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FranklinCovey®

All of FranklinCovey’s world-class content, whenever and wherever you need it

CONTENT AREAS

The 5 Choices to Extraordinary Productivity®

®: Foundations

®: Signature Edition 4.0

Project Management Essentials for the Project Manager®

Unconscious Bias: Understanding Bias to Unleash Potential™

What the CEO Wants You to Know: Building Business Acumen™

Writing Advantage®

WORLD-CLASS SOLUTIONSAll of FranklinCovey's content is now available to help achieve your organization's personal development and business objectives.

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Presentation Advantage®

Leading Customer Loyalty®

Millennials@Work

Meeting Advantage

Jhana

™

This brochure and its features are subject to regular change

1 ACT ON THE IMPORTANTdon’t react to the urgent

In today’s world, people are drowning in email, overwhelmed with demands, and trying to do more with less. 5 Choices participants filter the vitally important priorities from distractions so they can focus on making a real contribution.

2 GO FOR EXTRAORDINARYdon’t settle for ordinary

Everyone wants to make a difference, but competing priorities often prevent them from achieving extraordinary results. 5 Choices participants redefine their roles in terms of extraordinary results to achieve high-priority goals.

3 SCHEDULE THE BIG ROCKSdon’t sort gravel

The crushing increase in workday pressures can make people feel helpless and out of control. 5 Choices participants regain control of their work and lives through a cadence of planning and execution that produces extraordinary outcomes.

4 RULE YOUR TECHNOLOGYdon’t let it rule you

An electronic avalanche of email, texts, and social-media alerts seriously threaten productivity as never before. 5 Choices participants leverage their technology and fend off distractions by optimizing platforms like Microsoft® Outlook® to boost productivity.

5 FUEL YOUR FIREdon’t burn out

Today’s exhausting, high-pressure work environment burns people out at an alarming rate. Applying the 5 Energy Drivers™, participants benefit from the latest in brain science to consistently recharge their mental and physical energy.

The 5 Choices® to Extraordinary Productivity

process measurably increases productivity

of individuals, teams, and organizations.

Participants make more selective, high-impact

choices about where to invest their valuable

time, attention, and energy.

ACT ON THEIMPORTANT

GO FOREXTRAORDINARY

SCHEDULETHE BIG ROCKS

RULE YOURTECHNOLOGY

1 2 3 4 5FUEL

YOUR FIRE

DON’T REACTTO THE URGENT

DON’T SETTLEFOR ORDINARY

DON’T SORTGRAVEL

DON’T LETIT RULE YOU

ACT ON THEIMPORTANT

GO FOREXTRAORDINARY

SCHEDULETHE BIG ROCKS

RULE YOURTECHNOLOGY

1 2 3 4 5FUEL

YOUR FIRE

DON’TBURN OUT

Q2 PRODUCTIVITYEXTRAORDINARY

Q1 NECESSITY

URGENT NOT URGENT

Q2 PRODUCTIVITYEXTRAORDINARY

Q3 DISTRACTION Q4WASTE

IMP

OR

TA

NT

NO

T IM

PO

RT

AN

T

Crises

Emergency meetings

Last-minute deadlines

Pressing problems

Unforeseen challenges

Needless interruptions

Unnecessary reports

Irrelevant meetings

Other people’s minor issues

Unimportant email, tasks, phone

calls, status posts, etc.

Trivial work

Avoidance activities

Excessive relaxation, television,

gaming, Internet

Time-wasters

Gossip

Proactive workHigh-impact goalsCreative thinkingPlanningPreventionRelationship building Learning and renewal

EXTRAORDINARY PRODUCTIVITY

BURIED ALIVE

The 5 Choices Solution

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CHALLENGE

The barrage of information coming at us from multiple sources (e.g., texts, email, tweets, blogs, and alerts), coupled with the demands of our careers, are overwhelming and distracting. The sheer volume of information threatens our ability to think clearly and make wise decisions about what’s important. If we react to these stimuli without clear discernment, we fail to accomplish the goals that matter most in our professional and personal lives.

SOLUTION

FranklinCovey’s The 5 Choices to Extraordinary Productivity solution inspires participants to apply a process that will dramatically increase their ability to achieve life’s most important outcomes. Supported by science and years of experience, this solution not only produces a measurable increase in productivity, but also provides a renewed sense of engagement and accomplishment. The content can be delivered online via a virtual classroom or in a traditional classroom setting.

PARTICIPANT KIT

THE 5 CHOICES PROCESS

TECHNICAL GUIDE Microsoft® Outlook® Edition

TAKE-HOME

TOOLS &BONUSMODULES

Q1

Q3 Q4

Q2

NO

TIM

PO

RT

AN

T

URGENT NOT URGENT

IMP

OR

TA

NT

THE ULTIMATE COMPETITIVE ADVANTAGE

© Franklin Covey Co. All rights reserved. Use restricted to terms of the License Agreement. FRA110459 Versi

on 1.1.4

THE 5 CHOICES QUICKSTART WEBSITELog on to the website and complete your 5-Week Quickstart online or do the same with the Quickstart app.

PARTICIPANT GUIDEBOOK

TECHNICAL GUIDEInstructions on how to maximize use of Microsoft® Outlook,® Lotus Notes,® Google,® etc.

BONUS MODULES (video-based mini-courses)WILDLY IMPORTANT GOALS Chris McChesney, Execution Practice Leader, FranklinCovey

OFFICE NIRVANA Julie Morgenstern, Productivity Strategist, The New York Times Best-Selling Author

BRAIN-CARE BASICS Dr. Daniel Amen, Brain Expert, The New York Times Best-Selling Author

TAKE-HOME TOOLS DVD

CHOOSE TO GIVE YOUR ORGANIZATION THE TOOLS AND SKILLS TO BECOME EXTRAORDINARY.

For more information about FranklinCovey’s The 5 Choices to Extraordinary Productivity, contact your client partner or call 1-888-705-1776. You may also visit www.the5choices.com.

©Franklin Covey Co. All rights reserved.

ASSESSMENT LEARNING

1-Day or 2-Day Work

Session

5-Week Quickstart

Commitments

IMPLEMENTATION

Report Session

REASSESSMENT REPORT SESSION

The 5 Choices Benchmark

The 5 Choices Benchmark

www.franklincoveysouthasia.com | connect@franklincoveysouthasia.com4

Your organization’s success depends on strong individual performance at all levels, including your non-managerial, administrative, and staff-level employees. Great performance requires a common set of values, behaviors, and skills that align individual capabilities to your organization’s strategy.

Help all of your employees tap into their best with the new 7 Habits Foundations, the one-day introduction to The 7 Habits of Highly Effective People®: Signature Edition 4.0 content.* Available live and live online, the 7 Habits Foundations program introduces foundational principles, paradigms and practices of the 7 Habits, and is particularly suitable for frontline associates.

Participants learn the timeless principles of human effectiveness that propel them toward greater maturity and performance. They learn that true success comes from the inside-out:

Private Victory®

• First, participants build a foundation of character by focusing on leading and managing themselves—achieving the Private Victory. They accept full responsibility for their choices, moods, actions, and outcomes. They set goals that align their own unique mission and purpose to their team and organization, and learn how to execute those goals by staying focused on what is most important, not just most urgent.

Public Victory®

• Second, they achieve the Public Victory by learning how to work well with others effectively—to have lasting influence and impact. They learn the mindset of mutual abundance in every encounter, how to effectively communicate with others by listening and advocating with empathy and respect, and how to synergistically solve problems with better solutions than they have previously thought possible.

• Third, they learn how to renew and invest in themselves.

As employees move from dependence to independence to interdependence, they are able to experience first-hand the rewards of greater self-discipline and superb cooperation and collaboration.

*The new 7 Habits Foundations replaces The 7 Habits of Highly Effective People: Introductory Work Session for Associates.

Improve Effectiveness Throughout Your Workforce

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LEA141073 Version 1.0.7 ©Franklin Covey Co. All rights reserved.

In FranklinCovey’s The 7 Habits of Highly Effective People: Foundations, participants learn to:

• Assume full accountability for the results.

• Identify what matters most in their work and personal lives.

• Prioritize and achieve their most important goals, instead of constantly reacting to urgencies.

• Collaborate more effectively by building relationships of trust and mutual benefit.

• Effectively communicate in all aspects of their lives, including the digital world.

• Approach problems and opportunities with creative collaboration.

• Integrate continuous improvement and learning.

This solution can be delivered live in a classroom setting, or in an online webinar. You can certify to teach the 7 Habits Foundations, or a FranklinCovey consultant can deliver it for you.

For more information about FranklinCovey’s the 7 Habits Foundations, contact your client partner or call 1-888-705-1776 to be put in touch with someone in your area.

Participant Kit:• 7 Habits Foundations Participant Guidebook

• Big Rocks tools

• 7 Habits Summary Cards

• 21-Day Contract

• Living the 7 Habits™ App

“The 7 Habits represent a proven process of personal and interpersonal growth that can have both immediate and lasting impact.”– Stephen R. Covey

www.franklincoveysouthasia.com | connect@franklincoveysouthasia.com

,

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Renowned as the world’s premier personal leadership development solution, the new 7 Habits of Highly Effective People Signature Edition 4.0 aligns timeless principles of effectiveness with modern technology and practices.

No matter how competent a person is, he or she will not have sustained and lasting success unless they are able to effectively lead themselves, influence, engage and collaborate with others, and continually improve and renew their capabilities. These elements are at the heart of personal, team, and organizational effectiveness.

The 7 Habits of Highly Effective People® Signature Edition 4.0 develops leadership effectiveness at three levels:

LACK CRITICAL ATTRIBUTES

OF TODAY’S TOP PERFORMERS

70%ESSENTIAL FOR THEIR SUCCESS

IN FUTURE ROLES.

—FranklinCovey Study

Habit 5SEEK FIRST TO

UNDERSTAND, THEN TO BE UNDERSTOOD

Habit 6SYNERGIZE

Habit 4THINK WIN-WIN

Habit 3PUT FIRST THINGS FIRST

Habit 1BE PROACTIVE

Habit 2BEGIN WITH THE

END IN MIND

PRIVATE VICTORY

PUBLIC VICTORY

INDEPENDENCE

DEPENDENCE

INTERDEPENDENCE

Habit 7 SHARPEN THE SAW

1. INDIVIDUAL

• Develop increased maturity, greater productivity, and the ability to manage one’s self.

• Execute critical priorities with laser-like focus and careful planning.

2. TEAM

• Increase team engagement, morale, and collaboration.

• Improve communication skills and strengthen relationships.

3. ORGANIZATIONAL

• Create a framework for developing core values and creating a highly effective culture.

• Develop current and high-potential leaders who model both character and competence.

This solution can be delivered live in a classroom setting, or in an online webinar. You can certify to teach The 7 Habits of Highly Effective People Signature Edition 4.0, or we can deliver it for you.

Build leaders at every level in your organization.

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HABIT PARTICIPANTS WILL:

PARADIGMS AND PRINCIPLES

OF EFFECTIVENESS• Assess paradigms and align to principles of effectiveness.

HABIT 1: BE PROACTIVE®• Assume responsibility, focus, and act on what can be

controlled and influenced, instead of what can’t.

HABIT 2: BEGIN WITH THE

END IN MIND®

• Define clear measures of success and create a plan to achieve them for both life and work.

HABIT 3: PUT FIRST

THINGS FIRST®

• Prioritize and achieve the most important goals instead of constantly reacting to urgencies.

HABIT 4: THINK WIN-WIN®• Collaborate more effectively with others by building

high-trust relationships of mutual benefit.

HABIT 5: SEEK FIRST TO

UNDERSTAND, THEN TO

BE UNDERSTOOD®

• Influence others by developing a deep understanding of their needs and perspectives.

HABIT 6: SYNERGIZE®• Develop innovative solutions that leverage diversity and

satisfy all key stakeholders.

HABIT 7: SHARPEN

THE SAW®

• Increase motivation, energy, and work/life balance by making time for renewal activities.

THE 7 HABITS OBJECTIVES

PARTICIPANT KIT

For more information about FranklinCovey’s The 7 Habits of Highly Effective People Signature Edition 4.0, contact your client partner or call 1-888-705-1776.

The 7 Habits of Highly Effective People Signature Edition 4.0 helps participants not only learn to be more effective, but also shows how to use processes and tools to live and apply the 7 Habits everyday.

PREPARE LEARN & PRACTICE LIVE

• 7 Habits® Assessment • 7 Habits® Work Session • Complete the 7 X 7 ContractTM

• Use the Living the 7 Habits™ App and 7 Habits Cards and tools

THE 7 HABITS PROCESS

7 X 7 CONTRACT

ROLES BIG ROCKS

Big Rocks WEEK OF: _________________________________________

BODY:

MIND:

HEART:

SPIRIT:

1

2

3

4

5

6

7

Sharpen the Saw®

© FranklinCovey.

Habit 6SYNERGIZE

Habit 4THINK WIN-WIN

Habit 3PUT FIRST THINGS FIRST

Habit 1BE PROACTIVE

Habit 2BEGIN WITH THE

END IN MIND

PRIVATE VICTORY

PUBLIC VICTORY

INDEPENDENCE

DEPENDENCE

INTERDEPENDENCE

Habit 7 SHARPEN THE SAW

Habit 5SEEK FIRST TO UNDERSTAND,

THEN TO BEUNDERSTOOD

The 7 Habits of Highly Effective People®

PRACTICE CARDSSKILL CARDS

• Participant Guide

• New 7 X 7 Contract

• Summary Cards

• Practice Cards

• Skill Cards

• Weekly Big Rocks Cards

• Talking Stick

•

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BITE-SIZED PERFORMANCE SUPPORT FOR LEADERS

The Challenge for Today’s LeadersYour leaders are the difference-makers in your business. They are the creators and carriers of culture for their teams and directly influence whether top talent stays or leaves. They are frequently responsible for the quality of the customer experience—and first-level leaders and their teams are the biggest source of product and process innovation.

They are also incredibly busy, often letting their own learning and development fall to the bottom of their already packed priority list.

Introducing Jhana® Bite-Sized Performance Support for Leaders Jhana takes a unique, just-in-time approach to learning about the messy, complex subject of people leadership. It provides actionable tips and advice to help leaders increase their emotional awareness, understand their organizational context, and improve the fundamental and critical human skills required for leadership.

Like a virtual mentor, Jhana helps leaders build their skills over time—delivering practical everyday leadership tips and advice through “push” (weekly email newsletter) and through “pull” (a robust library of more than 1,400 articles, videos, and tools) to help leaders in the moment of need.

THE CHALLENGE THE SOLUTION

We want sustainment for our learners after participation in a FranklinCovey course.

Jhana’s reinforcement enables learners to quickly make behavior changes back on the job. Content maps easily to FranklinCovey solutions, and some of our most popular courses have dedicated support tracks.

Leaders don’t make time for their own development. We want to build a culture of continuous learning in our organization.

The newsletter provides a weekly microburst of highly relevant learning in leaders’ inboxes, where they’re already working. And Jhana content design enables learners to skim and find the solution they need in three minutes or less.

Emerging leaders lack the skills to face everyday challenges effectively.

With Jhana, leaders have easy access to actionable guidance on their most common and toughest daily challenges, such as running effective 1-on-1s, performance management, and difficult conversations.

Nobody uses our existing online library resource.Jhana’s emails are highly engaging—30% higher than Degreed’s and 110% higher than MailChimp’s education/training industry benchmark. So learners actually use the solution.

The FranklinCovey All Access Pass allows you to expand your reach, achieve your business objectives, and sustainably impact performance. It provides access to a vast library of FranklinCovey content, including assessments, training courses, tools, and resources available live, live-online, and On Demand.

ObjectivesJhana helps leaders:

1. Meet business objectives. Because Jhana is a quick-use resource, managers can problem-solve on the fly and get back to work achieving their goals—whether that’s improving sales numbers, increasing customer satisfaction, or training employees.

2. Recruit and retain top talent: Practical tools help leaders elevate their skills in hiring, coaching, trust-building, developing others, and other essential skills.

3. Become more confident and problem-solve: Jhana’s friendly, informal style wins over even reluctant managers. And the step-by-step guides, worksheets, and sample scripts make it easy for leaders to incorporate their learning into their day-to-day work.

NOTABLE FEATURES:

• A standard feature that launches with the All Access Pass (opt-out available).

• Weekly email newsletter.

• Mobile-optimized UX.

• Quarterly engagement reports.

• Fresh content added weekly.

ENGAGING YOUR TEAM TO WIN THE HEART OF EVERY CUSTOMER

You Want To Improve Customer Loyalty?First, win the hearts of the people serving your customers. More than 70% of what makes a customer experience great is based on the behavior of frontline employees. If they are enthusiastic promoters of your organization, your customers are a lot more likely to be promoters too. Employees must feel like valued members of a winning team pursuing an important mission. It takes a leader to inspire and lead them to accomplish this.

Leading Customer Loyalty is a one-day work session for frontline managers to learn the principles and practices needed to win the hearts of employees and customers. Managers leave with a clear understanding of how to model, teach, and reinforce empathy, responsibility, and generosity through six essential practices:

1. Making a human connection

2. Listening to learn

3. Discovering the real job to be done

4. Following up to strengthen the relationship

5. Sharing information openly to help everyone win

6. Surprising with unexpected extras

This course can be delivered live in a classroom setting or via an online webinar. FranklinCovey can certify a member of your team to teach this work session, or we can deliver it for you.

Always treat your employees the way you would want them to treat your best customers.

STEPHEN R. COVEY

© Franklin Covey Co. All rights reserved.

CONNECT

LISTE

N

DISCOVERFOLLOW UP

SHA

RE

SURPRISE

EMPATHYRESPONSIBILITY

GENEROSITY

MODEL . TEACH . RE IN FO R C E

In the Leading Customer Loyalty work session, managers learn how to:

• Make genuine human connections.

• Listen and communicate with empathy.

• Discover the real “job to be done” for customers and employees.

• Follow up to learn how to improve and resolve concerns.

• Give and receive feedback that builds people up.

• Inspire the team to share their best thinking and ideas.

• Run effective loyalty team huddles.

THE ULTIMATE COMPETITIVE ADVANTAGE

PROBLEM SOLUTION

• The customer experience is inconsistent while customer expectations for service have never been higher.

• The most critical customer service people are the least empowered employees.

• Frontline managers lack a clear understanding of how to model, teach, and reinforce the behaviors needed to earn customer and employee loyalty.

• Based on 20 years of research and hands-on learning with a wide range of organizations, FranklinCovey’s Leading Customer Loyalty solution is a unique approach to building employee loyalty first, and then customer loyalty.

• Frontline managers are certified through leading 11 Loyalty Huddles with their team.

• In most organizations, less than a 1% improvement in customer or employee loyalty pays for the solution.

© Franklin Covey Co. All rights reserved. WCL160419 Version 1.1.0

Managers learn to lead the 11 Loyalty Huddles and coach team members effectively using the:

• Leader Guide

• Practice Cards

• Scenario Cards

• It’s Who You Are book

• Access to videos

*Specially designed materials may be purchased for each frontline employee to help managers teach the principles and practices in this work session. These materials include online modules, a short book entitled It’s Who You Are, and the Leading Customer Loyalty Practice and Scenario Cards.

For more information about FranklinCovey’s Leading Customer Loyalty solution, contact loyalty@franklincovey.com or call 1-888-705-1776.

www.franklincovey.com/loyalty

For more information about FranklinCovey’s Leading Customer Loyalty solution, please contact your client partner or mail us at connect@franklincovey.co.in

www.franklincoveysouthasia.com

© FranklinCovey Co. All rights reserved

Take your business communicaTion skills To The nexT level

Challenge:

Do your organization’s meetings effectively bring teams together to propel your business forward?in many organizations, employees spend up to 40 percent of their time preparing for and participating in meetings. as a result, it is mission-critical to your organization that meetings be productive and profitable. With poor planning and unclear agendas, meetings lose focus and strain resources. This sets a stage where people show up late for meetings or leave early, no one takes the lead, decisions are delayed, and worst of all, people don’t take action after the meeting.

FranklinCovey’s Meeting Advantage Workshop

1. individuals learn how to initiate, plan, and define the meeting’s purpose.

2. individuals develop skills for effectively managing a productive meeting.

3. individuals learn how to implement effective follow-through and produce results.

OU

TC

OM

ES

“When a team becomes more aligned, a commonality of direction emerges, and individuals’ energies harmonize. There is less wasted energy. In fact, a resonance or synergy develops, like the coherent light of a laser rather than the incoherent and scattered light of a light bulb.”

—Peter Senge

Meeting Advantage

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Take your business communicaTion skills To The nexT level

Effective Meetings Propel Your Organization Forward ineffective meetings can swallow up time, energy, and most important of all, money. The trouble is that meetings are a key component of day-to-day business. in order to propel your organization forward, meetings need to be prepared effectively, proceed productively, and end with a clear plan of action. With the right training and skills, you can ensure that meetings will be followed through with the kind of commitment and accountability that improves interpersonal skills and increases productivity.

The Solution:The FranklinCovey Meeting Advantage Workshopin a business world driven by results and performance, you have to make meetings work to your advantage. Franklincovey’s Meeting Advantage workshop teaches you how to plan effectively by frontloading before a meeting, focusing productively during the meeting, and following through successfully after the meeting. When your meetings are relevant and tightly focused, you can navigate all of the challenges your business faces.

Whether it’s managing a large project across teams, improving communication, or addressing difficult situations, you can give your employees the skills to increase accountability and productivity. This workshop is based on proven principles of effective communication and is designed to sharpen the written, verbal, and interpersonal skills of each member of your organization, building a solid foundation of organizational excellence.

The Franklincovey Meeting Advantage workshop is taught as a one-day, facilitator-led program where participants will learn how to:

• Usethe“MeetingFocus”tooltodefinemission-criticaldata.

• Practicethestepstofrontloadhigh-focusmeetings.

• Selectappropriatemeetingmethodstoaccomplishobjectives.

• Developandusemeetinggroundrules.

• Usethe“MeetingAdvantagePlanner”totime-activatefollow-through.

• Reviewthemeetingforimprovements.

Give your team members the knowledge and tools they need to take your business communication skills to the next level.

Focused meetings don’t just happen; they are the result of a well-designed process that includes the following steps: Frontload, Focus, Follow Through.This three-step process serves as an outline for the entire workshop. Use it to get an edge—a meeting advantage.

www.franklincoveysouthasia.com | connect@franklincoveysouthasia.com

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© Franklin Covey Co. All rights reserved. RED140747 Version 1.0.3 www.RedTreeLeadership.com

Workplace SkillsMILLENNIALSFO

RMILLENNIALS

@WORK

MILLENNIALS@WORK

Bui l

d a R

elat i

onsh

ip •

Ask

for

the D

etai ls

Reco

gniz

e Your

Valu

e

See the Big P

ic ture • Know

When to Fo

cus

Go fo

r Feedback • B

e Acco

untable

Millennials who participate in FranklinCovey’s Millennials@Work workshop will be able to:

• Understand how they are different, and why.

• Recognize the potential roadblocks they face with older generations in the workplace.

• Gain a deeper understanding of what drives the different generations.

• Practice 7 Skills that are critical for Millennials to use to find on the job success.

• Comprehend career advancement and reward workplace realities.

Challenge:

Growing up, Millennials faced a very different set of rules than they do in the workplace. In their youth, effort and participation were rewarded, but at work, results are what matters. In fact, many Millennials find that the traditional workplace is a frustrating turn of fortune. Promotions and rewards seem few and far between. They encounter disinterested or even hostile managers who view them as entitled and unrealistic.

Solution:

The fact is that Millennials have perhaps even more going for them than previous generations, but they need to be prepared with workplace skills (skills they were never taught) that will let them put that potential to use. Help your Millennial employees develop seven critical skills that will help them find purpose in their work, and take your organization to the next level.

4–6 hour workshop

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YO

URSELF

ME

SS

AG

E

A

UDIENCE

DE

LIV

ER D

ES

IGN

DEVELOP

Is your message moving them to action?

The Presentation Advantage ProcessSystematic and effective methods must be in place to communicate in a way that motivates people to change and take action. The overarching paradigm for consistent presentation success is “Connect.”

Presenters must:• Connect with the message.

• Connect with themselves.

• Connect with the audience.

A robust process surrounds the model to ensure success.

Presenters need to:• Develop a powerful message.

• Design impactful visuals.

• Deliver with excellence.

Introducing FranklinCovey’s Newest Offering!

Unproductive meetings and lost opportunities occur due to poor presentations. The lack of powerful methods to inform and persuade is one of the greatest hidden and pervasive costs of the 21st-century workplace.

This one- or two-day work session will help participants consistently deliver highly successful presentations. They will learn the mindsets, skillsets, and toolsets combined with the latest neuroscience to better inform, influence, and persuade others in today’s knowledge-based world.

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As a result of this work session, participants will be able to:

PARTICIPANT KIT

• Presentation Planner

• Pocket Card Set

• SD Card

• Sticky Notes

• Colored Pens

• Note Cards

• Pre- and Post-Assessments

For more information about FranklinCovey’s Presentation Advantage work session, contact your client partner or mail us at connect@franklincovey.co.in & vist us at www.franklincoveysouthasia.com

Creating a “purposeful” shift in knowledge or behavior through successful presentations moves people, teams, and organizations to “the competitive edge.”

This work session can be facilitated in a traditional or virtual classroom setting.

FOUNDATION

• Define presentation success.

• Understand the paradigm of “Connect.”

• See that paradigm plus process equals presentation success.

• “Connect” with in-person and virtual audiences successfully.

DEVELOP A POWERFUL MESSAGE

• Identify the clear purpose to be achieved with their message.

• Create a memorable introduction and conclusion.

• Develop key points to support the purpose.

DESIGN IMPACTFUL VISUALS

• Use visuals to increase attention to and retention of the message.

• Design effective presenter notes and prompts.

DELIVER WITH EXCELLENCE

• Master the components of the “first and ongoing impression.”

• Deliver visuals effectively.

• Manage good and bad stress.

• Handle questions and group dynamics.

PRACTICE• Take the pre- and post-

Benchmarks.

• Master skills through the 5-Week Quickstart process.

1© Franklin Covey Co. All rights reserved. PRO131180 Version 1.1.8

FOUNDATION

P A R T I C I P A N T K I TIIIII

© Franklin Covey Co. All rights reserved. 1

WHO IS YOUR AUDIENCE?

THE INTENT OF YOUR PRESENTATION IS TO: Persuade Inform

WHAT DO YOU WANT YOUR AUDIENCE TO:

Do?

Know?

Feel?

THE PURPOSE OF YOUR PRESENTATION IS:

PRESENTATION PLANNERPLAN YOUR MESSAGE

TOPIC: DATE OF PRESENTATION:

PU

RP

OS

E

00 VVeVers000© Franklin Covey Co. All rights reseovey Co. All rights re rved. PRO131d. PRO 180O131180O13 188011188

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Today’s knowledge workers have quietly slipped into the role of the unofficial project manager. Stakeholders, scope creep, no formal training, and a lack of process all combine to raise the probability of project failure costing organizations time, money, and employee morale.

This one- or two-day work session will help participants consistently complete projects successfully. They will learn to implement a disciplined process to execute projects and to master informal authority.

People + Process = Success

Project management isn’t just about managing logistics and hoping the project team is ready to play to win. The skills of “informal authority” are more important than ever before, so team members are inspired to contribute to project success!

Introducing FranklinCovey’s Newest Offering!

PEOPLE PROCESSSUCCESSFUL PROJECT

MANAGEMENT

PROJECTM A N A G E M E N TE S S E N T I A L S ™

For the Unofficial Project Manager

PEOPLE + PROCESS = SUCCESSFULPROJECT MANAGEMENT

MONITOR & CONTROL

ENTER INITIATE EXIT

PLAN

EXECUTE

CLOSE

DEMONSTRATERESPECT

PR

AC

TIC

E

AC

CO

UN

TAB

ILIT

Y

LIS

TE

NF

IRS

T

CLARIFYEXPECTATIONS

+ = SUCCESS

THE ULTIMATE COMPETITIVE ADVANTAGE

14

Project Management Essentials for the Unofficial Project Manager™ will provide the mindset, skillset, and toolset that will consistently deliver successful projects to completion. The content can be delivered online via a virtual classroom or in a traditional classroom setting.

As a result of this Work Session, participants will be able to:

PARTICIPANT KIT

• Participant Guide

• Pocket Card Set

• USB Drive

• Colored Pens

• Sticky Notes

Project Management Institute Registered Education ProviderFranklinCovey is a Registered Education Provider (REP) of the Project Management Institute (PMI), the world’s largest membership association for the project management profession. We offer training to satisfy the project management education requirement for PMI Certifications as well as Professional Development Education units (PDUs) needed by PMI credential holders.

FOUNDATION

• Understand that consistent project success depends on processes and people.

• Implement Four Foundational Behaviors that inspire their team members to execute with excellence.

INITIATE

• Identify project stakeholders.

• Establish clear and measurable project outcomes.

• Create a well-defined project scope statement.

PLAN

• Identify, assess, and manage project risks.

• Create a realistic and well-defined project schedule.

EXECUTE

• Hold team members accountable to project plans.

• Conduct consistent team- accountability sessions.

MONITOR & CONTROL

• Create a clear communication plan around their project that includes regular project status reports and project changes.

CLOSE

• Reward and recognize the contributions of project team members.

• Formally close projects by documenting lessons learned.

FOUNDATION

PROJECT MANAGEMENT FRAMEWORK

MONITOR & CONTROL

ENTER INITIATE EXIT

PLAN

EXECUTE

CLOSE

C A R D S E T

For the Unofficial Project Manager

PROJECTM A N A G E M E N TE S S E N T I A L S

TM

P A R T I C I P A N T K I T

For the Unofficial Project Manager

PROJECTM A N A G E M E N TE S S E N T I A L S

TM

THE ULTIMATE COMPETITIVE ADVANTAGE

For more information about FranklinCovey’s Project Management Essentials For the Unofficial Project Manager, contact your client partner or mail us at connect@franklincovey.co.in. You can also visit www.franklincoveysouthasia.com.

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UNCONSCIOUS

BIASUnderstanding Bias to Unleash Potential™

Unconscious Bias: Understanding Bias to Unleash PotentialEvery day, your people are faced with countless bits of information while making decisions that range from the pragmatic to the strategic. And they do so while working with increasingly diverse teams and stakeholders. As they confront more and more information and have to act quickly while considering varying perspectives, your leaders and team members are primed to rely on biased thinking. Why? Because unconscious biases are how our brains compensate for overload. But bias can also inhibit performance and lead to poor decision-making. So how do we counteract the potentially harmful impacts of unconscious bias? How can we create a workplace in which everyone feels valued and able to offer their best?

Introducing Unconscious Bias: Understanding Bias to Unleash PotentialA bias is a preference for or against a person, place, or thing. But unconscious bias leaves us unaware of potential harm resulting from biased thinking. As we understand bias, we can address it to create a culture in which everyone thrives. To do so, we must:

• Identify Bias where it shows up in our own thinking and in our workplaces.

• Cultivate Connection with those around us to expand our understanding and improve our decision-making.

• Choose Courage as we engage with care and boldness in addressing biases that limit people and constrain performance.

THE CHALLENGE THE SOLUTION

We don’t recognize when biases shape our decisions in ways that limit ourselves or others.

Learning to see when we default to biases, especially when we’re overwhelmed with information, we need to act quickly, or we’re driven by emotion.

We are overloaded, so we don’t expand our networks or proactively seek out alternate perspectives.

Building meaningful connections with empathy and curiosity to expand the perspectives that drive decisions.

We don’t thoughtfully address bias when we see it because we worry doing so will be harmful or difficult.

Strengthening skills that let us act with courage and care to constructively counter bias and its potential harms.

Our inability or unwillingness to constructively counter bias limits performance—our own, others’, and our organization’s.

Building a company culture and training leaders around respecting, including, and valuing the perspectives and contributions of all team members.

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©FranklinCovey India & SouthAsia . All rights reserved.

The FranklinCovey All Access Pass allows you to expand your reach, achieve your business objectives, and sustainably impact performance. It provides access to a vast library of FranklinCovey content, including assessments, training courses, tools, and resources available live, live-online, and On Demand.

Addressing Bias Lets Your People ThriveBias is a natural part of the human condition—of how the brain works. But it affects how we make decisions, engage with others, and respond to various situations and circumstances, often limiting potential. Unconscious Bias: Understanding Bias to Unleash Potential helps participants:

• Identify and adjust for bias

• Cultivate meaningful connections

• Choose courage in order to make real change

There is nothing more fundamental to performance than how we see and treat each other as human beings. Helping your leaders and team members address bias will let them thrive, increasing performance across your organization.

What Participants Learn

TOPIC OBJECTIVE

Identify Bias Recognize the impact of bias on behaviors, decisions, and performance.

Cultivate Connection Increase empathy and curiosity in personal interactions to surface and explore bias.

Choose Courage Explore ways to face bias with courage and create the space where everyone is respected, included, and valued.

Commit to actions to address the biases that limit individual performance and the performance of others.

Delivery OptionsUnconscious Bias: Understanding Bias to Unleash Potential is available through multiple modalities, including:

• Live, In-Person Work Sessions. You can certify to deliver the one-day work session or FranklinCovey consultants can deliver it for you.

• Live-Online Webinars. You can certify to deliver the online webinars or FranklinCovey consultants can deliver them for you.

• On Demand Web-Based Learning. Three FranklinCovey Excelerators (20-25 minutes each) built around the Identify Bias, Cultivate Connection, and Choose Courage core content. Six FranklinCovey InSights (5-15 minutes each) offering single-point, video-based lessons.

Product ComponentsThe solution includes:

• Participant Guide with Practice Cards

• Facilitator Kit and Virtual Certification tools

• For All Access Pass® clients, a 5-week Jhana performance support series

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Achieving orgAnizAtionAl greAtness through Focused execution

Challenge:

Do your employees know how they contribute to the business?in today’s world of specialized education, employees often are not taught the basic elements of running a whole business. in addition, employees do not always understand how they contribute to the bottom line or how the business as a whole makes money. imagine an organization where everyone understands what is required to run a business, where his or her job fits into the big picture, and how he or she contributes to the business.

FranklinCovey’s What the CEO Wants You to Know: Building Business Acumen

1. understand how your business operates.

2. learn the five essential elements of business.

3. Attain an understanding of how the company makes money.

4. Know how your work impacts the bottom line.

OU

TC

OM

ES

“Step back and get a total picture of the business. As you cut through the complexity, you will get a clear fix on what is happening in the real world.”

—Ram Charan

What the CEO Wants You to Know: Building Business Acumen™

™

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Solution:What the CEO Wants You to Know: Building Business Acumenthis hard-hitting workshop from Franklincovey is based on the book What the CEO Wants You to Know by best-selling business author ram charan. drawing on knowledge gained from years working with Fortune 100 ceos, What the CEO Wants You to Know: Building Business Acumen will help all employees—no matter their experience or background—understand how their business operates.

What the CEO Wants You to Know: Building Business Acumen will help everyone in an organization attain an understanding of how the organization makes money. this workshop is especially helpful for employees in roles that typically don’t deal with the financial aspects daily.

In this one-day workshop, participants learn:how the five essential elements of business help employees align their efforts more closely with their organization’s overall business goals.

Achieving orgAnizAtionAl greAtness through Focused execution

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Achieve organizational greatness with What the CEO Wants You to Know: Building Business Acumen.

What the CEO Wants You to Know: Building Business Acumen Understanding the five essential elements of business helps employees align their efforts more closely with the organization’s overall business goals.

Cash How it’s generated and why it’s critical.

Margin The importance of making money and being profitable.

Velocity The process through which you turn inventory or capital.

Growth What creates growth and why.

Customers The simple reasons they buy from some businesses and not from others.

$

www.franklincoveysouthasia.com | connect@franklincoveysouthasia.com

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Challenge:

Does your organization produce written communication that conveys your intended message with professional quality, clarity, and accuracy?Many professionals spend up to three hours each day attempting to express themselves in writing. Unfortunately, this time is wasted when the information they deliver is misinterpreted or even ignored. With poor structure and muddy language, most written communication gets lost in today’s information clutter. Consider the effect of an unclear press release or unorganized marketing plan. Poorly-crafted documents can cause misunderstanding, hamper collaboration, create errors, and threaten your professional credibility—and your business results.

Take yoUr bUsiness CoMMUniCaTion skills To The nexT level

FranklinCovey’s Writing Advantage Workshop

1. individuals learn how to organize initial ideas around a clear purpose.

2. individuals structure a prototype based on solid writing standards.

3. individuals evolve their prototype into a draft document.

4. individuals review and refine the draft against formal standards.

5. individuals produce a final and collaborative edit of their draft.

OU

TC

OM

ES

“Your writing skills will improve immediatly when you implement standards that underline quality writing. You may already be aware of those standards but face challenges applying them consistently.”

—Unknown

Writing Advantage

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Take yoUr bUsiness CoMMUniCaTion skills To The nexT level

IND070311 REV 1.0.3

Clear, Accurate Writing Impacts Your Bottom Line in today’s competitive business environment, your written communication must make your point with power and clarity. in order to succeed, your organization must empower all team members, especially key employees, to express ideas and critical messages clearly—without leaving anything open to misinterpretation or misunderstanding. increasing the power of your organization’s written communication will increase productivity, resolve issues, reduce errors, and increase credibility.

The Solution:The FranklinCovey Writing Advantage workshopTo stay ahead in business, you have to cut through the information clutter and communicate clearly. FranklinCovey’s Writing advantage workshop teaches how to set quality writing standards that will help you increase productivity, resolve issues, avoid errors, and increase credibility.

This workshop teaches how to make your written communication clear and memorable. This skills-based workshop will help your organization set writing standards that will have an impact on business results.

The FranklinCovey Writing advantage workshop is taught as a one-day, facilitator-led program where participants will learn how to:

• Defineadocument’spurpose,thereaders’needs, and the desired response.

• Defineandmanagethedocument’sscopeandrelated writing assignments.

• Applytheprinciplesoforganizationusingthe“Four-BoxFormat.”

• Usewritingfundamentalstostructureawell-writtendocument.

• UseandapplytheFranklinCoveyStyleGuide.

• Useacollaborativethree-stagerevisionprocess.

This workshop also includes the following tools:

• Awritingguidebookwithreferenceinformationandwritingexercises

• Aneasy-to-use“DocumentPlanner”toolthatfitstheFranklinPlanner, along with an electronic version that allows you to automatically draft e-mails and documents

• Theaward-winningFranklinCoveyStyleGuide

• AFranklinCoveyStyleGuidecompanionCD-ROM

www.franklincoveysouthasia.com | connect@franklincoveysouthasia.com

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