omni channel retail initiatives
DESCRIPTION
Is your Store network ready for Omni-Channel initiatives?TRANSCRIPT
0HUGHES PROPRIETARY
Is your Store Network ready
for
Omni-Channel initiatives?
Omni-Channel Initiatives
1HUGHES PROPRIETARY
Omni Channel
Assisted Selling
Mobile Marketing
Digital Signage
Store Analytics
And More…
Omni-Channel Initiatives
The network into
the store and the
network inside the
store must work
together to enable
Omni-Channel
initiatives
2HUGHES PROPRIETARY
Both impact overall customer experience in the store
Great Wi-Fifor Associated & Guests
Great Wi-Fifor Associated & Guests
Powerful NetworkPowerful Network
High
Capacity
High
Capacity
High
Availability
High
Availability
Strong
Security
Strong
Security
QoS &
Prioritization
QoS &
Prioritization
End-to-End across the WAN and over the air
for Wi-Fi
Always on, or your customer will have a poor experience
A powerful Store-Network must deliver…
Protect your data and your
customer’s over the air and WAN
3HUGHES PROPRIETARY
Not all Wi-Fi are created equal
QoS & Prioritization are key
Associates need to provide a consistent experience regardless of number of users and number of customers on the network
Fair access to airtime is critical
Associate & customer devices need access within priority profiles, but also need to roam freely in the store without losing performance
The WAN is critical to Wi-Fi Performance
Majority of content accessed will be across the WAN, so high capacity and security are equally important to Wi-Fi
Security is paramount
Especially with Mobile POS deployments, but even without, store data and customer data must be secured to prevent breaches
4HUGHES PROPRIETARY
Conclusions
To deploy omni-channel initiatives in your store requires investment
in multiple capabilities to meet customer demand, What you need is
a Powerful Network both into the store (WAN), and inside the store
(Wi-Fi)
That requires high capacity bandwidth with powerful QoS and strong
security for both the WAN and in-store Wi-Fi – and they must work
together to provide the best user experience
This solution is available today either as an overlay – a secondary
network – or as an upgrade to the existing store network
delivered and managed by
Hughes
5HUGHES PROPRIETARY
Hughes Network Systems
EnterpriseAn expanding range of broadband products, services and solutions to enterprises of all sizes
GovernmentServices, solutions and products that support the many missions of governments worldwide
Service ProvidersProducts and technologies to create or expand service offerings
Homes, Home Offices & Small BusinessesHigh-speed internet services for Consumers and Small Businesses
6HUGHES PROPRIETARY
Why Hughes?
We Know Retail
We have over two decades of
experience serving the retail
industry and today we work
with many of the world’s
largest brands.
The Network Advantage
We are the only provider to
offer multicast and high
capacity network bandwidth
as an option in our turnkey
solutions.
We Bring It All Together
We deliver the entire solution with
technologies, networking, installation,
hosting, maintenance and financing. So
you can unleash the power of a state-of
the-art network.
Experience EaseNetwork
We Know Wi-Fi
We deliver and manage Wi-Fi for
In-Store Guest & Enterprise
access to thousands of customer
outlets.
We Are Ready Now
We have the infrastructure
necessary to deliver and
support Guest & Enterprise
Wi-Fi and are doing it for
known brands today.
Scalability
We have the technology,
resources and expertise to
deploy hosted solutions
wherever your brand goes.
Our solutions can scale from
hundreds to thousands when
you are ready.
Worry-Free Managed Services
Our solutions are extremely
comprehensive and include the
management, monitoring, field service
and hosted infrastructure required. We
manage it, we support it and you enjoy
the benefits.
Hughes has 30+ years experience in building and
managing networks in key verticals, globally.
7HUGHES PROPRIETARY
Comprehensive Managed Solutions for Enterprises
Transport Independent Managed Network
DSL, 3G/4G, Satellite, MPLS, Wi-Fi
Full range of support services
Helpdesk, Technical Support, Installation, Field Maintenance, Engineering
Managed Media Solutions & Services
Training and Learning, Media Signage, Media Delivery
Value Added Services
Managed Security, Managed backup, Business continuity, Invoice management
8HUGHES PROPRIETARY
Dario Mulassano
Business Development Director
HUGHES Europe
Office: +39.06.8440.6120
Mobile: +39.348.655.7914
www.hugheseurope.com
www.hughes.com
thank
you