one stop shop: e-vem e- extension of the car registration teja batagelj ministry of public...
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One stop shop: e-VEM E- extension of the car registration
Teja Batagelj
Ministry of Public Administration
One stop shop project
Goal: To assure a suitable information support for the future entrepreneur – sole trader and to enable him/her to start with business operations in the shortest time possible.
Duration: : 1.6.2004 – 1.7.2005
Budget: 250.000 euros for development, without infrastructure
Human resources within PA: 427 working days
One stop shop portal services
Portal for legal persons offers:- registration of an entrepreneur and entry into the Business register of the RS- sending tax data to register into the Tax register- registration of an entrepreneur into obligatory health insurance- registration of an entrepreneur’s children into obligatory health insurance- entry of changes of the company in the register of companies closure of the sole trader- all above mentioned procedures can be done by internet from home or on entry point- identification for VAT purposes- e-handed decisions from public institutions
In the RS there are over 200 active entry points which are:
- AJPES (Agency of the Republic of Slovenia for Public and Legal Records and Services)- Administrative units- JAPTI (Public Agency of the Republic of Slovenia for Entrepreneurship and Foreign Investments)- DURS (Tax Administration of the Republic of Slovenia)- District Units of Chamber of Craft of Slovenia- District Units of Chamber of Commerce and Industry of Slovenia
And one virtual entry point
Use of the system with any of qualified digital certificate in the RS.
Enter
Help
News
Additional password
Tax number of a citizen
Offered procedures regarding the status in the business register
8 steps for a registration
Address from register of spatial units
Address from register of spatial units
Address from register of spatial units
Data on a citizen from central register of population
Choice of activities from register of standard activities
Data on branches
Statement on tax liability
Choice of serving the decision:-by post
-electronically
Safe mail box
Review of entered databefore it is digitally signed
Confirmation on sending the data
E-mail notice about sent data
Monitoring the status of submission
Project challenges – key success factors
- Integration of systems and connecting the institutions -
online connection with 4 main registers, 20 servers, 14
institutions involved
- Process renovation
- Top management support
- Promotion
- Trained civil servants (480 civil servants)
- Assumption of personal responsibility
ImpactsReached goals-Increased trend of registrations (21%)
Registration trend
0
200
400
600
800
1000
1200
July
200
5A
vgu
stS
epte
mb
er
Oct
ob
er
No
vem
ber
Dec
em
be
rJa
nu
ary
Fe
bru
ary
Mar
chA
pri
lM
ayJu
ne
July
200
6A
vgu
stS
epte
mb
er
Oct
ob
er
No
vem
ber
Dec
em
be
rJa
nu
ary
Fe
bru
ary
enter closure Linearno (enter)
- accuracy at filling in the forms (due to connection to registers)
- service not limited by time or geographical factor (24*7*365)
- the procedure of opening the business and receiving a decision that claims that a natural person may start operating can be done electronically (e-signing, e-handing in a safe case postal)
- increased data exchange between institutions of the public administration reduced work and abolishment of sending of papers
- users satisfaction
Savings for citizens
Savings on:- time (1 day), before 8 days long procedure- tax (abolished)- forms (abolished)- transport costs (concept one stop shop)
Estimation of savings = 807.833,00 EURO per a year for citizens
Costs when registering a company from home: 0 EURO
Plans for the future
One stop shop for companies
Goal: time for registration will be shortened on 7 daysBusiness and court register will be technologically joinedRegistration into court register will be free of charge, also changes and closure of all forms of companies.
Entry points:- One stop shop entry points- notaries- virtual entry point
Courts, notaries and one stop shop entry points will use the system.
E-extension of vehicle license
One of the e-services offered on State Portal of the RS
Enables prolongation of vehicle registration via internetwith our without use of digital certificate using epayment system
Handing of new vehicle license on Saturday if required
Included public administration institutions: Ministry of the Interior Ministry of Transport Ministry of Public Administration Administrative Units
Basis for e-service are: - Central register of vehicles- Vehicle insurance register- Relevant legislation (adaptation of law on road traffic
safety, law on administrative procedure)
Costs of development: 20.000 EURO
Basic data on the project
LIFE EVENTS
STATE PORTAL OF THE RS
WHO
WHERE AND HOW
EDITOR
INTRODUCTION
E-EXTENSION OF VEHICLE LICENCE
FAQ
DATA
E-FORM
TAXES AND COSTS
LEGAL BASIS
COMPETENT INSTITUTIONS
E-FORM FORQUESTIONS
EVROVOC
START OF PROCEDURE
RECIPIENT
PORTAL OF ELECTRONIC SERVICES OF PUBLIC ADMINISTRATION
Entry in the system:
1. Username and password
2. Digital certificate
3. Anonymous
VEHICLE LICENSE NUMBER
DATA ON VEHICLE
COMPULSORY INSURANCE POLICY
NOTICE IF THE POLICY DOES NOT EXIST
CHOICE OF MONTHS FOR PAYMENT OFROAD USAGE
FEE
x
PAYMENT & SUBMISSION
RECEIPT
CLIENT
Project challenges - obstacles and opportunities
• Cooperation of private sector institutions (post, banks,
mobile providers, insurance companies)• Insurance companies have obsolete technology, don’t
offer online extension of insurance we adopted law that obliged them to offer online services until end of March 2007
• Promotion• Complexity of the system – all components must operate
Vision
• Online extension for persons with disability • Integration of online extension of obligatory insurance
and vehicle license
Savings for citizens
1/3 off all potential users: 157.000 users of e-service
Estimated savings: 2,2 mio EURO per a year
