office business applications in financial services
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TRANSCRIPT
2007 Office System the 2007 Office System the Next Business Platform Next Business Platform for Financial Services for Financial Services
Mike WalkerMike WalkerArchitecture Strategist Architecture Strategist Microsoft Corp.Microsoft Corp.
IntroductionIntroduction
Mike Walker is the managing architecture strategist for the Financial Services vertical at Microsoft. Walker is responsible for driving and evangelizing Microsoft’s worldwide industry and vertical strategy in the banking, insurance and securities segments. Specifically, Walker ensures that financial services institutions around the world realize the full extent of Microsoft’s vision and value proposition, by overseeing areas such as industry strategy, marketing, solution development, partner development, thought leadership, and executive relations.
Walker joined Microsoft in early 2006. His background is as a financial services strategist, specializing in business transformation around technology, but he combines this experience with a strong focus on strategic execution. Prior to joining Microsoft, Walker ‘s worked as an enterprise architect in banking, where he developed business strategies, conducted strategic infrastructure planning, and implemented technology projects. His experience includes bespoke and package implementation, enterprise process design and management, applications management and systems selection.
What We Will CoverWhat We Will Cover
What is an Office Business Application (OBA)What is an Office Business Application (OBA)
Why should Financial Services use OBAsWhy should Financial Services use OBAs
How do OBAs solve Financial Services How do OBAs solve Financial Services challengeschallenges
How this fits in your current environmentHow this fits in your current environment
ConclusionConclusion
Session PrerequisitesSession Prerequisites
High Level Understanding of Financial High Level Understanding of Financial Services IssuesServices Issues
General SOA Concepts and TechnologiesGeneral SOA Concepts and Technologies
Understanding of Microsoft TechnologiesUnderstanding of Microsoft Technologies
Level 300Level 300
AgendaAgenda
What is an Office Business Application (OBA)What is an Office Business Application (OBA)
Why should Financial Services use OBAsWhy should Financial Services use OBAs
OBAs solve the challengesOBAs solve the challenges
How this fits in your current environmentHow this fits in your current environment
ConclusionConclusion
Office Business Applications (OBAs) Office Business Applications (OBAs) are a style of composite applications are a style of composite applications that bring together both the front-office that bring together both the front-office and back-office by unlocking more and back-office by unlocking more value from line-of-business systems value from line-of-business systems making them more accessible and making them more accessible and actionable to information workers actionable to information workers through the familiar, powerful and through the familiar, powerful and ubiquitous Microsoft Office system.ubiquitous Microsoft Office system.
Line-of-business Line-of-business ApplicationsApplications
Line-of-business Line-of-business ApplicationsApplications
Microsoft OfficeMicrosoft OfficeSystemSystem
Microsoft OfficeMicrosoft OfficeSystemSystem
OBAs
What is an OBA?What is an OBA?Definition Definition
Determine
Product and Rate
Unstructured
Create
Lead
Qualified?
RetireLead
Create
Oppt’y
Create
Quote
Closed?Complet
eSale
Originate
Customer
Validate Data
Present solutio
n
Work with
lenders
Complete
Registration
Get Signatur
es
Structured
Office Business Applications
“Classic” Enterprise Applications
Estimate
custom design
Unstructured
Office SharePoint Server
Word Excel Outlook InfoPath
What is an OBA?What is an OBA?What makes an OBA DifferentWhat makes an OBA Different
“We thought people would use our portal, but now we realize they want to use SAP in their own interface. People will prefer to retain their current user experience. People love Office. You can connect SAP [to Office] so they don't need to leave their comfort zone.“
– Shai Agassi, President, SAP Product & Technology Group
“It is important to simplify and improve the user experience associated with enterprise applications interaction. Specifically, today most enterprise applications have Web-based user interfaces, but knowledge workers often find that these user interaction models are less intuitive to use and interfere with their daily work in Microsoft Office.“
What is an OBA?What is an OBA?The Industry Agrees The Industry Agrees
AgendaAgenda
What is an Office Business Application (OBA)What is an Office Business Application (OBA)
Why should Financial Services use OBAsWhy should Financial Services use OBAs
OBAs solve the challengesOBAs solve the challenges
How this fits in your current environmentHow this fits in your current environment
ConclusionConclusion
Strong Regulatory factors such as:Strong Regulatory factors such as:HMDA, CRA and Customer PrivacyHMDA, CRA and Customer Privacy
Process heavy with many un-needed Process heavy with many un-needed manualmanual processesprocesses
In lending, banks must deal with In lending, banks must deal with 4040 unique unique documents that span up to documents that span up to 300300 pages pages
Highly competitive landscape where products Highly competitive landscape where products and the rates of those products give them the and the rates of those products give them the edgeedge
Technology efficiencies can help:Technology efficiencies can help:A 30 year fixed mortgage rate offered online is an A 30 year fixed mortgage rate offered online is an average average 50 basis points lower 50 basis points lower than that available than that available offlineoffline *
* US Market Forecast - JupiterResearch 2005
Why should FSI’s use OBAsWhy should FSI’s use OBAsIndustry ChallengesIndustry Challenges
OBAs increase Business OBAs increase Business User ProductivityUser Productivity
Out of The Box Automation Out of The Box Automation of the Processof the Process
Reduce the Cost of Reduce the Cost of OwnershipOwnership
Surface existing assets Surface existing assets (Mainframe and Unix)(Mainframe and Unix)
Align solutions with Align solutions with compliancecompliance
Why should FSI’s use OBAsWhy should FSI’s use OBAsOBAs to the RescueOBAs to the Rescue
Lending is process heavy with many un-needed Lending is process heavy with many un-needed manualmanual processes processes
Lenders must deal with Lenders must deal with 4040 unique documents that unique documents that span up to span up to 300300 pages pages
Data re-entry leads to data duplication, increased Data re-entry leads to data duplication, increased error rates, and compliance issueserror rates, and compliance issues
Why should FSI’s use OBAsWhy should FSI’s use OBAsWhat can be automated?What can be automated?
AgendaAgenda
What is an Office Business Application (OBA)What is an Office Business Application (OBA)
Why should Financial Services use OBAsWhy should Financial Services use OBAs
OBAs solve the challengesOBAs solve the challenges
How this fits in your current environmentHow this fits in your current environment
ConclusionConclusion
Automating Lending RegistrationsAutomating Lending Registrations
Ability to add ad-hoc human Ability to add ad-hoc human process on to structured process on to structured processesprocesses
Self Serve Dashboards with Self Serve Dashboards with KPI’s and ReportingKPI’s and Reporting
Individual Team and Individual Team and Individual Sites for Individual Sites for Information Sharing and Information Sharing and Collaboration Collaboration
They solve the ChallengesThey solve the ChallengesEmpower your Business UsersEmpower your Business Users
AgendaAgenda
What is an Office Business Application (OBA)What is an Office Business Application (OBA)
Why should Financial Services use OBAsWhy should Financial Services use OBAs
OBAs solve the challengesOBAs solve the challenges
How this fits in your current environmentHow this fits in your current environment
ConclusionConclusion
Presentation Layer
Web Based Portal Extensible UI
Application Services Layer
Office Clients
Business Rules Engine
Centralized Business Rules
Orchestration Layer
SQL Server 2005 3rd Party External Mortgage Providers
Lending Message Bus
State full Web ServicesState full Web Services Stateless Web ServicesStateless Web Services
Business Process Management
Data Services Layer
How this Fits InHow this Fits InRobust Composite ArchitectureRobust Composite Architecture
AgendaAgenda
What is an Office Business Application (OBA)What is an Office Business Application (OBA)
Why should Financial Services use OBAsWhy should Financial Services use OBAs
OBAs solve the challengesOBAs solve the challenges
How this fits in your current environmentHow this fits in your current environment
ConclusionConclusion
Recommended Resources
Financial Services Architecture Financial Services Architecture CenterCenterhttp://msdn.microsoft.com/FinServhttp://msdn.microsoft.com/FinServArch Arch
Mike Walker’s BlogMike Walker’s Bloghttp://blogs.msdn.com/MikeWalker http://blogs.msdn.com/MikeWalker
Loan Origination Reference Loan Origination Reference ArchitectureArchitecturehttp://msdn.microsoft.com/architechttp://msdn.microsoft.com/architecture/ORLOS ture/ORLOS
MSDN Solution Architecture CenterMSDN Solution Architecture Centerhttp://msdn.microsoft.com/architechttp://msdn.microsoft.com/architectureture
Additional ResourcesAdditional Resources
Next StepsNext Steps
Take a look at the MSDN Financial Services Take a look at the MSDN Financial Services Architecture CenterArchitecture Center
Explore the NEW OBA Reference Application Explore the NEW OBA Reference Application Pack for Loan Origination SystemsPack for Loan Origination Systems
Installable ApplicationInstallable Application
Application Source Code (Coming Soon)Application Source Code (Coming Soon)
Architecture GuidanceArchitecture Guidance
Web CastsWeb Casts
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