obstacles as targeted learning questions

LeanManagement

Teachers

LeanManagement

Teachers

OBSTACLES AS TARGETED LEARNING QUESTIONS

Emiel van Est

February 2013

Focus of the following sheets

© Lean Management Teachers 2

Target Condition

Focus Process: Challenge:

Current Condition

PDCA Cycles Record

Obstacles Parking Lot

Adapted from Mike Rother / Improvement Kata Handbook

Last Reflection

Next------------------------------>Return

Reflect on the Last Step TakenBecause you donʼt actually know what the result of a step will be!

1) What was your Last Step?2) What did you Expect?3) What Actually Happened?

4) What did you Learn?

During the coaching dialog the proposed next step…


The Five Questions1) What is the Target Condition?

2) What is the Actual Condition now?

--------(Turn Card Over)--------------------->

3) What Obstacles do you think are preventing you from reaching the target condition? Which *one* are you addressing now?

4) What is your Next Step? (next PDCA / experiment) What do you expect?

5. When can we go and see what we Have Learned from taking that step?

*Youʼll often work on the same obstacle for several PDCA cycles


Last Reflection

Next

…sometimes leaves you wondering…

© Lean Management Teachers

5Q

What is the logic for this next step?

orIsn’t this more of the same?

orHow will this help to get

closer to the Target Conditionor

…………..

Remember what we would like our mentee to do….


LastStep

Threshold of Knowledge

Current Condition

Next Step

Smash a Targeted Dent in our Current

Threshold of Knowledge


So, you could try questions like..


StoryBoard

5Q

What is it that you do not know right now but would like to know after the next experiment?

or

What is your Current Threshold of Knowledge?

or

What question are you trying to answer?

or

…………………..

…and have the answers recorded.


Obstacle Parking Lot

Obstacle Targeted Learning Question

QQQQQQQQQQQQ Regarding obstacle EEEEEEE, I would like to find out [how/what/when/why/where] …..

WWWWWWWWWW Regarding obstacle RRRRRRR, I do not know [how/what/when/why/where] …..

EEEEEEEEEEEEEE Using sub questions for sequential experiments for the same obstacle.

RRRRRRRRRRRRR I would like to find out [how/what/when/why/where] …..

TTTTTTTTTTTTTTTT I do not know [how/what/when/why/where] …..

YYYYYYYYYYYYYY I do not know [how/what/when/why/where] …..

NOW

What we noticed in doing so..


5Q

Reframing obstacles as Targeted Learning Questions gives some advantages:

• The next experiment becomes very obvious.

• The next experiment becomes more targeted.

• Gives a lot of focus.• Trains the mentee to

watch for the Threshold of Knowledge.

• It gets the mentee in a knowledge acquisition mode.

• May change the mood. Obstacles may be seen as problems or may have a negative association.

Obstacle Parking Lot

ObstacleTargeted Learning

Question

Your feedback is welcome!


Hope this will be helpful in some way.Comments, suggestions, and feedback are welcome at emiel {at} leanmanagement {dot} nl

Just a funny picture about daily habits.

http://www.lifehack.org/articles/lifestyle/sentences-that-can-change-your-life.html

obstacles as targeted learning questions

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