change mgt. - sajid
TRANSCRIPT
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Change Management
Md. Sajid Rahman, Officer HR, HRDFO Jhenaidah
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ConceptualizationChange is an act or process through which something
becomes different. From this view, Organizational change refers to any
alterations which occurs in the overall work environment of an organization. The change could be minor of major.
Organizational change could include changes:
In the structure of an organization. To organizational operation and size of a workforce.To working hours or practices.In the way roles are carried out .
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Change ManagementChange management the process, tools and
techniques to manage the people-side of change to achieve a required business outcome.
Change management is an approach to shifting individuals, teams, and organizations from a current state to a desired future state.
Change must be realistic, achievable and measurable.
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Reasons of change management
Market situation and market place
Org. sustainable
DevelopmentTechnology Economics
Government laws and regulation
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What Change Management operates
Four parts of how the
organization operates
Processes
Systems / Culture
Organization structure
Job roles
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Kurt Lewin's Change Management Model
One of the cornerstone models for understanding organizational change was developed by Kurt Lewin’s back in the 1940s, and still holds true today.
Lewin's three step model is very much a significant part of change management strategies for managing change in the workplace in the 21st century.
The model is known as Unfreeze – Change – Refreeze, refers to the three-stage process of change.
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Kurt Lewin's Change Management Model : Continuation
There are 3 objectives of this model as-
To initiate the change.Manage the change.Stabilize the change.
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Kurt Lewin's Change Management Model : Continuation
Kurt Lewin’s model of changeStage Characteristics Organizational impact
Unfreezing
People in the organization made aware of problems/ performance gap and need for change
This diagnosis stage is often driven by a change agent
ChangingPeople experiment with new workplace behavior to deal with needed change
This intervention stage features specific training plans for managers and employees
RefreezingPeople employ new skills and attitudes and are rewarded by organization
Changes are institutionalized in the corporate culture
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Resistance to Change
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Likely causes of resistance to changeLack of trust
Perception that change is not necessary
Perception that change is not possible
Relatively high cost
Fear of personal failure
Loss of status or power
Threats to values and ideas
Social, cultural or organizational disagreements
Resentment of interference
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Handling resistance to changeLeadership Commitment
Knowledge of Change
Effective Communication
Active Participation
Building the Requisite Technical Capacity
Coercion
Negotiation
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What Effective Change Leaders Do
• Embrace change when it’s needed• Develop a vision for change• Communicate effectively• Shake things up by challenging status quo and
encouraging others to do the same• Stay Actively Involved by walking the walk and being
visible about it.• Direct, Review Implementation of change - continued
participation - never done attitude. Be in position to notice and coach.
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Individual prerequisites for change to occur
Thinking & understanding
Emotional/ Motivational
Behavioral
Head
Heart
Hands
Why should I change?
What’s in it for me?
What do I do differently?
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Benefits of Change Management for
IndividualsProvides management and staff support for concerns regarding changes.
Creates the correct perception of the change for staff and public.
Helps to plan efficient communication strategies.Minimises resistance to change.Improves morale, productivity and quality of work.Improves cooperation, collaboration and
communication.Increased employee acceptance of the change.Personal loss/gain to individuals is acknowledged and
addressed.
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10 Principles of Change Management
1. Address the “human side” systematically. 2. Start at the top3. Involve every layer. 4. Make the formal case5. Create ownership6. Communicate the message7. Assess the cultural landscape8. Address culture explicitly9. Prepare for the unexpected10.Speak to the individual.
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Lets start a small change within ourselves from now
StartX
A journey of a thousand miles occurs one step at a time.
Success
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QUESTION ??
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Thank you! FEEDBACK