nsf tools & techniques - systematic innovation - open 2011

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1 Condoor Rayess Weaver NCIIA 2011 NCIIA 2011 Workshop on Systematic Innovation Tools Tools & Techniques Workshop Sponsored by NSF Development Work Sponsored by the Kern Family Foundation Jonathan Weaver 1 , Nassif Rayess 1 & Sri Condoor 2 1 University of Detroit Mercy 2 Saint Louis University

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Page 1: NSF Tools & Techniques - Systematic Innovation - Open 2011

1Condoor Rayess Weaver NCIIA 2011

NCIIA 2011

Workshop on Systematic Innovation Tools

Tools & Techniques Workshop Sponsored by NSF

Development Work Sponsored by the Kern Family Foundation

Jonathan Weaver1, Nassif Rayess1 & Sri Condoor2

1 University of Detroit Mercy2 Saint Louis University

Page 2: NSF Tools & Techniques - Systematic Innovation - Open 2011

2Condoor Rayess Weaver NCIIA 2011

Workshop Objectives

• Quickly introduce various techniques for systematic innovation that can help entrepreneurs and intrapreneurs generate more and better concepts

• Present more detail on two such techniques with some time to apply them during the workshop

• Provide free access to slides on the various tools for your use in the classroom

Page 3: NSF Tools & Techniques - Systematic Innovation - Open 2011

3Condoor Rayess Weaver NCIIA 2011

Systematic Innovation Techniques

• Biomimicry• Painstorming• Functional Decomposition• Axiomatic Design• Ethnography• TRIZ• Lateral Benchmarking• De Bono’s Six Hats• De Bono’s Concept Fans

• Bisociation• Blue Ocean Strategy• Nine Windows• The Search for the

Problem• Kano Model• De Bono’s Provocation• Trimming

Page 4: NSF Tools & Techniques - Systematic Innovation - Open 2011

4Condoor Rayess Weaver NCIIA 2011

Biomimicry

• Shinkansen front end modeled after kingfisher’s beak to minimize tunnel entry/exit shockwave

• Pantograph supports have serrations modeled after owl plumage to reduce wind noise

Biomimicry: Innovation Inspired by Nature, J. Benyus, Perrenial NY, 2002

Page 5: NSF Tools & Techniques - Systematic Innovation - Open 2011

5Condoor Rayess Weaver NCIIA 2011

Painstorming

• Find – and eliminate – your customers’ biggest pains

Page 6: NSF Tools & Techniques - Systematic Innovation - Open 2011

6Condoor Rayess Weaver NCIIA 2011

Functional Decomposition

Based on Ulrich & Eppinger, 2005

DrivenNail

Energy

Nails

“Trip”of

Tool

Storenails

Isolatenail

SenseTrip

TriggerTool

Applytranslationalenergy to nail

Store/acceptexternalenergy

Convert ener-gy to transla- tional energy

Page 7: NSF Tools & Techniques - Systematic Innovation - Open 2011

7Condoor Rayess Weaver NCIIA 2011

Axiomatic Design

• Two principle axioms: Independence, Information

Page 8: NSF Tools & Techniques - Systematic Innovation - Open 2011

8Condoor Rayess Weaver NCIIA 2011

Ethnography: IDEO Methods Cards

• Cards summarizing 51 techniques IDEO uses to come up with new innovations

• Broken into four categories: LEARN, LOOK, ASK, and TRY

• LOOK and ASK most relate to ethnography and include :– A day in the life - Narration– Behavioral mapping - Extreme User Interviews– Fly on the wall - Word-Concept

Association– Time lapse video - Camera Journal

Page 9: NSF Tools & Techniques - Systematic Innovation - Open 2011

9Condoor Rayess Weaver NCIIA 2011

How Many Ways Do You Know to Move a Liquid?

Page 10: NSF Tools & Techniques - Systematic Innovation - Open 2011

10Condoor Rayess Weaver NCIIA 2011

• Acoustic Cavitation • Acoustic Vibrations • Archimedes’ Principle • Bernoulli’s Theorem • Boiling • Brush Constructions • Capillary Condensation • Capillary Evaporation • Capillary Pressure • Coanda Effect • Condensation • Coulomb’s Law • Deformation • Electrocapillary Effect • Electroosmosis • Electrophoresis • Electrostatic Induction • Ellipse • Evaporation • Ferromagnetism • Forced Oscillations • Funnel Effect

• Gravity • Inertia • Ionic Exchange • Jet Flow • Lorentz Force • Magnetostriction • Mechanocaloric Effect • Osmosis • Pascal Law • Resonance • Shock Wave • Spiral • Super Thermal Conductivity • Superfluidity • Surface Tension • Thermal Expansion • Thermocapillary Effect • Thermomechanical Effect • Ultrasonic Capillary Effect • Ultrasonic Vibrations • Use of foam • Wetting Knowledge from all fields

Page 11: NSF Tools & Techniques - Systematic Innovation - Open 2011

11Condoor Rayess Weaver NCIIA 2011

Your Problem

Generic Problem

Your Solution

Generic Solution

The Direct Path Can Be Elusive

TRIZ: The Theory of Inventive Problem Solving

Page 12: NSF Tools & Techniques - Systematic Innovation - Open 2011

12Condoor Rayess Weaver NCIIA 2011

Lateral Benchmarking

Source: http://www.takegreatpictures.com/content/images/pit_crew_racing_houston_gra.jpg

Page 13: NSF Tools & Techniques - Systematic Innovation - Open 2011

13Condoor Rayess Weaver NCIIA 2011

De Bono’s Six HatsEach hat signifies a thinking mode White: The information hat Visualize white paper with information written on it.

Red: The emotion hat Visualize “seeing red,” passion, valentine hearts.

Black: The caution hat (note: this is not a cowboy “bad guy” hat) Visualize dark consequences.

Yellow: The optimism hat Visualize the yellow sunshine on a bight new day.

Green: The creativity hat Visualize green pastures, open fields on which to roam.

Blue: The procedure hat Visualize the sky over us, we work under the blue sky.

Page 14: NSF Tools & Techniques - Systematic Innovation - Open 2011

14Condoor Rayess Weaver NCIIA 2011

IDEA CONCEPTBROAD

CONCEPT

Cop

e w

ith

a w

ater

sho

rtag

eO

bjec

tive

Reduce consumption

Increase supply

Do without

Increased efficiency of use

Reduced waste

Discourage use

Education

New sources

Recycling

Less wastage from source

Education

Stop water-using processes

Substitute other substances

Avoid need to use water

Meter water

Charge for water use

Raise charge for water use

Water only obtainable from public sources

Water only at certain times

Put a harmless bad smell into the water

Restrict discretionary use

Publish names of heavy users

Threaten to ration water

De Bono’s Concept Fans

Page 15: NSF Tools & Techniques - Systematic Innovation - Open 2011

15Condoor Rayess Weaver NCIIA 2011

Bisociation

en.wikipedia.org/wiki/Image:Sears_Tower_ss.jpg

Page 16: NSF Tools & Techniques - Systematic Innovation - Open 2011

16Condoor Rayess Weaver NCIIA 2011

Blue Ocean Strategy

Source: Blue Ocean Strategy, W. Chan Kim & Renee Mauborgne, Harvard Business School Press, 2005

Page 17: NSF Tools & Techniques - Systematic Innovation - Open 2011

17Condoor Rayess Weaver NCIIA 2011

Nine Windows

Reference: Gamestorming: A playbook for Innovators, Rulebreakers and Changemakers Dave Gray, S. Brown and J. Macanufo, O’Reilly 2010

Page 18: NSF Tools & Techniques - Systematic Innovation - Open 2011

18Condoor Rayess Weaver NCIIA 2011

The Search for the Problem

• Techniques to help make sure you’re working on the right problem– Statement – Restatement – Why – Why Diagram (aka ‘5 Why’s’)– Present State – Future State– Checklisting / Trigger Words– Situation Analysis

Reference: Engineering bv Design, Gerard Voland, Pearson Prentice Hall, 2nd edition 2004

Page 19: NSF Tools & Techniques - Systematic Innovation - Open 2011

19Condoor Rayess Weaver NCIIA 2011

The Kano Model (Cont.)

Diagram adapted from the Kano Model, Noriako Kano, Yoko University

NotImplemented

FullyImplemented

+

-

0

Page 20: NSF Tools & Techniques - Systematic Innovation - Open 2011

20Condoor Rayess Weaver NCIIA 2011

Slides

• The slides shown here will be available via NCIIA• If you want slides on the other topics, please email

Jonathan Weaver – they’re free for classroom use – but if you can help us make them better, we’d appreciate it!

Page 21: NSF Tools & Techniques - Systematic Innovation - Open 2011

21Condoor Rayess Weaver NCIIA 2011

Let’s Try Some Techniques

• De Bono’s Provocation• Trimming