od change mgt(2)
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8/3/2019 Od Change Mgt(2)
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OD & CHANGE MGT
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OD
• A planned, organisation-wide effort to
increase organisational effectiveness.
• Warren Benis- A complex strategy to change
the beliefs,attitudes,values and structure of
organisations so that it can adapt better to
new technologies, markets and challenges.
• It’s a paricular kind of change process
intended to bring particular kind of end-result.
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• OD is a long range effort to improve organization's problem solving andrenewal processes, particularly through more effective and collaborativemanagement of organizational culture, often with the assistance of achange agent or catalyst and the use of the theory and technology of applied behavioral science.
• Organization development is a "contractual relationship between a changeagent and a sponsoring organization entered into for the purpose of usingapplied behavioral science in a systems context to improve organizational
performance and the capacity of the organization to improve itself ".
• Organization development is an ongoing, systematic process to implementeffective change in an organization. Organization development is known asboth a field of applied behavioral science focused on understanding andmanaging organizational change and as a field of scientific study andinquiry. It is interdisciplinary in nature and draws on sociology, psychology,and theories of motivation, learning, and personality.
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• Systems context
• OD deals with a total system — the organization as a whole,including its relevant environment — or with a subsystemor systems — departments or work groups — in the context
of the total system. Parts of systems, for example,individuals, cliques, structures, norms, values, and productsare not considered in isolation; the principle of interdependency, that is, that change in one part of asystem affects the other parts, is fully recognized. Thus, ODinterventions focus on the total culture and cultural
processes of organizations. The focus is also on groups,since the relevant behavior of individuals in organizationsand groups is generally a product of group influences ratherthan personality.
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• Improved organizational performance
• The objective of OD is to improve the organization's capacity tohandle its internal and external functioning and relationships. Thiswould include such things as improved interpersonal and groupprocesses, more effective communication, enhanced ability to cope
with organizational problems of all kinds, more effective decisionprocesses, more appropriate leadership style, improved skill indealing with destructive conflict, and higher levels of trust andcooperation among organizational members. These objectives stemfrom a value system based on an optimistic view of the nature of man — that man in a supportive environment is capable of
achieving higher levels of development and accomplishment.Essential to organization development and effectiveness is thescientific method — inquiry, a rigorous search for causes,experimental testing of hypotheses, and review of results.
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• Organizational self-renewal
• The ultimate aim of OD practitioners is to "work
themselves out of a job" by leaving the client
organization with a set of tools, behaviors,attitudes, and an action plan with which to
monitor its own state of health and to take
corrective steps toward its own renewal and
development. This is consistent with the systemsconcept of feedback as a regulatory and
corrective mechanism.
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• A Change Agent
• Action Research
•
Contractual Relationship