od change mgt(2)

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OD & CHANGE MGT

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Page 1: Od Change Mgt(2)

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OD & CHANGE MGT

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OD

• A planned, organisation-wide effort to

increase organisational effectiveness.

• Warren Benis- A complex strategy to change

the beliefs,attitudes,values and structure of 

organisations so that it can adapt better to

new technologies, markets and challenges.

• It’s a paricular kind of change process

intended to bring particular kind of end-result.

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• OD is a long range effort to improve organization's problem solving andrenewal processes, particularly through more effective and collaborativemanagement of organizational culture, often with the assistance of achange agent or catalyst and the use of the theory and technology of applied behavioral science.

• Organization development is a "contractual relationship between a changeagent and a sponsoring organization entered into for the purpose of usingapplied behavioral science in a systems context to improve organizational 

 performance and the capacity of the organization to improve itself ".

• Organization development is an ongoing, systematic process to implementeffective change in an organization. Organization development is known asboth a field of applied behavioral science focused on understanding andmanaging organizational change and as a field of scientific study andinquiry. It is interdisciplinary in nature and draws on sociology, psychology,and theories of motivation, learning, and personality.

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• Systems context

• OD deals with a total system — the organization as a whole,including its relevant environment — or with a subsystemor systems — departments or work groups — in the context

of the total system. Parts of systems, for example,individuals, cliques, structures, norms, values, and productsare not considered in isolation; the principle of interdependency, that is, that change in one part of asystem affects the other parts, is fully recognized. Thus, ODinterventions focus on the total culture and cultural

processes of organizations. The focus is also on groups,since the relevant behavior of individuals in organizationsand groups is generally a product of group influences ratherthan personality.

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• Improved organizational performance

• The objective of OD is to improve the organization's capacity tohandle its internal and external functioning and relationships. Thiswould include such things as improved interpersonal and groupprocesses, more effective communication, enhanced ability to cope

with organizational problems of all kinds, more effective decisionprocesses, more appropriate leadership style, improved skill indealing with destructive conflict, and higher levels of trust andcooperation among organizational members. These objectives stemfrom a value system based on an optimistic view of the nature of man — that man in a supportive environment is capable of 

achieving higher levels of development and accomplishment.Essential to organization development and effectiveness is thescientific method — inquiry, a rigorous search for causes,experimental testing of hypotheses, and review of results.

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• Organizational self-renewal

• The ultimate aim of OD practitioners is to "work

themselves out of a job" by leaving the client

organization with a set of tools, behaviors,attitudes, and an action plan with which to

monitor its own state of health and to take

corrective steps toward its own renewal and

development. This is consistent with the systemsconcept of feedback as a regulatory and

corrective mechanism.

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• A Change Agent

• Action Research

Contractual Relationship