obstacles part 2

2
Scenario #1: Technology Plan: Progress bar: Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Based on years of technology support experience, Bryan University has many suggestions and resources to help you plan and get help for a technology issue. These include: 1. Receive immediate assistance by calling our technology support line at 888-355-1546 or visit our support website at http://support.bryanuniversity.edu 2. Receive assistance within 24 hours by emailing our help desk at [email protected] 3. Visit http://help.bryanuniversity.edu/technology-he lp/ to access helpful videos and resources 4. Call Bryan University directly at 888-768- 6861 Don’t worry about writing these down since we’ll provide you a written plan with all of these items included! Step 7

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Page 1: Obstacles part 2

Scenario #1: Technology

Plan:

Progress bar:Step 1 Step 2 Step 3 Step 4 Step 5 Step 6

Based on years of technology support experience, Bryan University has many suggestions and resources to help you plan and get help for a technology issue. These include:1. Receive immediate assistance by calling our

technology support line at 888-355-1546 or visit our support website at http://support.bryanuniversity.edu

2. Receive assistance within 24 hours by emailing our help desk at [email protected]

3. Visit http://help.bryanuniversity.edu/technology-help/ to access helpful videos and resources

4. Call Bryan University directly at 888-768-6861

5. Contact your instructor or a classmate

Don’t worry about writing these down since we’ll

provide you a written plan with all of these items

included!

Step 7

Page 2: Obstacles part 2

Scenario #1: Technology

Plan:

Progress bar:Step 1 Step 2 Step 3 Step 4 Step 5 Step 6

We also suggest that you have access to a second computer and headset, along with a secondary internet source as backup.

These backup sources may include using the computer or internet connection of a family member, friend, or public location, such as a library.Ear buds work well as backup in case your headset goes out.

We also recommend installing adequate anti-virus software on your computer.

Step 7