INACAP Universidad Tecnológica O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e

• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C o n c e p c I ó n , C h I l e , 2 0 0 9 •

2001 recipient of the Sloan-C Award for Excellence in ALN Faculty Development

OnlineLearningThe SUNY Learning Network Experience

Alejandra M. PickettAssociate DirectorSUNY Learning NetworkFaculty Development & Instructional Design

INACAP Universidad Tecnológica O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e

• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C o n c e p c I ó n , C h I l e , 2 0 0 9 •

Why does this matter??am i here?Why

INACAP Universidad Tecnológica O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e

• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C o n c e p c I ó n , C h I l e , 2 0 0 9 •

!Isabella

INACAP Universidad Tecnológica O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e

• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C o n c e p c I ó n , C h I l e , 2 0 0 9 •

This presentation will describe: An introduction and background of the SUNY

Learning Network (SLN).

The key elements in SLN’s successful award-winning online faculty development program.

Some online course design recommendationsand examples in practice.

Overview

INACAP Universidad Tecnológica O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e

• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C o n c e p c I ó n , C h I l e , 2 0 0 9 •

IntroductionState University ofNew York The single largest public university in the nation 440,000 students 32,000 + faculty

64 Campuses 13 University Centers and Doctoral Degree Granting Inst. 13 University Colleges 8 Colleges of Technology 30 Community Colleges

INACAP Universidad Tecnológica O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e

• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C o n c e p c I ó n , C h I l e , 2 0 0 9 •

INACAP Universidad Tecnológica O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e

• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C o n c e p c I ó n , C h I l e , 2 0 0 9 •

SUNY LearningNetwork

30 of the 64 campus participate in SLN.

3,000 online faculty.

107 online degrees offered.

100,000+ online student enrollments.

4,000 + fully online courses.

high levels of student & faculty satisfaction.

CC account for 67% of student enrollments.

!SLN was referencedin testimony to theKerrey Commissionin Congress as the2nd largestALN in thecountry.

2008-2009 academic year. . .

INACAP Universidad Tecnológica O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e

• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C o n c e p c I ó n , C h I l e , 2 0 0 9 •

SLN Awards2000 EDUCAUSE Award for Systemic Progress inTeaching and Learning

2001 Sloan-C award for Excellence in ALN FacultyDevelopment

2002 Sloan-C award for Excellence in Institution-WideALN Programming

2003 Sloan-C Award for Excellence in Online Teaching

2006 USDLA 21st Century Best Practice Award - OnlineTechnology - Higher Education

2009 NUTN Distance Education Innovation Award

INACAP Universidad Tecnológica O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e

• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C o n c e p c I ó n , C h I l e , 2 0 0 9 •

SLN BackgroundGrowth in onlinecourses…

8 34227

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2207

3460

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1000

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INACAP Universidad Tecnológica O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e

• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C o n c e p c I ó n , C h I l e , 2 0 0 9 •

SLN BackgroundGrowth in online degreeprograms & certificates

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95-96 96-97 97-98 98-99 99-00 00-01 01-02 02 03 03-04 04-05 06 07

INACAP Universidad Tecnológica O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e

• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C o n c e p c I ó n , C h I l e , 2 0 0 9 •

SLN BackgroundGrowth in enrollments

119 447 2009 606013021

25814

39,966

53,638

68,887

86,110

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INACAP Universidad Tecnológica O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e

• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C o n c e p c I ó n , C h I l e , 2 0 0 9 •

Yesterday1994-95 research & development period.Objective: what works?We already assumed “no significant difference”http://www.nosignificantdifference.org/

1995-99 synthesis of models, processes, &procedures, infrastructure, resources, supportand services.Objective: will it scale?

1999-05 . . . Full-scale production.Objective: institutionalization, sustainability

Where we’ve been…

INACAP Universidad Tecnológica O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e

• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C o n c e p c I ó n , C h I l e , 2 0 0 9 •

. . . Evolution now! other LMSs blended learning quality matters web2.0 digital repositories mobile learning e-portfolio portals single sign-on

The Future...Where are we going?

Objective: Growth and expansion, to serve the entire spectrum and continuum of SUNY online needs including web enhancedand hybrid courses. Shift to fee for services model, shift from faculty and course-centered program to community-centeredsupport & services.

INACAP Universidad Tecnológica O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e

• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C o n c e p c I ó n , C h I l e , 2 0 0 9 •

!SLN’s 5 keyelements

What I have learnedfrom working with over3000 SUNY faculty,from 30+ SUNYinstitutions, andthousands of studentssince 1994.

Models: Rapid Scale: This required that we develop consistently appliedand thoughtful faculty development and course design processes.

Support: Large numbers: Successful online courses have effectivedesigns and effective/prepared instructors. = Instructional designers, HD,templates.

Approaches: Our philosophy: Technology in the service of pedagogy.

Evaluation: Program evaluation and continuous improvements: Iterate!Best practices: what is working, why, what needs to be improved?

Quality: Requires a comprehensive approach to training, support,resources, best practices, exemplars, community of practice,template/standards, formal course review/rubric.

1.

2.

3.

4.

5.

INACAP Universidad Tecnológica O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e

• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C o n c e p c I ó n , C h I l e , 2 0 0 9 •

? What approach does SLN usefor online faculty development,course design, and training?

3

Key ElementApproach

INACAP Universidad Tecnológica O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e

• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C o n c e p c I ó n , C h I l e , 2 0 0 9 •

Theory

Encourage student-faculty online contact &interaction.

Encourage student online cooperation & reciprocity.

Encourage active online learning.

Give prompt online feedback.

Emphasize time on task.

Communicate high expectations.

Respect diverse talents and ways of learning.

Social PresenceKnowledge -Centered

Online LearningCommunity

Teaching PresenceAssessment-Centered

Cognitive PresenceLearner/learning-Centered

SettingClimate

SupportingDiscourse/Interaction

SelectingContent

! The Seven Principals of good Practice in Undergraduate Education - Chickering, & Gamson 1987. How people learn - Bransford et al, 2000 Critical Inquiry in a Text-based Environment - Garrison, Anderson, Rourke, & Archer, 2002.

INACAP Universidad Tecnológica O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e

• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C o n c e p c I ó n , C h I l e , 2 0 0 9 •

Report ResultsResearch & Publicationhttp://tinyurl.com/69zw4l

INACAP Universidad Tecnológica O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e

• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C o n c e p c I ó n , C h I l e , 2 0 0 9 •

Inform PracticeWhat I tell faculty . . . Present engaging content - design engaging interaction -

assess & provide engaging feedback

Create/use activities that build a sense of classcommunity.

Develop your online voice. Think “literal” and “talk” don’t “write.” First make it work, then make it pretty. 50 ways to leave your lecture. Align objectives, activities and assessments. Create

rubrics! Ask for student feedback. Use it! If you make them do it, you must assess it. Design activities that allow students to make their

thinking visible to you.

You are NOT

recreating your

classroom online.

You are

reconceptualizing

and converting your

materials, content,

and learning

objectives to a new

learning

environment

INACAP Universidad Tecnológica O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e

• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C o n c e p c I ó n , C h I l e , 2 0 0 9 •

How do you insure coursequality?

5?Key ElementsQuality

INACAP Universidad Tecnológica O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e

• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C o n c e p c I ó n , C h I l e , 2 0 0 9 •

What Works? It is about creating teaching and learning

opportunities and environments where students caninteract with students AND where students caninteract with faculty.

Create a virtual community. Shift to student-centered andragogy. Technology-enhanced teaching and

learning.The highest predictor of student satisfaction andreported learning is student/teacher interaction.Second is student to student interaction.

Course design. . .

Interaction

Expectations

Collaboration

Simplicity

INACAP Universidad Tecnológica O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e

• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C o n c e p c I ó n , C h I l e , 2 0 0 9 •

What Works?Course design. . .

Interaction

Expectations

Collaboration

Simplicity

It is important that faculty create and communicate tothe student a reasonable set of expectations for thelevel and kinds of interactions in an online course.

explicitly set expectations for interactionsand completion of all learning activities.

What’s due, when?

INACAP Universidad Tecnológica O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e

• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C o n c e p c I ó n , C h I l e , 2 0 0 9 •

What Works?Course design. . .

Interaction

Expectations

Collaboration

Simplicity

Since student to student interaction is such a significantfactor in student satisfaction, any opportunities created ina course that involve collaboration to construct knowledgeis an important component of an online learningenvironment.

Interaction (discussion). Small group activities/projects. Peer evaluation, reflection, feedback

INACAP Universidad Tecnológica O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e

• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C o n c e p c I ó n , C h I l e , 2 0 0 9 •

What Works?Course design. . .

Interaction

Expectations

Collaboration

Simplicity

Computer skill or sophistication should not be a barrier totechnology-enhanced online teaching and learning.

Keep it simple. Vanilla! Provide templates and examples.

INACAP Universidad Tecnológica O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e

• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C o n c e p c I ó n , C h I l e , 2 0 0 9 •

Comprehensive Orientation & Syllabusdocuments - explicit expectations, netiquette,etc.

Consistent and complete course “chunks”/module structure and instructional cues.

Social presence and class community.

1

What Works?engaging content,interaction, assessment. . .

32

Some coursedesign factorsthat influencelearningeffectivenessare. . .

INACAP Universidad Tecnológica O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e

• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C o n c e p c I ó n , C h I l e , 2 0 0 9 •

Meaningful and consistent course section &document titles to organize and convey info.about the activities, content, and structure ofcourse.

A detailed orientation to each coursemodule.

Detailed instructions for each learningactivity: expectation, timeframe, navigation,etc.

4

What Works?engaging content,interaction, assessment. . .

65!

INACAP Universidad Tecnológica O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e

• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C o n c e p c I ó n , C h I l e , 2 0 0 9 •

Course objectives align with activities, havevalue, and are assessed.

Opportunities for students to reflect,interact/collaborate, provide feedback.

Student-led discussion, ice-breaker, profiles,rubrics, reflection, peer review, self-evaluation, audio/video feedback.

7

What Works?engaging content,interaction, assessment. . .

98!

INACAP Universidad Tecnológica O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e

• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C o n c e p c I ó n , C h I l e , 2 0 0 9 •

??Any questions

http://www.slideshare.net/alexandrapickett/

INACAP Universidad Tecnológica O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e

• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C o n c e p c I ó n , C h I l e , 2 0 0 9 •

Thank you!Alexandra M. Pickettalexandra.pickett@suny.edu

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