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Welcome !!! ITC’s MLS-SCM programme Nancy Goh ITC’s MLS-SCM Network Consultant 16 Customer Relationship Management 17 Operations Management 18 Finance Management in the Supply Chain Micro And Small Enter- prises Understanding the Corporate Environment 1 2 3 5 4 6 8 7 9 10 11 12 Specifying Requirements & Planning Supply Analysing Supply Markets Developing Supply Strategies Appraising & Short-listing Suppliers Obtaining & Selecting Offers Measuring & Evaluating Performance Managing Inventory Managing Logistics in the Supply Chain Managing the Contract & Supplier Relationships Preparing The Contract Negotiating

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Welcome !!!

ITC’s MLS-SCMprogramme

Nancy Goh

ITC’s MLS-SCM Network Consultant

16 Customer Relationship

Management

17 Operations Management

18 Finance Management

in the Supply Chain

MicroAnd

Small

Enter-

prises

Understanding the Corporate

Environment

12

3

5

4

68

7

9

10

1112

SpecifyingRequirements

& Planning

Supply

Analysing

Supply

Markets

DevelopingSupply

Strategies

Appraising & Short-listing

SuppliersObtaining

& Selecting

Offers

Measuring & Evaluating

Performance

Managing Inventory

Managing Logistics in

the Supply

Chain

Managing the Contract &

Supplier

Relationships

PreparingThe

Contract

Negotiating

Created in 1964.

The joint technical cooperation agency of the World Trade

Organization (WTO) and the United Nations (UN), for business aspects

of trade development

• Budget: equally shared between WTO and the UN: about US$ 66 million/year

• Private sector focused

• Export Impact for Good

About ITC

MLS-SCM Programme Board

Independent Supervisory Board

Internationally recognised SCM academics and professionals

World-wide representation

SECO and ITC represented

THE MLS-SCMPROGRAMME – THE TEAM

Margareta Funder,

Manager

[email protected]

Lim Hong Siew

Senior Advisor

[email protected]

Juan Hoyos,

Advisor

[email protected]

Julia Oyiolo

Associate Off icer

[email protected]

Evelyn Jereda

Assistant (travel)

[email protected]

Rula Janho,

Programme Assistant

[email protected]

Sof ie Van Lent,

Professional

Certif ication Programme

(part-time)

Lui Morara,

Web Developer

[email protected]

Nancy Goh

Network Development

Consultant

[email protected]

Janet Poulter

Exam Centre South Africa

[email protected]

LB Lo

Programme Assistant

[email protected]

Nela Vuksa Arboleda

Materials Finalisation &

posting

Gabriel Tan

Design & Trainer Support

(English)

Adele Li

China Network Support

Jef f rey Wang

IT Development

Nestor Asto

Materials development,

Spanish translations, etc

+ Examiners, translators,

writers, ad hoc

consultants…

MLS-SCM: Partners

ITC’s Modular Learning System in Supply

Chain Management (MLS-SCM)

16 Customer Relationship

Management

17 Operations Management

18 Finance Management

in the Supply Chain

MicroAnd

Small

Enter-

prises

Understanding the Corporate

Environment

12

3

5

4

68

7

9

10

1112

SpecifyingRequirements

& Planning

Supply

Analysing

Supply

Markets

DevelopingSupply

Strategies

Appraising & Short-listing

SuppliersObtaining

& Selecting

Offers

Measuring & Evaluating

Performance

Managing Inventory

Managing Logistics in

the Supply

Chain

Managing the Contract &

Supplier

Relationships

PreparingThe

Contract

Negotiating

ENTERPRISE COMPETITIVENESS

Why SCM?

Helps enterprises:

Respond to export markets

Be effective links in global supply chains

Reduce costs, lead times

Stay competitive, grow & develop…

Modular Learning System in

Supply Chain Management (MLS-SCM )

Supply Chain Management

with the Power of Purchasing

Oriflame

Emirates

Moustar

South Asia Gateway

Colgate Palmolive

Glaxo SmithKline

Total Oil

Nestlé

Infosys

SGS

Atlas Copco

Unilver

Toyota

Avon

Foxconn

Coca Cola

Avago

Sri Lankan

Royal Jordanian

Emirates Telecommunications Corp

Rohm & Haas

BOC

Walmart

Agilent

Unilab

Intel

Mercedes

Pepsico

Doosan Heavy Industries

Western Digital Chevron

B.P

Ecopetrol

Kellogg

Siemens

Dell

San Miguel Corporation

• UNDP

• UNICEF

• Care International

• Red Cross

16 Customer Relationship

Management

17 Operations Management

18 Finance Management

in the Supply Chain

MicroAnd

Small

Enter-

prises

Understanding the Corporate

Environment

12

3

5

4

68

7

9

10

1112

SpecifyingRequirements

& Planning

Supply

Analysing

Supply

Markets

DevelopingSupply

Strategies

Appraising & Short-listing

SuppliersObtaining

& Selecting

Offers

Measuring & Evaluating

Performance

Managing Inventory

Managing Logistics in

the Supply

Chain

Managing the Contract &

Supplier

Relationships

PreparingThe

Contract

Negotiating

MLS-SCM: Beneficiaries

+ LearningNet Webportal

Local cases

Additional local materials

Exercises, games,

best practices

Modular Learning System in Supply Chain Management

www.ipscm-learningnet.net

16 Customer Relationship

Management

17 Operations Management

18 Finance Management

in the Supply Chain

MicroAnd

Small

Enter-

prises

Understanding the Corporate

Environment

12

3

5

4

68

7

9

10

1112

SpecifyingRequirements

& Planning

Supply

Analysing

Supply

Markets

DevelopingSupply

Strategies

Appraising & Short-listing

SuppliersObtaining

& Selecting

Offers

Measuring & Evaluating

Performance

Managing Inventory

Managing Logistics in

the Supply

Chain

Managing the Contract &

Supplier

Relationships

PreparingThe

Contract

Negotiating

How the MLS-SCMcan be used:

For short independent courses/seminars for the business community

For in-company training

For distance learning

As inputs or specialisations for academic programmes

As a complete professional certification programme, etc

… YOUR CHOICE !!

16 Customer Relationship

Management

17 Operations Management

18 Finance Management

in the Supply Chain

MicroAnd

Small

Enter-

prises

Understanding the Corporate

Environment

12

3

5

4

68

7

9

10

1112

SpecifyingRequirements

& Planning

Supply

Analysing

Supply

Markets

DevelopingSupply

Strategies

Appraising & Short-listing

SuppliersObtaining

& Selecting

Offers

Measuring & Evaluating

Performance

Managing Inventory

Managing Logistics in

the Supply

Chain

Managing the Contract &

Supplier

Relationships

PreparingThe

Contract

Negotiating

Each module = independent exam (2 hrs)Each module = independent exam (2 hrs)

InternationalInternational

ProfessionalProfessional

Certificates/Certificates/

Diploma inDiploma in

SCM

Certificate

Modules 2,5,6, 7,8 & 9

CertificateModules 1- 6

Advanced Certificate

Plus Modules 1, 3,4,10,11 & 12

AdvancedCertificate

Plus Modules, 7- 12

DiplomaDiploma

Plus 4 Modules (any of Modules 13-18)& Project Report (5,000 – 6,000 words)

or plus Modules 13-18

Exams twice per year + online optionExams twice per year + online option (New)

The Professional Certification Programme…

GOALGOAL

Climb the ladder of success

Climb the ladder of success

International

Professional

Certificates/

Diploma in SCM

How the Exams work…

Each exam is independent

Each exam is 2 hours (75% MCQ 25% open text, case etc)

You can take exams in any order

You can retake exams as many times as needed

You can take exams over any period of time

Exams are taken in home town/country

You register and see your results on www.ipscm-learningnet.net

55 – 74% correct answers = Passed

75 – 89% = Passed with Distinction

90 – 100% = Passed with Excellence

Passing the Exams…

When you have passed ITC’s Exam:

Those receiving the International Certificate:

Cert. SCM (ITC)

Those receiving the International Advanced Certificate:

Adv. Cert. SCM (ITC)

Those receiving the International Diploma”

Dip. SCM (ITC)

ITC

Used under license

By local training providers

For short courses, in-house, etc

MLS-SCM: WHAT?

18 Complete Courses

16 Customer Relationship

Management

17 Operations Management

18 Finance Management

in the Supply Chain

MicroAnd

Small

Enter-

prises

Understanding the Corporate

Environment

12

3

5

4

68

7

9

10

1112

SpecifyingRequirements

& Planning

Supply

Analysing

Supply

Markets

DevelopingSupply

Strategies

Appraising & Short-listing

SuppliersObtaining

& Selecting

Offers

Measuring & Evaluating

Performance

Managing Inventory

Managing Logistics in

the Supply

Chain

Managing the Contract &

Supplier

Relationships

PreparingThe

Contract

Negotiating

International

Professional

Certification

For current & future SCM professionals

Benefits…Take advantage of new opportunities, improved

performance

Better relationships with suppliers etc…

Very user friendly, practical, highly relevant, enjoyable

way of learning….

Recognition of profession – nationally & within

company

Offered globally & a truly global contact network

Many examples of career development, promotions,

job opportunities, etc

Masters add on available

The European Institute of Purchasing Management

(EIPM)

Page 1© EIPM 2008 – All rights reserved

THE EUROPEAN INSTITUTEO F P U R C H A S I N G M A N A G E M E N T

Executive MBA & Masters

add on to the ITC MLS-SCM

MBA Add On...

MLS-SCM

Programme

SUCCESS STORYWinners

2009-2011

Benefits at enterprise level 2008-2011: min 57 million USD

Introduction

• The following presentation has a synopsis of MLS-SCM success story winners of 2009 - 2011. These stories help illustrate the positive impact that the programme has had on people, enterprises and their careers around the world...

120 institutions in 63 countries

25,000 people

100,000

Module Participants trained

US$ 57 million savings

US$ 10 million network revenue

A unique & practical international SCM training & certification

A Un based Global initiative for SCM professionalism

Demonstrated impact & career development

Sustainable local training capacities, job creation, etc

Masters add on available with EIP

1,500 trainers

MLS-SCM: Results

China 2004

...Bringing experts & networks together

Egypt 2005

Cambodia 2006

Switzerland 2009

South Africa 2006

Colombia 2008

Kenya 2010

Thailand 2008

Malaysia 2011…

Showcasing MLS-SCM Success Story Winners

22-24 Apr 2009, Montreux, Switzerland

MLS-SCM Global Network Roundtable 2009

Showcasing of good performance:

Yearly Success Story Competition:

MLS-SCM Regional Network

Roundtable for Africa 2010

6-7 May 2010 Nairobi, Kenya

MLS-SCM Global Network Roundtable 2011

6-8 Apr 2011 Kuala Lumpur, Malaysia

Showcasing of good performance:

Yearly MLS-SCM Best Institution Award

Winner 2011:

Dhaka Chamber of Commerce & Industry (DCCI)

9th Batch of Certificate Course on

MLS-SCM(P), DCCI Business

Institute, January, 2011

Showcasing of good performance:

Yearly MLS-SCM Best Trainer Award

Henok Fitwi

CTCE, SudanGustavo Schwob

CBS, Argentina

Winners 2011

In brief

• Although many more success stories could have been entered into this

presentation, simply a few were selected to give viewers a brief idea of MLS-

SCM’s truly global impact...

• Every year we hear about an increasing number of successful initiatives from

students implementing the programme’s teachings into their professional

lives.

• We look forward to hearing your story and hopefully adding it to the 2012

Success Story Winners!

Join our

global network

NOW!!!

…& reach theTOP!!

Climb the ladder of success…

ITC’s International Professional Certificate

& Diploma Programme

Thank you ! Nancy Goh

[email protected]

Postal address

Palais des Nations

1211 Geneva 10, Switzerland

Tel: +41 22 730 0301 Fax: +41 22 730 0328

Email: [email protected]

Web portal: ipscm-learningnet.net

Homepage: www.intracen.org/ipsms