october 2003 newsletter of the ascott group vol 3 n2 · way companies recruit and manage talent,...

ASCOTT LIVING October 2003 1

OCTOBER 2003VOL 3 N2

MITA (P) NO. 301/08/2001ISSN: 0219-6107

LIVINGNEWSLETTER OF THE ASCOTT GROUP

4 Ascott Evening For Forum Delegates 5 Serviced Residences – Increasingly Popular 7 Around The Residences

12 Ascott Heartware Award 14 The Ascott Group Directory

Growing In China

(Continued on pg 2)

In August, Ascott further expanded its presence in China with theopening of the 106-unit Somerset Harbour Court in Dalian, and100-unit Luxury Serviced Residence in Beijing. Both properties arefee-based third-party management contracts.

The new serviced residences will bring Ascott’s presence in Chinato more than 1,600 serviced apartments, entrenching further itsposition as the largest international operator in the country.

Mr Liew Mun Leong, Ascott’s deputy chairman, and president andCEO of its parent company CapitaLand Limited, said the grouptargets to grow to 4,000 serviced residence units in China by 2008,from its current 1,600 units.

“China continues to offer outstanding growth potential for Ascott’sserviced residence business, with its many rapidly growing cities,vibrant economy, strong inflow of foreign investments and

expanding population of expatriates andlocal business executives,” he added.

Mr Eugene Lai, Ascott’s chief executive officer,said the group will achieve the expansionthrough securing more managementcontracts, extending its product range fromthe current luxury and upper-tier servicedresidence categories into the mid-tier market,and by expanding operations to major citiesbeyond Shanghai and Beijing.

Caring moments at Ascott’s residences

Somerset Harbour Court in Dalian


Going Into More Chinese CitiesMr Lai said that with Somerset HarbourCourt, Ascott will become the firstinternational serviced residence company tooperate in Dalian, a major city in NortheastChina.

“As foreign businesses and investmentsflow into other key Chinese cities, and asthese cities grow, they offer new marketsfor Ascott’s serviced residence business,”added Mr Lai.

He said that in north China, Ascott plans to operate residences inShenyang and Qingdao in addition to its current properties in Beijing,Tianjin and Dalian. In eastern China, Ascott plans to operateresidences in Ningbo and Nanjing, in addition to its existingresidences in Shanghai. In southern China, the group targets to openresidences in Guangzhou, Shenzhen and Hongkong.

Somerset Harbour Court serviced residence is part of the DalianAsia Pacific Finance Centre in the city’s central business district.The property is a stroll from Dalian harbour’s passenger station anda five-minute drive from the railway station. The upper-tier residence

Growing In China (...Continued from pg 1)

Ascott’s Other Residences In China

The Ascott Pudong248 units

Somerset Grand Shanghai334 units

SHANGHAI

Somerset Xu Hui167 units

Recreational activities for family bonding

Stylish Somerset residences


The Ascott Beijing272 units

Somerset Fortune Garden221 units

Somerset Olympic Tower169 units

BEIJING TIANJIN

has one and two-bedroom suites, with a fitness centre, residents’lounge and business centre.

Wider Product RangeLuxury Serviced Residence marks the first time an internationalserviced residence company is operating mid-tier residences inChina.

The property in Beijing’s Chaoyang district is a five-minute walkfrom Scitech Plaza and Friendship Store malls, and close tothe Silk Market, Tiananmen Square and Forbidden City.

The residence will comprise one to four-bedroomapartments with a gym, sauna, business centreand lounge.

Mr Lai said that Ascott’s success in China is dueto its focus on providing consistent product andservice quality, and designing its services to helpcorporate executives and their families succeedin unfamiliar cities. Its residences offer guests asupportive community and organise activitiesto help them build networks, understand theculture, and enjoy family recreation.

Space for heart to heart talks

The mid-tier ‘Luxury Serviced Residence’ in Beijing


Ascott Evening For Forum Delegates

Ascott contributed towards the donation of two thermal scanners to China in June, and two scanners to Vietnam inAugust. The group operates The Ascott and Somerset serviced residences in the two countries.

Ascott is a co-sponsor in the Temasek group of companies’ goodwill donation to the SARS-affected countries, as partof their ongoing initiative to forge closer relationships with other Asian economies.

Helping Communities

Leading themarket –Ascott’s Chinateam withDty CEOCameron Ong(extreme right)

With Mr Lai andMr Ong are Ascott’s

partners from theBeijing Investment

Promotion Bureau –(from left)

Mr Li Bao Wei,Mr Sun Chang Tai,

(third from left) andMr Jia Ke Cheng

(right)Networking opportunity

At Ascott’s party were the driving force behind the China-SingaporePartnership Forum – (from left) Mr Lee Yi Shyan, CEO, IE Singapore;Mrs Lim Hwee Hua, MD (strategic relations), Temasek Holdings;Mr Liew Mun Leong, Ascott’s Dty chairman and CapitaLandpresident & CEO

Giving a news conference on Ascott’s plans in China – (from left)Mr Loh Jen Yuh, VP, Ascott business development & assetmanagement; Mr Cameron Ong, Ascott Dty CEO (Operations);Mr Eugene Lai, Ascott CEO; Mr Yip Hoong Mun, Ascott MD China

Ascott hosted a dinner party for some delegates ofthe China-Singapore Partnership Forum at The AscottPudong, Shanghai in July.

The forum, organised by Temasek Holdings, Ascott’sparent company CapitaLand Limited, and IE Singapore,attracted more than 500 business leaders from Singaporeand China, global investors, fund managers and analysts.

During Ascott’s barbecue dinner in the garden, guestswere treated to the traditional performances of BianLian, a Sichuan opera, and Xi Yang Jing, a street cultureof old Shanghai.


Serviced Residences – Increasingly Popular

(Continued on pg 6)

Most serviced residences also provide business centre facilitiesand meeting rooms. Some Ascott properties are equipped withvideoconferencing facilities.

As in hotels, recreational amenities at most upper-tier andluxury-tier serviced residences include a gym, swimming pooland residents’ lounge, where guests can unwind and networkwith other residents. Services include front office, maid services,and complimentary breakfast. Other convenient services rangefrom grocery delivery to babysitting.

In many cities, Ascott’s residences organise activities to helpguests build social and business networks, understand theculture, and enjoy family recreation.

Space to entertain friends

A supportive community

Serviced residences are gaining popularity amongbusiness executives on overseas assignments,ranging from a week to a year.

Designed to feel like home, a serviced residencecombines the spaciousness, privacy and comfortof an apartment with the facilities of aninternational hotel.

The serviced apartment offers more space than ahotel room. Like a home, it has fully furnishedliving / dining areas and a kitchen. Residents caninvite friends or business associates over for a meal,without their guests having to sit on their beds.

They can spread their paperwork and laptop overan entire dining table, instead of the small desk ofa hotel room.

They can whip up a gourmet meal in a fully-equipped kitchen with full-sized refrigerator andoven / stove, anytime of the day or night. Practicalitems such as a safe, iron and ironing board andhairdryer are usually at hand in the apartment.

Communicating FastEn-suite facilities such as high-speed broadbandInternet access enable the corporate executive toquickly connect to his office and clients, while cableTV and home entertainment systems help him keepup with the latest news and entertainment, in thecomfort of his living room.

Designer comfort at home


Serviced Residences – Increasingly Popular (...Continued from pg 5)

More Privacy and SecurityAnother plus point for serviced residences is that their guestsfeel a greater sense of privacy and security. The propertiesare usually smaller than hotels with less people traffic, andunlike hotels where common areas have public access,serviced residences are private. Due to the longer stay profilesof serviced residence guests, staff know residents by name,and can quickly pick out any strangers.

Many who have lived in a serviced residence cite itssupportive community as a key benefit. As guests stay longerat serviced residences, they get to know each other in passingand build friendships. Guest programmes held by theresidences further facilitate this sense of shared experiencesand looking out for one another, which help the executivefeel at home more quickly in an unfamiliar city.

Serviced apartments offer more privacy

A Morning OnTalent Management

Mr Vincent Ng, Ascott’s new chief investmentofficer, oversees the group’s business developmentand asset management activities. Mr Ng waspreviously at BNP ParibasPeregrine Capital, where hewas executive director forCorporate Finance and headof its Financial InstitutionsGroup, Asia Pacific.

ManagementMoves

Ascott, in association with Singapore ManagementUniversity, brought together senior executives frommultinational companies who are its clients, for a forum onglobal talent management in July.

Over breakfast, the managersengaged in lively discussionwith Professor Peter Cappelli,the George Taylor professor ofmanagement at The WhartonSchool of the University ofPennsylvania, on the latestthinking in international talentmanagement.

Prof Cappelli has researched extensively on changes in theway companies recruit and manage talent, and appraiseperformance, and has written books on the subject.

At the event, Prof Cappelli discussed ‘localising’ global talentversus ‘globalising’ local talent, spotting talent versusdeveloping talent, and whether instant talent managementis the best solution for delivering consistent performanceunder pressure. The forum was also a platform for the seniorexecutives to network and exchange views.

As a leader in the international serviced residence industry,Ascott organised the forum for its multinational clients, inline with its belief that conducive living environmentscontribute to the overall success of keeping talent and doingbusiness overseas.

Mr Benett Theseira, previously Ascott’s chiefcorporate and investmentofficer, has been appointedmanaging director, Europe.Based in London, he is nowresponsible for the group’sbusiness activities in Europe.

Prof Cappelli

Mr Theseira

Mr Ng

Mr Gan Juay Kiat, Ascott’snew chief corporate officer,oversees the group’s corporatesupport and strategic planningfunctions. He was previouslya senior vice president atTimes Publishing, responsible

for its retail and distribution business.

Mr Gan


Around The Residences

Cold Noodles For Fiery NightResidents at Ascott’s properties in Japan had a sparkling timeon the rooftop of Somerset Azabu East in August. As the summernight sky became ablaze with fireworks for the annual TokyoBay Grand Fireworks Festival, they sampled the Japanesesummer dish Nagashi Somen the traditional way. Usingchopsticks, they caught cold rice noodles cascading down a tiltedhollow bamboo trough.

From Good To GreatAscott’s country GMsgot together in Shanghaiin August to brainstormhow to go from ‘Goodto Great’, for the nextphase of the company’sdevelopment.

At the bi-annual conference, Ascott’s CEO,Mr Eugene Lai, led discussions on goals andstrategies to turn Ascott into the top servicedresidence player in every market it operates.

Action plans were drawn up to grow Ascott’sbrands into the industry’s top global brands,and build ‘best in class’ infrastructure to supportexceptional service and product delivery aroundthe world.

Somerset Bayswater Paints Town RedAt Somerset Bayswater’s launch party in July,150 residents, corporate clients and travel agentsdanced to red-hot club music. In keepingwith the theme ‘paint the town red’, guestswere served red cocktails. The red-hot themereflects the vibrancy of the property’s location– London’s fashionable Bayswater area, teemingwith pubs, restaurants and shops.

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Mr Lai


Around The Residences (...Continued from pg 7)

Slice Of Mekong LifeResidents from Somerset Chancellor Court and Somerset Ho ChiMinh City experienced the Mekong River lifestyle in June as theydrifted down the river in traditional sampans. They also stoppedby a bee farm in Mekong Delta, a coconut candy workshop andfruit orchard. Needless to say, they returned laden with freshproduce, honey and candy. As resident Victor Brady pronounced,the trip was ‘worth waiting for’.

Arabian DelightsIn July, members of the Ascott International Ladies Club inSurabaya, Indonesia donned headscarves and popped into the ArabVillage in the suburbs. They explored the historic mosques andmarket laden with traditional foodstuff and clothing, and sampledexotic Arabian cakes.

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Star Treatment

Mehndi, the traditional art of body painting

with henna dye, enjoyed a recent revival

when spotted on Hollywood stars Madonna

and Gwen Stefani. Members of the Ascott

International Ladies Club in Kuala Lumpur

were quick to treat themselves to the star

experience in May. They watched with delight

as the mehndi artist adorned their hands and

feet with intricate designs they chose.

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Magical Night

A magician had the children in stitches over

his comic performance at Somerset Grand

Cairnhill, Singapore. His skit was part of

the line-up for Ascott’s August residents’

gathering which included a financial planning

seminar by Citibank’s wealth management

experts, and a table pool competition.

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A Day With Clay

Residents of Somerset Chancellor Court and Somerset Ho Chi Minh

City spent a day deep in clay at a pottery workshop in July. Under an

instructor’s guidance, they braved the potter’s wheel to shape bowls

amid much good-natured banter over some hilarious and some

successful attempts.

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Natural Attraction

Residents from The Ascott Kuala Lumpur were transported from

the bustling city to the green haven of the Forest Research

Institute of Malaysia in June. They hiked through a rainforest,

and examined rare plant species and towering tropical trees.

They also checked out the 120-year-old Trengganu House, made

entirely of Chengal timber and constructed without nails.

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Learning By Drinking

How to judge a wine’s ‘bouquet’? What wine

goes with cordon bleu? Guests from Ascott’s

Singapore properties learnt these and more at

a wine appreciation talk by sommelier Randy

See at The Ascott Singapore’s lounge in July.

They also wined, dined and networked over

Spanish wines and cheese, for what better way

to learn about wine than by drinking it?


Around The Residences (...Continued from pg 9)

Spice Girls

Members of the Ascott International Ladies Club in Beijing

spiced up an August afternoon with a class in Korean kimchi

and Chinese pickles. Cooking up a storm at the lounge of The

Ascott Beijing, they chopped pots of cabbage and garlic in

between lively conversation. Cooking has been called an art,

but it’s also a delicious way to network.

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Christmas In July

Ascott’s corporate clients and business associates

in New Zealand celebrated Christmas in July at

The Ascott Metropolis, Auckland. While the

wintry wind blew outside, a jazz band and

gift-bearing Santa brought festive warmth and

joy to the party.

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Pole Dancing

Ascott’s residents in Manila have taken to pole

dancing. Since June, they have attended lessons

on tinikling, the national dance of the Philippines.

For the residents’ party in September, the poolside

of Somerset Millennium was converted to a dance

floor as the guests skipped in tandem to the

clapping bamboo poles.

The residents also learnt

to make halo-halo, a

popular local dessert,

and sampled tropical

fruits like rambutans and

durians.


Wild Outing

A slithering scaly visitor joined residents from the Singapore properties for breakfast at the Singapore Zoo in June.

A few guests gingerly seized the opportunity to stroke the giant python, one of the many attractions at the

award-winning zoo. With children and cameras in tow, guests had a great afternoon posing for photos with polar

bears and orang utans. Mr and Mrs Pradeep Pant from The Ascott Singapore thought the trip “good and refreshing”.

Art For Charity’s Sake

The exhibition and sale of hand-embroidered

silk artworks at Somerset Chancellor Court

in June received heart-warming support from

residents and staff at Ascott’s Vietnam

properties. The charity event was held in

support of Ho Chi Minh City’s Disabled and

Homeless Children’s Fund. The over 200

pieces also helped display the embroidery skills

of Vietnamese women to an international

audience.

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What’s Up, Bishopsgate?

Clients dropped by Somerset

Bishopsgate in July to

tour the property and catch

up with Ascott’s staff over

dinner and drinks.

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When Ascott called for nominations for its Ascott Heartware Award for outstanding staff, it received overwhelmingresponse from its residents around the world. The award recognises staff who best live the Ascott Heartware philosophyof service from the heart and going the extra mile for guests. Here are some staff who have clearly warmed the heartsof residents.

Ascott Heartware Award

Rofiah KamsariHousekeeping, The Ascott Kuala Lumpur

Rofiah not onlydid an excellentjob of helpingus keep theapartment neatand organisedbut she was alsoa friend to my

wife and children. They often lookedforward to seeing her smiling face everyday. ~ J Scully

Sonja MaCentral sales and marketing, The Ascott Beijing

My wife and I would like tothank Sonja for her help inmaking our move to TheAscott Beijing a success.Sonja has been brilliant fromDay One, and I could nothave wished for a betterperson to handle our affairs.I almost gave up during thestressful time of relocatingto Beijing from the UK.But through Sonja’s hardwork, persistence, gentle yet

persuasive nature and dynamic energy, she managed to overcome thevarious obstacles to help us achieve our goals. ~ K Yau

Mukti WibowoHousekeeping,The Ascott Jakarta

Wibowo wentthe extra mile toensure our stayat The AscottJakarta felt likehome. When our kitchen sink wasclogged, he solved the problempromptly. After the incident, heconstantly ensured our apartment wasin top condition. ~ M Zabuddin

Dong Gui LingHousekeeping, The Ascott Beijing

Gui Ling has been our housekeeper during our one and a half years atThe Ascott Beijing. She cares about details and always puts herself inthe customers’ shoes to make them happy. She often helps us with

problems beyond her job scope. We trusther and appreciate her friendly manners.We would like to mention her flexibility(on accommodating our needs), such asworking during weekends. Gui Lingtakes great care in her work anddemonstrates why it is worthwhile tolive in a serviced residence like TheAscott Beijing. ~ J Abramowski

Dick DingSecurity, The Ascott Pudong, Shanghai

I lost my diamond circlet in the toiletduring lunch at the in-house restaurant.Your security staff, Dick Ding, found itand returned it to me, and politelyrefused my offer of a reward. I amvery impressed withhis excellent moralcharacter and amwriting this letterto thank you andyour wonderfulmanagement andstaff. ~ Y Zheng

Nicolo ZapullaFront office, Somerset Darling Harbour, Sydney

I would like to commend Nicolo on his friendlinessand helpfulness. My wife and I were interested inseeing some of Sydney’s attractions and Nicolowas extremely helpful, going out of his way toprovide us with information, maps, directions andtransport details. At the end of our stay, he askedfor our feedback, so he could provide the same high level of service toother guests. We were very impressed, and will definitely return to yourproperty next time. ~ J & A Andrews


Tsunoda NoriyaFront office, SomersetRoppongi, Tokyo

We had left two bagsbehind without realisingit. About 10 minutesafter we arrived at ANAHotel, about half akilometre away, we saw Tsunoda run towardsus, carrying our bags. He had run all the wayfrom Somerset Roppongi, hoping to catch usin time. He is indeed a very good example ofAscott’s excellent customer service. ~ D Cheah

Thuy NgaHousekeeping, Somerset Grand Hanoi

During housekeeping, she found adiamond ring belonging to our roommate,who had checked out earlier. She left thering on the table, with a note for ourattention. It is great that you have suchan honest staff member. ~ K Y Chung

Chanelle LimFront office, Somerset Orchard,Singapore

Of all the guest relationsofficers, Chanelle knowsme and my quirks best.She has helped me out incountless ways, while remaining gentle, cooland unflappable, and ready with a smile.Pleasant and professional, she always ensuresthat I am well taken care of in every aspect,making my stay here a very comfortable one. Iwill recommend Somerset Orchard to mycolleagues and friends. If they have ChanelleLim as their concierge, they can expect world-class service! ~ J Sivalingam

Adam and Joe, stars of a UK TV series, gave Somerset Azabu East rave reviews when they stayed at the property earlier thisyear. They were in Tokyo to film a new TV series on Japanese pop culture.

Somerset Azabu East Wows Stars

“We stayed at Somerset Azabu East for two and a half monthswhile making a series about Japanese pop culture, and wecouldn’t have wished for better accommodation. The roomshad every facility we wanted, from amazingly fast broadbandInternet access to DVD players. The staff were incredibly helpfuland often went out of their way to help us book tickets or findrestaurants and movie schedules. We won’t hesitate to stay thereagain. It’s a fantastic place to stay.”~ Adam and Joe, Somerset Azabu East, Tokyo

“Everyone of the TV crew was totally delighted with theapartments and your fantastic service. You helped us so muchduring the production of our show. I just want to reiterate howgrateful we are and how great our stay was at Somerset AzabuEast.”~ D McLean, Somerset Azabu East, TokyoAdam (left) and Joe

Rolando De GuzmanSecurity, Somerset Olympia Makati, Manila

I was in distress and had difficulty breathing – symptoms of aheart attack. Within minutes of my wife’s call to the front office,Rolando and another staff member arrived at my room andadministered first aid. In my semi-conscious state, I heard

him asking me to take deepbreaths. He continuedmassaging me until theambulance arrived some30 minutes later. Not onlydid his quick and decisiveactions save my life, buthe also saved my familythe grief of losing afather and husband. Myfamily and I take greatpride, tremendous joy andhonour in nominatinghim for the award. ~ R Fong


The Ascott Group DirectoryReservations for The Ascott, Somerset, Oakford serviced residences& corporate leasing properties: (65) 6272 7272Website: www.the-ascott.com E-mail: [email protected]

SOUTHEAST ASIA TEL:

Singapore The Ascott Singapore 6 Scotts Road, Singapore 228209 (65) 6735 6868Somerset Compass 2 Mount Elizabeth Link, Singapore 227973 (65) 6732 7737Somerset Grand Cairnhill 15 Cairnhill Road, Singapore 229650 (65) 6835 2900Somerset Liang Court 177B River Valley Road, Singapore 179032 (65) 6337 0111Somerset Orchard 160 Orchard Road, #06-01 Orchard Point, Singapore 238842 (65) 6735 0500Char Yong Gardens (Corporate Leasing) 1/3 Hullet Road, Singapore 229157 (65) 6272 7272Portofino (Corporate Leasing) 6 Sarkies Road, Singapore 258126 (65) 6272 7272Riverdale Residence (Corporate Leasing) 346 River Valley Road Singapore 238873 (65) 6272 7272The Heritage Singapore (Corporate Leasing) Mount Pleasant Road, Singapore (65) 6272 7272

MalaysiaKuala Lumpur The Ascott Kuala Lumpur 9 Jalan Pinang, 50450 Kuala Lumpur, Malaysia (60-3) 2142 6868

Suasana Sentral Residences 2 Jalan Stesen Sentral 5, 50470 Kuala Lumpur, Malaysia (60-3) 2730 2110Kuching Somerset Gateway 9 Jalan Bukit Mata, 93100 Kuching, Sarawak, Malaysia (60-82) 250 958

IndonesiaJakarta The Ascott Jakarta 2 Jalan Kebon Kacang Raya, The Golden Triangle, Jakarta 10230, Indonesia (62-21) 391 6868

Somerset Grand Citra Jalan Prof Dr Satrio Kav 1, Kuningan, Jakarta 12940, Indonesia (62-21) 522 5225Country Woods, Jakarta (Corporate Leasing) Jalan WR Supratman, Pondok Ranji, Rengas Ciputat, (62-21) 740 1245Jakarta 15412, Indonesia

Surabaya Somerset Puri Darmo 17A Jalan Raya Kupang Baru, Surabaya 60189, Indonesia (62-31) 732 6066Somerset Surabaya Jalan Raya Kupang Indah, Surabaya 60189, Indonesia (62-31) 732 8738

ThailandBangkok Somerset Lake Point 41 Sukhumvit Soi 16, Klongtoey, Bangkok 10110, Thailand (66-2) 663 1234

Somerset Suwan Park View 9 Soi Tonson, Ploenchit Road, Lumpini, Pathumwan, (66-2) 658 7979Bangkok 10330, ThailandSomerset Thonglor 23 Soi Chaem Chan (Soi Thonglor 20), Sukhumvit 55Klongton Nua, Wattana, Bangkok 10110, Thailand (66-2) 714 9200Omni Tower 69 Sukhumvit Soi 4, Klongtoey Bangkok 10110, Thailand (66-2) 656 8300

The PhilippinesManila Somerset Millennium 104 Aguirre Street, Legaspi Village, Makati City 1229, Philippines (63-2) 888 0505

Somerset Salcedo H V Dela Costa Corner L P Leviste Street, Salcedo Village (63-2) 888 6668Makati City 1227, PhilippinesSomerset Olympia 7912 Makati Avenue, Makati City 1200, Philippines (63-2) 812 1010

VietnamHanoi Somerset Grand Hanoi 49 Hai Ba Trung Street, Hanoi, Vietnam (84-4) 934 2342

Somerset West Lake 254D Thuy Khue Street, Hanoi, Vietnam (84-4) 843 0030Ho Chi Minh City Somerset Chancellor Court 21-23 Nguyen Thi Minh Khai Street, District 1,

Ho Chi Minh City, Vietnam (84-8) 822 9197Somerset Ho Chi Minh City 8A Nguyen Binh Khiem Street, District 1, (84-8) 822 8899Ho Chi Minh City, Vietnam


The Ascott Group DirectoryNORTH ASIA TEL:ChinaBeijing The Ascott Beijing 108B Jian Guo Road, Chaoyang District, Beijing 100022, China (86-10) 6567 8100

Somerset Fortune Garden 46 Liang Ma Qiao Road, Chaoyang District, Beijing 100016, China (86-10) 8451 8888Luxury Serviced Residence 17 Jian Hua Nan Road, Chaoyang District, Beijing 100016, China (86-10) 6566 2200

Dalian Somerset Harbour Court 55 Renmin Road, Zhongshan District, Dalian 116001, China (86-411) 899 1888Shanghai The Ascott Pudong 3 Pudong Avenue, Shanghai 200120, China (86-21) 6886 0088

Somerset Grand Shanghai 8 Jinan Road, Luwan District, Shanghai 200021, China (86-21) 6385 6888Somerset Xu Hui 888 Shanxinan Road, Xu Hui District, Shanghai 200031, China (86-21) 6466 0888

Tianjin Somerset Olympic Tower 126 Chengdu Dao, Heping District, Tianjin 300051, China (86-22) 2335 5888

JapanTokyo Somerset Azabu East 1-9-1 Higashi-Azabu, Minato-ku, Tokyo 106-0044, Japan (81-3) 5114 2800

Somerset Roppongi 3-4-31 Roppongi, Minato-ku, Tokyo 106-0032, Japan (81-3) 3568 3939Green Park Akasaka (Corporate Leasing) 5-2-10 Akasaka, Minato-ku, Tokyo 107-6101, Japan (81-3) 5573 8800Komazawa Garden House (Corporate Leasing) 1-2-33 Komazawa, Setagaya-kuTokyo 154-0012, Japan (81-3) 5486 9922Nakameguro Residence (Corporate Leasing) 4-13-41 Nakameguro, Meguro-kuTokyo 153-0061, Japan (81-3) 3714 1131Shochiku Square Residence (Corporate Leasing) 1-13-5 Tsukiji, Chuo-ku, Tokyo 104-0045, Japan (81-3) 6226 5923

AUSTRALASIAAustraliaHobart Somerset on Salamanca 8 Salamanca Place, Hobart, TAS 7000, Australia (61-3) 6220 6600

Somerset on the Pier Elizabeth Street Pier, Hobart, TAS 7000, Australia (61-3) 6220 6600Melbourne Somerset Botanic Gardens St Kilda Road, Melbourne, VIC 3004, Australia (61-3) 9685 3000

Somerset on Elizabeth 250 Elizabeth Street, Melbourne, VIC 3000, Australia (61-3) 9660 5488Somerset Gordon Place 24 Little Bourke Street, Melbourne, VIC 3000, Australia (61-3) 9663 2888Oakford Gordon Towers 43 Lonsdale Street, Melbourne, VIC 3000, Australia (61-3) 9663 3317Oakford on Collins 182 Collins Street, Melbourne, VIC 3000, Australia (61-3) 9639 1811Oakford on Lygon 2-9 Finlay Place, Carlton, VIC 3053, Australia (61-3) 8341 4777Oakford The Mews 9 Balmoral Street, South Yarra, VIC 3141, Australia (61-3) 9823 8888The Ultimate Apartments (Corporate Leasing) Corner of Cromwell Road andSurrey Road North, South Yarra, VIC 3141, Australia (61-3) 9823 8888

Sydney Somerset Darling Harbour 252 Sussex Street, Darling Harbour, NSW 2000, Australia (61-2) 82805000Somerset Hyde Park 281 Elizabeth Street, Sydney, NSW 2000, Australia (61-2) 8263 5000Somerset North Ryde 58-62 Delhi Road, North Ryde, NSW 2113, Australia (61-2) 8899 8888Oakford City West 23-33 Missenden Road, Camperdown, NSW 2050, Australia (61-2) 9557 6100Potts Point Apartments (Corporate Leasing) 10 Wylde Street, Potts Point, NSW 2011, Australia (61-2) 9358 4544

New ZealandAuckland The Ascott Metropolis 1 Courthouse Lane, Auckland, New Zealand (64-9) 300 8800

EUROPEThe United KingdomGlasgow Somerset Merchant City 1-19 Albion Street Merchant City, Glasgow G1 1NY Scotland, UK (44-141) 553 4288London The Ascott Mayfair 49 Hill Street, Mayfair, London W1J 5NB, UK (44-20) 7499 6868

Somerset Baywater 42 Prince’s Square, Baywater, London W2 4AD, UK (44-20) 7985 1188Somerset Bishopsgate 196 Bishopsgate, London EC2M 4NR, UK (44-20) 7621 8788Somerset Kensington Gardens 33-36 Prince’s Square, London W2 4NP, UK (44-20) 7908 9188Somerset Prince’s Square 74-76 Prince’s Square, London W2 4NP, UK (44-20) 7313 7888Somerset Queen’s Gate Gardens 39b Queen’s Gate Gardens, South Kensington, London SW7 5DA, UK (44-20) 7969 3555Somerset Roland Gardens 121 Old Brompton Road, South Kensington, London SW7 3RX, UK (44-20) 7341 6800St Marks (Corporate Leasing) 300 City Road, London EC1V 2PW, UK (44-20) 7253 2039Zinc House (Corporate Leasing) 19 – 25 Cowcross Street, London EC1M 6DH, UK (44-20) 7608 9100


The Ascott GroupNo 8 Shenton Way #13-01

Temasek Tower Singapore 068811

Tel: (65) 6220 8222 Fax: (65) 6227 2220

Website: www.the-ascott.com

No part of this publication may be quoted or reproduced without the prior permission of the copyright holders, The Ascott Group. Printed by Ad Graphic Pte Ltd

The Ascott Group is a leading international serviced residence companywith serviced apartments spanning the gateway cities of Europe, Asiaand Australasia.

For Reservations, call tel: (65) 6272 7272. For queries on the newsletter,call the Investor Relations & Corporate Communications departmentat tel: (65) 6586 7232 or email: ir&[email protected]

THE ASCOTTThe Ascott offers elegant living for the distinguished in some of the finest residences in gateway citiesin the Asia Pacific and UK. Located in prime business districts, The Ascott residences provide luxuriouscomfort, discreet service and meticulous attention to detail.

SOMERSETRight in the business hub of major cities, Somerset serviced residences offer a seamless blend of comfort,convenience and stylish living. Savvy executives and their families enjoy modern business amenitiesand good living amid the charming local culture and pulsating city life.

OAKFORD / CITADINESOakford in Australia and Citadines in Europe offer busy executives convenientand comfortable residences in the heart of the city. Designed for their vibrantlifestyles, the residences provide space, privacy and practical amenities to relaxand recharge, yet stay on top of business in the city.

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