online self-service excellence at front range community college

1

Upload: paul-michu

Post on 18-Mar-2016

216 views

Category:

Documents


0 download

DESCRIPTION

Case in point is Front Range Community College (FRCC) who rolled out a virtual agent solution in order to deliver online self-service to their student population. FRCC’s roll out took place in early 2012 and they’ve been delivering impressive results ever since. Have a look at the Infographic: FRCC-Enhancing the Student Experience.

TRANSCRIPT

Page 1: Online Self-Service Excellence at Front Range Community College