Korn Ferry. All rights reserved 3

Our presenters and panellists

Matt Crosby

Jaime Maxwell-Grant

Anne Sherwood


Housekeeping

• All lines are muted.

• Please submit your questions via

the Q&A panel at any time.

• The session will be recorded.

• Your feedback is important:

Please take our 1-minute

survey which will open in your

browser after this session


What’s happening around us and the impact on the “future of work”.


What is shaping our philosophy

Because of this speed and acceleration of change, organizations and leaders

must intentionally learn from their external ecosystems. They need to be

creative, innovative, visionary thinkers, and they need to continually sharpen

these skills.

The world is becoming an

increasingly unknowable place.

– Dr. Roch Parayre

Today is the slowest pace of change you

will experience for the rest of your life.

– Dr. Rob Wolcott

Creativity is just

connecting things.

– Steve Jobs


What should organisations be asking themselves?


The World’s Most Admired Companies (WMACs) are creating the foundation for digital success …

71

80

68

62

61

0 20 40 60 80 100

% Agreement

▪ We have the operating model in place to executeon our digital strategy (organising systems and processes).

▪ We have the organisational structures and roles in place to execute on our digital strategy.

▪ We have defined leadership roles with an explicit focus on our digital agenda (e.g., Chief Digital Officer).

▪ We are effectively shifting the mindsets of leaders and employees to respond to opportunities and challenges associated with the digital economy.

▪ Our current organizational culture will need to change to support the execution of our digital strategy.

Adapting the organization


… but they acknowledge they have not yet solved the digital talent challenge

WMACs face challenges in attracting the people they will need…

…and in developing and retaining digital talent

▪ We face challenges in retaining digital talent in key roles.

▪ We have developed retention strategies focused on digital talent in key roles.

▪ We face challenges in developing training and development programs for our digital talent roles.

▪ We face challenges in developing career development opportunities for our digital talent roles.

60

49

56

44

66

0 20 40 60 80 100

52

56

45

43

0 20 40 60 80 100

% Agreement% Agreement

▪ We have performed strategic workforce planning to determine future workforce needs.

▪ We have a talent bench with the skills and capabilities needed to execute our digital strategy.

▪ The majority of future digital leaders will have been recruited from outside the company.

▪ We have redefined our employer value proposition to attract digital talent.

▪ We face challenges in acquiring digital talent with needed skills.


WMAC view on the changes over the next five years

How would you describe yourcompany at the present time?

How do you envision yourcompany five years from now?

Definition and Integration of Strategy HighLow

Pro

gre

ss

wit

h Im

ple

men

tati

on

Low

Hig

h

Digitally

emerging

Digitally

aggressive

Definition and Integration of Strategy HighLow

Pro

gre

ss

wit

h Im

ple

men

tati

on

Low

Hig

h

34%14%

32%20%

Digitally

mature

Digitally

conservative

Digitally

Emerging

Digitally

aggressive

38%48%

13%1%

Digitally

mature

Digitally

conservative


What does this mean for leadership?

11© 2017 Korn Ferry. All rights reserved


The VUCA World

UncertaintyVolatility Complexity Ambiguity


The VUCA world requires VUCA leadership

UncertaintyVolatility Complexity Ambiguity

VISIONUNDER-

STANDINGCLARITY AGILITY

“It is not the strongest of the species that survives, nor

the most intelligent, it is the one that is the most

adaptable to change”

Charles Darwin


Content

Accountability

Speed

Critic

Conservative

Competencies

Doing Things Right

Short Term

Maintaining Focus

Spreadsheets

Performance

Using Expertise

Context

Authenticity

Significance

Coach

Courageous

Character

Doing the Right Thing

Sustainability

Multiplying Energy

Stories

Purpose

Using Questions

Executive-to-Leader Development


An example of the changing face of developing leaders

Personal

Leadership

Enterprise

Leadership

People

Leadership

Deepen self-

awareness of purpose

and impact

Develop resilience

Managing motives to

improve performance

Role of leader vs

expert or manager

Impact motivation and

performance of others

Coach and mentor to

develop and empower

others to drive results

Lead strategy

Align and drive

performance

Advocate a customer-

centric mindset

Create opportunities for

innovation and

creativity

Collaborate with others

to instil collective

responsibility


An example of how we developed a senior team

VS

Local

Decentralization

People

Qualitative

Quantity

Customization

Collaboration

Global

Centralization

Performance

Quantitative

Cost

Standardization

Accountability

The Paradox Management Framework


Eight imperatives of how to develop leaders for the challenges of the future

Deliberate practice

& reflection

creates skill and

embeds learning

Some Stress is

needed to move

out of the comfort

zone

Growth mindset –

focus on valuing

curiosity and

openness

Emotion is

critical to self

awareness and

impacting others

Learning with

others for

collaboration and

support in application

Mindfulness quiets

ego and creates

space to choose a

new approach

New experiences

spark learning

and lift our

standards

Behavioural

commitments

create sustained

change on the job


P

A

T

H

Purpose

Agility

Teaming

Humanity

Questions?

Online Webinar Series:The Future of Work is Human

• The Future of Work is Human

• How to Plan and Find your Future Workforce

• Retain and Engage Talent through Reward and Culture

• Leading the Workforce of the Future

Please complete the brief survey that will be on your screen after this webinar.

Thank you for joining us today!

online webinar series: the future of work is human leading

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