ogp final self-assessment report. -

OpenGovernmentPartnership

OPEN GOVERNMENT PARTNERSHIPGovernment Self-Assessment Report

“Open Government for accelerated development”

REPUBLIC OF SOUTH AFRICA

OPEN GOVERNMENT PARTNERSHIP

GOVERNMENT SELF-ASSESSMENT REPORT

April 2013


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Contents I. Foreword ........................................................................................................................................................................................ 3

II. Introduction and Background ........................................................................................................................................................ 5

III. The South African Country Action Plan and Commitments ......................................................................................................... 5

IV. Process Summary ....................................................................................................................................................................... 7

(a) Internal OGP Consultation ............................................................................................................................................. 7

(b) External OGP Consultation ........................................................................................................................................... 8

(c) Action Plan Implementation Approach .......................................................................................................................... 9

(d) Process Challenges in developing the Action Plan ..................................................................................................... 11

(e) OGP Awareness Campaigns ....................................................................................................................................... 13

V. Implementation of the Country Action Plan ................................................................................................................................ 15

VI. Conclusion, Lessons Learnt and Next Steps ............................................................................................................................. 17

Annexure A: Implementation Matrix - Country Action Plan ............................................................................................................. 19�

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Contents I. Foreword ........................................................................................................................................................................................ 3

II. Introduction and Background ........................................................................................................................................................ 5

III. The South African Country Action Plan and Commitments ......................................................................................................... 5

IV. Process Summary ....................................................................................................................................................................... 7

(a) Internal OGP Consultation ............................................................................................................................................. 7

(b) External OGP Consultation ........................................................................................................................................... 8

(c) Action Plan Implementation Approach .......................................................................................................................... 9

(d) Process Challenges in developing the Action Plan ..................................................................................................... 11

(e) OGP Awareness Campaigns ....................................................................................................................................... 13

V. Implementation of the Country Action Plan ................................................................................................................................ 15

VI. Conclusion, Lessons Learnt and Next Steps ............................................................................................................................. 17

Annexure A: Implementation Matrix - Country Action Plan ............................................................................................................. 19�

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I. Foreword

In September 2011, the South African government endorsed the Open Government

Partnership (OGP) Declaration of Principles, thereby committing itself to work with civil

society towards enhancing transparency, public participation, accountability, and the

fight against corruption in both the public and private spheres. This global partnership

initiative on open government is in line with the African Union’s African Peer Review

Mechanism (APRM) which encourages African governments to improve public

governance - including participation, openness and service delivery to their

populations.

Open government in the South African context, is premised on our progressive and

transformative Constitution which enshrines a Bill of Rights and the principles of open

governance. Chapter 9 of our Constitution specifically provides for the establishment of

independent institutions to safeguard and enforce openness, transparency,

accountability, responsiveness, and ethical governance in the public and private spheres. These institutions are an important

armoury in promoting and protecting the rights of our citizens.

Also, based on the election manifesto of the ruling party and the Medium Term Expenditure Framework of government, a set of

12 outcomes were developed through extensive consultation at both Ministerial and administrative levels. These outcomes

reflect the desired governance and development impacts we seek to achieve, given government`s policy priorities. Of these key

outcomes, the Department of Public Service and Administration (DPSA) is responsible for Outcome 12 which is focused on the

development of an efficient, effective and development-orientated Public Service and an empowered, fair and inclusive citizenry.

This important outcome is a further indication of government`s continued commitment to deliver services to its citizenry in a

participatory and transparent manner. At an operational level, we promote citizen engagement and participation through, among

others, direct contact with citizens in the form of our 3100 Community Development Workers (CDWs) who are based in local

communities throughout the country. Furthermore, we provide formal avenues for public participation through structures such as

Ward Committees, Community Policing Forums, School Governing Bodies, Community Health Committees, Service Delivery

Improvement Forums, and municipal Integrated Development Planning Forums, to name a few. We hold regular izimbizo

(government-community gatherings) where citizens, in their localities, have a formal platform to share their compliments or voice

their concerns with regard to government performance in governance and service delivery matters.

Also important in promoting open and accountable government is the fight against corruption. In his 14 February 2013 State of

the Nation Address, President Jacob Zuma re-stated our government’s commitment to fight corruption by highlighting that,

among other interventions, government has increased the capacity of the Special Investigations Unit (SIU) from an initial staff

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compliment of 70 to more than 600 at present. This significant increase in the human resources capacity of this independent

statutory body that is tasked to fight corruption is indicative of the seriousness with which government discharges its

constitutional obligation to root out corruption and promote open government.

The creation and maintenance of genuine avenues for participatory democracy and development; and independent institutions to

uphold and enforce the broad principles of good governance is indicative of the South African government`s unambiguous

commitment to the values and principles of an open society as espoused in, among other documents, the Declaration of

Principles of the OGP.

As government, we consulted with civil society in drafting an OGP country action plan and in developing this Government Self-

Assessment Report – the core of which is an account of the progress we have made in implementing our country action plan

commitments. These consultation processes will continue as we regard the OGP country action plan as a living document

responding to the ever-changing governance environment. As we commit to continue our support to the global OGP initiative, we

will also continue to support and participate in continental initiatives that assess our performance in open governance, such as

the APRM as stated earlier. In partnership with the governments of Kenya and Tanzania, we are also driving an outreach

programme to popularise the OGP on the African continent. The objective of this outreach is to encourage more African

countries to strive to meet the eligibility criteria and to join the OGP. As we do this, we are mindful of the need to ensure

alignment between the OGP and the APRM as these two initiatives are mutually affirming in strengthening good governance

practices in Africa.

Working with our people, we will deliver on our undertakings to create a society where all South Africans have a voice and

participate in processes to determine and improve how they are governed.

I want to thank all South Africans who have participated in drafting our first OGP country action plan. I also want to thank those

active citizens and organisations in the business and civil society sectors that made inputs to this important document - our first

OGP Government Self-Assessment Report.

Truly we have shown that by working together, we can do more to improve our country and the world.

Ms. Ayanda Dlodlo, MP

Deputy Minister for Public Service and Administration

Government focal point on OGP


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compliment of 70 to more than 600 at present. This significant increase in the human resources capacity of this independent

statutory body that is tasked to fight corruption is indicative of the seriousness with which government discharges its

constitutional obligation to root out corruption and promote open government.

The creation and maintenance of genuine avenues for participatory democracy and development; and independent institutions to

uphold and enforce the broad principles of good governance is indicative of the South African government`s unambiguous

commitment to the values and principles of an open society as espoused in, among other documents, the Declaration of

Principles of the OGP.

As government, we consulted with civil society in drafting an OGP country action plan and in developing this Government Self-

Assessment Report – the core of which is an account of the progress we have made in implementing our country action plan

commitments. These consultation processes will continue as we regard the OGP country action plan as a living document

responding to the ever-changing governance environment. As we commit to continue our support to the global OGP initiative, we

will also continue to support and participate in continental initiatives that assess our performance in open governance, such as

the APRM as stated earlier. In partnership with the governments of Kenya and Tanzania, we are also driving an outreach

programme to popularise the OGP on the African continent. The objective of this outreach is to encourage more African

countries to strive to meet the eligibility criteria and to join the OGP. As we do this, we are mindful of the need to ensure

alignment between the OGP and the APRM as these two initiatives are mutually affirming in strengthening good governance

practices in Africa.

Working with our people, we will deliver on our undertakings to create a society where all South Africans have a voice and

participate in processes to determine and improve how they are governed.

I want to thank all South Africans who have participated in drafting our first OGP country action plan. I also want to thank those

active citizens and organisations in the business and civil society sectors that made inputs to this important document - our first

OGP Government Self-Assessment Report.

Truly we have shown that by working together, we can do more to improve our country and the world.

Ms. Ayanda Dlodlo, MP

Deputy Minister for Public Service and Administration

Government focal point on OGP

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II. Introduction and Background

Democracy in South Africa is premised on a progressive and transformative Constitution enshrining a Bill of Rights and the

principles of open governance. Chapter 9 of the South African Constitution (Act 108 of 1996) specifically provides for the

establishment of institutions to safeguard and enforce the constitutional principles of openness, transparency, accountability,

responsiveness, and ethical governance in the public and private spheres commensurate with good governance and

international human rights practices1. For this reason, the advancement of human rights and the promotion of democratic

governance are key pillars on which South Africa's foreign policy rests.

Over the past decade, the global bilateral and multi-lateral system has been increasingly taking centre stage in addressing the

governance and development challenges facing humanity. In this regard South Africa is often called upon to cooperate with other

nations in pushing back the frontiers of under-development and human rights deprivation. This call for cooperation is made in the

context of South Africa's own democratisation experience which has been hailed as a good model for other emerging

democracies to emulate. Within the latitude provided by this strategic recognition, and the democratic governance imperatives of

the constitution of the Republic, South Africa endorsed the Open Government Partnership (OGP) - a multilateral initiative

launched in September 2011 with the aim of securing concrete commitments from governments to promote transparency and

accountability, empower citizens through participation, fight corruption, and harness new technologies to strengthen governance.

South Africa is an active participant in the OGP and, as one of the founding governments, serves on the OGP governance

structure – the OGP Steering Committee. At the September 2011 launch of the OGP, President Jacob Zuma joined the Heads of

State of the OGP founding countries including the United States of America, Brazil, Mexico, Norway, Philippines, Indonesia and

the United Kingdom to declare the South African government`s support for the OGP, and in particular, to announce South

Africa`s country action plan.

III. The South African Country Action Plan and Commitments

The South African OGP country action plan, which was developed in consultation with civil society organisations from across the

country; including citizen and business sector inputs through the National Planning Commission`s Diagnostic Overview

consultation processes, identifies Service Delivery Improvement as the country`s grand challenge.

The South African action plan further identifies seven commitments as concrete steps towards addressing the grand challenge of

Service Delivery Improvement. These seven commitments are:

1. Developing citizen participation guidelines for government departments.

2. Establishing Service Delivery Improvements Forums.

3. Implementing a “Know Your Service Rights and Responsibilities” campaign.


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4. Capacity development of anti-corruption officials.

5. Developing guidelines on sanctions for corruption related cases.

6. Involving civil society in the budget process in order to enhance the progressive realisation of socio-economic rights

and enable citizens to track public expenditure.

7. Developing a portal for environmental management information.

The implementation of these seven OGP commitments over the past twelve months have not only contributed towards ensuring

Service Delivery Improvement in South Africa in a meaningful way; it has also contributed to the promotion of greater

transparency, citizen participation, accountability, and innovation in keeping with the core open government principles as

enshrined in the South African Constitution and articulated in the OGP Declaration of Principles.

The practical integration of Service Delivery Improvement and the core open government principles (transparency, citizen

participation, accountability, and innovation through technology) is reflected in the South African country action plan

commitments as follows:

x The development of citizen participation guidelines for government departments gives direction to government

departments on how to operationalise citizen engagement and participation in service delivery planning,

implementation and monitoring through, among others, the use of direct forms of engagement such as government-

community meetings and online and mobile technological platforms such as Facebook and Twitter.

x Citizen participation and accountability to the public regarding service delivery performance is enhanced through the

establishment and functioning of Service Delivery Improvements Forums (SDIFs).

x Citizen awareness and knowledge of legal frameworks for accountability, transparency and citizen participation in

public service delivery matters are enhanced through implementing the “Know Your Service Rights and

Responsibilities” campaign.

x Capacitating anti-corruption officials ensures that officials have the necessary competence (i.e. skills, aptitude and

attitude) to discharge their functions thereby enhancing accountability, intensifying the fight against corruption and

strengthening public trust.

x Developing guidelines on sanctions for corruption related cases reflects government`s commitment to root out

corruption and transparency is enhanced if public officials and citizens are aware of the scope of sanctions for

corruption-related cases in the Public Service.

x Civil society involvement in the budgetary process enables citizens to inform the strategic priorities of public budgets,

thereby ensuring transparency, accountability and participation every stage of the process.

x Transparency and accountability are enhanced if citizens have access to secure technological innovations that provide

reliable and accessible data on environmental matters.


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4. Capacity development of anti-corruption officials.

5. Developing guidelines on sanctions for corruption related cases.

6. Involving civil society in the budget process in order to enhance the progressive realisation of socio-economic rights

and enable citizens to track public expenditure.

7. Developing a portal for environmental management information.

The implementation of these seven OGP commitments over the past twelve months have not only contributed towards ensuring

Service Delivery Improvement in South Africa in a meaningful way; it has also contributed to the promotion of greater

transparency, citizen participation, accountability, and innovation in keeping with the core open government principles as

enshrined in the South African Constitution and articulated in the OGP Declaration of Principles.

The practical integration of Service Delivery Improvement and the core open government principles (transparency, citizen

participation, accountability, and innovation through technology) is reflected in the South African country action plan

commitments as follows:

x The development of citizen participation guidelines for government departments gives direction to government

departments on how to operationalise citizen engagement and participation in service delivery planning,

implementation and monitoring through, among others, the use of direct forms of engagement such as government-

community meetings and online and mobile technological platforms such as Facebook and Twitter.

x Citizen participation and accountability to the public regarding service delivery performance is enhanced through the

establishment and functioning of Service Delivery Improvements Forums (SDIFs).

x Citizen awareness and knowledge of legal frameworks for accountability, transparency and citizen participation in

public service delivery matters are enhanced through implementing the “Know Your Service Rights and

Responsibilities” campaign.

x Capacitating anti-corruption officials ensures that officials have the necessary competence (i.e. skills, aptitude and

attitude) to discharge their functions thereby enhancing accountability, intensifying the fight against corruption and

strengthening public trust.

x Developing guidelines on sanctions for corruption related cases reflects government`s commitment to root out

corruption and transparency is enhanced if public officials and citizens are aware of the scope of sanctions for

corruption-related cases in the Public Service.

x Civil society involvement in the budgetary process enables citizens to inform the strategic priorities of public budgets,

thereby ensuring transparency, accountability and participation every stage of the process.

x Transparency and accountability are enhanced if citizens have access to secure technological innovations that provide

reliable and accessible data on environmental matters.

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IV. Process Summary

At the July 2011 meeting of the OGP Steering Committee in Washington DC, it was decided that OGP founding countries should

develop country action plans with commitments in consultation with civil society organisations. It was further decided that these

action plans should be presented by Heads of State of the founding governments at the official launch of the OGP on 20

September 2011 in New York in the margins of the United Nations General Assembly meeting.

Immediately after the OGP Steering Committee meeting in July 2011, an internal and external OGP consultation process was

embarked upon to ensure adequate public consultation in drafting the South African OGP country action plan.

(a) Internal OGP Consultation

Within government, consultations were held with the National Planning Commission (NPC) in the Presidency who in June 2011

produced a Diagnostic Overview Document for public inputs as part of their mandate to develop a National Development Plan2

for the country. Over a three month period (June-August), the NPC facilitated consultations with stakeholders from within the

public and private sectors and civil society3 to discuss the Diagnostic Overview Document and to secure broad agreement about

the challenges facing the country and possible strategies to address these.

An important outcome of the NPC public consultation process was that education and employment were identified as the most

pressing challenges facing South Africa4. Significantly, improving the performance of the Public Service and public service

delivery improvement were identified as related challenges that impacts on South Africa`s ability to bolster the quality of

education and create more jobs. Based on the extensive research and consultations of the NPC, “Increasing public integrity by

improving public services” was identified as the South African OGP grand challenge.

Consultations were also held with the Department of International Relations and Cooperation, the Department of Finance

(including Treasury, the Public Investment Corporation, the Accounting Standards Board, the Land Bank, and the South African

Special Risk Insurance Agency), the Departments of Water and Environmental Affairs, the Director-General in the Presidency,

within the Department of Public Service and Administration (including the Centre for Public Service Innovation, and the Public

Administration Leadership and Management Academy), as well as the provincial offices of the country`s nine Premiers. All these

stakeholders supported the country action plan and commitments by submitting inputs on progress to the Government Self-

Assessment Report.

The process of engaging Cabinet on the OGP process started immediately after the July 2011 OGP Steering Committee

meeting. A Cabinet Memorandum on the OGP was drafted by 10 August 2011 and presented to the Governance and

Administration (G&A) Working Group and Cluster Meeting on 15 November 2011. In January 2012, the Cabinet Memorandum


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was presented to the G&A Cabinet Committee who recommended its submission to Cabinet by the Minister for Public Service

and Administration (who also serves as the APRM focal point). On 5 December 2012, Cabinet approved the OGP Cabinet

Memorandum thereby signaling its endorsement of South Africa`s full participation in the OGP.

(b) External OGP Consultation

The OGP obligates participating governments to commit to developing their country action plans through a multi-stakeholder

process, with the active engagement of citizens and civil society organisations5. South Africa has a vibrant civil society

organisation culture with more than 98 920 civil society organisations, of which 53 % are less formalised community-based

organisations6.

The South African National NGO Coalition (SANGOCO) is the largest single umbrella body of civil society organisations (CSOs)

in the country with offices in all nine provinces and members in every corner of the country, working on cross-cutting issues

related to democratic governance and human development. Within its membership, SANGOCO represents more than 3500

different types of organisations and groupings: from community-based organizations (CBOs) to non-governmental organizations

(NGOs); faith-based organizations (FBOs); social networks, forums, associations and movements.

In August 2011, consultative meetings were held with the national executive of SANGOCO about the OGP and a draft OGP

action plan was proposed. This was followed by an extensive two-day consultative workshop7 with the SANGOCO national office

and its nine provincial affiliate structures. The outcome of the OGP consultative workshop was a draft country action plan with

seven commitments aimed at Service Delivery Improvement; with the promotion of transparency, citizen participation,

accountability, and innovation through technology as cross-cutting concerns.

Subsequent to the development of this draft action plan, a call to participate in the OGP process was made to CSOs not affiliated

to SANGOCO and the following organisations responded with formal inputs to the draft OGP action plan: the Open Democracy

Advice Centre (ODAC), the South African National Civics Organisation (SANCO), the Centre for Economic Governance and Aids

in Africa (CEEGA).

Inputs received through the OGP internal and external consultative processes were consolidated into the 2011/12 OGP country

action plan with commitments for South Africa. This plan was submitted to the OGP Secretariat in Washington DC on 14

September 2011 and presented at the official launch of the OGP on 20 September 2011 in New York.


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was presented to the G&A Cabinet Committee who recommended its submission to Cabinet by the Minister for Public Service

and Administration (who also serves as the APRM focal point). On 5 December 2012, Cabinet approved the OGP Cabinet

Memorandum thereby signaling its endorsement of South Africa`s full participation in the OGP.

(b) External OGP Consultation

The OGP obligates participating governments to commit to developing their country action plans through a multi-stakeholder

process, with the active engagement of citizens and civil society organisations5. South Africa has a vibrant civil society

organisation culture with more than 98 920 civil society organisations, of which 53 % are less formalised community-based

organisations6.

The South African National NGO Coalition (SANGOCO) is the largest single umbrella body of civil society organisations (CSOs)

in the country with offices in all nine provinces and members in every corner of the country, working on cross-cutting issues

related to democratic governance and human development. Within its membership, SANGOCO represents more than 3500

different types of organisations and groupings: from community-based organizations (CBOs) to non-governmental organizations

(NGOs); faith-based organizations (FBOs); social networks, forums, associations and movements.

In August 2011, consultative meetings were held with the national executive of SANGOCO about the OGP and a draft OGP

action plan was proposed. This was followed by an extensive two-day consultative workshop7 with the SANGOCO national office

and its nine provincial affiliate structures. The outcome of the OGP consultative workshop was a draft country action plan with

seven commitments aimed at Service Delivery Improvement; with the promotion of transparency, citizen participation,

accountability, and innovation through technology as cross-cutting concerns.

Subsequent to the development of this draft action plan, a call to participate in the OGP process was made to CSOs not affiliated

to SANGOCO and the following organisations responded with formal inputs to the draft OGP action plan: the Open Democracy

Advice Centre (ODAC), the South African National Civics Organisation (SANCO), the Centre for Economic Governance and Aids

in Africa (CEEGA).

Inputs received through the OGP internal and external consultative processes were consolidated into the 2011/12 OGP country

action plan with commitments for South Africa. This plan was submitted to the OGP Secretariat in Washington DC on 14

September 2011 and presented at the official launch of the OGP on 20 September 2011 in New York.

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(c) Action Plan Implementation Approach

Five of the seven country action plan commitments were implemented by the Department of Public Service and Administration

(DPSA) and two commitments – involving civil society in the budgetary process and the development of a portal on

environmental management information – was implemented by the Departments of Finance and Water Affairs respectively. The

DPSA coordinated the action plan implementation process and was responsible for facilitating consultations with CSOs and

citizens on implementation progress through both in-person engagements and online electronic consultations of which the details

were communicated to stakeholders in advance. In-person consultations were conducted across the country by Community

Development Workers (CDWs), who are Public Servants working in the communities where they live. In-person consultations

also happened through OGP Roundtable Dialogue sessions that were held in the Kwazulu-Natal and Western Cape provinces

with representatives from business, academia, traditional leadership, and civil society organisations – including NGOs, FBOs,

and CBOs. Online e-consultations on action plan implementation progress were facilitated with CSOs over a two-day period, 17-

18 September 2012.

The first engagement with CSOs on the action plan implementation progress was through an in-person workshop on 12 April

20128.�The DPSA covered the transport and accommodation costs of all CSO participants. The following business and civil

society organisations participated:

A second engagement with CSOs on action plan implementation progress was a two-day online e-consultation with the afore-

mentioned organisations. These organisations, including the Congress of South African Trade Unions (COSATU) which

represents the largest trade union federation in the country, expressed satisfaction with the action plan implementation progress.

One of the CSO stakeholders, ODAC, made a written submission on the action plan implementation progress report indicating

that it would: “…like to note from the outset that the OGP call is for a “stretch [of] government practice beyond its current

baseline” in relation to the Commitments made. Such a stretch we do not believe has been reflected in a consideration of the

current Progress Report”9. ODAC is thus of the view that in implementing the OGP commitments, government has not

demonstrated an ability to implement the OGP commitments beyond its current work focus.

Business Unity South Africa (BUSA) Congress of Traditional Leaders of South Africa (CONTROLESA) Charities Aid Foundation InuthukoSithabisile Child and Youth South African History Archives – Access to Information Centre Institute for Democracy in Southern Africa (IDASA) South African National NGO Coalition (SANGOCO) Open Democracy Advice Centre (ODAC) South African National Civic Organisation (SANCO)


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CDWs, they were capacitated to understand the pro-forma template that was designed to record/collect citizen inputs on the

OGP. CDWs were also equipped with a simplified OGP pamphlet printed in the 11 official languages of the country. The aim of

the CDW door-to-door campaign was three-fold: to enhance citizen understanding of the APRM and OGP; to bring citizens on

board in terms of progress with the OGP and to collect citizen inputs to the action plan implementation progress report. The

outcome of this CDW door-to-door community engagement process will be a consolidated CDW/OGP report with citizen inputs

on OGP. This information will assist government in improving progress on its commitments and in developing a revised country

action plan for South Africa.

Worth noting is that the majority of CSOs participating in the South African OGP processes are also key stakeholders in the

APRM processes. Government mooted the idea of an OGP Government – Civil Society Multi-stakeholder Forum. But because

there is a synergy between the APRM and OGP, the existing APRM National Governing Council (NGC)11 will serve the

mechanism for government-civil society engagement on both the APRM and OGP. This approach will reduce participation

fatigue on the part of civil society and reduce the time and monetary costs associated with ongoing public participation

processes.

(d) Process Challenges in developing the Action Plan

The following challenges emerged during the development of the country action plan:

x Timeframes for developing the plan: Developing a country action plan with concrete commitments in partnership

with CSOs in a two-month period was challenging for two reasons. Firstly, South Africa is a vast country and civil

society formations are fragmented in that there is no single umbrella body that represents the interests of all CSOs in

the country. Hence, a decision was taken to partner with the largest umbrella body representing civil society

organisations in the country, namely SANGOCO. Secondly, participation is costly in terms of financial and human

resources; both of which were not assigned to the South African OGP initiative through the formal bureaucratic

process. Hence, a decision was taken to draw on research and consultative process already underway while formal

approval was obtained for the allocation of resources to the South African OGP initiative. In this regard, research and

consultations on the APRM and NDP processes proved valuable in feeding into the action plan development process.

x Cabinet engagement on the plan: Although the South African President indicated his support to the OGP by

endorsing the South African government`s participation in OGP, Cabinet had to be engaged on this important global

initiative aimed at promoting open government. The process of engaging Cabinet generally starts with obtaining

approval for such engagement from the administrative and political head of a government department, followed by

approval by a government cluster working committee and a Cabinet sub-committee. Only then can Cabinet be

engaged. In the case of the OGP, the approval process faced unique challenges in that there was a Cabinet reshuffle

in October 2011 which delayed the approval process. After the deployment of a new Minister to the DPSA, he was

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A third engagement with CSOs on action plan implementation progress was an in-person workshop10 with the following

organisations:

Black Sash – National Anti-corruption Forum South African Council of Churches (SACC) RAO – Youth Development South African National Civics Organisation (SANCO) Business Unity South Africa (BUSA) South African NGO Coalition (SANGOCO) - National Office, Gauteng SANGOCO, Northern Cape SANGOCO, Kwazulu-Natal SANGOCO, Eastern Cape SANGOCO, Western Cape SANGOCO, Limpopo SANGOCO, Free State

During all three engagements with CSOs and the private sector, valuable inputs were made to the action plan implementation

process and these have been considered in the implementation of OGP commitments. For example, CSOs and the private

sector argued in support of the increased use of information communication technology (ICT) in the implementation of

commitments. The South African government is however aware that the majority of its citizens in the country do not have access

the internet and social media platforms such as Facebook and Twitter. But in acknowledging the input from CSOs and the private

sector, a decision was made that community-based Community Development Workers (CDWs) will be issued with ICT

equipment to ensure that information on service delivery performance at community-level are communicated to relevant

government departments for immediate action.

To popularise the OGP among private citizens, and to obtain their inputs on implementation progress of OGP commitments,

government adopted an approach of utilising its 3100 Community Development Workers (CDWs) employed across the country.

The process started with a workshop of all provincial coordinators of the CDW Programme, where they were capacitated on the

OGP programme to understand its key tenets and objectives.

This workshop was followed by a national CDW Conference in March 2013, where 600 CDWs were empowered to understand

their communications function regarding the dissemination of information on government programmes including the APRM and

OGP. The plan was to replicate the national CDW Conference in all nine provinces. Only three provinces – KwaZulu-Natal,

Mpumalanga, Northern Cape – could however be reached through CDW workshops. CDWs in the remaining provinces of the

Eastern Cape, Free State, North West, Limpopo and Gauteng have indicated that they will conduct OGP door-to-door visits for a

two-week period and submit reports to the DPSA by the end of April 2013. Prior to the OGP door-to-door engagements by


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briefed on the OGP. Sadly, the Minister passed away in May 2012 which caused a further delay in the process. A new

Minister was deployed in June 2012 and once she was briefed on the OGP the process to engage Cabinet was back

on track. The OGP Cabinet Memorandum was finally presented to Cabinet on 5 December 2012 where it received

overwhelming support and approval.

x Securing inter-departmental cooperation on the plan: Obtaining Cabinet support for the OGP was critical given that

the OGP is a government-wide initiative involving cooperation and support of all government departments.

Furthermore, inter-departmental cooperation was necessitated by the fact that five of the seven action plan

commitments are within the legal mandate of the DPSA, and two within the mandate of the Departments of Finance

and Water Affairs respectively. The inadvertent delay in engaging Cabinet caused delays in securing cooperation with

these two key departments, although they had already put plans in place to address the commitments within their

respective legal mandates.

As mentioned, the action plan development and implementation approach included engagements with CSOs through online e-

consultations. In addition to the direct engagement with 100 CDWs in Mpumalanga province by government officials, the OGP

political focal point in South Africa also engaged them on OGP through the use of Skype. Both approaches to participation

represent the innovative use of technology in government planning, implementation and consultation given that participatory

approaches in South Africa traditionally involves in-person engagements.

The OGP Networking Mechanism was established by the OGP Support Unit to connect OGP governments with providers of

open government expertise to help them develop and implement ambitious open government commitments. The Networking

Mechanism’s mission is to introduce OGP governments to peer governments, NGOs, and private companies with specific

expertise, skills, and technological capacities across a range of open government issues. Through introductions with its

extensive network of suppliers, the Networking Mechanism can assist governments with conceptualising and implementing the

ambitious open government commitments and reforms contained in their respective OGP national action plans. The South

African government did not have a need to use the expertise of the OGP Networking Mechanism because it has the internal

knowledge and expertise to implement its OGP commitments. Government officials responsible for the implementation of country

commitments did however benefit from the information and knowledge shared at Networking Mechanism exhibitions and

presentations at OGP events.

Furthermore, the Learning and Peer Support (LPS) sub-committee of the OGP was established to foster active exchange and

learning among OGP countries and other interested parties. South Africa benefitted little from hands-on LPS sub-committee

support in planning for the May 2013 OGP Africa Regional Outreach event. This is mainly because the four OGP sub-

committees got off on a slow start due to inadequate support from the OGP Support Unit.


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briefed on the OGP. Sadly, the Minister passed away in May 2012 which caused a further delay in the process. A new

Minister was deployed in June 2012 and once she was briefed on the OGP the process to engage Cabinet was back

on track. The OGP Cabinet Memorandum was finally presented to Cabinet on 5 December 2012 where it received

overwhelming support and approval.

x Securing inter-departmental cooperation on the plan: Obtaining Cabinet support for the OGP was critical given that

the OGP is a government-wide initiative involving cooperation and support of all government departments.

Furthermore, inter-departmental cooperation was necessitated by the fact that five of the seven action plan

commitments are within the legal mandate of the DPSA, and two within the mandate of the Departments of Finance

and Water Affairs respectively. The inadvertent delay in engaging Cabinet caused delays in securing cooperation with

these two key departments, although they had already put plans in place to address the commitments within their

respective legal mandates.

As mentioned, the action plan development and implementation approach included engagements with CSOs through online e-

consultations. In addition to the direct engagement with 100 CDWs in Mpumalanga province by government officials, the OGP

political focal point in South Africa also engaged them on OGP through the use of Skype. Both approaches to participation

represent the innovative use of technology in government planning, implementation and consultation given that participatory

approaches in South Africa traditionally involves in-person engagements.

The OGP Networking Mechanism was established by the OGP Support Unit to connect OGP governments with providers of

open government expertise to help them develop and implement ambitious open government commitments. The Networking

Mechanism’s mission is to introduce OGP governments to peer governments, NGOs, and private companies with specific

expertise, skills, and technological capacities across a range of open government issues. Through introductions with its

extensive network of suppliers, the Networking Mechanism can assist governments with conceptualising and implementing the

ambitious open government commitments and reforms contained in their respective OGP national action plans. The South

African government did not have a need to use the expertise of the OGP Networking Mechanism because it has the internal

knowledge and expertise to implement its OGP commitments. Government officials responsible for the implementation of country

commitments did however benefit from the information and knowledge shared at Networking Mechanism exhibitions and

presentations at OGP events.

Furthermore, the Learning and Peer Support (LPS) sub-committee of the OGP was established to foster active exchange and

learning among OGP countries and other interested parties. South Africa benefitted little from hands-on LPS sub-committee

support in planning for the May 2013 OGP Africa Regional Outreach event. This is mainly because the four OGP sub-

committees got off on a slow start due to inadequate support from the OGP Support Unit.

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(e) OGP Awareness Campaigns

Given the delay in engaging Cabinet on the OGP and the fact that human and financial resources were not immediately available

for OGP activities after its official launch in September 2011, the South African government had difficulty launching a national

OGP awareness and participation campaign. As a start, existing initiatives such as the APRM processes were used as platforms

to raise awareness of OGP among CSOs and the general public. However, in February 2013, government implemented the

following OGP public awareness and participation initiatives to promote public understanding of the OGP and to ensure

meaningful public input to the country action plan implementation report:

Community Radio Programmes on OGP: In South Africa, Community Radio refers to a non-profit, service-oriented radio that

is solely owned and operated by the community (separate from commercial and public broadcasting). Community Radio stations

serve geographic communities and communities of interest by broadcasting content that is relevant to a local, specific audience.

It encourages dialogue and empowers local communities through information sharing and critical debate. Through the use of 66

community radio from across the country, more than 10 million citizens were informed about the OGP and how to make inputs to

the country action plan implementation progress report.

Public/Commercial Radio on OGP: The focal point for the OGP in the country, Deputy Minister Ayanda Dlodlo, also

participated in public/commercial radio programmes during which she raised awareness about OGP, responded to citizen

questions on OGP, and invited more than 2 million listeners to participate in planned OGP processes through their local CDWs.

Public Television Broadcasting Campaigns on OGP: The OGP focal point in South Africa also participated in television news

magazine programmes on the national television broadcaster to popularise the OGP and to invite citizens to become active

participants in OGP processes. In one of these television programmes, the South African OGP focal point was joined by the

United Kingdom co-chair of the OGP Steering Committee, Minister Francis Maude, to reinforce the need for public participation

in OGP processes. An estimated total of 2.2 million citizens were reached through these television programmes.

Print and Internet Media Campaigns on OGP: The OGP print media campaign consisted of developing and printing a standard

advertorial on the OGP and, in particular, progress on the implementation of action plan commitments. In total, eight daily and

weekly newspapers with an estimated readership total of more than 1 million were used to carry the OGP advertorial in English,

Afrikaans and isiZulu – the three most widely spoken languages in the country. With regards to internet-based news media, the

IOL Breaking News platforms was used; reaching an additional 574 000 daily readers.

The OGP house-to-house Campaign by CDWs: On 14-15 March 2013, the DPSA hosted a national CDW conference where

President Zuma addressed 600 CDWs on, amongst others, the need to mobilise communities to participate in OGP processes.

CDWs are public servants working at the community-level. Their job function includes the facilitation of meaningful interaction


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and partnerships between government and communities through, among other interventions, house-to-house engagements on

key government programmes and services. It is within the context of their specific information dissemination role that President

Zuma urged CDWs to intensify public awareness and participation in OGP processes.

Following this call, Deputy Minister Dlodlo hosted a CDW workshop in KwaZulu-Natal province on 28 March where 160 CDWs

were capacitated on OGP and provided with tailor-made “OGP orientation packs” and brochures. Following this empowerment

workshop, CDWs conducted an OGP house-to-house campaign during which they engaged 10 000 households on the OGP

country action plan commitments and progress against these commitments. This approach was replicated on 05 April in

Mpumalanga province and 12 April in the Northern Cape province where CDWs committed to reach a further 45 000 households

on OGP. It is envisaged that by the end of May 2013, more than 1 million households (representing approximately 4.5 million

citizens) would have been engaged on the OGP through this OGP door-to-door campaign by CDWs.

OGP Roundtable Dialogues: On 20 March 2013, Deputy Minister Dlodlo hosted an OGP Roundtable Dialogue in the city of

Durban with 160 stakeholders who included representatives from the Durban Chamber of Commerce, the Durban Press Club,

academic institutions, civil society organisations, and traditional leadership authorities. A similar OGP Roundtable Dialogue was

held in Cape Town on 16 April 2013 with 40 stakeholders who included representatives from CSOs, academic institutions, the

media, business, municipalities, faith-based organisations, and social movements. These stakeholders expressed support for the

country action plan implementation progress report and shared concerns and ideas on how to strengthen accountability,

transparency, public participation, and intensify the fight against corruption in the country.

President`s Coordinating Council (PCC) engagement on OGP: The PCC is a council consisting of the President and Deputy

President of South Africa, Cabinet Ministers and the Premiers of the nine provincial governments. At a PCC meeting on 11 April

2013, the South African OGP political focal point presented the OGP Government Self-Assessment Report for inputs, comments

and endorsement. The report was welcomed and received overwhelming support.

In total, it is estimated that more than 21 million citizens have been conscientised about the OGP and its participatory process.

The total impact of the OGP Public Awareness Campaign is as follows:

Mode of Engagement Number of Engagements Estimated Reach Community Radio 66 10 million Public/Commercial Radio 2 2.5 million Television 2 2.2 million Print and Internet Media 8 1 million Door-to-door Campaign 3100 CDWs 4.5 million Roundtable Dialogues 2 150 representative organisations

(potential reach 30 000)Number of citizens engaged on OGP progress (Estimated)

21 300 000 citizens


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and partnerships between government and communities through, among other interventions, house-to-house engagements on

key government programmes and services. It is within the context of their specific information dissemination role that President

Zuma urged CDWs to intensify public awareness and participation in OGP processes.

Following this call, Deputy Minister Dlodlo hosted a CDW workshop in KwaZulu-Natal province on 28 March where 160 CDWs

were capacitated on OGP and provided with tailor-made “OGP orientation packs” and brochures. Following this empowerment

workshop, CDWs conducted an OGP house-to-house campaign during which they engaged 10 000 households on the OGP

country action plan commitments and progress against these commitments. This approach was replicated on 05 April in

Mpumalanga province and 12 April in the Northern Cape province where CDWs committed to reach a further 45 000 households

on OGP. It is envisaged that by the end of May 2013, more than 1 million households (representing approximately 4.5 million

citizens) would have been engaged on the OGP through this OGP door-to-door campaign by CDWs.

OGP Roundtable Dialogues: On 20 March 2013, Deputy Minister Dlodlo hosted an OGP Roundtable Dialogue in the city of

Durban with 160 stakeholders who included representatives from the Durban Chamber of Commerce, the Durban Press Club,

academic institutions, civil society organisations, and traditional leadership authorities. A similar OGP Roundtable Dialogue was

held in Cape Town on 16 April 2013 with 40 stakeholders who included representatives from CSOs, academic institutions, the

media, business, municipalities, faith-based organisations, and social movements. These stakeholders expressed support for the

country action plan implementation progress report and shared concerns and ideas on how to strengthen accountability,

transparency, public participation, and intensify the fight against corruption in the country.

President`s Coordinating Council (PCC) engagement on OGP: The PCC is a council consisting of the President and Deputy

President of South Africa, Cabinet Ministers and the Premiers of the nine provincial governments. At a PCC meeting on 11 April

2013, the South African OGP political focal point presented the OGP Government Self-Assessment Report for inputs, comments

and endorsement. The report was welcomed and received overwhelming support.

In total, it is estimated that more than 21 million citizens have been conscientised about the OGP and its participatory process.

The total impact of the OGP Public Awareness Campaign is as follows:

Mode of Engagement Number of Engagements Estimated Reach Community Radio 66 10 million Public/Commercial Radio 2 2.5 million Television 2 2.2 million Print and Internet Media 8 1 million Door-to-door Campaign 3100 CDWs 4.5 million Roundtable Dialogues 2 150 representative organisations

(potential reach 30 000)Number of citizens engaged on OGP progress (Estimated)

21 300 000 citizens

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V. Implementation of the Country Action Plan

In the assessment period September 2011 to 31 March 2013, South Africa included seven commitments in its country action

plan of which four have been fully implemented; and three partially implemented. Overall, implementation progress of the country

action plan commitments are as follows (see also Annexure A):

1. Developing citizen participation guidelines for government departments: This commitment was fully implemented in

the assessment period. A citizen participation guideline was developed and is awaiting formal approval. The DPSA will work

with nine government departments (three per quarter) in the period 1 April 2013 to 31 March 2013 with the aim of

institutionalizing public participation in these departments. In collaboration with the Public Administration Leadership and

Management Academy (PALAMA), the DPSA will provide training for officials in all departments to build internal capacity to

successfully implement and sustain Public Participation activities in their respective departments.

2. Establishing Service Delivery Improvements Forums (SDIFs): This commitment was partially implemented. A concept

document on the institutionalisation of SDIFs has been developed focusing on the approach; institutional and governance

arrangements; and terms of reference for SDIFs. Consultations on the establishment of SDIFs were held with all the nine

provinces. The plan is to establish functional SDIFs in the period new financial year based on the concept document and

consultations with provinces. This process will be completed by October/November 2013.

3. Implementing a “Know Your Service Rights and Responsibilities” (KYSR&R) campaign: This commitment was

partially implemented. A KYSR&R guideline was developed to ensure the implementation of the KYSR&R campaign by

provincial departments. The DPSA furthermore implemented the KYSR&R campaign in schools in the Limpopo and Eastern

Cape provinces where 36 700 “Know Your Service Rights and Responsibilities” booklets were dispatched to Community

Development Worker (CDW) coordinators for distribution to learners. The media campaign on KYSR&R will be intensified in

the new financial year with the view to have the commitment fully achieve by March 2014.

4. Capacity development of anti-corruption officials: This commitment was fully implemented. A total number of 2018 anti-

corruption officials were capacitated. Additionally, in the February 2013 State of the Nation Address, President Zuma

recommitted South Africa to the fight against corruption, indicating that additional resources will be made available to

strengthen the capacity of the Anti-Corruption Task Team as part of government`s resolve to fight corruption. The Minister

for Public Service and Administration has also announced government’s plans to establish an Anti-Corruption Bureau to add

to and re-enforce the existing anti-corruption measures.


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5. Developing guidelines on sanctions for corruption related cases: This commitment was partially achieved.

Government has existing regulations in place governing the conduct of public officials. These regulations are being

reviewed to include sanctions for corruption relation cases.

6. Civil society involvement in the budgetary process: This commitment was fully implemented. The extent and quality of

civil society participation in budgetary processes has resulted in South Africa being ranked second out of 100 countries in

terms of budget participation, transparency and oversight12. In South Africa, the tabling of the Division of Revenue Bill

(national budget) gives citizens and civil society groups a space to input on the national budget through their respective

provinces and municipalities. Also, government departments, before any given budget cycle, conduct intensive

engagements with civil society and the public in general through budget road shows also known as ‘izimbizo’. In addition to

this, the Minister of Finance solicits inputs from the public via social media (“tips for Pravin” on the National Treasury

website). Some of these inputs are responded to and articulated at various points during the budget speech, where specific

action to be taken is mentioned. At the local government sphere, municipalities engage the public and civil society

stakeholders through Integrated Development Plans (IDPs), which links municipal budgets to projects identified by local

communities. There are a series of bilateral engagements with various stakeholders/civil society during the Medium Term

Expenditure Framework process through Function Committees. Some NGOs are involved in function group discussions as

part of the Medium Term Expenditure Committee (MTEC) process, which focuses on budget preparation, including

deliberations on past budget execution of government priorities. Also, public hearings are conducted by the legislature

where civil society organisations and civil society in general are encouraged to participate. The Minister of Finance has a

more formal arrangement for discussing policies in the Public Finance and Monetary Chamber of the National Economic

and Development Labour Council (NEDLAC), which includes representatives from business, labour and community

constituencies. Furthermore, members of Parliament have constituency visits on a regular basis to discuss the budget with

citizens.

7. Developing a portal for environmental management information: This commitment is fully addressed. Citizens are able

to access credible data on drinking water quality and identified risks within their respective municipalities. This information is

accessible from the Department of Water Affairs website: www.dwa.gov.za/bluedrop or on the mobi site: my-water.mobi.

Also, citizens are able to access credible data on wastewater management and identified risks within their respective

municipalities. This information is accessible from the Department of Water Affairs website: www.dwa.gov.za/greendrop.

The progress negates the need to conduct a feasibility study on the establishment of a portal for environmental

management information. Additionally, the Gauteng Province has a publicly accessible portal on environmental

management information. In 2010, this project won a Centre for Public Service Innovation (CPSI) Award, and in 2011 it won

the United Nations Innovation Award. Also, in October 2012, South Africa hosted a global conference on best practices

regarding publicly accessible portals on government data through the United Nations under the theme: Next Stage in Open

Government Data: Using Data for Transparency, Accountability and Collaboration.


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5. Developing guidelines on sanctions for corruption related cases: This commitment was partially achieved.

Government has existing regulations in place governing the conduct of public officials. These regulations are being

reviewed to include sanctions for corruption relation cases.

6. Civil society involvement in the budgetary process: This commitment was fully implemented. The extent and quality of

civil society participation in budgetary processes has resulted in South Africa being ranked second out of 100 countries in

terms of budget participation, transparency and oversight12. In South Africa, the tabling of the Division of Revenue Bill

(national budget) gives citizens and civil society groups a space to input on the national budget through their respective

provinces and municipalities. Also, government departments, before any given budget cycle, conduct intensive

engagements with civil society and the public in general through budget road shows also known as ‘izimbizo’. In addition to

this, the Minister of Finance solicits inputs from the public via social media (“tips for Pravin” on the National Treasury

website). Some of these inputs are responded to and articulated at various points during the budget speech, where specific

action to be taken is mentioned. At the local government sphere, municipalities engage the public and civil society

stakeholders through Integrated Development Plans (IDPs), which links municipal budgets to projects identified by local

communities. There are a series of bilateral engagements with various stakeholders/civil society during the Medium Term

Expenditure Framework process through Function Committees. Some NGOs are involved in function group discussions as

part of the Medium Term Expenditure Committee (MTEC) process, which focuses on budget preparation, including

deliberations on past budget execution of government priorities. Also, public hearings are conducted by the legislature

where civil society organisations and civil society in general are encouraged to participate. The Minister of Finance has a

more formal arrangement for discussing policies in the Public Finance and Monetary Chamber of the National Economic

and Development Labour Council (NEDLAC), which includes representatives from business, labour and community

constituencies. Furthermore, members of Parliament have constituency visits on a regular basis to discuss the budget with

citizens.

7. Developing a portal for environmental management information: This commitment is fully addressed. Citizens are able

to access credible data on drinking water quality and identified risks within their respective municipalities. This information is

accessible from the Department of Water Affairs website: www.dwa.gov.za/bluedrop or on the mobi site: my-water.mobi.

Also, citizens are able to access credible data on wastewater management and identified risks within their respective

municipalities. This information is accessible from the Department of Water Affairs website: www.dwa.gov.za/greendrop.

The progress negates the need to conduct a feasibility study on the establishment of a portal for environmental

management information. Additionally, the Gauteng Province has a publicly accessible portal on environmental

management information. In 2010, this project won a Centre for Public Service Innovation (CPSI) Award, and in 2011 it won

the United Nations Innovation Award. Also, in October 2012, South Africa hosted a global conference on best practices

regarding publicly accessible portals on government data through the United Nations under the theme: Next Stage in Open

Government Data: Using Data for Transparency, Accountability and Collaboration.

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VI. Conclusion, Lessons Learnt and Next Steps

Overall, valuable lessons were learned during the development of the country action plan, the implementation of the plan, and

the consultation processes aimed at soliciting public inputs on action plan implementation progress. In terms of the afore-

mentioned processes, we learned more about the value of time. OGP founding countries that had to submit their country action

plans by 14 September 2011 were under pressure to consult as widely as possible on the country grand challenge and country

commitments within less than eight weeks. The lesson for South Africa is that one should not err on the side of time allocated to

an activity as important as public participation. As government, we (again) learned that participation has major financial and

human resource cost implications and that committed budgets are needed to do justice to consultative processes.

Further lessons learned by government include the following:

x We need to have a more structured annual calendar for citizen engagement on OGP.

x We have not fully exploited traditional leadership structures as a mechanism to engage citizens.

x This information gathered through the consultative processes of developing this Government Self-Assessment Report

can enhance our revised country action plan and commitments.

x We should not only rely on engaging CSOs as we did in the initial stages of the country action plan development

process. We need to engage citizens directly in order to obtain better inputs.

x We need to engage Ratepayers `Associations to cover a wider spectrum of CSO representation.

x The APRM and OGP reporting processes were running parallel with signifivcant cost and human resources

implications. The lesson is to develop a consultative process that speaks to both the APRM and OGP, especially since

both have the same political focal point.

Also, we learned that civil society in general suffer from participation fatigue in the sense that they are invited to participate in

local planning, implementation and monitoring process such as municipal integrated development planning processes (IDPs);

they are also invited to participate in provincial process such as the development, implementation and monitoring of Provincial

Growth and Development Strategies (PGDS); at a national level they are invited to participate in processes related to the

National Development Plan (NDP) and many other process that are of importance to citizens; at a continental level citizens are

invited to participate in (APRM processes; and the call to participate in the global OGP process in terms of developing a country

action plan and making inputs on implementation progress do overwhelm and thereby fatigue citizens and civil society

organisations. To address this concern, government has adopted an approach of synergising some of these participatory

processes because the same CSOs who are participating in the APRM are also participating in the OGP. This approach of

synergising the stakeholder engagement framework for the APRM/OGP is aimed minimizing the problem of participation fatigue

and reducing the costs related to meaningful public participation.


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With regards to the three partially fulfilled commitments, South Africa undertakes to fully implement these commitments by the

end of March 2014. In submitting our first Government Self-Assessment Report to the OGP, we reiterate our request for clarity

regarding the concepts of “civil society” and “public participation”. These concepts are important variables in the governance

discourse and they have particular meanings in the South African context which, we have noted, differs from other OGP

participating country contexts. Clarity on what constitutes “civil society” and “public participation” in the OGP context would clarify

and render a common understanding of these terms thereby greatly assisting in the implementation of the OGP Declaration of

Principles and the commitments reflected in the country action plan.

In terms of the OGP generally, South Africa remains committed to the Declaration of Principles it endorsed in September 2011

and will continue to be an active OGP participant. We resolve to establish an OGP/APRM Government-Civil Society Multi-

Stakeholder Forum; update our country action plan through a consultative process with civil society; fully integrate and rationalise

the OGP/APRM stakeholder engagement framework and engage in and support OGP outreach initiatives on the African

continent and beyond.


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With regards to the three partially fulfilled commitments, South Africa undertakes to fully implement these commitments by the

end of March 2014. In submitting our first Government Self-Assessment Report to the OGP, we reiterate our request for clarity

regarding the concepts of “civil society” and “public participation”. These concepts are important variables in the governance

discourse and they have particular meanings in the South African context which, we have noted, differs from other OGP

participating country contexts. Clarity on what constitutes “civil society” and “public participation” in the OGP context would clarify

and render a common understanding of these terms thereby greatly assisting in the implementation of the OGP Declaration of

Principles and the commitments reflected in the country action plan.

In terms of the OGP generally, South Africa remains committed to the Declaration of Principles it endorsed in September 2011

and will continue to be an active OGP participant. We resolve to establish an OGP/APRM Government-Civil Society Multi-

Stakeholder Forum; update our country action plan through a consultative process with civil society; fully integrate and rationalise

the OGP/APRM stakeholder engagement framework and engage in and support OGP outreach initiatives on the African

continent and beyond.

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the

KYSR

&R C

ampa

ign

will

be in

tens

ified

.

Ms

Col

ette

Cla

rk

Tel:

012

336

1056

�

� �

ϮϬ

�

3. Enhance national integrity through institutional capacity-building of National Anti-Corruption Forum (NACF) and Anti-Corruption Hotline.

This will include the capacitydevelopment of anti-corruption officials and strengthening the Hotline`s advocacy and investigation functions.

The NACF is capacitated

Number of anti-corruptionofficials capacitated.

The DPSA implemented the Public Sector Anti-corruption Capacity Building

Programme focusing on capacitating three categories of public service officials: (1) anti-corruption practitioners - 487 officials capacitated); (2) law enforcement officials including investigators, prosecutors and presiding officers; (3) general public servants - 1531 officials in categories 2 and 3 capacitated.

Capacitating anti-corruption officials is an ongoing activity of government.

Dr. Alex Mahapa Tel: 012 336 1487

4. Approve guidelines on sanctions for corruption related cases

Guidelinedeveloped

A generic guideline on discipline in the Public Service has been developed. This guideline will be review to enhanceeffectiveness by March 2014.


5. Develop a Citizen Participation guideline for Public Sector departments that would ensure that every public sector department across all spheres have a functional, resourced and capacitated citizen engagement unit which regularly and proactively engage with civil society.

Guidelinedeveloped

In October 2011, the DPSA hosted a roundtable discussion to engage national and provincial government departments, including academia, on drafting a generic Public Participation guideline and to solicit stakeholder inputs before the actual drafting of the guideline.

In November 2011, a first draft of the Public Participation guideline was presented for inputs to the Community Development Worker Programme (CDWP) National Task Team, representing the Public Participation Units of the Department of Cooperative Governance in all nine provinces.

The generic guideline on Public Participation has been completed and was submitted for final approval.

The DPSA will work with nine national departments (three per quarter) with the aim of institutionalizing Public Participation in these departments.

Ms Colette Clark Tel: 012 336 1056

1.Fo

rmal

ise

partn

ersh

ips

with

ci

vil

soci

ety

orga

nisa

tions

in

al

l ni

ne

prov

ince

s to

es

tabl

ish

Serv

ice

Del

iver

y Im

prov

emen

t Fo

rum

s (S

DIF

s) a

t lo

cal

leve

l to

pro

vide

tim

ely

citiz

en

repo

rt ca

rds

on

serv

ice

deliv

ery

leve

ls

at

com

mun

ity

leve

l, es

peci

ally

in

re

latio

n to

pr

imar

y he

alth

ca

re,

wat

er,

sani

tatio

n,

envi

ronm

enta

l m

anag

emen

t and

hou

sing

.

Num

ber o

f SD

IFs

esta

blis

hed

in a

ll ni

ne p

rovi

nces

Dev

elop

ed a

con

cept

doc

umen

t on

the

inst

itutio

nalis

atio

n of

the

SDIF

s w

hich

un

pack

s th

e ap

proa

ch;

inst

itutio

nal a

nd g

over

nanc

e ar

rang

emen

ts;

term

s of

re

fere

nce,

am

ong

othe

rs.

The

DPS

A en

gage

d al

l ni

ne

prov

ince

s an

d so

me

natio

nal

gove

rnm

ent

depa

rtmen

ts o

n th

e SD

IF c

once

pt a

nd t

here

is

a ge

nera

l co

mm

itmen

t to

es

tabl

ish

SDIF

s as

mec

hani

sms

to e

nhan

ce p

ublic

ser

vice

acc

ess

and

citiz

en

parti

cipa

tion

in p

ublic

ser

vice

del

iver

y.

SDIF

s w

ill be

es

tabl

ishe

d by

M

arch

201

4.

Ms

Col

ette

Cla

rk

Tel:

012

336

1056

Ms

Col

ette

Cla

rk

Tel:

012

336

1056

In

the

new

fina

ncia

l ye

ar e

ndin

g in

M

arch

201

4 th

e KY

SR&R

Cam

paig

n w

ill be

inte

nsifi

ed.

The

DPS

A ha

s de

velo

ped

a gu

idel

ine

that

will

be u

sed

to m

obiliz

e go

vern

men

t de

partm

ents

to p

artic

ipat

e m

ore

activ

ely

in th

e KY

SRR

cam

paig

n.

DPS

A ha

s ro

lled

out

the

KYSS

R c

ampa

ign

in s

choo

ls i

n th

e Li

mpo

po a

nd

East

ern

Cap

e pr

ovin

ces

whe

re 3

6 70

0 “K

now

Y

our

Serv

ice

Rig

hts

and

Responsib

ilitie

s”

book

lets

w

ere

disp

atch

ed

to

Com

mun

ity

Dev

elop

men

t W

orke

r (C

DW

) coo

rdin

ator

s fo

r dis

tribu

tion

to s

choo

ls.

Num

ber o

f KY

SR&R

wor

ksho

psco

nduc

ted

in a

ll ni

ne p

rovi

nces

.

Num

ber o

f br

oadc

asts

on

KYSR

&R th

roug

h co

mm

unity

radi

o st

atio

ns in

all

offic

ial l

angu

ages

.

2.En

hanc

e th

e ca

paci

ty

and

capa

bilit

ies

of

com

mun

ities

to

ac

cess

an

d cl

aim

th

eir

soci

o-ec

onom

ic r

ight

s th

roug

h th

e ro

ll-ou

t of

nat

iona

l pu

blic

edu

catio

n ca

mpa

igns

, sp

ecifi

cally

a

publ

ic

outre

ach

cam

paig

n on

Kno

w Y

our

Serv

ice

Rig

hts

and

Res

pons

ibilit

ies

(KYS

R&R

) to

info

rm c

itize

ns a

bout

th

eir

serv

ice

right

s, r

espo

nsib

ilitie

s,

and

lega

l mec

hani

sms

avai

labl

e to

ho

ld g

over

nmen

t acc

ount

able

.

�

Ann

exur

e A

: Im

plem

enta

tion

Mat

rix -

Cou

ntry

Act

ion

Plan

C

omm

itmen

t In

dica

tor

Prog

ress

Sum

mar

y W

ay F

orw

ard

Coo

rdin

atin

g O

ffici

al

1.Fo

rmal

ise

partn

ersh

ips

with

ci

vil

soci

ety

orga

nisa

tions

in

al

l ni

ne

prov

ince

s to

es

tabl

ish

Serv

ice

Del

iver

y Im

prov

emen

t Fo

rum

s (S

DIF

s) a

t lo

cal

leve

l to

pro

vide

tim

ely

citiz

en

repo

rt ca

rds

on

serv

ice

deliv

ery

leve

ls

at

com

mun

ity

leve

l, es

peci

ally

in

re

latio

n to

pr

imar

y he

alth

ca

re,

wat

er,

sani

tatio

n,

envi

ronm

enta

l m

anag

emen

t and

hou

sing

.

Num

ber o

f SD

IFs

esta

blis

hed

in a

ll ni

ne p

rovi

nces

Dev

elop

ed a

con

cept

doc

umen

t on

the

inst

itutio

nalis

atio

n of

the

SDIF

s w

hich

un

pack

s th

e ap

proa

ch;

inst

itutio

nal a

nd g

over

nanc

e ar

rang

emen

ts;

term

s of

re

fere

nce,

am

ong

othe

rs.

The

DPS

A en

gage

d al

l ni

ne

prov

ince

s an

d so

me

natio

nal

gove

rnm

ent

depa

rtmen

ts o

n th

e SD

IF c

once

pt a

nd t

here

is

a ge

nera

l co

mm

itmen

t to

es

tabl

ish

SDIF

s as

mec

hani

sms

to e

nhan

ce p

ublic

ser

vice

acc

ess

and

citiz

en

parti

cipa

tion

in p

ublic

ser

vice

del

iver

y.

SDIF

s w

ill be

es

tabl

ishe

d by

M

arch

201

4.

Ms

Col

ette

Cla

rk

Tel:

012

336

1056

2.En

hanc

e th

e ca

paci

ty

and

capa

bilit

ies

of

com

mun

ities

to

ac

cess

an

d cl

aim

th

eir

soci

o-ec

onom

ic r

ight

s th

roug

h th

e ro

ll-ou

t of

nat

iona

l pu

blic

edu

catio

n ca

mpa

igns

, sp

ecifi

cally

a

publ

ic

outre

ach

cam

paig

n on

Kno

w Y

our

Serv

ice

Rig

hts

and

Res

pons

ibilit

ies

(KYS

R&R

) to

info

rm c

itize

ns a

bout

th

eir

serv

ice

right

s, r

espo

nsib

ilitie

s,

and

lega

l mec

hani

sms

avai

labl

e to

ho

ld g

over

nmen

t acc

ount

able

.

Num

ber o

f KY

SR&R

wor

ksho

psco

nduc

ted

in a

ll ni

ne p

rovi

nces

.

Num

ber o

f br

oadc

asts

on

KYSR

&R th

roug

h co

mm

unity

radi

o st

atio

ns in

all

offic

ial l

angu

ages

.

The

DPS

A ha

s de

velo

ped

a gu

idel

ine

that

will

be u

sed

to m

obiliz

e go

vern

men

t de

partm

ents

to p

artic

ipat

e m

ore

activ

ely

in th

e KY

SRR

cam

paig

n.

DPS

A ha

s ro

lled

out

the

KYSS

R c

ampa

ign

in s

choo

ls i

n th

e Li

mpo

po a

nd

East

ern

Cap

e pr

ovin

ces

whe

re 3

6 70

0 “K

now

Y

our

Serv

ice

Rig

hts

and

Responsib

ilitie

s”

book

lets

w

ere

disp

atch

ed

to

Com

mun

ity

Dev

elop

men

t W

orke

r (C

DW

) coo

rdin

ator

s fo

r dis

tribu

tion

to s

choo

ls.

In th

e ne

w fi

nanc

ial

year

end

ing

in

Mar

ch 2

014

the

KYSR

&R C

ampa

ign

will

be in

tens

ified

.

Ms

Col

ette

Cla

rk

Tel:

012

336

1056

�

��

ϭϴ

�

With

reg

ards

to th

e th

ree

parti

ally

fulfi

lled

com

mitm

ents

, Sou

th A

frica

und

erta

kes

to fu

lly im

plem

ent t

hese

com

mitm

ents

by

the

end

of M

arch

201

4. In

sub

mitt

ing

our f

irst G

overn

ment

Self-A

sse

ssm

ent

Report

to th

e O

GP,

we

reite

rate

our

requ

est f

or c

larit

y

rega

rdin

g th

e co

ncep

ts o

f “c

ivil

soci

ety”

and

“pu

blic

par

ticip

atio

n”.

Thes

e co

ncep

ts a

re im

porta

nt v

aria

bles

in t

he g

over

nanc

e

disc

ours

e an

d th

ey h

ave

parti

cula

r m

eani

ngs

in t

he S

outh

Afri

can

cont

ext

whi

ch,

we

have

not

ed,

diffe

rs f

rom

oth

er O

GP

parti

cipa

ting

coun

try c

onte

xts.

Cla

rity

on w

hat c

onst

itute

s “c

ivil

soci

ety”

and

“pub

lic p

artic

ipat

ion”

in th

e O

GP

cont

ext w

ould

cla

rify

and

rend

er a

com

mon

und

erst

andi

ng o

f the

se te

rms

ther

eby

grea

tly a

ssis

ting

in th

e im

plem

enta

tion

of th

e O

GP

Dec

lara

tion

of

Prin

cipl

es a

nd th

e co

mm

itmen

ts re

flect

ed in

the

coun

try a

ctio

n pl

an.

In te

rms

of th

e O

GP

gene

rally

, Sou

th A

frica

rem

ains

com

mitt

ed to

the

Dec

lara

tion

of P

rinci

ples

it e

ndor

sed

in S

epte

mbe

r 201

1

and

will

cont

inue

to

be a

n ac

tive

OG

P pa

rtici

pant

. W

e re

solv

e to

est

ablis

h an

OG

P/AP

RM

Gov

ernm

ent-C

ivil

Soci

ety

Mul

ti-

Stak

ehol

der F

orum

; upd

ate

our c

ount

ry a

ctio

n pl

an th

roug

h a

cons

ulta

tive

proc

ess

with

civ

il so

ciet

y; fu

lly in

tegr

ate

and

ratio

nalis

e

the

OG

P/AP

RM

sta

keho

lder

eng

agem

ent

fram

ewor

k an

d en

gage

in

and

supp

ort

OG

P ou

treac

h in

itiat

ives

on

the

Afric

an

cont

inen

t and

bey

ond.

19

REP

UB

LIC

OF

SOU

TH A

FRIC

A

�

Ann

exur

e A

: Im

plem

enta

tion

Mat

rix -

Cou

ntry

Act

ion

Plan

C

omm

itmen

t In

dica

tor

Prog

ress

Sum

mar

y W

ay F

orw

ard

Coo

rdin

atin

g O

ffici

al

1.Fo

rmal

ise

partn

ersh

ips

with

ci

vil

soci

ety

orga

nisa

tions

in

al

l ni

ne

prov

ince

s to

es

tabl

ish

Serv

ice

Del

iver

y Im

prov

emen

t Fo

rum

s (S

DIF

s) a

t lo

cal

leve

l to

pro

vide

tim

ely

citiz

en

repo

rt ca

rds

on

serv

ice

deliv

ery

leve

ls

at

com

mun

ity

leve

l, es

peci

ally

in

re

latio

n to

pr

imar

y he

alth

ca

re,

wat

er,

sani

tatio

n,

envi

ronm

enta

l m

anag

emen

t and

hou

sing

.

Num

ber o

f SD

IFs

esta

blis

hed

in a

ll ni

ne p

rovi

nces

Dev

elop

ed a

con

cept

doc

umen

t on

the

inst

itutio

nalis

atio

n of

the

SDIF

s w

hich

un

pack

s th

e ap

proa

ch;

inst

itutio

nal a

nd g

over

nanc

e ar

rang

emen

ts;

term

s of

re

fere

nce,

am

ong

othe

rs.

The

DPS

A en

gage

d al

l ni

ne

prov

ince

s an

d so

me

natio

nal

gove

rnm

ent

depa

rtmen

ts o

n th

e SD

IF c

once

pt a

nd t

here

is

a ge

nera

l co

mm

itmen

t to

es

tabl

ish

SDIF

s as

mec

hani

sms

to e

nhan

ce p

ublic

ser

vice

acc

ess

and

citiz

en

parti

cipa

tion

in p

ublic

ser

vice

del

iver

y.

SDIF

s w

ill be

es

tabl

ishe

d by

M

arch

201

4.

Ms

Col

ette

Cla

rk

Tel:

012

336

1056

2.En

hanc

e th

e ca

paci

ty

and

capa

bilit

ies

of

com

mun

ities

to

ac

cess

an

d cl

aim

th

eir

soci

o-ec

onom

ic r

ight

s th

roug

h th

e ro

ll-ou

t of

nat

iona

l pu

blic

edu

catio

n ca

mpa

igns

, sp

ecifi

cally

a

publ

ic

outre

ach

cam

paig

n on

Kno

w Y

our

Serv

ice

Rig

hts

and

Res

pons

ibilit

ies

(KYS

R&R

) to

info

rm c

itize

ns a

bout

th

eir

serv

ice

right

s, r

espo

nsib

ilitie

s,

and

lega

l mec

hani

sms

avai

labl

e to

ho

ld g

over

nmen

t acc

ount

able

.

Num

ber o

f KY

SR&R

wor

ksho

psco

nduc

ted

in a

ll ni

ne p

rovi

nces

.

Num

ber o

f br

oadc

asts

on

KYSR

&R th

roug

h co

mm

unity

radi

o st

atio

ns in

all

offic

ial l

angu

ages

.

The

DPS

A ha

s de

velo

ped

a gu

idel

ine

that

will

be u

sed

to m

obiliz

e go

vern

men

t de

partm

ents

to p

artic

ipat

e m

ore

activ

ely

in th

e KY

SRR

cam

paig

n.

DPS

A ha

s ro

lled

out

the

KYSS

R c

ampa

ign

in s

choo

ls i

n th

e Li

mpo

po a

nd

East

ern

Cap

e pr

ovin

ces

whe

re 3

6 70

0 “K

now

Y

our

Serv

ice

Rig

hts

and

Responsib

ilitie

s”

book

lets

w

ere

disp

atch

ed

to

Com

mun

ity

Dev

elop

men

t W

orke

r (C

DW

) coo

rdin

ator

s fo

r dis

tribu

tion

to s

choo

ls.

In th

e ne

w fi

nanc

ial

year

end

ing

in

Mar

ch 2

014

the

KYSR

&R C

ampa

ign

will

be in

tens

ified

.

Ms

Col

ette

Cla

rk

Tel:

012

336

1056

�

� �

ϮϬ

�










Guidelinedeveloped




Guidelinedeveloped






�

��

ϮϬ

�

3.En

hanc

e na

tiona

l int

egrit

y th

roug

h in

stitu

tiona

l cap

acity

-bui

ldin

g of

N

atio

nal A

nti-C

orru

ptio

n Fo

rum

(N

ACF)

and

Ant

i-Cor

rupt

ion

Hot

line.

This

will

incl

ude

the

capa

city

deve

lopm

ent o

f ant

i-cor

rupt

ion

offic

ials

and

stre

ngth

enin

g th

e H

otlin

e`s

advo

cacy

and

in

vest

igat

ion

func

tions

.

The

NAC

F is

ca

paci

tate

d

Num

ber o

f ant

i-co

rrupt

ion

offic

ials

ca

paci

tate

d.

The

DPS

A im

plem

ente

d th

e P

ublic

Se

cto

r A

nti-c

orr

uption C

apacity B

uild

ing

Pro

gra

mm

e

focu

sing

on

ca

paci

tatin

g th

ree

cate

gorie

s of

pu

blic

se

rvic

e of

ficia

ls:

(1)

anti-

corru

ptio

n pr

actit

ione

rs -

487

offi

cial

s ca

paci

tate

d);

(2)

law

en

forc

emen

t of

ficia

ls

incl

udin

g in

vest

igat

ors,

pr

osec

utor

s an

d pr

esid

ing

offic

ers;

(3)

gen

eral

pub

lic s

erva

nts

- 15

31 o

ffici

als

in c

ateg

orie

s 2

and

3 ca

paci

tate

d.

Cap

acita

ting

anti-

corru

ptio

n of

ficia

ls

is a

n on

goin

g ac

tivity

of

gove

rnm

ent.

Dr.

Ale

x M

ahap

a Te

l: 01

2 33

6 14

87

4.Ap

prov

egu

idel

ines

on

sanc

tions

fo

r cor

rupt

ion

rela

ted

case

s G

uide

line

deve

lope

d A

gene

ric g

uide

line

on d

isci

plin

e in

the

Publ

ic S

ervi

ce h

as b

een

deve

lope

d.

This

gui

delin

e w

ill be

revi

ew to

en

hanc

eef

fect

iven

ess

by

Mar

ch 2

014.

Dr.

Ale

x M

ahap

a Te

l: 01

2 33

6 14

87

5.D

evel

op a

Citi

zen

Part

icip

atio

n gu

idel

ine

for P

ublic

Sec

tor

depa

rtm

ents

that

wou

ld e

nsur

e th

at e

very

pub

lic s

ecto

r dep

artm

ent

acro

ss a

ll sp

here

s ha

ve a

fu

nctio

nal,

reso

urce

d an

d ca

paci

tate

d ci

tizen

eng

agem

ent

unit

whi

ch re

gula

rly a

nd p

roac

tivel

y en

gage

with

civ

il so

ciet

y.

Gui

delin

ede

velo

ped

In O

ctob

er 2

011,

the

DPS

A ho

sted

a ro

undt

able

dis

cuss

ion

to e

ngag

e na

tiona

l an

d pr

ovin

cial

gov

ernm

ent

depa

rtmen

ts,

incl

udin

g ac

adem

ia,

on d

rafti

ng a

ge

neric

Pub

lic P

artic

ipat

ion

guid

elin

e an

d to

sol

icit

stak

ehol

der

inpu

ts b

efor

e th

e ac

tual

dra

fting

of t

he g

uide

line.

In N

ovem

ber

2011

, a

first

dra

ft of

the

Pub

lic P

artic

ipat

ion

guid

elin

e w

as

pres

ente

d fo

r in

puts

to

the

Com

mun

ity D

evel

opm

ent

Wor

ker

Prog

ram

me

(CD

WP)

Nat

iona

l Tas

k Te

am,

repr

esen

ting

the

Publ

ic P

artic

ipat

ion

Uni

ts o

f th

e D

epar

tmen

t of C

oope

rativ

e G

over

nanc

e in

all

nine

pro

vinc

es.

The

gene

ric g

uide

line

on P

ublic

Par

ticip

atio

n ha

s be

en c

ompl

eted

and

was

su

bmitt

ed fo

r fin

al a

ppro

val.

The

DPS

A w

ill w

ork

with

ni

ne

natio

nal

depa

rtmen

ts

(thre

e pe

r qua

rter)

with

the

aim

of

in

stitu

tiona

lizin

g Pu

blic

Pa

rtici

patio

n in

th

ese

depa

rtmen

ts.

Ms

Col

ette

Cla

rk

Tel:

012

336

1056

3.En

hanc

e na

tiona

l int

egrit

y th

roug

h in

stitu

tiona

l cap

acity

-bui

ldin

g of

N

atio

nal A

nti-C

orru

ptio

n Fo

rum

(N

ACF)

and

Ant

i-Cor

rupt

ion

Hot

line.

This

will

incl

ude

the

capa

city

deve

lopm

ent o

f ant

i-cor

rupt

ion

offic

ials

and

stre

ngth

enin

g th

e H

otlin

e`s

advo

cacy

and

in

vest

igat

ion

func

tions

.

The

NAC

F is

ca

paci

tate

d

Num

ber o

f ant

i-co

rrupt

ion

offic

ials

ca

paci

tate

d.

The

DPS

A im

plem

ente

d th

e P

ublic

Se

cto

r A

nti-c

orr

uption C

apacity B

uild

ing

Pro

gra

mm

e

focu

sing

on

ca

paci

tatin

g th

ree

cate

gorie

s of

pu

blic

se

rvic

e of

ficia

ls:

(1)

anti-

corru

ptio

n pr

actit

ione

rs -

487

offi

cial

s ca

paci

tate

d);

(2)

law

en

forc

emen

t of

ficia

ls

incl

udin

g in

vest

igat

ors,

pr

osec

utor

s an

d pr

esid

ing

offic

ers;

(3)

gen

eral

pub

lic s

erva

nts

- 15

31 o

ffici

als

in c

ateg

orie

s 2

and

3 ca

paci

tate

d.

Cap

acita

ting

anti-

corru

ptio

n of

ficia

ls

is a

n on

goin

g ac

tivity

of

gove

rnm

ent.

Dr.

Ale

x M

ahap

a Te

l: 01

2 33

6 14

87

4.Ap

prov

egu

idel

ines

on

sanc

tions

fo

r cor

rupt

ion

rela

ted

case

s G

uide

line

deve

lope

d A

gene

ric g

uide

line

on d

isci

plin

e in

the

Publ

ic S

ervi

ce h

as b

een

deve

lope

d.

This

gui

delin

e w

ill be

revi

ew to

en

hanc

eef

fect

iven

ess

by

Mar

ch 2

014.

Dr.

Ale

x M

ahap

a Te

l: 01

2 33

6 14

87

5.D

evel

op a

Citi

zen

Part

icip

atio

n gu

idel

ine

for P

ublic

Sec

tor

depa

rtm

ents

that

wou

ld e

nsur

e th

at e

very

pub

lic s

ecto

r dep

artm

ent

acro

ss a

ll sp

here

s ha

ve a

fu

nctio

nal,

reso

urce

d an

d ca

paci

tate

d ci

tizen

eng

agem

ent

unit

whi

ch re

gula

rly a

nd p

roac

tivel

y en

gage

with

civ

il so

ciet

y.

Gui

delin

ede

velo

ped

In O

ctob

er 2

011,

the

DPS

A ho

sted

a ro

undt

able

dis

cuss

ion

to e

ngag

e na

tiona

l an

d pr

ovin

cial

gov

ernm

ent

depa

rtmen

ts,

incl

udin

g ac

adem

ia,

on d

rafti

ng a

ge

neric

Pub

lic P

artic

ipat

ion

guid

elin

e an

d to

sol

icit

stak

ehol

der

inpu

ts b

efor

e th

e ac

tual

dra

fting

of t

he g

uide

line.

In N

ovem

ber

2011

, a

first

dra

ft of

the

Pub

lic P

artic

ipat

ion

guid

elin

e w

as

pres

ente

d fo

r in

puts

to

the

Com

mun

ity D

evel

opm

ent

Wor

ker

Prog

ram

me

(CD

WP)

Nat

iona

l Tas

k Te

am,

repr

esen

ting

the

Publ

ic P

artic

ipat

ion

Uni

ts o

f th

e D

epar

tmen

t of C

oope

rativ

e G

over

nanc

e in

all

nine

pro

vinc

es.

The

gene

ric g

uide

line

on P

ublic

Par

ticip

atio

n ha

s be

en c

ompl

eted

and

was

su

bmitt

ed fo

r fin

al a

ppro

val.

The

DPS

A w

ill w

ork

with

ni

ne

natio

nal

depa

rtmen

ts

(thre

e pe

r qua

rter)

with

the

aim

of

in

stitu

tiona

lizin

g Pu

blic

Pa

rtici

patio

n in

th

ese

depa

rtmen

ts.

Ms

Col

ette

Cla

rk

Tel:

012

336

1056

�

Ann

exur

e A

: Im

plem

enta

tion

Mat

rix -

Cou

ntry

Act

ion

Plan

C

omm

itmen

t In

dica

tor

Prog

ress

Sum

mar

y W

ay F

orw

ard

Coo

rdin

atin

g O

ffici

al

1.Fo

rmal

ise

partn

ersh

ips

with

ci

vil

soci

ety

orga

nisa

tions

in

al

l ni

ne

prov

ince

s to

es

tabl

ish

Serv

ice

Del

iver

y Im

prov

emen

t Fo

rum

s (S

DIF

s) a

t lo

cal

leve

l to

pro

vide

tim

ely

citiz

en

repo

rt ca

rds

on

serv

ice

deliv

ery

leve

ls

at

com

mun

ity

leve

l, es

peci

ally

in

re

latio

n to

pr

imar

y he

alth

ca

re,

wat

er,

sani

tatio

n,

envi

ronm

enta

l m

anag

emen

t and

hou

sing

.

Num

ber o

f SD

IFs

esta

blis

hed

in a

ll ni

ne p

rovi

nces

Dev

elop

ed a

con

cept

doc

umen

t on

the

inst

itutio

nalis

atio

n of

the

SDIF

s w

hich

un

pack

s th

e ap

proa

ch;

inst

itutio

nal a

nd g

over

nanc

e ar

rang

emen

ts;

term

s of

re

fere

nce,

am

ong

othe

rs.

The

DPS

A en

gage

d al

l ni

ne

prov

ince

s an

d so

me

natio

nal

gove

rnm

ent

depa

rtmen

ts o

n th

e SD

IF c

once

pt a

nd t

here

is

a ge

nera

l co

mm

itmen

t to

es

tabl

ish

SDIF

s as

mec

hani

sms

to e

nhan

ce p

ublic

ser

vice

acc

ess

and

citiz

en

parti

cipa

tion

in p

ublic

ser

vice

del

iver

y.

SDIF

s w

ill be

es

tabl

ishe

d by

M

arch

201

4.

Ms

Col

ette

Cla

rk

Tel:

012

336

1056

2.En

hanc

e th

e ca

paci

ty

and

capa

bilit

ies

of

com

mun

ities

to

ac

cess

an

d cl

aim

th

eir

soci

o-ec

onom

ic r

ight

s th

roug

h th

e ro

ll-ou

t of

nat

iona

l pu

blic

edu

catio

n ca

mpa

igns

, sp

ecifi

cally

a

publ

ic

outre

ach

cam

paig

n on

Kno

w Y

our

Serv

ice

Rig

hts

and

Res

pons

ibilit

ies

(KYS

R&R

) to

info

rm c

itize

ns a

bout

th

eir

serv

ice

right

s, r

espo

nsib

ilitie

s,

and

lega

l mec

hani

sms

avai

labl

e to

ho

ld g

over

nmen

t acc

ount

able

.

Num

ber o

f KY

SR&R

wor

ksho

psco

nduc

ted

in a

ll ni

ne p

rovi

nces

.

Num

ber o

f br

oadc

asts

on

KYSR

&R th

roug

h co

mm

unity

radi

o st

atio

ns in

all

offic

ial l

angu

ages

.

The

DPS

A ha

s de

velo

ped

a gu

idel

ine

that

will

be u

sed

to m

obiliz

e go

vern

men

t de

partm

ents

to p

artic

ipat

e m

ore

activ

ely

in th

e KY

SRR

cam

paig

n.

DPS

A ha

s ro

lled

out

the

KYSS

R c

ampa

ign

in s

choo

ls i

n th

e Li

mpo

po a

nd

East

ern

Cap

e pr

ovin

ces

whe

re 3

6 70

0 “K

now

Y

our

Serv

ice

Rig

hts

and

Responsib

ilitie

s”

book

lets

w

ere

disp

atch

ed

to

Com

mun

ity

Dev

elop

men

t W

orke

r (C

DW

) coo

rdin

ator

s fo

r dis

tribu

tion

to s

choo

ls.

In th

e ne

w fi

nanc

ial

year

end

ing

in

Mar

ch 2

014

the

KYSR

&R C

ampa

ign

will

be in

tens

ified

.

Ms

Col

ette

Cla

rk

Tel:

012

336

1056

REP

UB

LIC

OF

SOU

TH A

FRIC

A

�

Ann

exur

e A

: Im

plem

enta

tion

Mat

rix -

Cou

ntry

Act

ion

Plan

C

omm

itmen

t In

dica

tor

Prog

ress

Sum

mar

y W

ay F

orw

ard

Coo

rdin

atin

g O

ffici

al

1.Fo

rmal

ise

partn

ersh

ips

with

ci

vil

soci

ety

orga

nisa

tions

in

al

l ni

ne

prov

ince

s to

es

tabl

ish

Serv

ice

Del

iver

y Im

prov

emen

t Fo

rum

s (S

DIF

s) a

t lo

cal

leve

l to

pro

vide

tim

ely

citiz

en

repo

rt ca

rds

on

serv

ice

deliv

ery

leve

ls

at

com

mun

ity

leve

l, es

peci

ally

in

re

latio

n to

pr

imar

y he

alth

ca

re,

wat

er,

sani

tatio

n,

envi

ronm

enta

l m

anag

emen

t and

hou

sing

.

Num

ber o

f SD

IFs

esta

blis

hed

in a

ll ni

ne p

rovi

nces

Dev

elop

ed a

con

cept

doc

umen

t on

the

inst

itutio

nalis

atio

n of

the

SDIF

s w

hich

un

pack

s th

e ap

proa

ch;

inst

itutio

nal a

nd g

over

nanc

e ar

rang

emen

ts;

term

s of

re

fere

nce,

am

ong

othe

rs.

The

DPS

A en

gage

d al

l ni

ne

prov

ince

s an

d so

me

natio

nal

gove

rnm

ent

depa

rtmen

ts o

n th

e SD

IF c

once

pt a

nd t

here

is

a ge

nera

l co

mm

itmen

t to

es

tabl

ish

SDIF

s as

mec

hani

sms

to e

nhan

ce p

ublic

ser

vice

acc

ess

and

citiz

en

parti

cipa

tion

in p

ublic

ser

vice

del

iver

y.

SDIF

s w

ill be

es

tabl

ishe

d by

M

arch

201

4.

Ms

Col

ette

Cla

rk

Tel:

012

336

1056

2.En

hanc

e th

e ca

paci

ty

and

capa

bilit

ies

of

com

mun

ities

to

ac

cess

an

d cl

aim

th

eir

soci

o-ec

onom

ic r

ight

s th

roug

h th

e ro

ll-ou

t of

nat

iona

l pu

blic

edu

catio

n ca

mpa

igns

, sp

ecifi

cally

a

publ

ic

outre

ach

cam

paig

n on

Kno

w Y

our

Serv

ice

Rig

hts

and

Res

pons

ibilit

ies

(KYS

R&R

) to

info

rm c

itize

ns a

bout

th

eir

serv

ice

right

s, r

espo

nsib

ilitie

s,

and

lega

l mec

hani

sms

avai

labl

e to

ho

ld g

over

nmen

t acc

ount

able

.

Num

ber o

f KY

SR&R

wor

ksho

psco

nduc

ted

in a

ll ni

ne p

rovi

nces

.

Num

ber o

f br

oadc

asts

on

KYSR

&R th

roug

h co

mm

unity

radi

o st

atio

ns in

all

offic

ial l

angu

ages

.

The

DPS

A ha

s de

velo

ped

a gu

idel

ine

that

will

be u

sed

to m

obiliz

e go

vern

men

t de

partm

ents

to p

artic

ipat

e m

ore

activ

ely

in th

e KY

SRR

cam

paig

n.

DPS

A ha

s ro

lled

out

the

KYSS

R c

ampa

ign

in s

choo

ls i

n th

e Li

mpo

po a

nd

East

ern

Cap

e pr

ovin

ces

whe

re 3

6 70

0 “K

now

Y

our

Serv

ice

Rig

hts

and

Responsib

ilitie

s”

book

lets

w

ere

disp

atch

ed

to

Com

mun

ity

Dev

elop

men

t W

orke

r (C

DW

) coo

rdin

ator

s fo

r dis

tribu

tion

to s

choo

ls.

In th

e ne

w fi

nanc

ial

year

end

ing

in

Mar

ch 2

014

the

KYSR

&R C

ampa

ign

will

be in

tens

ified

.

Ms

Col

ette

Cla

rk

Tel:

012

336

1056

�

� �

Ϯϭ

�

6. Allow for the involvement of civil society in the budget process in order to enhance the progressive realisation of socio-economic rights, and enable citizens to track public expenditure.

Civil society participation in budgetaryprocesses.

The tabling of the Division of Revenue Bill (national budget) gives citizens and civil society groups a space to input on the national budget through their respective provinces and municipalities.

Government departments, before any given budget cycle, conduct intensive engagements with civil society and the public in general through budget road shows also known as ‘imbizos’. In addition to this, the Minister of Finance solicits inputs from the public via social media (“tips for Pravin” on the National Treasury website). Some of these inputs are responded to and articulated at various points during the budget speech, where specific action to be taken is mentioned.

At the local government sphere, municipalities engage the public and civil society stakeholders through Integrated Development Plans (IDPs), which links municipal budgets to projects identified by local communities.

There are a series of bilateral engagements with various stakeholders/civil society during the Medium Term Expenditure Framework process through Function Committees. Some NGOs are involved in function group discussions as part of the Medium Term Expenditure Committee (MTEC) process, which focuses on budget preparation, including deliberations on past budget execution of government priorities.

Public hearings are conducted by the legislature where civil society organisations and civil society in general are encouraged to participate.

The Minister of Finance has a more formal arrangement for discussing policies in the Public Finance and Monetary Chamber of the National Economic and Development Labour Council (NEDLAC), which includes representatives from business, labour and community constituencies.

Members of Parliament have constituency visits on a regular basis to discuss the budget.

Government will explore further opportunities for enhancedengagement with civil society for participation in the budget process.

Nokwazi Makanya Tel: 012 395 6773

�

��

Ϯϭ

�

6.Al

low

for t

he in

volv

emen

t of c

ivil

soci

ety

in th

e bu

dget

pro

cess

in

orde

r to

enha

nce

the

prog

ress

ive

real

isat

ion

of s

ocio

-eco

nom

ic

right

s, a

nd e

nabl

e ci

tizen

s to

trac

k pu

blic

exp

endi

ture

.

Civ

il so

ciet

y pa

rtici

patio

n in

bu

dget

ary

proc

esse

s.

The

tabl

ing

of th

e D

ivis

ion

of R

even

ue B

ill (n

atio

nal b

udge

t) gi

ves

citiz

ens

and

civi

l so

ciet

y gr

oups

a s

pace

to

inpu

t on

the

nat

iona

l bu

dget

thr

ough

the

ir re

spec

tive

prov

ince

s an

d m

unic

ipal

ities

.

Gov

ernm

ent

depa

rtmen

ts,

befo

re a

ny g

iven

bud

get

cycl

e, c

ondu

ct in

tens

ive

enga

gem

ents

with

civ

il so

ciet

y an

d th

e pu

blic

in g

ener

al th

roug

h bu

dget

road

sh

ows

also

kno

wn

as ‘

imbi

zos’

. In

add

ition

to

this

, th

e M

inis

ter

of F

inan

ce

solic

its in

puts

from

the

publ

ic v

ia s

ocia

l med

ia (“

tips

for P

ravi

n” o

n th

e N

atio

nal

Trea

sury

web

site

). So

me

of th

ese

inpu

ts a

re r

espo

nded

to a

nd a

rticu

late

d at

va

rious

poi

nts

durin

g th

e bu

dget

spe

ech,

whe

re s

peci

fic a

ctio

n to

be

take

n is

m

entio

ned.

At t

he l

ocal

gov

ernm

ent

sphe

re,

mun

icip

aliti

es e

ngag

e th

e pu

blic

and

civ

il so

ciet

y st

akeh

olde

rs t

hrou

gh I

nteg

rate

d D

evel

opm

ent

Plan

s (ID

Ps),

whi

ch

links

mun

icip

al b

udge

ts to

pro

ject

s id

entif

ied

by lo

cal c

omm

uniti

es.

Ther

e ar

e a

serie

s of

bila

tera

l en

gage

men

ts w

ith v

ario

us s

take

hold

ers/

civi

l so

ciet

y du

ring

the

Med

ium

Ter

m E

xpen

ditu

re F

ram

ewor

k pr

oces

s th

roug

h Fu

nctio

n C

omm

ittee

s. S

ome

NG

Os

are

invo

lved

in fu

nctio

n gr

oup

disc

ussi

ons

as p

art o

f the

Med

ium

Ter

m E

xpen

ditu

re C

omm

ittee

(M

TEC

) pr

oces

s, w

hich

fo

cuse

s on

bu

dget

pr

epar

atio

n,

incl

udin

g de

liber

atio

ns

on

past

bu

dget

ex

ecut

ion

of g

over

nmen

t prio

ritie

s.

Publ

ic

hear

ings

ar

e co

nduc

ted

by

the

legi

slat

ure

whe

re

civi

l so

ciet

y or

gani

satio

ns a

nd c

ivil

soci

ety

in g

ener

al a

re e

ncou

rage

d to

par

ticip

ate.

The

Min

iste

r of F

inan

ce h

as a

mor

e fo

rmal

arra

ngem

ent f

or d

iscu

ssin

g po

licie

s in

the

Publ

ic F

inan

ce a

nd M

onet

ary

Cha

mbe

r of

the

Nat

iona

l Eco

nom

ic a

nd

Dev

elop

men

t Lab

our C

ounc

il (N

EDLA

C),

whi

ch in

clud

es re

pres

enta

tives

from

bu

sine

ss, l

abou

r and

com

mun

ity c

onst

ituen

cies

.

Mem

bers

of P

arlia

men

t hav

e co

nstit

uenc

y vi

sits

on

a re

gula

r bas

is to

dis

cuss

th

e bu

dget

.

Gov

ernm

ent

will

expl

ore

furth

er

oppo

rtuni

ties

for

enha

nced

enga

gem

ent

with

ci

vil

soci

ety

for

parti

cipa

tion

in

the

budg

et p

roce

ss.

Nok

waz

i Mak

anya

Te

l: 01

2 39

5 67

736.

Allo

w fo

r the

invo

lvem

ent o

f civ

il so

ciet

y in

the

budg

et p

roce

ss in

or

der t

o en

hanc

e th

e pr

ogre

ssiv

e re

alis

atio

n of

soc

io-e

cono

mic

rig

hts,

and

ena

ble

citiz

ens

to tr

ack

publ

ic e

xpen

ditu

re.

Civ

il so

ciet

y pa

rtici

patio

n in

bu

dget

ary

proc

esse

s.

The

tabl

ing

of th

e D

ivis

ion

of R

even

ue B

ill (n

atio

nal b

udge

t) gi

ves

citiz

ens

and

civi

l so

ciet

y gr

oups

a s

pace

to

inpu

t on

the

nat

iona

l bu

dget

thr

ough

the

ir re

spec

tive

prov

ince

s an

d m

unic

ipal

ities

.

Gov

ernm

ent

depa

rtmen

ts,

befo

re a

ny g

iven

bud

get

cycl

e, c

ondu

ct in

tens

ive

enga

gem

ents

with

civ

il so

ciet

y an

d th

e pu

blic

in g

ener

al th

roug

h bu

dget

road

sh

ows

also

kno

wn

as ‘

imbi

zos’

. In

add

ition

to

this

, th

e M

inis

ter

of F

inan

ce

solic

its in

puts

from

the

publ

ic v

ia s

ocia

l med

ia (“

tips

for P

ravi

n” o

n th

e N

atio

nal

Trea

sury

web

site

). So

me

of th

ese

inpu

ts a

re r

espo

nded

to a

nd a

rticu

late

d at

va

rious

poi

nts

durin

g th

e bu

dget

spe

ech,

whe

re s

peci

fic a

ctio

n to

be

take

n is

m

entio

ned.

At t

he l

ocal

gov

ernm

ent

sphe

re,

mun

icip

aliti

es e

ngag

e th

e pu

blic

and

civ

il so

ciet

y st

akeh

olde

rs t

hrou

gh I

nteg

rate

d D

evel

opm

ent

Plan

s (ID

Ps),

whi

ch

links

mun

icip

al b

udge

ts to

pro

ject

s id

entif

ied

by lo

cal c

omm

uniti

es.

Ther

e ar

e a

serie

s of

bila

tera

l en

gage

men

ts w

ith v

ario

us s

take

hold

ers/

civi

l so

ciet

y du

ring

the

Med

ium

Ter

m E

xpen

ditu

re F

ram

ewor

k pr

oces

s th

roug

h Fu

nctio

n C

omm

ittee

s. S

ome

NG

Os

are

invo

lved

in fu

nctio

n gr

oup

disc

ussi

ons

as p

art o

f the

Med

ium

Ter

m E

xpen

ditu

re C

omm

ittee

(M

TEC

) pr

oces

s, w

hich

fo

cuse

s on

bu

dget

pr

epar

atio

n,

incl

udin

g de

liber

atio

ns

on

past

bu

dget

ex

ecut

ion

of g

over

nmen

t prio

ritie

s.

Publ

ic

hear

ings

ar

e co

nduc

ted

by

the

legi

slat

ure

whe

re

civi

l so

ciet

y or

gani

satio

ns a

nd c

ivil

soci

ety

in g

ener

al a

re e

ncou

rage

d to

par

ticip

ate.

The

Min

iste

r of F

inan

ce h

as a

mor

e fo

rmal

arra

ngem

ent f

or d

iscu

ssin

g po

licie

s in

the

Publ

ic F

inan

ce a

nd M

onet

ary

Cha

mbe

r of

the

Nat

iona

l Eco

nom

ic a

nd

Dev

elop

men

t Lab

our C

ounc

il (N

EDLA

C),

whi

ch in

clud

es re

pres

enta

tives

from

bu

sine

ss, l

abou

r and

com

mun

ity c

onst

ituen

cies

.

Mem

bers

of P

arlia

men

t hav

e co

nstit

uenc

y vi

sits

on

a re

gula

r bas

is to

dis

cuss

th

e bu

dget

.

Gov

ernm

ent

will

expl

ore

furth

er

oppo

rtuni

ties

for

enha

nced

enga

gem

ent

with

ci

vil

soci

ety

for

parti

cipa

tion

in

the

budg

et p

roce

ss.

Nok

waz

i Mak

anya

Te

l: 01

2 39

5 67

73

�

Ann

exur

e A

: Im

plem

enta

tion

Mat

rix -

Cou

ntry

Act

ion

Plan

C

omm

itmen

t In

dica

tor

Prog

ress

Sum

mar

y W

ay F

orw

ard

Coo

rdin

atin

g O

ffici

al

1.Fo

rmal

ise

partn

ersh

ips

with

ci

vil

soci

ety

orga

nisa

tions

in

al

l ni

ne

prov

ince

s to

es

tabl

ish

Serv

ice

Del

iver

y Im

prov

emen

t Fo

rum

s (S

DIF

s) a

t lo

cal

leve

l to

pro

vide

tim

ely

citiz

en

repo

rt ca

rds

on

serv

ice

deliv

ery

leve

ls

at

com

mun

ity

leve

l, es

peci

ally

in

re

latio

n to

pr

imar

y he

alth

ca

re,

wat

er,

sani

tatio

n,

envi

ronm

enta

l m

anag

emen

t and

hou

sing

.

Num

ber o

f SD

IFs

esta

blis

hed

in a

ll ni

ne p

rovi

nces

Dev

elop

ed a

con

cept

doc

umen

t on

the

inst

itutio

nalis

atio

n of

the

SDIF

s w

hich

un

pack

s th

e ap

proa

ch;

inst

itutio

nal a

nd g

over

nanc

e ar

rang

emen

ts;

term

s of

re

fere

nce,

am

ong

othe

rs.

The

DPS

A en

gage

d al

l ni

ne

prov

ince

s an

d so

me

natio

nal

gove

rnm

ent

depa

rtmen

ts o

n th

e SD

IF c

once

pt a

nd t

here

is

a ge

nera

l co

mm

itmen

t to

es

tabl

ish

SDIF

s as

mec

hani

sms

to e

nhan

ce p

ublic

ser

vice

acc

ess

and

citiz

en

parti

cipa

tion

in p

ublic

ser

vice

del

iver

y.

SDIF

s w

ill be

es

tabl

ishe

d by

M

arch

201

4.

Ms

Col

ette

Cla

rk

Tel:

012

336

1056

2.En

hanc

e th

e ca

paci

ty

and

capa

bilit

ies

of

com

mun

ities

to

ac

cess

an

d cl

aim

th

eir

soci

o-ec

onom

ic r

ight

s th

roug

h th

e ro

ll-ou

t of

nat

iona

l pu

blic

edu

catio

n ca

mpa

igns

, sp

ecifi

cally

a

publ

ic

outre

ach

cam

paig

n on

Kno

w Y

our

Serv

ice

Rig

hts

and

Res

pons

ibilit

ies

(KYS

R&R

) to

info

rm c

itize

ns a

bout

th

eir

serv

ice

right

s, r

espo

nsib

ilitie

s,

and

lega

l mec

hani

sms

avai

labl

e to

ho

ld g

over

nmen

t acc

ount

able

.

Num

ber o

f KY

SR&R

wor

ksho

psco

nduc

ted

in a

ll ni

ne p

rovi

nces

.

Num

ber o

f br

oadc

asts

on

KYSR

&R th

roug

h co

mm

unity

radi

o st

atio

ns in

all

offic

ial l

angu

ages

.

The

DPS

A ha

s de

velo

ped

a gu

idel

ine

that

will

be u

sed

to m

obiliz

e go

vern

men

t de

partm

ents

to p

artic

ipat

e m

ore

activ

ely

in th

e KY

SRR

cam

paig

n.

DPS

A ha

s ro

lled

out

the

KYSS

R c

ampa

ign

in s

choo

ls i

n th

e Li

mpo

po a

nd

East

ern

Cap

e pr

ovin

ces

whe

re 3

6 70

0 “K

now

Y

our

Serv

ice

Rig

hts

and

Responsib

ilitie

s”

book

lets

w

ere

disp

atch

ed

to

Com

mun

ity

Dev

elop

men

t W

orke

r (C

DW

) coo

rdin

ator

s fo

r dis

tribu

tion

to s

choo

ls.

In th

e ne

w fi

nanc

ial

year

end

ing

in

Mar

ch 2

014

the

KYSR

&R C

ampa

ign

will

be in

tens

ified

.

Ms

Col

ette

Cla

rk

Tel:

012

336

1056

REP

UB

LIC

OF

SOU

TH A

FRIC

A

�

Ann

exur

e A

: Im

plem

enta

tion

Mat

rix -

Cou

ntry

Act

ion

Plan

C

omm

itmen

t In

dica

tor

Prog

ress

Sum

mar

y W

ay F

orw

ard

Coo

rdin

atin

g O

ffici

al

1.Fo

rmal

ise

partn

ersh

ips

with

ci

vil

soci

ety

orga

nisa

tions

in

al

l ni

ne

prov

ince

s to

es

tabl

ish

Serv

ice

Del

iver

y Im

prov

emen

t Fo

rum

s (S

DIF

s) a

t lo

cal

leve

l to

pro

vide

tim

ely

citiz

en

repo

rt ca

rds

on

serv

ice

deliv

ery

leve

ls

at

com

mun

ity

leve

l, es

peci

ally

in

re

latio

n to

pr

imar

y he

alth

ca

re,

wat

er,

sani

tatio

n,

envi

ronm

enta

l m

anag

emen

t and

hou

sing

.

Num

ber o

f SD

IFs

esta

blis

hed

in a

ll ni

ne p

rovi

nces

Dev

elop

ed a

con

cept

doc

umen

t on

the

inst

itutio

nalis

atio

n of

the

SDIF

s w

hich

un

pack

s th

e ap

proa

ch;

inst

itutio

nal a

nd g

over

nanc

e ar

rang

emen

ts;

term

s of

re

fere

nce,

am

ong

othe

rs.

The

DPS

A en

gage

d al

l ni

ne

prov

ince

s an

d so

me

natio

nal

gove

rnm

ent

depa

rtmen

ts o

n th

e SD

IF c

once

pt a

nd t

here

is

a ge

nera

l co

mm

itmen

t to

es

tabl

ish

SDIF

s as

mec

hani

sms

to e

nhan

ce p

ublic

ser

vice

acc

ess

and

citiz

en

parti

cipa

tion

in p

ublic

ser

vice

del

iver

y.

SDIF

s w

ill be

es

tabl

ishe

d by

M

arch

201

4.

Ms

Col

ette

Cla

rk

Tel:

012

336

1056

2.En

hanc

e th

e ca

paci

ty

and

capa

bilit

ies

of

com

mun

ities

to

ac

cess

an

d cl

aim

th

eir

soci

o-ec

onom

ic r

ight

s th

roug

h th

e ro

ll-ou

t of

nat

iona

l pu

blic

edu

catio

n ca

mpa

igns

, sp

ecifi

cally

a

publ

ic

outre

ach

cam

paig

n on

Kno

w Y

our

Serv

ice

Rig

hts

and

Res

pons

ibilit

ies

(KYS

R&R

) to

info

rm c

itize

ns a

bout

th

eir

serv

ice

right

s, r

espo

nsib

ilitie

s,

and

lega

l mec

hani

sms

avai

labl

e to

ho

ld g

over

nmen

t acc

ount

able

.

Num

ber o

f KY

SR&R

wor

ksho

psco

nduc

ted

in a

ll ni

ne p

rovi

nces

.

Num

ber o

f br

oadc

asts

on

KYSR

&R th

roug

h co

mm

unity

radi

o st

atio

ns in

all

offic

ial l

angu

ages

.

The

DPS

A ha

s de

velo

ped

a gu

idel

ine

that

will

be u

sed

to m

obiliz

e go

vern

men

t de

partm

ents

to p

artic

ipat

e m

ore

activ

ely

in th

e KY

SRR

cam

paig

n.

DPS

A ha

s ro

lled

out

the

KYSS

R c

ampa

ign

in s

choo

ls i

n th

e Li

mpo

po a

nd

East

ern

Cap

e pr

ovin

ces

whe

re 3

6 70

0 “K

now

Y

our

Serv

ice

Rig

hts

and

Responsib

ilitie

s”

book

lets

w

ere

disp

atch

ed

to

Com

mun

ity

Dev

elop

men

t W

orke

r (C

DW

) coo

rdin

ator

s fo

r dis

tribu

tion

to s

choo

ls.

In th

e ne

w fi

nanc

ial

year

end

ing

in

Mar

ch 2

014

the

KYSR

&R C

ampa

ign

will

be in

tens

ified

.

Ms

Col

ette

Cla

rk

Tel:

012

336

1056

�

��

ϮϮ

�

7.D

evel

op a

com

preh

ensi

ve a

nd

publ

icly

acc

essi

ble

port

al o

n en

viro

nmen

tal m

anag

emen

t in

form

atio

n.

Feas

ibilit

y st

udy

com

plet

ed

Ther

e w

as n

o ne

ed t

o co

nduc

t a

feas

ibilit

y st

udy

sinc

e th

e D

epar

tmen

t of

W

ater

Affa

irs h

as d

evel

oped

a p

orta

l th

roug

h w

hich

citi

zens

can

acc

ess

relia

ble

info

rmat

ion

on

drin

king

w

ater

qu

ality

th

roug

h th

eir

web

site

: w

ww

.dw

a.go

v.za

/blu

edro

p or

on

the

mob

i site

: m

y-w

ate

r.m

obi. A

lso,

citi

zens

ar

e ab

le t

o ac

cess

cre

dibl

e da

ta o

n w

aste

wat

er m

anag

emen

t an

d id

entif

ied

risks

with

in th

eir

resp

ectiv

e m

unic

ipal

ities

. Thi

s in

form

atio

n is

acc

essi

ble

from

th

e D

epar

tmen

t of W

ater

Affa

irs w

ebsi

te: w

ww

.dw

a.go

v.za

/gre

endr

op.

In t

he G

aute

ng P

rovi

nce,

the

Gau

teng

Dep

artm

ent

of A

gric

ultu

re a

nd R

ural

D

evel

opm

ent

(GAR

D)

deve

lope

d a

publ

icly

ac

cess

ible

po

rtal

of

envi

ronm

enta

l man

agem

ent i

nfor

mat

ion.

In 2

010,

thi

s pr

ojec

t w

on a

Cen

tre f

or P

ublic

Ser

vice

Inn

ovat

ion

(CPS

I) In

nova

tion

Awar

d, a

nd in

201

1 it

won

the

Uni

ted

Nat

ions

Inno

vatio

n Aw

ard.

This

bes

t pr

actic

e w

ill be

rep

licat

ed n

atio

nally

und

er t

he l

eade

rshi

p of

the

C

PSI.

The

porta

l w

ill be

ex

pand

ed to

incl

ude

info

rmat

ion

on

broa

der

envi

ronm

enta

lis

sues

with

sup

port

from

the

CPS

I.

Ms.

Deb

orah

Moc

hotli

Tel:

012

336

7255

�

� �

ϮϬ

�










Guidelinedeveloped




Guidelinedeveloped






Ms.

Deb

orah

Moc

hotli

Tel:

012

336

7255

The

porta

l w

ill be

ex

pand

ed to

incl

ude

info

rmat

ion

on

broa

der

envi

ronm

enta

lis

sues

with

sup

port

from

the

CPS

I.

Ther

e w

as n

o ne

ed t

o co

nduc

t a

feas

ibilit

y st

udy

sinc

e th

e D

epar

tmen

t of

W

ater

Affa

irs h

as d

evel

oped

a p

orta

l th

roug

h w

hich

citi

zens

can

acc

ess

relia

ble

info

rmat

ion

on

drin

king

w

ater

qu

ality

th

roug

h th

eir

web

site

: w

ww

.dw

a.go

v.za

/blu

edro

p or

on

the

mob

i site

: m

y-w

ate

r.m

obi. A

lso,

citi

zens

ar

e ab

le t

o ac

cess

cre

dibl

e da

ta o

n w

aste

wat

er m

anag

emen

t an

d id

entif

ied

risks

with

in th

eir

resp

ectiv

e m

unic

ipal

ities

. Thi

s in

form

atio

n is

acc

essi

ble

from

th

e D

epar

tmen

t of W

ater

Affa

irs w

ebsi

te: w

ww

.dw

a.go

v.za

/gre

endr

op.

In t

he G

aute

ng P

rovi

nce,

the

Gau

teng

Dep

artm

ent

of A

gric

ultu

re a

nd R

ural

D

evel

opm

ent

(GAR

D)

deve

lope

d a

publ

icly

ac

cess

ible

po

rtal

of

envi

ronm

enta

l man

agem

ent i

nfor

mat

ion.

In 2

010,

thi

s pr

ojec

t w

on a

Cen

tre f

or P

ublic

Ser

vice

Inn

ovat

ion

(CPS

I) In

nova

tion

Awar

d, a

nd in

201

1 it

won

the

Uni

ted

Nat

ions

Inno

vatio

n Aw

ard.

This

bes

t pr

actic

e w

ill be

rep

licat

ed n

atio

nally

und

er t

he l

eade

rshi

p of

the

C

PSI.

Feas

ibilit

y st

udy

com

plet

ed

7.D

evel

op a

com

preh

ensi

ve a

nd

publ

icly

acc

essi

ble

port

al o

n en

viro

nmen

tal m

anag

emen

t in

form

atio

n.

�

Ann

exur

e A

: Im

plem

enta

tion

Mat

rix -

Cou

ntry

Act

ion

Plan

C

omm

itmen

t In

dica

tor

Prog

ress

Sum

mar

y W

ay F

orw

ard

Coo

rdin

atin

g O

ffici

al

1.Fo

rmal

ise

partn

ersh

ips

with

ci

vil

soci

ety

orga

nisa

tions

in

al

l ni

ne

prov

ince

s to

es

tabl

ish

Serv

ice

Del

iver

y Im

prov

emen

t Fo

rum

s (S

DIF

s) a

t lo

cal

leve

l to

pro

vide

tim

ely

citiz

en

repo

rt ca

rds

on

serv

ice

deliv

ery

leve

ls

at

com

mun

ity

leve

l, es

peci

ally

in

re

latio

n to

pr

imar

y he

alth

ca

re,

wat

er,

sani

tatio

n,

envi

ronm

enta

l m

anag

emen

t and

hou

sing

.

Num

ber o

f SD

IFs

esta

blis

hed

in a

ll ni

ne p

rovi

nces

Dev

elop

ed a

con

cept

doc

umen

t on

the

inst

itutio

nalis

atio

n of

the

SDIF

s w

hich

un

pack

s th

e ap

proa

ch;

inst

itutio

nal a

nd g

over

nanc

e ar

rang

emen

ts;

term

s of

re

fere

nce,

am

ong

othe

rs.

The

DPS

A en

gage

d al

l ni

ne

prov

ince

s an

d so

me

natio

nal

gove

rnm

ent

depa

rtmen

ts o

n th

e SD

IF c

once

pt a

nd t

here

is

a ge

nera

l co

mm

itmen

t to

es

tabl

ish

SDIF

s as

mec

hani

sms

to e

nhan

ce p

ublic

ser

vice

acc

ess

and

citiz

en

parti

cipa

tion

in p

ublic

ser

vice

del

iver

y.

SDIF

s w

ill be

es

tabl

ishe

d by

M

arch

201

4.

Ms

Col

ette

Cla

rk

Tel:

012

336

1056

2.En

hanc

e th

e ca

paci

ty

and

capa

bilit

ies

of

com

mun

ities

to

ac

cess

an

d cl

aim

th

eir

soci

o-ec

onom

ic r

ight

s th

roug

h th

e ro

ll-ou

t of

nat

iona

l pu

blic

edu

catio

n ca

mpa

igns

, sp

ecifi

cally

a

publ

ic

outre

ach

cam

paig

n on

Kno

w Y

our

Serv

ice

Rig

hts

and

Res

pons

ibilit

ies

(KYS

R&R

) to

info

rm c

itize

ns a

bout

th

eir

serv

ice

right

s, r

espo

nsib

ilitie

s,

and

lega

l mec

hani

sms

avai

labl

e to

ho

ld g

over

nmen

t acc

ount

able

.

Num

ber o

f KY

SR&R

wor

ksho

psco

nduc

ted

in a

ll ni

ne p

rovi

nces

.

Num

ber o

f br

oadc

asts

on

KYSR

&R th

roug

h co

mm

unity

radi

o st

atio

ns in

all

offic

ial l

angu

ages

.

The

DPS

A ha

s de

velo

ped

a gu

idel

ine

that

will

be u

sed

to m

obiliz

e go

vern

men

t de

partm

ents

to p

artic

ipat

e m

ore

activ

ely

in th

e KY

SRR

cam

paig

n.

DPS

A ha

s ro

lled

out

the

KYSS

R c

ampa

ign

in s

choo

ls i

n th

e Li

mpo

po a

nd

East

ern

Cap

e pr

ovin

ces

whe

re 3

6 70

0 “K

now

Y

our

Serv

ice

Rig

hts

and

Responsib

ilitie

s”

book

lets

w

ere

disp

atch

ed

to

Com

mun

ity

Dev

elop

men

t W

orke

r (C

DW

) coo

rdin

ator

s fo

r dis

tribu

tion

to s

choo

ls.

In th

e ne

w fi

nanc

ial

year

end

ing

in

Mar

ch 2

014

the

KYSR

&R C

ampa

ign

will

be in

tens

ified

.

Ms

Col

ette

Cla

rk

Tel:

012

336

1056

REP

UB

LIC

OF

SOU

TH A

FRIC

A

�

Ann

exur

e A

: Im

plem

enta

tion

Mat

rix -

Cou

ntry

Act

ion

Plan

C

omm

itmen

t In

dica

tor

Prog

ress

Sum

mar

y W

ay F

orw

ard

Coo

rdin

atin

g O

ffici

al

1.Fo

rmal

ise

partn

ersh

ips

with

ci

vil

soci

ety

orga

nisa

tions

in

al

l ni

ne

prov

ince

s to

es

tabl

ish

Serv

ice

Del

iver

y Im

prov

emen

t Fo

rum

s (S

DIF

s) a

t lo

cal

leve

l to

pro

vide

tim

ely

citiz

en

repo

rt ca

rds

on

serv

ice

deliv

ery

leve

ls

at

com

mun

ity

leve

l, es

peci

ally

in

re

latio

n to

pr

imar

y he

alth

ca

re,

wat

er,

sani

tatio

n,

envi

ronm

enta

l m

anag

emen

t and

hou

sing

.

Num

ber o

f SD

IFs

esta

blis

hed

in a

ll ni

ne p

rovi

nces

Dev

elop

ed a

con

cept

doc

umen

t on

the

inst

itutio

nalis

atio

n of

the

SDIF

s w

hich

un

pack

s th

e ap

proa

ch;

inst

itutio

nal a

nd g

over

nanc

e ar

rang

emen

ts;

term

s of

re

fere

nce,

am

ong

othe

rs.

The

DPS

A en

gage

d al

l ni

ne

prov

ince

s an

d so

me

natio

nal

gove

rnm

ent

depa

rtmen

ts o

n th

e SD

IF c

once

pt a

nd t

here

is

a ge

nera

l co

mm

itmen

t to

es

tabl

ish

SDIF

s as

mec

hani

sms

to e

nhan

ce p

ublic

ser

vice

acc

ess

and

citiz

en

parti

cipa

tion

in p

ublic

ser

vice

del

iver

y.

SDIF

s w

ill be

es

tabl

ishe

d by

M

arch

201

4.

Ms

Col

ette

Cla

rk

Tel:

012

336

1056

2.En

hanc

e th

e ca

paci

ty

and

capa

bilit

ies

of

com

mun

ities

to

ac

cess

an

d cl

aim

th

eir

soci

o-ec

onom

ic r

ight

s th

roug

h th

e ro

ll-ou

t of

nat

iona

l pu

blic

edu

catio

n ca

mpa

igns

, sp

ecifi

cally

a

publ

ic

outre

ach

cam

paig

n on

Kno

w Y

our

Serv

ice

Rig

hts

and

Res

pons

ibilit

ies

(KYS

R&R

) to

info

rm c

itize

ns a

bout

th

eir

serv

ice

right

s, r

espo

nsib

ilitie

s,

and

lega

l mec

hani

sms

avai

labl

e to

ho

ld g

over

nmen

t acc

ount

able

.

Num

ber o

f KY

SR&R

wor

ksho

psco

nduc

ted

in a

ll ni

ne p

rovi

nces

.

Num

ber o

f br

oadc

asts

on

KYSR

&R th

roug

h co

mm

unity

radi

o st

atio

ns in

all

offic

ial l

angu

ages

.

The

DPS

A ha

s de

velo

ped

a gu

idel

ine

that

will

be u

sed

to m

obiliz

e go

vern

men

t de

partm

ents

to p

artic

ipat

e m

ore

activ

ely

in th

e KY

SRR

cam

paig

n.

DPS

A ha

s ro

lled

out

the

KYSS

R c

ampa

ign

in s

choo

ls i

n th

e Li

mpo

po a

nd

East

ern

Cap

e pr

ovin

ces

whe

re 3

6 70

0 “K

now

Y

our

Serv

ice

Rig

hts

and

Responsib

ilitie

s”

book

lets

w

ere

disp

atch

ed

to

Com

mun

ity

Dev

elop

men

t W

orke

r (C

DW

) coo

rdin

ator

s fo

r dis

tribu

tion

to s

choo

ls.

In th

e ne

w fi

nanc

ial

year

end

ing

in

Mar

ch 2

014

the

KYSR

&R C

ampa

ign

will

be in

tens

ified

.

Ms

Col

ette

Cla

rk

Tel:

012

336

1056

Endnotes

��1 Chapter nine institutions refer to a group of organisations established in terms of Chapter 9 of the South African Constitution to

guard democracy. The institutions are: the Public Protector; the South African Human Rights Commission (SAHRC); the

Commission for the Promotion and Protection of the Rights of Cultural, Religious and Linguistic Communities (CRL Rights

Commission); the Commission for Gender Equality (CGE); the Auditor-General; the Independent Electoral Commission (IEC); an

Independent Authority to Regulate Broadcasting.

�2 The National Development Plan (NDP) consists of a vision statement for 2030 and a plan setting out how this vision can be

achieved in partnership with all sectors of society, including citizens and business.

3 In the South African context, civil society consists of citizens, community-based organisations, non-governmental organisations,

faith-based organisations, and labour unions (Davids I., F. Theron and K. Maphunye, 2009. Participatory Development in South

Africa: A Development Management Perspective. Van Schaik, Pretoria).

4 Diagnostic Overview Report, June 2011:5 & National Development Plan-Vision for 2030, 11 November 2011: 3. National

Planning Commission, Pretoria.

5 OGP Articles of Governance, 2011.

6 Swilling, M. and B. Russel (2002: viii). The size and scope of the non-profit sector in South Africa. Graduate School of Public

and Development Management, University of Witwatersrand, Johannesburg.

7 1-2 September 2011, Premier Hotel, Pretoria.

8 The venue for the workshop was the Public Administration Leadership and Management Academy, PALAMA, Pretoria.

9 ODAC, OGP E-Consultation: Inputs on SA Country Plan Progress Report, 19 September 2012. Submitted by Gabriella

Razzano of the Open Democracy Advice Centre͘�

�10 28 November 2012, Birchwood, Johannesburg.

11 This is the body that provides strategic policy direction to the implementation of the APRM. This body consists of both state

and non-state actors including representatives of key line ministries, civil society, Parliament, media, private sector, youth,

women groups, disabled, marginalised groups, rural populations etc.

�12 Open Budget Survey 2012. International Budget Partnership. Washington, DC.

�

� �

ϮϬ

�










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Guidelinedeveloped






21


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