One GuardianCreating a Strong Foundation for the Future2016 Accomplishments

Building a Bright Future,

TogetherTABLE OF CONTENTS

We made great progress in 2016 in delivering on our aspiration to be the trusted mutual partner, delivering financial security how, when, and where our clients prefer. Our accomplishments were made possible by the hard work and collaboration of our employees and Field associates across the enterprise. It is this performance that sets us apart from our competitors and serves as the foundation of our continued growth.

The world around us is changing, and Guardian continues to evolve and grow to meet the needs of our customers. What remains constant is our belief in the values that define us – We Do the Right Thing, People Count, and We Hold Ourselves to Very High Standards. This balance – of maintaining our traditions and our stability as well as keeping current with developing trends and technologies – is a large part of what elevates Guardian above its peers.

Our company’s record-high earnings and dividend, growing capital base, and continued strong financial ratings show that we are consistently delivering the value and stability our customers expect from us. We grew our number of

employees in 2016, and found innovative ways to support our growing customer base through new and improved products. We are positioned to take advantage of new opportunities through our expanded operations in Canada and India and our acquisitions in growing markets.

The accomplishments highlighted in this magazine reflect the successful execution of many of our strategic priorities and foundational activities in 2016. These achievements were made possible by the talent of our people, who, on a daily basis, demonstrate leadership, innovation, and teamwork within our organization by thinking ahead and acting now.

The story of our growth journey to $2 billion continues to be written, and each of us will play a role in its outcome. I look forward to working with you and to building a bright future together.

DEANNA MULLIGANPresident and Chief Executive OfficerThe Guardian Life Insurance Company of America

United by Our Commitment to Serving More People 2

Serving Customers How, When, and Where They Prefer 3

Building a Diverse & Inclusive Culture 13

Integrating Sustainability into Our Business 20

Reimagining How We Work at Guardian 28

Doing What’s Right in the Communities We Serve 38

PREFACE

United by Our Commitment to Serving More People

Guardian’s mission is clear: to grow our business in an ethical, profitable, and sustainable way, so that we can meet our long-term commitments, pay higher dividends, and ultimately serve more people.

Each of us plays an important role in bringing our mission to life through the work we do and the behaviors we demonstrate with each other, our customers, and the communities we serve. From enhancing the products and services we offer our customers and improving our environmental sustainability efforts to building a diverse, inclusive, and innovative workplace and making an impact in the community through strategic philanthropy, Guardian made significant progress in 2016 in demonstrating the time-tested values that have made us strong for more than 156 years.

Throughout the following five chapters, we take a closer look at some of our recent successes, and celebrate how we, as One Guardian, are continuously doing the right thing, embracing change, and delivering value to those we serve.

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CHAPTER 1

Serving Customers How, When, and Where They PreferThe world is changing… and so is our business. We now serve more people – in more locations and through more channels – than ever before. From the rollout of enhanced online self-service capabilities for Individual Markets customers to the creation of the Direct to Consumer business to an expanded presence on social media, Guardian is getting closer to the customer.

We are making it easier than ever for new customers to learn more about us and for current customers to receive the high-quality service they’ve become accustomed to. We are preparing for changes in the regulatory environment, principally with regard to the Department of Labor’s Fiduciary Rule, and are improving processes and tools to better serve our customers and help our Financial Representatives grow their business.

Behind every change and every decision is our aspiration to be the trusted mutual partner, delivering financial security how, when, and where our clients prefer. Earlier this year, we reorganized our operating model, from multiple businesses delineated by product to two lines – Individual Markets and Group and Worksite Markets – that focus on the customers they serve.

Excellent customer service, continuous improvement, steadfastness of vision, and a culture that embraces change and innovation are what set us apart from our competitors and make us One Guardian.

In this chapter, we highlight some of the key accomplishments our businesses made in 2016 to help us get closer to the customer.

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Customer Website Makes Account Management EasyGuardian’s IM Customer Website was first introduced to Annuity customers in 2012 and Life customers in 2014. Since its launch, the look and feel of the site has been enhanced to align with Guardian’s public website, and has recently expanded to support Disability insurance and Park Avenue Securities, creating a one-stop-shop for Individual Markets customers.

The newly updated site offers its users a variety of benefits, such as user-friendly navigation and a complete, organized view of account information. The site also provides customers with several easy-to-use self-service options, such as ePay, access to view and download customer service forms, and enrollment in e-delivery statements. The site is available in both web and mobile versions, providing increased customer accessibility.

Since enhancing the site to support our Individual Life policyholders in May 2014, more than 33,000 Life clients representing over 53,000 policies have registered. The feedback has been overwhelming positive. Clients enjoy 24/7 access to their policy information – a delivery on the top-trending request to add e-payment capabilities to their plans.

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INDIVIDUAL MARKETS

E-PAY AND E-DELIVERY BENEFITS

No more checks to write or stamps to use l Account records stored in one secure place l Email alerts when documents become available l Save or print policy documents 4

E-Services Enhance Customers’ Ease of Doing BusinessAs part of Guardian’s commitment to providing its Individual Markets customers with an outstanding experience, our company offers a full suite of self-service features enabling them to sign, save, and pay for policies with just one click.

INDIVIDUAL MARKETS Easy + Electronic = Customer Satisfaction. New in 2016.E-APP AND E-SIGN EXTENDED TO LIFE CUSTOMERS

Guardian’s e-App and e-Sign features work together to enable straight-through processing by creating an electronic delivery process to significantly reduce application processing time and eliminate the need to acquire “wet signatures.” These free services, which were first introduced to Guardian’s Disability customers in 2013, are a clear differentiator for our Field representatives, helping them to improve speed and convenience for their customers.

E-SIGNATURES FOR PARK AVENUE SECURITIES CUSTOMERS

PAS customers can now complete transactions without a wet signature, enabling faster processing and increased ease of doing business.

EPOLICY DELIVERY

In 2016, Guardian introduced an electronic policy delivery service called ePolicy. This is a simple and secure solution that lets clients electronically sign, pay for, and save their new life or disability insurance policy in just four steps — whenever and wherever it’s convenient for them.

Once an application is approved, an email is sent to the customer with a link to the secure ePolicy website.

Through the ePolicy dashboard, Guardian’s agents track, manage, and deliver clients’ policies. ePolicy delivery averages a five day policy turnaround – versus an average of 32 days to deliver paper policies, increasing the overall customer experience.

“Providing value and an enhanced customer experience for all is key to us being known as a company that’s driven on being a great client resource.”

GREGG KAUFFMANDIRECTOR, INDIVIDUAL MARKETS

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Industry Recognition for Outstanding Customer Service

INDIVIDUAL MARKETS

GUARDIAN RECEIVES DALBAR INSURANCE SERVICE AWARD

For the second consecutive year, Guardian’s Individual Disability Income Insurance

topped the insurance contact center rankings and earned the Insurance Service Award from DALBAR – the financial community’s leading independent expert for evaluating, auditing and rating business practices, customer performance, product quality and service. Guardian was the only insurance provider in the field of 11 participants, which included high-ranking mutual insurance companies, to earn this distinction for 2016.

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J.D. POWER HONORS GUARDIAN FOR SIXTH CONSECUTIVE YEAR

For a sixth consecutive year, Guardian was recognized for customer

service excellence by J.D. Power and Associates. Guardian’s retirement contact center was certified by the J.D. Power Certified Contact Center Program for providing “An Outstanding Customer Service Experience.” As of 2016, Guardian has achieved the highest customer score (909 out of 1000) among all J.D. Power Certified clients as well as a near-perfect 36/37 Index score.

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Positioning the Field to Successfully Adapt to the DOL Fiduciary RuleThe Department of Labor (DOL) Fiduciary Rule, parts of which will take effect in April 2017, creates both challenges and opportunities for today’s financial professionals.

To ensure that Guardian can adapt its business appropriately in a way that allows us to thrive in a changing environment, our company has assembled a team from across the organization to analyze the DOL Rule and develop strategies that address the rule’s new requirements, as we remain committed to offering a full suite of products to meet the needs and objectives of retirement clients.

Chris Dyrhaug, Senior Vice President and Head of Individual Markets Administration and Wealth Management, has been leading this team, which includes key members from Legal, Compliance, Operations, Business Development, Marketing, Communications, and Supervision as well as a group of Guardian General Agents (GAs) and Financial Representatives (FRs).

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“At the heart of our FRs’ business is a passion for serving Guardian’s customers in a highly ethical manner. The client always comes first.As we prepare for April 2017, we have been encouraging our FRs to proactively reach out to their clients, assess their book of business and realize opportunities to consolidate assets.”

CHRIS DYRHAUGSENIOR VICE PRESIDENTHEAD OF INDIVIDUAL MARKETS ADMINISTRATION AND WEALTH MANAGEMENT

INDIVIDUAL MARKETS

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GROUP AND WORKSITE MARKETS

The DTC business further expands Guardian’s reach to mass market consumers of insurance products. Today, our digital storefront enables consumers to shop for and buy PPO and DHMO dental products, access their policy information, find a dentist, and download claims forms. In the future, the digital storefront will be expanded to offer consumers a variety of products beyond dental insurance and allow consumers to self-serve all of their needs digitally.

There is much more to come! Open enrollment for the public exchanges began on November 1,

2016, and demand for Guardian dental products is strong.

Consumers can purchase dental insurance directly from Guardian online in 30 states at mydental.guardianlife.com. Guardian also participates in public exchanges in 16 states: Arizona, California, Florida, Georgia, Illinois, Indiana, Louisiana, Michigan, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Texas, Utah, and Virginia.

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Introducing a New Direct to Consumer BusinessWe’re not just getting close to the customer; we’re going directly to the customer! In late 2014, Guardian initiated a pilot program to bring our dental product offerings directly to the consumer through an online Guardian storefront and public exchanges. Based on consumer demand that far exceeded the pilot’s expectations, Group is looking to leverage this experience as a springboard for reaching additional customers and offering new products.

What is the Direct to Consumer DTC business?

“Based on our early in-market experience, we have an aggressive vision to position Guardian as a consumer-centric provider of a wide variety of protection products that support the needs and wants of consumers.”

PEGGY MAHERSENIOR VICE PRESIDENTHEAD OF DIRECT TO CONSUMER

DTC DENTAL BUSINESS*

78K+dental plans

100Kmembers

$20Mannual premiums

*As of October 31, 2016 8

Guardian’s Dental Business Is Continuously ExpandingWith more and more workers retiring, becoming self-employed, or receiving their primary health benefits from a government program such as Medicaid, the individual and government dental benefits markets are growing quickly and now comprise nearly 25% of the more than $60 billion dental benefits market. Guardian is keeping up with the latest trends by acquiring and building businesses that serve these targeted markets. One of Guardian’s strategic priorities is to diversify our business by expanding distribution to new, targeted customer segments, often through acquisitions that are complementary to our existing business platforms.

Our acquisition in 2014 of Premier Access and its affiliated companies, Data Telesis (now Guardian India) and Access Dental Services, meant that for the first time, Guardian would provide dental benefits under government programs such as Medicaid and Children’s Health Insurance

Program (CHIP), we would administer individual dental products sold on the new health insurance exchanges, and we would support the servicing of these same customers in company managed dental offices.

In 2016 Guardian increased its investment in the government programs business through the acquisition of Avēsis, one of the leading administrators of vision, dental, and hearing benefits for government and commercial programs, with eight million members covered under Medicaid and the CHIP. Avēsis also brings to Guardian a proprietary network of optometrists and a group vision business. We are currently integrating the operations of Premier Access into Avēsis to create a consolidated platform that will serve both the government programs business as well as a lower cost, more simplified dental and vision portfolio for the commercial group insurance market.

GROUP AND WORKSITE MARKETS

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In yet another move to expand our dental presence, Access Dental Services, Guardian’s Dental Support Organization (DSO), acquired STX Healthcare Management Services, a DSO with 43 offices in Texas and Alabama. Dental Support Organizations contract with dental practices to provide non-clincial business management and support services to local dentists. The creation of DSOs has allowed dentists to maximize their practice with the support of professional office management and efficient, centralized processes that allow the dentists to focus on the patient and deliver excellent dental care.

Access Dental Services (ADS) provides administrative, marketing, and customer support services in 65 dental centers in Alabama, California, Texas, and Utah. Originally an affiliate of Premier Access, ADS now operates as a stand-alone business with its own CEO and management team.

George adds that the cornerstone of high-quality dental service is patient safety, and that training will be a focus for ADS in 2017.

GROUP AND WORKSITE MARKETSS “If you think of the patient being at the center of our business model, everything we do should serve that patient. We’re looking at creating a ‘remarkable patient experience.’ We’ve actually developed a fairly comprehensive training program for the entire staff that starts from how you answer the phone and how you greet people when they walk in the door to how you coordinate their activities when they’re in the office and the follow-up with the patient.”

GEORGE NEALADS CEO

(Continued from the previous page)

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Guardian Expands Brand Presence in India

“The name change reinforces the mission, vision and values of Guardian with Guardian India – as One Guardian. By changing our name to Guardian India and creating alignment with Guardian, it improves our ability to acquire talent.”

ANDREA CSASZARSENIOR VICE PRESIDENTGROUP AND WORKSITE CUSTOMER SERVICE DELIVERY

We have rebranded Data Telesis, our customer and business support center in India, as Guardian India.

In addition to extending our brand across borders, doing business as Guardian India will enable us to leverage our strong corporate reputation and attract some of the market’s most talented professionals to join our growing team. This new brand presence represents a competitive advantage for us, enabling us to further develop our operations in India.

Guardian India currently operates in four cities: Chennai, Navi Mumbai, Noida, and Gurgaon.

GROUP AND WORKSITE MARKETS

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Everyone Plays a Role in Protecting Guardian’s ReputationAs Guardian works to get closer to the customer, protecting our company’s reputation remains a key priority for all of us. We look to accomplish this by maintaining high standards and doing what’s right for our customers, our employees, and the communities we serve. During 2016, employees had several opportunities to play a direct role in maintaining a strong culture of ethics, and reflect on the message that how we get things done is just as important as what we get done.

In 2016, all Guardian employees were asked to be curious! and ask questions if something does not feel right. (Now’s a good time to refresh your memory on the three easy steps you can take to stand up for integrity.)

Employees from almost every business and functional area engaged in dialogue with ethics expert David Gebler, author of The 3

Power Values: How Commitment, Integrity and Transparency Clear the Roadblocks to Performance, at their respective town hall meetings. Video excerpts of his remarks have been posted on the Ethics & Compliance at Guardian page on Inside Guardian. (If you haven’t already checked out these videos, you can do so now.)

Four leaders from Guardian’s Individual Markets business expressed their commitment to ethics and discussed how they handled ethical issues throughout their careers as part of a new video series – Doing What’s Right in the Real World – on Inside Guardian.

The members of our Executive Leadership Team added their voices to the dialogue on ethics by recording audio messages, which were delivered to all employees by voice mail and as podcasts posted on the Ethics & Compliance page.

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CHAPTER 2

Building a Diverse & Inclusive CultureA diverse and inclusive environment is a key component of our ability to innovate and grow – and ultimately serve more people. Now more than ever, our company is focused on creating a culture that celebrates what makes each of us unique and better reflects the customers we do business with.

Diversity can be defined in many dimensions, ranging from an individual’s professional and personal experiences, to their ethnicity, gender, generation, and more. Inclusion comes to life in how we interact with each other. It requires that we seek to understand and respect different vantage points, while keeping an open mind. This means that employees can bring their best selves to work and customers can trust that we have their best interests at heart.

In this chapter, we celebrate some of the ways Guardian advanced its commitment to building a diverse and inclusive culture in 2016 and moved our organization forward.

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Why Diversity & Inclusion?The case for a diverse and inclusive culture is far-reaching. Aside from retaining and attracting talent or business – diversity & inclusion (D&I) fulfills Guardian’s long-standing tradition of doing the right thing and remaining true to our core values.

In the past year, Guardian’s D&I Council put our core values into action through the development of policies, programs and platforms that empower employees, customers and the community to grow, thrive, and join the conversation.

The Year Started Off with a DayEarly in 2016, President and CEO Deanna Mulligan hosted the company’s first Diversity & Inclusion Day. The goal? To get everyone focused on building a collaborative, connected, diverse, and inclusive work environment.

Following a fireside chat by Deanna on the importance of Diversity & Inclusion, both at Guardian and in the marketplace, Kim Lear, founder and content director from Inlay Insights, facilitated an interactive discussion about generational differences in the workplace, including approaches to work and communication.

This topic matters because the multigenerational workforce is growing even more diverse. Millennials will soon comprise the largest demographic in the US workforce, surpassing 33% by 2020, while Baby Boomers are staying in the workforce longer than previous generations.

Watch highlights from Diversity & Inclusion Day

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Creating a Platform for Female EmployeesThe Women’s Leadership Network

“There’s a lot going on at Guardian these days that makes it a great place to work. I like the type of events that the WLN sponsors since they help people connect from different parts of the company.”

TATOUSHA NARCISSE SMITHTechnology & Enterprise Shared Services

WANT TO LEARN MORE ABOUT THE WLN?Join the conversation on Yammer.

The D&I Day marked another first for Guardian with the launch of its first Employee Resource Group, the Women’s Leadership Network (WLN).

Employee Resource Groups (ERGs) are Guardian-recognized grassroots networks of employees who share a common identity, characteristic, and/or affiliation. They support employees in meeting professional and personal development goals, and are instrumental

in helping Guardian achieve its Diversity and Inclusion vision.

In being WLN members, women at Guardian have access to the networking events, professional development, and other resources they need to take their career to the next level. The WLN is also open to men, who can serve as the greatest advocates and allies when building greater gender-balance at all levels of leadership at Guardian.

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Standing Together with PrideThe Pride Network

“When you have connections with the people you work with,

you attract other people who want to be part of

that family.”

KRISTINA KISHBAUGHPride Network Co-Leader

“It’s important to help all employees understand why having an inclusive culture is so important.”

JAY ROSENBLUMChief Human Resources Officer

GET INVOLVED TODAY

Employees interested in joining the Pride Network should send an email to pride@glic.com.

Have a question about the Pride Network or Guardian’s commitment to diversity? Be sure to join the conversation on our Pride Yammer group using the topic tag #PrideNetwork.

More recently, Guardian expanded its ERG community to include the Pride Network, which supports lesbian, gay, bisexual, transgender, questioning employees, and their allies (LGBTQA). The Pride Network has a clear mission: to create a positive, inclusive work environment for employees, regardless of sexual orientation or gender identity.

Guardian’s Chief Human Resources Officer and Pride Network Executive Sponsor Jay Rosenblum, and President and CEO Deanna

Mulligan, led the official kick-off event with the help of diversity expert, LGBT business owner, and author Jennifer Brown.

Watch video highlights from the event.

In further support of our LGBTQ employees, Guardian developed new transgender benefits and transgender transition guidelines as well as updated our new-hire orientation video to reflect Guardian’s commitment to diversity and inclusion through its non-discrimination policies and D&I programs.

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Doing Right by Our Community & Our PartnersOur commitment to D&I extends beyond the walls of Guardian as we do right by our community and vendor partners.

Guardian has also supported the LGBTQ and veterans communities in multiple philanthropic ways, including:

Human Rights Commission Fundraising Gala Donation

Preparing 41,000 Meal Kits for Homeless LGBT Youth

OneOrlando Fund Donation for Nightclub Shooting Victims

Assembling 500 Military Care Packages through Operation Gratitude

Since our efforts extend to those we do business with, Guardian’s Supplier Diversity program, established in 2012, offers a diverse slate of suppliers open access to, and the chance to participate in, the firm’s procurement process.

From 2012 to 2015, the number of diverse suppliers we do business with has grown 23%, with our total diverse spend jumping 83%.

“It filled me with pride to know that I was part of a company that does so much for others and gives back to our military.”

RUTH HEALYIT Business Analysis ManagerPittsfield Office

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Attracting New Talent + New BusinessWOMEN PRODUCERS’ SUMMIT

Guardian’s annual Women Producers’ Summit brings together approximately 100 female producers across all tenures and geographic locations. Attracting, developing and retaining a diverse agency distribution system is critical for our company’s success and relevance in local marketplaces.

JOB FAIRS

We have also stepped up efforts at diverse job fairs, including LGBTQ professionals and those sponsored by veterans’ organizations, to attract a more heterogeneous workforce.

LADDERS FOR LEADERS

Our participation at the Mayor’s Ladders for Leaders event was another step toward demonstrating our commitment to diversity, as we provided approximately 20 internship opportunities to New York City high school students. In fact, Guardian is a founding partner of the NYC Center for Youth Employment.

LGBTQ RECRUITMENT

As a way to attract new business, we created new LGBTQ-focused marketing materials for our Field Representatives. These materials ranged from customer stories to thought leadership articles about financial planning.

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Topped the Year Off with a Perfect ScoreAll of these D&I efforts were made possible by the commitment and engagement of Guardian colleagues. We feel proud to have our efforts recognized by an organization as well-respected as the Human Rights Campaign Foundation.

HRC’s 2017 Corporate Equality Index is a national benchmarking survey that evaluates corporate policies and practices related to LGBTQ workplace equality, including non-discrimination workplace protections, domestic partner benefits, transgender-inclusive healthcare benefits, competency programs, and public engagement with the LGBTQ community.

Guardian actively participated for the first time in the HRC CEI in 2016, receiving a score of 75. This year, we accomplished our goal of increasing our score from 75 to 100, an important milestone for our company.

The new year promises to move us further on our journey with the continued expansion of our ERG community, and new policies, strategic initiatives, actions, and conversations that remind us that we each bring something unique to the team.

We’ll also keep in mind that while we celebrate our differences, we also share a common vision, and we’re stronger together as One Guardian.

In its annual report, the HRC gave Guardian a perfect score on the Corporate Equality Index (CEI) and named us one of the 2017 Best Places to Work for LGBTQ Equality.

Calendar of ObservancesLearn about annual cultural observances from the Anti-Defamation League.

Yammer GroupsJoin the Diversity & Inclusion at Guardian, Women’s Leadership Network, and Pride Network groups.

Background InformationLearn about the Diversity & Inclusion Council and its Supplier Diversity program.

Tools + Resources19

CHAPTER 3

Integrating Sustainability into Our BusinessGuardian’s mission is to grow our business in an ethical, profitable, and sustainable way, so that we can meet our long-term commitments, pay higher dividends, and ultimately serve more people. As part of this objective, our company is embracing a spirit of continuous improvement, taking a closer look at existing strategies, processes, and technologies, and exploring potential new approaches to ensure our people are positioned for success.

Sustainability is a term we hear of more and more, as today’s companies look for ways to balance long-term economic, ecological, social, and lifestyle needs in the way they do business.

Through business driven initiatives that drive greater efficiencies, reduce costs, and enable us to provide better service to our customers, Guardian has taken meaningful action to improve our environmental sustainability.

In this chapter, we will explore some of the ways Guardian is advancing its sustainability efforts.

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“Guardian has taken meaningful steps to reduce the company’s impact on the environment, to help our employees live healthier lives and to embed this strategy into our daily activities.”

TRACY RICHEVP AND GENERAL COUNSEL

Sustainability CouncilGuardian’s Sustainability Council was established in 2014 to reinforce our commitment toward achieving sustainability through advancements in the following areas: energy efficiency, philanthropy and volunteerism, health and wellness, and productivity.

The Sustainability Council is co-chaired by Tracy Rich, Executive Vice President and General Counsel, and Dean Del Vecchio, EVP, CIO and

Head of Enterprise Shared Services. Council members were nominated by leaders within a mix of business and functional areas across multiple locations, and include employees who have expressed an interest in sustainability or have responsibilities directly related to the subject. The council champions Guardian’s strategic sustainability efforts, collaborates, shares ideas, and serves as representatives of the strategy.

2016 WORKPLACE ACCOMPLISHMENTS

l Reduced emissions from commutationvehicles as a result of expanding Guardian on the Go teleworking capabilities for employees

l Reduced cost and decreased emissions as aresult of improved technology that enables video conferencing and web-based meetings

l Virtual Guardian Initiative – meetings, events,and as much project work as possible is done virtually – using digital technologies instead of paper, web-based training for staff, and online enrollment seminars for customers

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Read More

ENTERPRISE MANAGED PRINT SAVINGS

1,015trees

465,331lbs of CO2

3,635gallons of water

INFORMATION TECHNOLOGY INITIATIVES

Reduction of data centers’ carbon footprint and

energy costs

More energy efficient computer brands to reduce electric draw

E-delivery and e-solutions for customers to reduce

paper consumption

New Green InitiativesEnterprise Managed Print & MoreIn 2016, Guardian improved its environmental sustainability efforts through energy reduction and efficiency initiatives, reducing paper consumption, and recycling.

Guardian’s Technology department spent a great deal of 2016 implementing a solution, which they refer to as Enterprise Managed Print Service, that delivers improved service while generating cost savings and reducing Guardian’s carbon footprint. The rollout of new technology has helped Guardian become a more sustainable business, significantly reducing the amount of printer related waste, and providing useful functions like on-demand release of jobs – meaning you’ll never send a job to the wrong printer again.

When it comes to Guardian’s conferences and events, we continue to take meaningful steps to reduce our environmental footprint and give back to our communities. More than half of the events we host are now replacing paper presentations with digital versions through use of the Guardian App. We also use MiiR water bottles at every Guardian conference as an alternative to traditional plastic bottles, reducing our plastic bottle consumption by ~7,000 units. Every MiiR bottle purchased provides clean drinking water to one person in need for one year.

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GUARDIAN RECYCLING POLICIES

l Guardian maintains a national shredding agreementwith an external vendor.

l Sustained bottle/can recycling initiatives continuethroughout our locations.

l Building ID/access cards are recycled to reducecost as well as use of plastics.

l Printer toner cartridges are recycled.

l Rainwater is collected and used for irrigation at ourBethlehem campus.

657tons of company paper were securely

shredded and recycled with Iron Mountainbetween January 2015 and January 2016

RecyclingAt Guardian, we believe we have a fundamental responsibility to our customers and policyholders to use our strength, expertise, reach, and access to capital to make a positive impact in the communities we live in. One way we accomplish this is through a robust recycling program.

951,419lbs. of CO2 emissions

3,285cubic yards of landfill space

11,025trees preserved

equivalent to 92 cars off the road per year

CONSERVED RESOURCES

18,010,589gallons of water

1,484,949kWh of electricity

equivalent to 1,971 swimming pools

equivalent to 3,942 years of laptop energy demand

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INTERESTED IN JOINING GUARDIAN’S GREEN TEAMS? Email philanthropy_info@glic.com.

Green TeamsGuardian proudly supports environmental stewardship, driven by the priorities of our businesses and the passion and commitment of our employees. In 2016, Guardian launched employee-led Green Teams to engage and educate employees on company policies and environmentally-friendly behaviors, plan activities in support of company-wide efforts, and encourage employee participation in company activities and personal actions.

For our Green Team members, taking part in environmental stewardship was an opportunity they could not pass up.

“I joined the Green Team because it gives me a chance to collaborate with co-workers on something I’m personally very committed to. It’s a great opportunity to increase awareness about sustainability practices not only at work but also in our communities.”

RUTH EASHDENTAL STANDARDS COORDINATORSPOKANE “By setting the right example

through the choices we make every day, we can demonstrate the importance of making healthy, green, sustainable decisions with the broader community.”

KIM BORIINEVENT PLANNERNEW YORK

“It’s exciting to know that I can be a part of a team that could one day change the way the corporate world views today’s environmental issues. I feel it’s important for all of us to try and make a difference every day.”

STEPHANIE SILVESTRIQUALITY CONTROL SPECIALIST BETHLEHEM

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Tracking Sustainability MetricsIt is our goal to embed sustainability in the organization’s culture, and what better way to engage employees than to track their individual sustainability metrics. Tracking and reporting data on internal resource usage and costs steers us in the desired direction and allows us to focus in on the green initiatives. From improving our business practices to encouraging employees to take action and make a positive environmental impact, we are extending our values-based commitment to being stewards to our planet.

SUSTAINABILITY SUPPORT

l Make it easier for employees tomake sustainable choices at work

l Provide support to employees toimprove sustainability in their personal lives

WE LEAD BY EXAMPLE

l Demonstrate sustainabilityleadership by “walking the walk” and “talking the talk”

l Participate in ongoing discussionsabout the sustainability journey

l Prioritize sustainability in company decision-making

Make a DifferenceVisit the Community Involvement Portal to track your green behavior and earn a badge for being environmentally sustainable.

AT WORK

l Set printer to print on both sides

l Remove desktop printer

l Carpool or use public transportation

l Turn computer off after work

AT HOME

l Turn water off while brushing teeth

l Reduce shower time

l Stop drinking bottled water

l Start recycling at home

Get started now.

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Sustainability ReportThe Sustainability Module in Guardian’s Community Involvement Portal provides tools to set goals, track impact, and learn about everyday opportunities for sustainable living. Since the launch of the portal in 2016, we have seen measurable results.

“Throughout 2016, we have been focusing our sustainability efforts on environmental stewardship, driven not only by the priorities of our business but also by the passion and commitment of our employees. We cannot do this alone; everyone has a role to play. Joining a local Green Team is one way employees can raise their hands and partner with us. That is just the beginning. Over the next few years, we hope to provide more opportunities to our employees to help them get involved.”

MICHAEL CARRENVP, HEAD OF STRATEGICPHILANTHROPY

86employees participated in tracking their “green” behavior

138,290lbs. of reduced emissions

826actions including, but not limited to, donating used

clothing, setting printer to default print on both sides, recycling at home, caulking weather stripping doorways and windows, and eating local foods, which resulted in

the following savings:

738,628gallons of water conserved

9,750lbs. of waste recycled

46,468kWh of energy conserved

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What’s Next?As we move forward, Guardian is strongly focused on initiatives that exemplify our values and culture – not only within our workplace environment, but also within the communities we live in and do business with.

INTERESTED IN GETTING INVOLVED? Email philanthropy_info@glic.com.

“Guardian continues to cultivate an environment that promotes sustainability, as demonstrated by the design of our new Bethlehem campus and the successful launch of the Managed Print Initiative. We are committed to building upon our 2016 achievements by going beyond stand-alone initiatives and fostering a work environment and company culture that encourages employees to continue to proactively identify opportunities that make a difference.”

DEAN DEL VECCHIOEVP, CIO AND HEAD OF ENTERPRISE SHARED SERVICES

Way to GoEarlier this year, Guardian received a Way to Go Award from Spokane’s Commute Trip Reduction Program for our Spokane employees’ efforts to promote environmental sustainability. Our Spokane employees reduced their drive-alone rate by more than 10% by carpooling, riding the bus, bicycling, working a compressed work week, and working from home.

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CHAPTER 4

Reimagining How We Work at GuardianIn order to remain competitive in the marketplace, enhance work/life integration for our employees, and increase our ability to work collaboratively for the benefit of our customers, Guardian is reimagining how we work.

Through innovative workspace arrangements, technology enhancements, and new work practices, we seek to attract and retain the best talent, optimize our performance, leverage best practices, work smarter, and create a culture that embraces the future and all it has to offer. This is the essence of Guardian’s Workplace Strategy.

In this chapter, we showcase how we began to transform our company in 2016 by leveraging technology, changing how we work, and positioning employees to succeed.

WORKPLACE STRATEGY GOALS

l Support our employees’ best work,how, when and where it happens

l Better meet the expectations oftoday’s transforming workforce and tomorrow’s business demands

l Create a flexible and sustainable workenvironment to best serve our customers and each other

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Optimizing How We WorkGuardian’s Workplace Strategy is aimed at optimizing how we work, giving us opportunities for greater flexibility, efficiency, and productivity. Our company has achieved this by rolling out state-of-the-art technology tools through the Office 365 platform, as well as by introducing modern space standards designed to provide a more collaborative and open work environment at Guardian, which bring greater consistency to our office space across all locations. The space standards are representative of the ongoing shift in the business world toward a brighter, more streamlined work environment that promotes more sharing among employees, while de-emphasizing the importance placed on offices.

WANT TO LEARN MORE ABOUT GUARDIAN’S WORKPLACE STRATEGY? Visit Inside Guardian

Michelle Hampton, Manager, Online Strategy, Individual Markets, can personally testify to the benefits of Guardian’s Workplace Strategy and “Your Work Arrangement” policy. Working with her manager, Michelle set up a virtual office in her North Carolina home, enabling her to care for a family member without having to sacrifice her position at a company where she has invested more than 14 years of her life.

In the video above, Michelle expresses her appreciation for the ability to spend time with her ailing mother, enjoy her life, and continue doing the job she loves. By providing Michelle with the option to work off campus, Guardian was able to retain a highly regarded employee while demonstrating our evolving culture and the values that define who we are.

“As the Guardian culture evolves, we think it’s important for teams

to interact more, and the new configurations will help

enable this.”

ANDY SCHWARTZBERGVP, ENTERPRISE

SHARED SERVICES

“Guardian sees that providing a workspace that is innovative, inviting, and collaborative is important for companies to attract and retain high-performing employees.”

GINA BIRCHALLVP, STRATEGIC INITIATIVES

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At the heart of the program is a new mindset: Think about work as what you do, not where you do it.

Guardian on the GoGreat Work Happens Everywhere

Guardian on the Go is a key component of our Workplace Strategy, focused on establishing a standard for flexible work solutions at Guardian. The program helps employees transition to, and work productively in, off campus and mobile work arrangements. It creates a seamless experience for our customers, and allows employees to develop and grow across geographies — positioning all of us to succeed, no matter where we are working on any given day.

Developed by a cross-functional team, Guardian on the Go provides a set of tools and resources that align with a three-step process – a set for managers and a set for employees – for making that transition to a non-traditional work arrangement.

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Why Now?Around 50% of Guardian’s workforce will be eligible for some form of retirement over the next 10 years. When you think about that number in terms of turnover, you see that we have to attract new talent while we retain and support our existing employees.

“A recent Deloitte study showed that 56% of Millennials believe increased mobile working would improve their productivity, and they will choose employers based on what kind of work options are available for how, when, and where they work,” says Gina Birchall, Vice President, Strategic Initiatives. “And we’re even seeing it within our own Guardian population – on the latest employee engagement survey, the highest engagement scores came from that part of our population that self-reported that they were working in a combination of Guardian locations and from their home each week.”

“Striking the right balance between on campus, mobile campus, and off campus employees allows us to reduce both the size of our physical workplaces and focus our real estate strategy to ensure environmentally friendly office practices similar to our new Bethlehem campus. It’s a win for us and a win for the environment.”

DEAN DEL VECCHIOEVP, CIO AND HEAD OF ENTERPRISE SHARED SERVICES

In addition to helping us attract the right talent, Guardian on the Go supports our company’s mobility and sustainability goals.

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How Does It Work?Employees will connect with their work instead of their space. And since many roles won’t be limited to particular locations, they will have more opportunities to build inspiring careers at Guardian. This added flexibility will help us to achieve our vision of attracting and retaining the best talent, and creating a culture that embraces all the future has to offer.

EMPLOYEE BENEFITS

l Ability to determine which workarrangement best suits their role

l Freedom to work efficiently andproductively independent of location

MANAGER BENEFITS

l Ability to determine which workarrangements best suit their team

l Flexibility to lead and collaboratevirtually to make geographically diverse teams function seamlessly

“Our managers have embraced the Guardian on the Go training and new Microsoft technology to ensure that our employees remain connected with seamless access to training, coaching, and other support resources, regardless of location.”

BARBARA FUENTEZVP, OPERATIONSSERVICE & SUPERVISIONINDIVIDUAL MARKETS

Barb isn’t the only Guardian employee who sees the benefits of Guardian on the Go. Watch the videos on the next page to hear from other employees about how the program has enhanced the way they work.

Barbara Fuentez, Vice President, Operations, Service & Supervision, Individual Markets, is one of the Guardian leaders who has already started working with her team this way. She volunteered to be part of the first wave of Guardian on the Go to test the program and see how it plays with those who are working off campus the majority of the week, and those who work between Guardian locations and off campus. From her perspective, the program is a win.

WORKPLACE ARRANGEMENTS

l On Campus

l Off Campus

l Mobile Campus

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Employee Feedback on Guardian on the Go

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Guardian Opens New Bethlehem CampusGuardian took a huge step into the future with the opening of its new Bethlehem Campus in July 2016. The facility, which was developed in consultation with Guardian employees, is an important facet in our company’s Workplace Strategy – featuring a more streamlined work environment that makes employees feel good about where and how they work.

To commemorate the official opening of the new campus, a ribbon-cutting ceremony was held on Thursday, July 14. The Commonwealth of Pennsylvania and the village of Bethlehem formally declared this date as “Guardian Day.”

Guardian’s President and Chief Executive Officer Deanna Mulligan and Board of Directors member John A. Somers were joined by Pennsylvania Lieutenant Governor Mike Stack, State Senator Mario Scavello, State Representative Marcia Hahn, Executive Deputy Insurance Commissioner Seth Mendelsohn, and the Hanover Township Board of Supervisors for the ribbon cutting, which was witnessed by many of the more than 1,400 employees who now call the state-of-the-art facility home.

“As one of the largest employers in the area, it is our hope that this new office complex will help us continue to attract talent from our local community by raising the bar on what employees should expect from their workplace.”

DEANNA MULLIGANPresident and CEO

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FACTS TO KNOWl The new building is about 300,000 square feet – about five times the size of a football field

l Workstations for 1,600+ people are available on campus

l The building features many open collaborativespaces and a variety of informal seating

l At least 20% of the construction materials andfurniture on campus came from recycled content

l More than 300 trees were planted to beautify the campus

l The building features a large, modern, sustainablecafé offering healthy food choices

l Employees benefit from a large training facility,advanced AV technology, and an updated space reservation system

l The campus supports going green with four electriccar chargers and 70 bike racks

l Employees can enjoy nature and get exercise onthe campus’ 0.8-mile walking trail

l The building has one conference room seat forevery 2.4 people

l There are 50 quiet rooms available across all floors

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Features such as a town hall room, walk-up Tech Bar support center, walking trail, fitness center, and pantries on every floor are included as part of the design.

The new space brings together employees from separate buildings located throughout the Bethlehem community, allowing for a more collaborative work environment that will better coordinate and enhance client interaction and support.

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“The building took my breath away when I walked through the doors. I felt so important. This is a wonderful new chapter in Guardian history and I am proud to be a part of it.”

PATRICIA KRESHFinancial Analyst II, IT and Shared Services

“The new building provides an incredibly bright, uplifting environment. It’s so fresh and loaded with so many amenities, from open and welcoming spaces to gather to state-of-the-art technology. What a change in attitude it inspires upon walking in the door.”

DEBRA ZOPPYAssistant VP, Operational Risk and Resiliency

“One of Guardian’s core values is People Count. I think they have more than shown us that they live by this value by providing this extraordinary environment to us.”

JIM ECKERTVendor Analyst II, IT and Shared Services

HAVE THOUGHTS TO SHARE ABOUT THE BETHLEHEM CAMPUS? Join the conversation on Yammer.

“The office complex, which was constructed on a 31-acre lot, was built to be LEED-certified and designed to adhere to the latest standards for energy efficiency. Its innovative design and rich amenities enhance work/life balance for employees and increase the ability to work collaboratively for the benefit of customers.”

ANDY SCHWARTZBERGVP, Enterprise Shared Services

VP Tony Perez gives a tour of the new Bethlehem campus in the video below.

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CHAPTER 5

Doing What’s Right in the Communities We ServeGuardian’s culture reflects our people’s commitment to act with integrity and embody our time-tested values to help individuals and families lead stable and fulfilling lives. Our employees are our most important assets and do the right thing every day by volunteering their time and skills in a variety of educational and community service events. From volunteering their time in the local community to taking part in environmental actions and contributing their financial resources to worthy organizations, our employees are making a difference in our company, our community, and our world.

In this chapter, we recognize the strategic philanthropy impact that was made in 2016 and celebrate our people for their commitment to upholding our time-tested values.

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GUARDIAN PROVIDES...

l Access to financial knowledge, support, and toolsto make effective financial decisions and plans

l Support in managing financial matters againstshort- and long-term education and career goals

Financial CapabilityGuardian is passionate about investing in efforts that increase opportunities for people to build better lives. An important way we achieve this goal is through our strategic philanthropic focus on financial capability and workforce development for low-income and low-asset families and individuals. Our company invests critical resources, including the time and talent of our employees, to enable those we help to build more secure lives, develop the skills needed to be self-sufficient, and ultimately, strengthen their communities.

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Money Management for LifeSince 2013, Guardian’s signature program – Money Management for Life (MMFL) – has created alliances with community colleges across the country to offer a free, for-credit personal finance course to help educate students with the essential skills and knowledge to manage their own finances and plan for their educational and financial futures.

In 2016, Guardian tripled its investment in MMFL, aiming to expand the breadth and depth of the program. In addition to offering the personal finance course at a larger number of campuses around the country, Guardian and its community college partners have expanded this valuable educational offering to a wider audience in a variety of ways, including for-credit and non-credit classes, walk-in centers, college credit classes for high school students, and virtual and distance learning.

“Increased financial literacy helps our students remove barriers to success by giving them the knowledge and confidence they need. Once through the program, they continue to share what they learned as MMFL ambassadors with their families and friends.”

LINDA GUZZODEAN OF THE SCHOOL OF WORKFORCE AND CONTINUING EDUCATIONCAPITAL COMMUNITY COLLEGE

FACTS TO KNOW

l MMFL currently operates at 10 colleges inCalifornia, Connecticut, Maryland, Massachusetts, New York, Pennsylvania, Washington DC, and Wisconsin.

l Since the program’s inception in 2013, more than700 students have participated.

l 42 Guardian employees volunteered to teach thesecourses and serve as program mentors in 2016.

l During the summer of 2016, Guardian providedsummer internship opportunities to 19 students from the MMFL program.

l Employees interested in volunteering should emailphilanthropy_info@glic.com.

NEW PROGRAMSBorough of Manhattan Community College

Capital Community College FIRST Center

Study.com Pilot

Los Rios Community College District40

Workforce of the FutureGuardian strongly believes that it is the responsibility of the public and private sector to continue to develop new ways of bridging the gap between corporations, schools, and government to create jobs for those who need them.

GUARDIAN’S FOCUS

l Knowledge of, guidance to, and support in pursuinga career aligned with student interest and aptitude as well as information on careers in demand

l Application of academic and career coaching,mentoring, and modeling

l Experiential learning opportunities, includinginternships and apprenticeships

FACTS TO KNOW

l Guardian hosted 17 summer interns from ourMoney Management for Life (MMFL) colleges, bringing our total MMFL internships to 29 for the past three years. In 2017, we plan to expand the number of interns we host to 30.

l Guardian supported 85 New York high school students in the CareerCLUE program, a summer career training program that focused on jobs in the green economy.

l Guardian provided nine high school students withsummer internship opportunities through the Ladders for Leaders program.

l Sixty Jackie Robinson Foundation studentsparticipated in financial education workshops.

EXAMPLES OF OUR COMMITMENT New York Center for Youth Employment Ladders for Leaders Jackie Robinson Foundation Business Higher Education Forum 41

6,741employees registered

2,160employees logged volunteer hours

8,200community service hours logged in 2016

$600Kpledged to local charities via the 2016United Way Campaign

FACTS TO KNOW ABOUT THE PORTAL

Employees in Action People Count is one of Guardian’s core values. From volunteering their personal time to incorporating community service into conferences and business meetings, our employees dedicate their experiences, skills, and ideas to help our company prosper and grow as a leading corporate citizen.

In 2016, Guardian formed employee groups in each of our regional home offices to help focus our efforts in our local communities. The Community Involvement Committees (CICs) are part of a strategic effort to leverage the time, talent, and expertise of our employees to make a difference in addressing some of the most pressing needs in the communities where we work. CIC leaders come from all departments in the company, and are responsible for developing relationships with leading nonprofits to help build Guardian’s civic profile in the community and to offer volunteer opportunities to our employees throughout the year.

Guardian also launched a new Community Involvement Portal,, a “one-stop shop” for all of our company’s employee-supported philanthropic initiatives – from volunteer opportunities in your local area, to employee charitable giving and personal sustainability tracking. The portal, which can be accessed through Inside Guardian, supports the work being done throughout the country by our CICs and Green Teams and includes many opportunities for employee action.

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Our Businesses Embrace Community ServiceThroughout 2016, Guardian partnered with Feeding Children Everywhere, Food Bank of NYC, and the New York and Lehigh Valley chapters of United Way to assemble a total of 100,000 meals to benefit the food insecure in our local communities – quite an accomplishment for a company of our size.

During October, Individual Markets held its second annual food drive to benefit The Bowery Mission in conjunction with Guardian’s Customer Service Week celebrations. In a related activity, Corporate Finance leaders as well as New York CIC members volunteered their time to work alongside the Mission’s kitchen staff to prepare and serve meals to 150-200 members of the community.

To commemorate Veterans Day, employees in Appleton, Bethlehem, New York, Pittsfield, and Spokane participated in volunteer engagement activities, partnering with Operation Gratitude to provide deployed military members with care packages.

The Actuarial Team in Group and Worksite Markets wrapped shoe boxes that will be filled by the Holiday Hope Chest Program and distributed to families across the Lehigh Valley.

Attendees at the Group Sales and Client Management Conference built literacy kits through a partnership with Hands On Atlanta.

VOLUNTEER SPOTLIGHT

Feeding the Hungryl Guardian’s HR and Communications team

assembled 41,000 meals to benefit the LGBT community during their summer summit meeting.

l Guardian’s Corporate Finance area and New Yorkand Bethlehem CIC members assembled 54,000 meals during a team building event.

l In addition to the meal assembly, Leaders Clubattendees participated in a fun run event to provide meals for hungry children.

VOLUNTEER ACTIVITIES

Search and sign up for volunteer activities in your local community led by your local CICs and Green Teams, or simply log your personal volunteer hours or apply for an individual or team volunteer grant to support your favorite charity.

GIVING

Make charitable donations to your favorite nonprofits online. Donate to a higher education institution and request a matching gift.

SUSTAINABILITY

Learn how you can be more eco-friendly at home and in the office, track your green behaviors, and earn badges for promoting environmental sustainability.

Get InvolvedOn the Community Involvement Portal employees can take their pick from a range of opportunities to give back and go green.

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APPLETONKIDS FUN RUN

Guardian has been a proud sponsor of the Guardian Kids Fun Run, part of the Fox Cities Marathon weekend, for 17 years.

PITTSFIELDWOMEN’S BUILD DAY

A team of 10 Guardian employees volunteered their time, energy, and enthusiasm with hammers, saws, nail guns and paint brushes at an annual “Women’s Build Day” event with Habitat for Humanity.

SPOKANESECOND HARVEST FOOD BANK

Thirteen Guardian employees helped sort and box over 10,400 pounds of various bread products for immediate distribution to the various food banks located throughout the Spokane region.

NEW YORKBATTERY FAIR

Nearly 90 New York employees and summer interns volunteered their sweat equity to build market stands to support The Battery Conservancy’s weekend fair, an event designed to engage the public in our region’s biodiversity and its emerging food and plant producers.

BETHLEHEMMUSIKFEST

As part of its strong tradition of giving back to the community, Guardian has been the number one corporate sponsor of Musikfest for 16 years. This year, 119 Bethlehem employees volunteered an average of 12 hours or more.

2016 HIGHLIGHTS

CIC Events

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Volunteer Recognition Awards Environmental SustainabilityGuardian proudly supports environmental stewardship, driven by the priorities of our businesses and the passion and commitment of our employees. In 2016, Guardian launched employee-led Green Teams to engage and educate employees on company policies and environmentally-friendly behaviors, plan activities in support of company-wide efforts, and encourage employee participation in company activities and personal actions.

For 20 years, Guardian’s Pittsfield office has been operating an employee recognition program related to volunteerism. Employees nominate a charity they volunteer with to receive a $1,000 grant, with winners selected based on the employee’s service to the charity.

Building off this model, the Appleton, Bethlehem, New York, and Spokane Community Involvement Committees worked throughout 2016 to launch

recognition programs in those offices as well. In total, 24 employees were recognized in their local office and qualified their charity for a grant up to $1,000.

Beginning in 2017, all local winners will be put forward for corporate recognition of their volunteerism. This is currently being organized by the National Volunteer Recognition Committee, chaired by Joel Sutcliffe.

2016 RECOGNITION Appleton Bethlehem New York Pittsfield Spokane (Continued on the next page) 45

APPLETONADOPT-A-HIGHWAY PROGRAM

Green Team members, along with volunteers, family, and friends, cleaned up litter along a portion of the highway in Appleton. The team is committed to maintaining this area during three clean-up days a year.

BETHLEHEMCANAL CLEAN-UP

During the months of April to October, about 25 to 30 Guardian volunteers and their families cleaned up trails by the Delaware & Lehigh Canal. The trails connect people to nature, culture, communities, recreation, and our country’s industrial heritage.

PITTSFIELDKENNEDY PARK CLEAN-UP

Guardian volunteers hand-pulled kiwi vines in Kennedy Park in nearby Lenox, MA. The vines create a safety hazard for trail users, damage and kill off trees, and can grow more than 20 feet in a year.

SPOKANECAMPUS CLEAN-UP

The Green Team asked staff to take a few minutes to pick up litter around the campus with co-workers on breaks or before and after work. The participation in this effort was a great success, with 200 gallons of litter collected and lots of fun had by all.

NEW YORKAMERICA RECYCLES DAY

Along with Bethlehem and Pittsfield, the New York Green Team raised awareness and sponsored activities that focus on recycling, clean air, and corporate and individual sustainability. The Team’s goal is to create a safer and cleaner environment exemplified by employee participation and community impact.

INTERESTED IN GETTING INVOLVED? Email philanthropy_info@glic.com.

2016 HIGHLIGHTS

Green TeamEvents

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ENVIRONMENTAL SUSTAINABILITY DIVERSITY & INCLUSIONWE DO THE RIGHT THING

CLOSER TO THE CUSTOMER

EMPLOYEE VOLUNTEER

COMMUNITY INVOLVEMENT COLLABORATION

WE HOLD OURSELVES TO VERY HIGH STANDARDS

WE KNOW PEOPLE COUNT

CUSTOMER SERVICE

INNOVATIVE SOLUTIONS STRATEGIC PRIORITIES

TRANSFORMING OUR WORKPLACEOPTIMIZING PERFORMANCE

CONTEMPORARY WORKSPACE DESIGN

GREAT WORK HAPPENS EVERYWHERE

EMBRACING CHANGE

TIME-TESTED VALUESFINANCIAL CAPABILITY