npg (nordstrom product group) compliance manual ticketing, packaging/2017...npg (nordstrom product...

NPG (Nordstrom Product Group) Compliance Manual

Updated: May 18th, 2017

NPG COMPLIANCE MANUAL

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SECTION 1 INTRODUCTION........................................................................................................... 3 Our Strategy ..................................................................................................................................... 3 How to use this manual .................................................................................................................... 3 Nordstrom Partnership Guidelines ................................................................................................... 4 Vendor Correspondence .................................................................................................................. 7 How to Pack a Nordstrom Order ...................................................................................................... 7

SECTION 2 TICKETING REQUIREMENTS ....................................................................................... 8 NPG UPC/Retail Ticketing Policies .................................................................................................. 8 Ticket Attachment ............................................................................................................................ 8 Ticket Placement .............................................................................................................................. 9

SECTION 3 HANGER REQUIREMENTS .......................................................................................... 11 Hanger Requirements .................................................................................................................... 11 International Hanger Sources ........................................................................................................ 11

SECTION 4 PACKAGING MATERIALS ........................................................................................... 12 Acceptable packaging materials .................................................................................................... 12 Unacceptable packaging materials ................................................................................................ 12 Solid Wood Packing Materials (SWPM) ......................................................................................... 12

SECTION 5 PACKING INSTRUCTIONS BY MERCHANDISE TYPE ....................................................... 13 Polybag Requirements ................................................................................................................... 13 Apparel ........................................................................................................................................... 15 Footwear ........................................................................................................................................ 15 Accessories .................................................................................................................................... 16 At Home ......................................................................................................................................... 18

SECTION 6 PACKING METHODS ................................................................................................. 20 Packing Methods ............................................................................................................................ 20 GOHH – Garment on Hanger, Hanging ......................................................................................... 20

SECTION 7 CARTON REQUIREMENTS AND CARTON MARKINGS .......................................... 21 Carton Strength (Master and Inner Carton) ................................................................................... 21 Carton Transit Testing .................................................................................................................... 22 Carton Size and Weight Restrictions ............................................................................................. 23 Carton Sealing ............................................................................................................................... 23 Masterpack Guidelines – for Store Pack orders only ..................................................................... 24 Carton Markings ............................................................................................................................. 24

SECTION 8 EDI REQUIREMENTS ................................................................................................. 25 NPG Required Electronic Documents ............................................................................................ 25 EDI Sender/Receiver ID’s NPG Only ............................................................................................. 25 Third Party Service Provider Contact Information – Foreign Only ................................................. 25 Advance Ship Notice Requirements .............................................................................................. 26 ASN Requirements for Store vs. Bulk-Pack Purchase Orders ...................................................... 27 Vendor Accuracy Audit Program .................................................................................................... 28 GS1-128 Shipping Label ................................................................................................................ 28

SECTION 9 APPENDIX ................................................................................................................. 32 Folding and Hanging Guidelines .................................................................................................... 32 Glossary ......................................................................................................................................... 32 PO Types ....................................................................................................................................... 38 Packing List Examples ................................................................................................................... 38


Section 1: Introduction

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SECTION 1 INTRODUCTION Our Strategy At Nordstrom, our vendor/supplier/manufacturers relationships have always been a very valuable part of our business. We are dedicated to ensuring that our supplier standards are in conformity with those of the retail industry as a whole. We support Industry-wide technologies that utilize Universal Product Code (UPC), Electronic Data Interchange (EDI), Voluntary Inter-Industry Commerce Standards (VICS), and GS1 US standards. The use of these technologies speeds the flow of merchandise through the supply chain, facilitating a rapid transfer of goods from our partners to our customers. This, in turn, allows Nordstrom to continue to build a more successful and mutually profitable partnership with our suppliers. Nordstrom expects its suppliers to package their merchandise to endure the normal handling and movement experienced in transit. Due to our wide and varied product offering, it is difficult to provide packaging recommendations that will be universal for all suppliers. Each supplier is responsible for the quality of packaging. Suppliers that are identified as having poor packaging will be solely responsible for all damages, concealed shortages, and claims. Nordstrom advocates procedures impose a minimal impact on the environment and encourages its suppliers to use environmentally preferable packaging materials. Any additional questions or clarification needed please contact [email protected]. Instructions for Nordstrom.com orders are included in this manual. These instructions are meant to enhance or, in some cases, replace the instructions contained within each section. How to use this manual This manual is intended to outline the standards vendor/supplier/manufacturers must follow when doing business with Nordstrom. Please note that the information in this manual is updated periodically and can change without notice. We do not recommend that suppliers print any section of this manual. Please refer to the online version of the Supplier Compliances manuals found at www.nordstromsupplier.com to ensure that the information is the most current available. Industry Standards References The following organizations serve as valuable resources for companies seeking information about EDI implementation: UPC Ticket Format and Marking Guidelines

GS1 US www.gs1us.org

VICS EDI Mapping Guidelines Voluntary Inter-Industry Commerce Standards (VICS) Guidelines for Floor Ready Merchandising www.vics.org

NRF Color and Size Codes National Retail Federation (NRF) Standard Color and Size handbook 202-783-7971 www.nrf.com

mailto:[email protected]

http://www.nordstromsupplier.com/

http://www.gs1us.org/

http://www.vics.org/

http://www.nrf.com/



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Nordstrom Partnership Guidelines

STANDARDS FOR OUR BUSINESS SUPPLIERS At Nordstrom, we recognize that our success is based on the quality of our relationships with customers, employees, agents, suppliers and communities. To maintain the high caliber of these relationships and to achieve our goal of always providing the best-value product in the most equitable manner, we have established standards for our business suppliers. In communicating these guidelines, we hope to identify potential suppliers who share our commitment to quality products, quality business principles and quality community relationships. We will only engage business suppliers who demonstrate a commitment to contribute to the improvement of working conditions and strive to meet our requirements stated in the Nordstrom Partnership Guidelines. LEGAL REQUIREMENTS: Nordstrom expects all its business suppliers ("suppliers" as used in these Partnership Guidelines must include all agents, vendors, manufacturers, factories and subcontractors) to comply with all applicable laws and regulations of the United States and those of the respective country of manufacture or exportation, including, but not limited to, the Fair Labor Standards Act (Department of Labor Monitoring Guide), International Labor Organization (ILO) Conventions and the United Nations (UN) Guiding Principles on Business and Human Rights. All products must be accurately labeled and clearly identified as to their country of origin and content. The language to be used for purposes of notice and interpreting the meaning of these guidelines must be English. For more information on these other requirements, please visit www.nordstromsupplier.com. CHANGE OF CONTROL: Suppliers must notify Nordstrom in writing if ownership, location, sale or purchase of any factory that houses Nordstrom production changes. All of the above requires the factory to undergo the New Supplier setup process. SUBCONTRACTING: Suppliers must not subcontract any portion of the manufacturing process without written approval prior to production. As a condition of approval, subcontractors must agree to comply with the Partnership Guidelines. DOCUMENTATION & INSPECTION: Nordstrom will review and may terminate its relationship with any supplier who is unwilling or unable to comply with the Partnership Guidelines. Nordstrom monitors compliance with our Partnership Guidelines and undertakes onsite inspections of suppliers' factories. Factories must be transparent and maintain all accurate documentation on file. Factories must authorize Nordstrom representatives and designated third-party monitors to engage in announced and unannounced monitoring activities to ensure compliance, including confidential worker interviews. ANTI-CORRUPTION: Nordstrom expects all of its suppliers to comply with all applicable laws relating to bribery, money laundering and/or corruption, including, but not limited to, the Foreign Corruption Practices Act (FCPA), Corruption of Foreign Public Officials Act of Canada and the U.K. Bribery Act (Anti-corruption Laws). Suppliers must further have and maintain policies, programs, trainings and record-keeping practices in place to comply with all applicable Anti-Corruption Laws and prevent unlawful payments made for the purpose of obtaining or retaining business. If requested, suppliers must provide Nordstrom with reasonable assistance to perform any activities required by any government or agency in a relevant jurisdiction for the purpose of anti-corruption compliance.

https://www.dol.gov/whd/flsa/

https://www.nordstromsupplier.com/Content/SC_Manual/Garment%20Monitoring%20Guide_2_.pdf

https://www.nordstromsupplier.com/Content/SC_Manual/Garment%20Monitoring%20Guide_2_.pdf

http://www.ilo.org/dyn/normlex/en/f?p=NORMLEXPUB:12000:0::NO:::

http://www.ohchr.org/Documents/Publications/GuidingPrinciplesBusinessHR_EN.pdf

http://www.ohchr.org/Documents/Publications/GuidingPrinciplesBusinessHR_EN.pdf



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CUSTOMS COMPLIANCE: Suppliers will comply with U.S. and Canada Customs importing laws and, in particular, will establish programs and maintain documentation to support country-of-origin production verification and preferential trade claims. Suppliers will comply with international supply-chain security requirements and criteria per U.S. Customs-Trade Partnership Against Terrorism (C-TPAT) and Canada Partners in Protection (PIP). Suppliers are subject to audits and corrective action plans as applicable. CHILD LABOR: Factories will not employ anyone: under the age of 15, under the minimum age as established by applicable law in the country of manufacture, under the age of completing compulsory education, whichever is older. Factories must not expose anyone under the age of 18 to situations that are hazardous, unsafe or unhealthy, and will provide adequate protection from exposure to such conditions and materials. Factories must also have established procedures for age verification as part of their hiring process. Refer to ILO Conventions 138 and the UN Convention on the Right of the Child. FORCED LABOR: Nordstrom will not conduct business with any supplier that uses involuntary labor of any kind; including prison labor, indentured labor, bonded labor or labor obtained through human trafficking, coercion, or slavery. Workers must not be restricted from movement or required to lodge "deposits" or identity papers upon commencing employment with the company. Refer to ILO Conventions 29 & 105. HARASSMENT & ABUSE: Suppliers must treat every worker with dignity and respect. Workers must not be subject to physical, sexual, psychological or verbal harassment or abuse. Suppliers must not use monetary fines as a disciplinary practice. Furthermore, workers must be free to voice concerns to Nordstrom or Nordstrom-appointed staff, without fear of retaliation by factory management. Refer to UN Guiding Principles 29 & 31. WAGES & BENEFITS: Wages, overtime and legally mandated benefits must be paid regularly, on time, with documentation and accordance to applicable laws. Employers must pay at least the minimum wage, the industry wage or the wage negotiated in a collective agreement, whichever is higher. Suppliers must not deduct wages that are not provided for by applicable local law. Suppliers are encouraged to pay workers a wage that meets basic needs and provides discretionary income. Refer to ILO Conventions 95 & 131. HOURS & OVERTIME: Workers' hours should not extend past 60 hours per week or above the local law. All overtime work must be voluntary and at a compensated rate per local law. Workers should be allowed one day off in seven. Refer to ILO Convention 14. HEALTH & SAFETY: Suppliers must provide safe, hygienic, and healthy working conditions. This includes written standards that comply with local laws. This includes safety standards related to building structure, electrical safety, fire safety, chemical safety, sanitation, emergency preparedness, first aid, personal protective equipment and other safety policies. Refer to ILO Convention 187. NONDISCRIMINATION: Suppliers must not discriminate in employment practices, including recruiting, hiring and promoting qualified people of all backgrounds, regardless of sex, race, color, national origin, religion, age, marital status, pregnancy, physical or mental disability, political opinion, personal characteristics and beliefs, sexual orientation, gender identity or any basis protected by local law. Refer to ILO Conventions 100 & 111.



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FREEDOM OF ASSOCIATION: Suppliers will respect workers' rights to freedom of association and collective bargaining. Refer to ILO Conventions 87, 98, and 154. ENVIRONMENT: Suppliers must comply with all applicable environmental laws and regulations in the country of operation. In addition, suppliers must have policies and procedures in place to manage and minimize environmental impacts to energy, air, emissions and water, and safely store, prevent or mitigate releases of chemicals and hazardous materials. CONFLICT MINERALS & THE KIMBERLEY PROCESS: Nordstrom expects all of its suppliers to share its commitment to responsible sourcing and requires suppliers to adhere to all responsible sourcing regulatory requirements. Suppliers must comply with applicable laws and regulations relating to responsible sourcing, including the sourcing of Conflict Minerals and diamonds. Section 1502 of the Dodd-Frank Act relates to the responsible sourcing of Conflict Minerals, which include: tin, tantalum, tungsten and gold (collectively "3TG") mined in conditions of armed conflict and human rights abuses in the Democratic Republic of the Congo (DRC) or its adjoining countries. Under Section 1502, applicable suppliers must confirm the source of 3TG used in their products. The Kimberley Process resolution relate to the responsible sourcing of diamonds and requires that the seller guarantees that diamonds are conflict-free based on personal knowledge or a written guarantee provided by the supplier of the diamonds and stated on all invoices. See our Conflict Mineral Policy (PDF). ANIMAL WELFARE: Suppliers must adhere to codes of practice that meet or exceed International, National and State Government, and best practice standards for animal welfare. INTELLECTUAL PROPERTY: Nordstrom respects the intellectual property (IP) rights of others and expects the same of its suppliers. Unauthorized copying of third parties’ designs or prints is not acceptable. Any authorized use of another's IP and the transfer of proprietary information must be handled in a secure manner that protects the IP and rights of the IP owner, Nordstrom and its suppliers. Nordstrom’s trademarks, logos and proprietary work may only be used to fulfill contracted services, and shall not be released to any other party unless preapproved in writing by Nordstrom.

http://i.nordstromimage.com/images/default/shop/image/shops/cares/2015/0222/Nordstrom-conflict-minerals-policy-statement.pdf

http://i.nordstromimage.com/images/default/shop/image/shops/cares/2015/0222/Nordstrom-conflict-minerals-policy-statement.pdf



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Vendor Correspondence Expense offset fees disputes must be identified within 60 days of deduction as most information is only available for 90 days. We encourage all suppliers to inquire weekly to the expense offset summaries sent from the Nordstrom Supplier Offset Fees mailbox. All inquiries should be directed to [email protected]. We request that suppliers do not accumulate offset fees for inquiry on monthly, quarterly, seasonal, or annual basis. How to Pack a Nordstrom Order Pack in the method specified on the Purchase Order:

• Pack each Purchase Order separately • Do not mix Purchase Orders within the same carton • Do not mix multiple DCs within the same carton

Bulk Pack Orders All merchandise, regardless of pack type, must be packed by style/color/size (SKU). DO NOT MIX STYLES AND COLORS WITHIN THE SAME CARTON, except as follows:

• Extra pieces at the end must be packed in a separate carton • If packing a mixed SKU case, then mark the carton as ‘MIXED SKU’ • Polybag questions either master or individual please contact NPG Compliance and include the

PO number Store Pack Orders If asked to pack by store:

• Pack merchandise by store in purchase order sequence • Do not mix merchandise for more than one store within the same carton • Mixed colors and sizes in a Store Pack carton are permitted • Store markings are required on store packed orders • Use one master polybag per shipment carton

Reserve Stock and Nordstrom.com Orders Pack each purchase order separately (all Nordstrom.com POs are store pack orders due to one mark for/ship to location)

• Pack one SKU per carton: Pack one style, color and size (SKU) per carton (If a single SKU does not completely fill a carton, leave the carton partly empty)

• Individually polybag (sealed) • Reserve Stock: UPC/Retail ticket showing through top of polybag • Nordstrom.com: UPC barcode label on all sealed polybags along with the UPC ticket on the

merchandise



Section 2: Ticketing Requirements

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SECTION 2 TICKETING REQUIREMENTS

NPG UPC/Retail Ticketing Policies All merchandise must be received at our Distribution Centers with a scannable UPC or EAN barcode attached to the merchandise. Do not use both UPC & EAN. Non-compliant expense charges are applicable if product is received without barcodes or non-scannable barcodes. Charges are outlined in the Expense Offset Policy in the Appendices section of the manual. Approved Ticket Providers FineLine Technologies is our third party ticket provider approved to print tickets for manufacturers/factories. Please see the Fineline Fast Trak User Guide, located in the EDI, Ticketing and Packaging section of this website. Manufacturers must register on Fineline with their manufacture number including prefill zeros to reach 10 digits (ie; 0001234567). For questions please contact [email protected]. Ticket Detail Pertinent Nordstrom Ticket Information can be found on the EDI Purchase Order:

• POs will be transmitted to FineLine on the EDI ticket date which is defaulted at 50 days prior to Early ship, if tickets are needed earlier ask the planner to move up the EDI ticket date

• PO Type is found in the REF Segment in the PO header with a PD Qualifier • Nordstrom Regular Retail can be found in the CTP segment with RES qualifier • If ticketing for an Event; the special retail can be found in the CTP segment with PRP qualifier

Ticket Attachment Full Line Store and Rack Price Ticket Hangtags must be attached with a plastic micro fine Swiftach fastener that is between ¾” and 2” (1.9-5.1 cm) in length. Price tickets are required for all merchandise shipped to Nordstrom. Nordstrom.com In addition to having a UPC ticket on each item (no pricing) all goods shipping to Nordstrom.com must also have a UPC Barcode Sticker attached to the outside of each polybag. Both tickets will be produced for you when ordering your PO on Fineline’s Fast Track. See example ticket below:

NORDSTROMHWH009

BLACKSMALL

COTTON SKIRT

“

“2

2.5

UPC barcode stickers must be applied to the upper right-hand corner on the front of the polybag in which the item is bagged. See example below:




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Polybag Sticker Placement

Sealing Option #22" wide clear tape

Half moon or Butterfly ventHoles

Barcode StickerPlacement

Ticket Placement Full Line Store and Rack

Merchandise Type Ticket Placement Apparel Tops: Attached to left sleeve cuff seam or through neck label

Camisoles: Attach through seam neck label. If no neck label, attach to left armhole seam Bottoms without crease: Attach to left waistband seam Bottoms creased front to back: Attach to back waistband seam

Belts Attached through belt buckle or through belt hold Bracelets Around bracelet Earrings Placed on back of earring card or bottom of box Gifts Tickets should be placed near UPC barcode or bottom/back of item Hair Accessories Placed on back of card Handbags Attached to inside zipper pull Hats Attached to vendor label inside hat Hosiery Placed on front upper-right hand corner of packaging Intimate Apparel Bras: Attached to left side seam or left front strap

Panties: Attached to left side seam or through care label Men’s / Kid’s Apparel Tops: Attached to left sleeve cuff seam or through neck label

Bottoms without crease: Attach to left waistband seam Bottoms creased front to back: Attach to back center seam

Rings Attached around ring Scarves Attached to vendor label Shoes Placed on short end of shoe box Socks, Tights Placed in center of back portion of packaging Sunglasses Attached to right arm hinge Swimwear Tops/1-piece: Left side seam

Bottoms: Left side or through vendor label Wallets, Small Leather Goods

Attached to wallet or inside wallet



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Nordstrom.com Merchandise Type Ticket Placement Folded Apparel Nordstrom.com catalog item label must be applied to the upper right

hand corner of the polybag in which the folded garment is inserted Hanging Apparel Nordstrom.com catalog item label must be applied to the upper right

hand corner of the polybag in which the hanging garment is inserted Jewelry/Accessories/Belts/ Handbags/Totes/Backpacks

Hangtag attached directly to the item Item label applied to the back of the jewelry/accessory card

Scarves/Gloves/Wraps/ Kerchiefs/Pillows/Blankets/ Throws/Rugs

Nordstrom.com UPC barcode sticker on polybag

Men’s ties Nordstrom.com UPC barcode sticker on tie box

Sunglasses/Watches Nordstrom.com UPC barcode sticker attached to the bottom of watch or sunglass case if in protective box other wise use polybag

Small/Large Gift Items Nordstrom.com UPC barcode sticker on polybag

Multi-Piece Gift Items Nordstrom.com UPC barcode sticker attached to the bottom of the outermost box containing all pieces (each piece need not be individually labeled with catalog item label)

Hosiery/Socks/Slipper Socks

Nordstrom.com UPC barcode sticker on packaging of item


Section 3: Hanger Requirements

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SECTION 3 HANGER REQUIREMENTS Hanger Requirements Merchandise that Nordstrom requires a hanger inserted must be shipped on a Nordstrom approved VICS hanger as per the Tech Pack. Note: No sizers on hangers. Rubber grippers available for top hangers FLS and Rack Please use the hanging requirements found in the FLS & Rack Manual

• FLS can be found in section 4 • Rack can be found in section 5

Nordstromrack.com | HauteLook Do not ship merchandise on or with hangers. ALL merchandise must be shipped flat. Nordstrom.com Follow the Nordstrom.com hanging vs. flat grid to confirm requirement for the shipment. These requirements can be found in section 5 of the Nordstrom.com Supplier Compliance Manual.

International Hanger Sources Hangers may be purchased from any suppliers of VICS approved hangers:

• Rubber grippers may be purchased at from any hanger provider • Black poly-styrene hangers may be purchased from A&E Products, Mainetti and Sun Wing

Hanger and Button Mfg, Ltd. • VICS hangers made from recycled materials or re-used VICS hangers are acceptable to use

International A&E Products Mainetti Visconti SCI Uniplast Locations www.hangers4home.com www.mainetti.com www.polyoak.com www.scihangers.com www.uniplastindustries.com

Bangladesh x x x x x Bulgaria x Canada x x x China x x x x Hong Kong x x x x x India x x x x Israel x x Italy x x Korea x x Malaysia x x Mexico x x x x x Philippines x x Portugal x x Singapore x Sri Lanka x x x Taiwan x x x Thailand x x x Turkey x x x x United States x x GS-23 x

http://www.nordstromsupplier.com/Content/sc_manual/SupplierCompliance%20master.pdf

http://www.nordstromsupplier.com/Content/sc_manual/NDirect/N.COM_MANUAL.pdf

http://www.hangers4home.com/index.asp

http://www.mainetti.com/

http://www.polyoak.com/

http://www.uniplastindustries.com/


Section 5: Packing Instructions by Merchandise Type

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SECTION 4 PACKAGING MATERIALS Nordstrom is an environmentally responsible company. We encourage the use of environmentally sensitive packaging materials (recycled and recyclable). Avoid excess packaging by using material that maximizes protection while minimizing an environmental impact.

Acceptable packaging materials This list of materials is both effective for protective packaging and causes a minimal impact on the environment if used efficiently: Cardboard partition/dividers, cardboard fittings, corrugated cardboard, Kraft paper, bio-based biodegradable plastics, and Anti Mold Chip in shoe boxes. Anti Mold Chips are 100% environmental friendly as well as the anti-mold agents volatilize and completely surround the protected objects in their packaging environment, which will inhibit or eradicate the growth of mold and bacteria. Nordstrom requires that any Anti Mold Chips/Antimicrobial Pesticide Vendor they use or purchase from for Nordstrom orders, officially certify that their products have been appropriately registered with the U.S. EPA under FIFRA (Federal Insecticide, Fungicide and Rodenticide Act). Nordstrom also requires that the Anti Mold Chips/Antimicrobial Pesticide we use must be 100% environmental friendly, with anti-mold agents that volatilize and completely surround the protected objects in their packaging environment in order to inhibit or eradicate the growth of mold and bacteria. The use of molded polystyrene, bubble wrap, micro-foam, Instapak foam packaging, and inflated polyethylene air packets is tolerated, but discouraged due to the increasing difficulty of disposing these items. Please use products made from recycled materials when possible.

Unacceptable packaging materials Polyvinyl chloride (PVC) and other halogenated plastics, expanded polystyrene loose fill ‘peanuts’, straw, fiberglass, real popcorn, hard plastic, newspaper, bamboo, solid wood packing materials and Silica Gel packets. Do not use empty shoe boxes as carton filler either leave the space empty or use Kraft paper to fill. Plastic shoe forms, foam padding or plastic shoe sticks.

Solid Wood Packing Materials (SWPM) The U.S Department of Agriculture Animal and Plant Health Inspection Service (APHIS) requires that all wood packaging material (WPM) imported into the U.S must either be heat treated or fumigated with methyl bromide, and be properly marked as so treated. This measure is in accordance with ISPM 15 (International Standards for Phytosanitary Measures), an internationally established standard for treatment of WPM. WPM exempt from this regulation includes:

• WPM made entirely of wood pieces less than 6 mm thick in any dimension • Manufactured wood materials such as plywood, particleboard, oriented strand board, whiskey

barrels, wood packaging that serves as gift boxes, and crafting associated with antiquities, such as art pieces or vintage wines

Non-compliance with this regulation will result in re-exportation of WPM. To comply, please be sure that each piece of WPM used in the shipment is properly treated and contains a mark on each side certifying such treatment before departing origin. Solid Wood Packing Materials are prohibited from being shipped in any Nordstrom container.

https://www.aphis.usda.gov/aphis/home/

http://www.fao.org/docrep/009/a0450e/a0450e00.htm



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SECTION 5 PACKING INSTRUCTIONS BY MERCHANDISE TYPE The supplier is responsible for the quality of packaging. Suppliers that are identified as having poor packaging will be solely responsible for all damages, concealed shortages, and claims.

Polybag Requirements The purpose of the polybag is for the protection of the merchandise from damage during the shipping process. Units sold in sets (2 piece items) must be packed in the same polybag. Mandatory Safety Warning All polybags with openings of 5” or greater must be marked with this safety warning, printed in black and in a font size that is at least 20-points in English, French and Spanish:

WARNING: TO AVOID DANGER OF SUFFOCATION, KEEP THIS BAG AWAY FROM BABIES AND CHILDREN. DO NOT USE IN CRIBS, BEDS, CARRIAGES OR PLAYPENS. THIS BAG IS NOT A TOY.

AVERTISSEMENT: POUR EVITER TOUT DANGER DE SUFFOCATION, GARDEZ CE SAC HORS DE LA PORTÉE DES BÉBÉS ET DES ENFANTS. NE PAS UTILISER DANS UN LIT D’ENFANT, LITS, LANDAUS OU PARCS POUR BÉBÉS. CE SAC N’EST PAS UN JOUET.

PRECAUCION: PARA EVITAR EL PELIGRO DE ASFIXIA, MANTENGA ESTA BOLSA LEJOS DE BEBÉS Y NIÑOS. NO LA USE EN CUNAS, CAMAS, CARREOLAS O CORRALES DE JUEGO. ESTA BOLSA. NO ES UN JUGUETE. Full Line Store and Rack

• Flat Pack polybags must be made of clear polyethylene (LDPE – Low Density Polyethylene) and be a minimum of .00125 inches (.03125 mm or 1 ¼ mil) thick

• GOHF or GOHH polybags must be a minimum of .002 inches (.05mm) thick and clear plastic • Polybags must not contain Butylated Hydrozyl Toluene (BHT) which causes discoloration in

garments • Tear-away polybags with perforations down the front are encouraged • Ensure that plastic completely covers the garment extending at least 2” below the garment • Seal the bottom of the polybag with tape or by applying heat to protect garment from soiling • Women’s Apparel do not use individual polybags except for GOHF per the Tech Pack

Nordstrom.com Nordstrom.com POs can be recognized by the ship to location of 0569 and 0599:

• All merchandise must be individually polybagged unless the units are sold in sets • Units sold as sets using one style number must be packed in the same polybag • Do not allow more than 1” of space between edge of garment and polybag • Opaque polybags may be used for merchandise subject to light-induced fading (i.e. silks), it is up

to the vendor to protect its merchandise with opaque polybags or a paper shield • Folded merchandise (see Nordstrom.com Measuring and Folding Guidelines) in a sealed

polybag shall have no more than 2” of space around product • Hanging (see Section 5 of the Nordstrom.com Manual sub section Hanging vs. Flat Packaging)

sealed polybag shall not exceed 6” below the bottom of the product • Polybags must be sealed securely with heat sealing, taping, or self-sealing bags to keep the

merchandise in the polybag at all times (do not tie the bottom of the polybag or leave open) • Heat sealed polybags must have three half-moon or butterfly-vent holes (see diagram). The

vents must be approximately ¼” in diameter, evenly spaced and not interfere with safety warning • Polybag Sticker placement – Nordstrom.com polybag stickers must be applied to the upper right

hand corner of each polybag as illustrated in below

http://www.nordstromsupplier.com/Content/sc_manual/Reference_Documents/MEASURING_AND_FOLDING_GUIDELINES.pdf




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Polybag Sticker Placement

Sealing Option #22" wide clear tape

Half moon or Butterfly ventHoles

Barcode StickerPlacement

Polybag Requirements by Division Nordstrom understands that every part of our business has an impact on the environment. In order to help reduce packaging please follow these polybag requirements by division: DIVISION POLYBAG Women's, Girl's & Infant Apparel Bulk Wrap Individual

Store Packed (No hanger inserted) X Bulk PO (No hanger inserted) X GOHF (Hanger inserted, shipped flat) - Per Tech Pack ONLY

X

Roll Packs - tie & bag multiple units together X Men's & Boy's Apparel Bulk Wrap Individual

Store Packed X Bulk PO

X

GOHF (Hanger inserted, shipped flat) - Per Tech Pack ONLY

X Roll Packs - individually roll & tie (no individual poly-bag necessary) X

Accessories; Women's, Men's & Children's Bulk Wrap Individual Scarves

X

Lingerie - Daywear

X Sleepwear

X

Women's

X Men's

X

Children's - (If GOHF, entire hanger must be inside poly-bag)

X Handbags/Wallets

X

Hats X Bedding & Linens

X

Shoes Bulk Wrap Individual Toe tissue, stick (if necessary) and 1 pc. of tissue in an "S" pattern

Nordstrom.com Bulk Wrap Individual Store 808 - DC 599

X

Store 568 - DC 569

X NRHL: NordstromRack.com|HauteLook.com Bulk Wrap Individual

Store 828 - San Bernadino, Ca

X Store 591 - 3PL Bergen

FLS & Rack Reserve Stock (RS PO type) (FLS Only FALL of 2016) Bulk Wrap Individual Store 189 - DC 89

X

Store 188 - DC 499

X Store 169 - DC 699

X

Rack Reserve Stock (FALL of 2016) Bulk Wrap Individual Store 179 - DC 89

X

Store 178 - DC 499

X Store 177 - DC 699 X

Note: Questions regarding packaging should be directed to [email protected].



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Apparel Full Line Store and Rack

• Do not over-pack or under-pack the carton • Place a single piece of cardboard on the top and bottom of each carton for protection when

opened • Minimize use of fillers such as confetti, paper, cardboard, or tissue paper to fill up the empty

space within the cartons. The appropriate size carton for the items should be used and it should not exceed Nordstrom’s max carton requirements

• Limit the use of tissue to one piece per garment, or refer to Tech Pack • Refer to the Tech Pack for other internal packaging requirements and limitations

Nordstrom.com For the preferred method of shipping product to Nordstrom.com see section 5 of the Nordstrom.com Supplier Compliance Manual. Leather and Suede special instructions Due to the delicate nature of leather and suede garments, special precautions must be taken to ensure the quality and presentation of the garments.

• 100% Leather garments must have a hanger inserted (GOHF) and be individually polybagged in a vented opaque polybag (the material is polyethylene, 0.006mm)

• Anti-Mold Chip must be placed in the pocket of each garment (do not use silica) • All metal ornamentation (zipper pulls, drawstring ends etc.) must be wrapped in tissue paper • Use button covers to ensure surrounding garments are not marked by uncovered buttons • Leather and Suede jackets must also have a paper shield covering the shoulders for light

fastness protection

Footwear Full Line Store and Rack

• Pack shoeboxes one box deep and in the same direction with the shoebox labels facing the top of the carton

• Do not double stack • Anti Mold Chips in each shoe box • Use minimal dunnage (no foam or cardboard separators, plastic shoe forms or sticks and no

polybags Nordstrom requires that any Anti Mold Chips/Antimicrobial Pesticide vendor they use or purchase from for Nordstrom orders, officially certify that their products have been appropriately registered with the U.S. EPA under FIFRA (Federal Insecticide, Fungicide and Rodenticide Act). Nordstrom also requires that the Anti Mold Chips/Antimicrobial Pesticide we use must be 100% environmental friendly, with anti-mold agents that volatilize and completely surround the protected objects in their packaging environment in order to inhibit or eradicate the growth of mold and bacteria.

Nordstrom.com

• Pack each purchase order separately. Pack by SKU (one color and size per carton). No musical packing

• If quantities do not allow for a full carton of single SKU (size, color) suppliers are allowed to mix size, not color. Cartons that are mixed must be clearly marked ‘MIXED’

• Shoes must be packed one layer deep, shoebox labels facing the top of the carton • Each shoebox must be rubber banded • Do not fill carton with empty shoeboxes as filler; if needed use Kraft paper





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Accessories Full Line Store and Rack

• Minimize the layers of packing materials. If the item is boxed, do not use plastic • Eliminate double bagging. The outside shipping carton provides ample protection • Where applicable, use master polybags for multiple units • Use one layer of tissue only between plastic items on the inside to prevent fusing

Nordstrom.com The following items must be placed on a jewelry card:

• Earrings • Necklaces (with the exception of bulky necklaces which will not tangle) • Hair Accessories (with the exception of headbands) • Rings • Broaches/Pins • Tie Clips • Cuff Links

Belts Belts should be coiled so that the right side of the belt faces out. Do not ship belts flat and do not include plastic hangtags on belts. Each belt must be polybagged, with a Nordstrom.com barcode sticker affixed to the outside of the bag. Metal or chain belts that are prone to damage or tangling should be packaged in individual presentation boxes or bubble bags. Bottled Liquids/Lotions To prevent leakage during shipping ALL caps and lids (including twist caps) on bottled liquids or lotions must be secured with a tamper proof seal or be taped down. Cosmetics Tamper resistant seals must be included on all cosmetic merchandise. In addition, all cosmetic items must be completely sealed, with shrink-wrapping or heat sealing being the preferred methods. Liquid items must be protected with a layer of bubble wrap and a size-appropriate polybag. Hats As necessary to retain their shape, hats may be stuffed with tissue paper or other appropriate dunnage material. Each hat must be polybagged, with a Nordstrom.com barcode sticker affixed to the bag. Hosiery Exposed Hosiery must be individually polybagged (to protect Hosiery from damage) sealed and with a Nordstrom.com barcode sticker affixed to the outside of the bag. If the Hosiery is not exposed there is no need to polybag. Large Gifts Larger gift items (minimum dimensions 10” x 10” x 6”) must be packed ready to ship to customers. Each item should be packaged appropriately and placed in its own box of sturdy corrugated construction with a minimum bursting strength of 200 lbs. The box should be as close to square or rectangular as possible and should be a good fit for the item:

• The box must be new and not used/reused • All empty space around the item should be filled with dunnage, bubble wrap, Kraft paper,

foam wrap, or expanding foam. No printed newspaper of any kind should be used • No staples may be used in the packaging process, including boxes (seal with tape) • If the item is fragile, the box should be marked with a ‘Fragile’ sticker on two sides • Barcode sticker must be placed on outside of box



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Men’s Ties Ties must be placed in a presentation box. Each tie box must be polybagged, with a Nordstrom.com barcode sticker affixed to the outside of bag. Multi-packs Each pair or unit should be packaged individually unless the purchase order indicates that the merchandise is to be sold in multiples. Multi-Piece Gift Items Barcode sticker may be attached to the bottom of the outermost box containing all pieces. It is not necessary to individually label each piece. Presentation Jewelry Boxes Each item must then be placed in a vendor generic jewelry box with a ½” cotton liner. Box size must be no smaller than 3 ½” x 3 ½” x 1” (standard jewelry gift box size). Note: If the dimensions of presentation box are not large enough to accommodate product (i.e. cuff bracelet) it is acceptable to bubble wrap the merchandise then individually polybag with the barcode sticker on the outside of the polybag. Source for Jewelry Boxes Presentation jewelry boxes may be ordered from:

J.P. Gasway Company Contact: Debbie Lovetinsky Phone: (800) 255-5885 Email: [email protected] Website: www.jpgasway.com

Note: These boxes may also be found at most packaging specialty stores. Polybags/Shrink-wrap Once the jewelry or accessory item has been placed in a presentation jewelry box, each box must then be placed in a size-appropriate polybag. Fold the open end of the bag over the end of the box to create a professional looking presentation, and seal securely by heat sealing or with two pieces of clear ¾” tape. Shrink-wrap is an acceptable alternative to polybags. The polybags or shrink-wrap must be made of clear polyethylene (poly) and must be a minimum of 1.5 mils (.03125mm) thick. Sunglasses Sunglasses must be packaged and shipped in sunglass cases. When using soft sunglass cases place each soft case in a vendor generic presentation box. Each sunglass case or sunglass presentation box must be polybagged, with a Nordstrom.com barcode sticker affixed to the outside of the bag. Socks/Tights/Slipper Socks Must be individually polybagged, heat sealed with a Nordstrom.com barcode sticker affixed to the outside of the bag. Watches Watches must be packaged in individual watch cases or boxes, in a size-appropriate presentation jewelry box with a ½” cotton liner. Each watch box must be polybagged, with a Nordstrom.com barcode sticker affixed to the outside of the bag.


http://www.jpgasway.com/



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At Home Full Line Store, Rack and Nordstrom.com General Requirements The following ‘general’ requirements apply to all Hard and Soft Goods. Follow these and specific packaging instructions below for complete requirements:

• Inner cartons must be packed tightly within the master carton to prevent movement in transit. • Do not over or under pack cartons • Sharp edged items (blades, knives, pruning shears, etc.) must be packed with a protective guard

or sheath securely attached to the item Fragile items Categories include, but not limited to glass, stemware, ceramics, mirrors, beaded garlands, table top items, hurricanes, candlestick holders and candles.

• Fragile or breakable items must be packed with cushioning material (i.e. bubble-wrap, foam, corrugate) around the top, bottom, and all four sides to limit interior movement and protect against vibration, shock and compression encountered in transit

• Barware must be packed in inner packs of 4 • Delicate stemware pieces must be individually wrapped in bubble-wrap or 3/32” micro-foam in

interior corrugated dividers in inner packs of 4 • Multiple fragile items packed in a carton must be separated with corrugate partition/dividers (no

less than 1/8” thickness) to prevent internal contact • Dividers within an inner case must be longer than the item it is protecting to prevent internal

contact with other items in the inner carton • The space between the corrugate divider and the padded product (at its widest point) must be

no greater than ½ inch (12 mm) • A corrugate divider protecting the product in the inner carton in the master carton:

1/2" (12 mm) Maximum

• Beaded garlands (and all items with loose delicate pieces) • Individually polybag or box (each item) • Provide protective packaging (bubble wrap, paper, etc.) around each polybagged item • Label the outside of each polybag with the style number

Lamps and lampshades • All merchandise must be packaged as a selling unit, without any additional repackaging. Shades

should be packaged with the lamp as a single selling unit. Ticketing and packaging is to provide one UPC/EAN for the lamp with the base and shade packed in one carton

• Lamp necks must be protected by corrugate collars or Styrofoam forms • Carton must have a bursting strength of 250 lbs • Insert appropriate protective packaging material, (i.e. bubble-wrap, corrugate sheets, Styrofoam)

to ensure items are secure within cartons • Cartons must have equal product weight distribution • Lampshade must be wrapped in a polybag



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Furniture Includes, but is not limited to tables, chairs, ottomans, side tables, umbrellas, rugs.

• If multiple units are shipped in the same carton, separate with Styrofoam or corrugate • Interior carton corners must be reinforced with corrugate, foam, or Styrofoam forms • All furniture, including rattan and wicker pieces, must be shipped in a carton. Contact the

Nordstrom Buying Agent or [email protected] for exceptions • Rugs must be folded and packed in cartons. If a rug cannot be folded, consult the Nordstrom

Buying Agent or [email protected] for packaging instructions • Knock-down Furniture/Mirrors, glass top tables: Items requiring more than one carton (e.g. a bed

and its components) must be marked with the style on the carton in an ‘x of y’ format. Cartons should be numbered consecutively by PO for each DC. For example: if 3 cartons for a single PO are shipping to DC 89 and 2 cartons for the same PO are shipping to DC 699, then:

Carton 1 for DC 89 will be marked as 1 of 3, Carton 2 for DC 89 will be marked as 2 of 3 Carton 3 for DC 89 will be marked as 3 of 3 Carton 1 for DC 699 will be marked as 1 of 2 Carton 2 for DC 699 will be marked as 2 of 2

In such instances, only 1 GS1-128 carton label, on the lead carton, is required • Component pieces must be protected with foam, bubble wrap, or corrugate to protect the items

from damage during handling and/or shipment • Large component pieces (bed rails, chair legs, table legs, etc.) must be wrapped with protective

padding and shipped in a separate carton. Securely cap ends of such pieces with bubble wrap, cardboard, or other appropriate padding material to protect the piece and prevent potential injury in handling such pieces

• Items such as tile or glass top tables need special protection. Styrofoam or extra corrugate sheets must be added to prevent damage during handling and shipment

• Mirrors/Framed Art to be double boxed, have corner foam cushioning and be labeled as ‘Fragile’ • Packing must allow for opening to inspect the piece inside, resealing, and shipping to the

customer in the same box • All hardware and assembly instructions must be in a sealed pouch or bag. Tape must not come

in contact with finished surfaces of product Merchandise Treatment

• If required, fumigate merchandise immediately prior to shipping. Fumigation documents should be sent with customs documents. U.S. Customs requires fumigation for brass products. Apparel and textiles must be packed separately from fumigated items

• Merchandise that is prone to picking up odors or attracting vermin (e.g. brass and textiles) must be sealed and protected

• Humidity sensitive items (e.g. untreated steel) must be protected with a suitable corrosion inhibitor



Section 6: Packing Methods (FLAT GOHF GOHW GOHH)

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SECTION 6 PACKING METHODS

Packing Methods Please pack according to the ‘PACKING METHOD’ code that is on the Purchase Order:

• FLAT: Flat Pack garments are folded flat in shipping cartons with no hanger inserted or in box • Roll Pack: Garment rolled and tied

o Women’s – 4 to 6 pieces rolled and tied together o Men’s – tied individually

• GOHF: Garment on Hanger, Flat (Garment on VICS hanger, flat in carton) o Carton width must allow the hanger to fit squarely in the carton (not at an angle) o Do not use rubber bands or other material to bind hangers together

• GOHW: Garment on Hanger, Wardrobe (Garment on hanger, hanging in shipping carton) o Do not use rubber bands or other material to bind hangers together. o This pack type should only be used at the request of the Agent of Planner (rarely used)

• GOHH: See below

GOHH – Garment on Hanger, Hanging These instructions apply only to merchandise shipped hanging GOH (GOHH Packing Method). They do not apply to garments shipped in cartons with hangers (GOHF). GOHH is only used if requested by the Product Developer; contact Product Developer for confirmation when requested. Garments are in the shipping container, on hangers, hanging on rail, rope or trolley and not in a carton

• ALL GOH shipments are required to be store packed. No Exceptions • Please follow the hanging /flat Grid in this manual for all shipments going to Nordstrom.com. No

GOH shipments are to be shipped to 808/0599 or 568/0569 • Do not use rubber bands or other material to bind hangers together • Pre-sort garments in the following order:

o Purchase Order o Style o Distribution Center o Color o Store o Size

• GOHH merchandise must be individually polybagged • Pre-mark the outside of the polybag with the following information:

o Purchase Order o Style number o Distribution Center o Color code o Store number o Size

• Place a hangtag on the lead end garments of each purchase order that contains the following information:

o Factory Name o Purchase Order o Consignee o Total Pieces for the Purchase Order

• Each garment polybag must have a colored sticker to designate the destination DC as follows:

Destination DC Sticker Color DC 89 Yellow DC 299 Black DC 399 Green DC 499 Pink DC 699 White DC 799 Orange DC 569 NO GOHH DC 599 Blue


Section 7: Carton Requirements and Carton Markings

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SECTION 7 CARTON REQUIREMENTS AND CARTON MARKINGS Carton Strength (Master and Inner Carton) The following box strength recommendations are based on packaging industry standards as well as experience based on what we see in our Distribution Centers:

Carton Weight (LB)

Carton Weight (KG)

Bursting Strength (psi)

Corrugate Type

0-30.0 0-13.6 200 Single-wall (3 ply) 30.1-55.0 13.7-25.0 200 Single-wall (3 ply) 55.1-80.0 25.1 – 36.4 275 Double-wall (5 ply)

Single-wall (3 Ply) Corrugate

Liner

Corrugated

Liner Double-wall (5 Ply) Corrugate

Corrugation direction should be maintained as shown below on all cartons for stacking strength.

Note: These standards are for both ‘master’ carton and ‘inner’ carton. Inner Carton - An inner pack refers to the quantity of product packaged together inside the master carton. In many cases, when we receive an incorrect inner pack, the inventory must be repackaged.

LinerCorrugated

LinerCorrugated

Liner



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Carton Transit Testing Nordstrom holds all suppliers and agents accountable to provide documentation upon request of Vibration and Drop testing in accordance with the International Safe Transit Association industry standard test procedure, ISTA-1A & 1B. Vibration test A 45 minute carton vibration test: 15 minutes in the base down, 15 minutes in the side down and 15 minutes in the back down orientations. The frequency of the test platform will be adjusted until the package just leaves the platform surface. 14200 cycles on vibration tables on 2 sides. The frequency of the vibration depends on the size and weight of the products. However, normally will be around 200 cycles per minute. Drop test This test consists of a series of ten free fall drops from heights that vary with weight as noted below.

Package gross weight Drop Height 1 - 20 lbs (1 – 9 Kg.) 30 inches (76 cm) 21–40 lbs (10 - 18 Kg.) 24 inches (61 cm) 41 – 60 lbs (19 – 27 Kg.) 18 inches (46 cm)

Dropping sequence and Orientation of the impacts are as follows. Must be performed in the following order:

1. Most fragile corner 2. Shortest edge radiating from that corner 3. Medium edge radiating from that corner 4. Longest edge radiating from that corner 5. Flat on one of smallest surface 6. Flat on the opposite smallest surface 7. Flat on one of the medium surface 8. Flat on the opposite medium surface 9. Flat on one of the largest surface 10. Flat on the opposite largest surface

1.

2.

3.

4.5.

6.

7.

8.

9.

10.

Note: Supplier may use the production testing application form when sending a transit package to the testing facility. This form is located in the Quality & Manufacturing section.



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Carton Size and Weight Restrictions FLS and Rack Use cartons of uniform size that do not exceed our maximum carton dimensions: Maximum Carton Dimensions and Weight Length Width Height Weight 36 in 27 in 30 in 50 lb * 91.44 cm 68.58 cm 76.2 cm 22.68 kg

Note: Maximum weight allowed for fragile ‘Home’ product is 40 lbs. If the product requires cartons that exceed these maximum dimensions, suppliers must contact [email protected] for approval to ship with over size cartons. Carton weight (in pounds) and dimensions (in inches) must be written on the outer carton in letters 1.5 inches (3.81 cm) for cartons that exceed the maximum carton dimensions and weight listed above. Pack in a manner that maximizes carton space and minimizes damage during shipping. Over-packing can cause carton bulging and under-packing can cause carton crushing. Nordstrom.com Nordstrom.com requirements can be found in the Nordstrom.com Supplier Compliance Manual in section 6. Carton Sealing Taping Package closure must maintain interior cleanliness and ensure that contents remain intact during shipping and handling.

• Master Cartons must be sealed (top and bottom) with 3- inch (7.5 cm) patterned vinyl or paper reinforced C-TPAT approved security tape

• Use only ONE kind of tape. • In a rare situation when a factory runs out of the patterned tape, and another tape must be used,

the freight forwarder must be notified • C-TPAT requirement: Use tape printed with a unique pattern or identifier such as factory name,

or unique pattern, to discourage unlawful opening of carton • Do not use cellophane or plain clear tape • Tape must be moisture/temperature resistant and have an adhesive quality that resists drying in

transit • Seal cartons in such a manner as to avoid gaps using the ‘H-seal pattern’ as shown below:





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NOT ACCEPTABLE

ACCEPTABLE

Metal Stapling Do not use metal staples to seal individual cartons. Metal staples are acceptable for carton construction (manufacturer joint), not for carton closure material. Strapping All strapping is prohibited. This carton-sealing method presents a safety hazard and may cause handling problems in the Distribution Center’s automated conveyor system.

Masterpack Guidelines – for Store Pack orders only In the event that individual store cartons are too small to be conveyable, the cases for multiple stores can be combined for one purchase order into a Masterpack. Masterpack packaging is intended for exceptionally small items, (i.e. jewelry and accessories):

• Identify carton as Masterpack by writing or labeling ‘MASTERPACK’ (in English) • Identify inner cartons of the Masterpack by writing the letter ‘M’ beside each GS1-128 (formerly

UCC-128) carton label • Inner cartons must be store packed and marked by store number • Inner cartons must have a GS1-128 (formerly UCC-128) shipping label properly affixed • Inner cartons must be made of shippable cardboard. Plastic bags are unacceptable • The Masterpack (outer) carton must comply with the carton weight and dimension requirements

Carton Markings Full Line Stores/Rack/Nordstrom.com In addition to the GS1-128 carton label (formerly UCC-128), one end and one side of each carton must be marked with the following information:

• DC (number) • PO number • Department (number) • P.O. Type – see Glossary for explanation • Store number (if Store Pack) • Carton number (in x of y format - by DC/PO) • Style/Color/Size – (human readable description) • Total Pieces • Country of Origin • Port of Entry • Gross Weight • ‘Fragile’ (if applicable)

Notes:

• For Domestic shipments only shipping with an ASN (advanced ship notice) and a GS1 128 label then there is no need for markings

• DO NOT place the Nordstrom name on the cartons


Section 8: EDI Requirements

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SECTION 8 EDI REQUIREMENTS Nordstrom Product Group (NPG) supports Electronic Data Interchange (EDI). The intention is to eliminate all paper media by trading business electronically via VICS EDI. Non-compliance of these guidelines may result in an expense offset fee. These requirements apply to NPG shipments only. Additional requirements for Nordstrom Full Line and Rack can be found at www.nordstromsupplier.com in the Nordstrom Full Line and Rack Manual.

NPG Required Electronic Documents

The following are the types of electronic data Nordstrom is using: Document # Description Version EDI 810 Invoice 4010VICS EDI 850 Purchase Order 4010VICS EDI 856 Advance Ship Notice with related GS1-128 4010VICS EDI 860 – Domestic Only PO Change Buyer Initiated 4010VICS EDI 997 Functional Acknowledgement 4010VICS

Notes: Nordstrom sends a 997 (functional acknowledgment) back within 24 hours for any inbound file received; a 997 indicates receipt of a file only. Nordstrom.com drop ship, Full Line and Rack suppliers should continue to follow existing EDI requirements. Above transactions apply only to NPG orders.

EDI Sender/Receiver ID’s NPG Only Purchase Order (850); Full Replacement (850FR); Purchase Order Change (860); Return Functional Acknowledgment (997)

Qualifier: ZZ ID: NORDNPG Invoices (810) and return Functional Acknowledgment (997) Qualifier: ZZ ID: NORDNPG Advanced Ship Notice (856) – Domestic only - and return Functional Acknowledgment (997) Qualifier: ZZ ID: NORNPGA PASN Advanced Ship Notice - P856 - Carbon Copy Relationship (Foreign Only) Qualifier: ZZ ID: NORDASN

Third Party Service Provider Contact Information – Foreign Only

TradeLinkOne US, Turkey, Europe and all other Territories: Mr. Dan Entac – Managing Director [email protected] Tel: 704-338-1688

Asia Pacific: Mr. Lewis Ling – Business Development Director [email protected] Tel: 852-9206-4205

EcVision The Americas: Robert Madson – Major Account Manager [email protected] Fax: 636-660-1206 Tel: 732-785-3915

All other countries: Iris Ho – Business Development Manager [email protected] Fax: 852-2788-2423 Tel: 852-3010-2286 / 852-2788-1010

Domestic Orders – Please email [email protected] for a list of certified NPG Domestic EDI Providers.


http://www.nordstromsupplier.com/Content/sc_manual/SupplierCompliance%20master.pdf








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Advance Ship Notice Requirements Non-compliance of the ASN guidelines here may result in expense offset fees. These requirements apply to the Nordstrom Full Line, Nordstrom Rack stores, Nordstrom.com and NPG Domestic. Note: The Internal Vendor Number (IA) is the Nordstrom assigned Supplier Number or AP assigned Vendor Number. This information must be sent in either the REF/IA or N1/SF Consolidated ASN Requirements Expense offset fees will apply if the following requirements are not met.

• One VICS 856 ASN with carton level information per shipment, per ship-to location (DC) • Each ship notice must contain its own unique sub-bill of lading number • The ASN must be transmitted and received by Nordstrom’s warehouse management system prior

to the shipment’s arrival in the distribution center • Please reference the EDI 856 Version 4010 PDF document for mapping details

UPS ASN Requirements

• Nordstrom requires one VICS 856 ASN per carton for all UPS shipments • The tracking number provided by UPS must populate the sub-bill of lading field (REF*BM

segment) and the PRO number field (REF*CN segment) • The ASN must be transmitted and received by Nordstrom’s warehouse management system prior

to the shipment’s arrival in the distribution center • Please reference the EDI 856 Version 4010 PDF document for mapping details

Masterpack ASN Requirements In the event that small individual store cartons for multiple stores (going to the same DC) are combined for one purchase order into a masterpack. Nordstrom maintains two masterpack ASN requirements depending on the mode of transportation used:

1. Non UPS shipments: ASNs or consolidated master-packed shipments must include: • REF*BM (sub-bill of lading) segment containing the unique sub-bill of lading number • N1*ST segment containing the correct ship-to location (i.e. distribution center) • N1*BY segment containing the appropriate store destination • MAN segments reflect the correct GS1-128 case IDs for all the cases within each master case • The outer (master) carton must be clearly identified as a masterpack by writing or labeling the

word ‘Masterpack’ on the outside of the case 2. UPS shipments: ASNs for consolidated master-packed shipments for UPS must include:

• REF*BM segment (sub-bill of lading) containing the UPS tracking number • N1*ST segment containing the correct ship-to location (i.e. distribution center) • N1*BY segment containing the appropriate store destination • MAN segments reflect the correct GS1-128 case IDs for all the cases within each master case • The outer (master) carton must be clearly identified as a masterpack by writing or labeling the

word ‘Masterpack’ on the outside of the case ASNs for ‘No Charge’ Merchandise

• Shipments containing ‘no charge’ merchandise (i.e. testers, samples) must be packed in separate cases from the retail merchandise and clearly marked as ‘no charge’

• Separate inner cartons of ‘no charge’ merchandise may be packed within large cases of retail merchandise but must be clearly marked as ‘no charge’ and maintain separation from retail merchandise. ASNs are not required for ‘no charge’ merchandise shipped in this manner

• ‘No charge’ merchandise shipped in any other manner, including loose within cases containing retail merchandise must have valid UPCs within the Nordstrom inventory system and must be accurately represented within the ASN for that shipment

• Expense offset fees will be accessed for inaccurate ASNs containing ‘no charge’ merchandise that do not meet these requirements



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ASN Requirements for Store vs. Bulk-Pack Purchase Orders Bulk-Packed POs Instructions on how to pack are indicated by either ‘STORE’ or ‘BULK’ on the PO REF*PGC segment. When a PO is written as bulk (indicated ‘BULK’ in the REF*PGC PO segment) this means that the supplier will pack the shipment by style, color and size shipped to the specified DC in the PO. Bulk shipments should be packed or marked by the ship to DC location. The ASN requirement for bulk shipments is that there is one ASN for each ship-to location (DC) that the shipment is being sent to. Standard ASN requirements still apply - there must be one ASN per shipment per ship-to location (DC) per day with a unique sub-bill of lading number in the REF*BM segment of the ASN data. In the case of bulk shipments the presence of a ‘mark-for’ segment is not required - this is the segment where the store number is entered when the shipment is packed per store. Example of Bulk:

ISA.00. .00. .ZZ.NORDNPG .12.5083836673 .041031.214 5.U.00401.000005083.0.P.>. GS.PO.NORDNPG.5083836673.20041031.2145.2036.X.004010. ST.850.000015665. BEG.00.SA.12345678..20040429. CUR.BY.USD. REF.DP.0138. REF.PG.WB. REF.IA.0249011337. REF.TC.00.VENDOR PAYS NO FREIGHT. REF.MR.501. REF.PGC..BULK. << BULK-PACK Shipment REF.4D..FOB. REF.ZZ..ALL NORDSTROM P.O.TERMS & CONDITIONS APPLY Store-Pack POs POs written as store-packed (indicated ‘STORE’ in the REF*PGC PO segment) means that the supplier is required to pack the shipment by store shipped to the specified DC(s) in the PO. Store-packed shipments should be packed and marked by store. The ASN requirement for store-pack shipments is that there is one ASN for each ship-to location (DC) that is being sent to. Standard ASN requirements still apply, there must be one ASN per shipment per ship-to location per day with a unique sub-bill of lading number in the REF*BM segment of the ASN data. In the case of store-packed shipments, the presence of a ‘mark-for’ segment is required - this is the segment where the store number is entered for each case. Example of STORE:

ISA.00. .00. .ZZ.NORDNPG .12.5083836673 .041031.214 5.U.00401.000005084.0.P.>. GS.PO.NORDNPG.5083836673.20041031.2145.2037.X.004010. ST.850.000015666. BEG.00.SA.12345678..20040927. CUR.BY.USD. REF.DP.0026. REF.PG.RW. REF.IA.0809611009. REF.PD.RO.RACK ORDER. REF.TC.00.VENDOR PAYS NO FREIGHT. REF.MR.501. REF.PGC..STORE. <<STORE-PACK Shipment REF.4D..FOB



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Vendor Accuracy Audit Program Nordstrom uses warehouse management technology to receive merchandise using the ASN and pay suppliers with EDI invoices. Therefore, suppliers must make every effort to ensure that shipments are 100% accurate. Nordstrom’s audit program samples a percentage of all shipments received against the corresponding ASN to monitor accuracy. If the sample does not match what was indicated per the ASN an inaccurate offset fee will be applied.

• Nordstrom requires that all vendor ASNs are 100% accurate. Nordstrom has implemented an accuracy audit program to ensure compliance and accuracy. This audit program compares the UPC/EANs physically contained within the carton to the UPC/EANs on the corresponding ASN as well as a review of the vendor’s floor ready compliance. When audit results indicate errors, Nordstrom will discontinue the use of the ASN when processing the shipment and a offset fee will be applied for each shipment processed manually until accuracy is attained

• Nordstrom is committed to maintaining a high level of accuracy while turning merchandise to the selling floor as quickly as possible through the use of our cross-dock program. This is possible only when the merchandise is 100% floor ready and the accuracy of the vendor’s shipments and ASNs remain high

• If the ASN does not match the merchandise received in the physical shipment a offset fee will be applied

GS1-128 Shipping Label In accordance with GS1 (Global Standards) US, Nordstrom’s label requirements follow standard GS1/EAN SSCC-18 common label formats. Detailed information about the SSCC-18 data structure and associated GS1/EAN-128 symbol can be found online at www.gs1us.org. Offset fees are applied if the GS1-128 labels are missing or un-scannable. Reasons why a label would be identified as missing or un-scannable:

• If GS1-128 label is missing from cases • Does not scan at all • Scans incorrectly (sometimes the number will ‘wrap’ (the last digit is read as being the first) • More/less than 20 digits • Invalid characters (presence of symbols or alpha characters) • Duplicate barcodes (duplicate barcodes will not be accepted into warehouse system) • Photocopy (photocopies of labels taped to cases will not scan correctly) • Poor print quality will cause the label not to scan correctly (barcode prints with ‘skip lines’ if printer

skipped while printing) • Defaced • Partially missing • No quiet space around barcode (cannot ‘bleed’ off the edge of the label) • Barcode and human readable are different (barcode must decode to the human readable number

printed on the label) • Barcode is too big (bleeds to edge of label) or too small • Tape over label (including ‘clear’ tape)

http://www.gs1us.org/



29

GS1/EAN 128 Requirements • Ship-to address: Must include the distribution center number and address, or distribution center

number and consolidator’s address Store address is ONLY utilized in the rare case of direct to store shipments

• Vendor name and address • Ship-to postal code • Carrier name • Pro-number (preferred, but optional) • Bill of lading – If not available, leave blank *required in EDI 856 Data. • Purchase order number • Department number • Carton X of Y (by DC) • Mark-for Store Number (30 pt Bold font) • Store Barcode • 20 Digit SSCC number: Include barcode and human readable • The label must be 4” x 6” (105mm x 148mm) conforming to GS1standards

Label Placement

• The GS1-128 label must be placed on the longest side (closest to the perforated end) of the carton

• Barcodes must be printed in vertical bar configuration • Placement of the label must be such that the bottom edge of the barcode containing the SSCC-18

is located at least 1.25” from the bottom of the shipping container • The outermost bar of the barcode cannot be closer than 1.25” from the vertical edge of the

shipping container • Based on the dimension of the cartons; if unable to have the barcode containing the SSCC-18 at

least 1.25” from any edge of the shipping container. We ask that suppliers place the GS1-128 carton label on ‘top’ of the shipping container (avoiding the seam/not taping over) so to have the 1.25” clearance around the barcode.

Note: Cartons should only contain one unique GS1-128 label. All additional 20-digit ‘internal’ barcodes on the carton must be marked out or covered as this is in conflict with the barcode on the GS1 -128 shipping label.

Symbol Quality

• Minimum print quality is 1.5 (C) • Recommended print quality is 2.5 (C) • Measurement aperture is 0.01” (0 254mm) • Inspection wavelength is 670 nm (+ or - 10 nm)



30

Nordstrom GS1/EAN 128 Label Zones and Dimensions The label is formatted into several information zones. Zones include both human readable information and GS1/EAN-128 information. Each zone contains a zone title, indicating the information contained in that zone. These titles should be placed in the upper left-hand corner of the zone in 6 pt. text.

ZONE A (1.5”)

ZONE B (2.5”) 0.8”

1.0”

1.2”

1.2”

1.8”

ZONE D (2.0”)

ZONE C (2.0”)

ZONE E (4.0”)

ZONE H (2.0”)

ZONE I (4.0”)

ZONE G (2.0”)



31

GS1-128 Label Format and Sample (Actual size of label is 4 inches x 6 inches; sample below is enlarged.)

From TO

(420) SHIP TO POSTAL CODE CARRIER

STORE

SSCC-18

Vendor NameAddress Line 1Address Line 2Address Line 3

CARR: Carrier Name

PRO: 12345678901234567890123456789B/L #: 12345678901234567890123456789

PO #: 12345678901234 Carton 1 of 2

DEPT: 0012DC #: 699VEND: 1234567 CASE QTY: 1234

STORE # 0001

(00) 0 0046863 000008235 7

(91) 0001

(420) 90266

(Must be 30 PT Bold Font)


Section 9: Appendix

32

SECTION 9 APPENDIX

Folding and Hanging Guidelines Refer to the item Tech Pack for the Fold Method code to follow.

• Fold Diagrams and their corresponding Fold Method codes by are grouped as follows in the Appendix:

Folding Bottoms – Flat Pack Folding Tops - Flat Pack Folding Outerwear - Flat Pack Folding Sleepwear - Flat Pack Folding Under garments - Flat Pack Hanging Bottoms General Hanging Clip-in Hanging

• Fold or Hang as specified in the Tech Pack prior to inserting the garment into a polybag • Price tickets must be shown with the print side up in the polybag • Fold up the open end of the polybag and secure with tape

NOTE: These Folding and Hanging Methods must be followed to meet Nordstrom requirements and can be found on this website in the Technical Design section.

Glossary Term Definition

Airway Bill (AWB) The air industry’s equivalent to the motor Carrier’s Bill of Lading.

Advanced Ship Notice (ASN)

Electronic packing slip or 856.

Bill of Lading A contract of carriage between shipper and Carrier. A Bill of Lading serves three purposes:

• It sets the terms and conditions of the contract • It acts as the receipt for the goods to be transported

It provides documentary evidence of the party entitled to deliver.

Bill Receiver Freight invoice payment term unique to DHL Express. When a shipment is sent ‘Bill Receiver’, charges are billed to Nordstrom.

Cancel Date The Cancel Date shown on the Purchase Order. The Cancel Date is the last day to ship. It is commonly referred to as the ‘Past Cancel Date’.

Claim A deduction processed against a vendor’s account for merchandise returns, shortages, cost differences, markdowns, advertising co-op, rebates, etc.

Cargo Claims Claims written against a Carrier for recoupment of merchandise cost and freight charges as a result of damage or shortage of goods delivered or complete non-delivery.

Carrier Liability A contract Carrier is liable for all loss, damage and delay with the exception of act of God, act of a public enemy, act of a public authority, act of the shipper, and the inherent nature of the goods.


Section 9: Appendix

33

Term Definition

Carton A corrugation packaging type not to exceed 36” x 24” x 24” or 50 pounds.

Contract Carrier A for-hire Carrier who does not serve the general public, but who serves shippers or consignees with whom the Carrier has a continuing contract.

Collect Freight invoice payment terms indicating that charges will be billed to Nordstrom.

Consignee The receiver of a freight shipment, usually the buyer.

Consolidation of Shipment

A Nordstrom requirement that all purchase orders going to the same DC on the same day must be consolidated onto one Bill of Lading or sub-bill, depending on which Carrier is being used.

Consolidator Assembles interliner or LTL shipments, organizes the freight by DC and purchase order, manifests shipments by DC and transmits to each DC to pre-alert them of the merchandise and delivery date. Releases freight by assembly to the DC.

Cubic Feet Carton length times width times height. Cubic feet measurement must be provided for Over Shipments.

Customer’s Owned Goods

Merchandise that has already been sold to a customer. Customer’s Owned Goods are usually Repair Claims being sent back to Nordstrom from the repair vendor.

DC Nordstrom Distribution Center. The DC is usually the Ship To point on the Purchase Order.

Department Number The department number is found on the Purchase Order under ‘Dept. No.’ The department number contains a type of merchandise belonging to a group of departments in a merchandise division.

DimWt Carton length x width x height. DimWt or cubic feet measurement must be provided for Over Shipments.

EAN European Article Number. A unique thirteen digit vendor number, the European equivalent of a UPC code.

EDI Electronic Data Interchange. An all-inclusive term for Electronic Data interchange transactions.

Electronic Documents The Electronic Documents utilized by Nordstrom include: Electronic Invoice EDI810 Version 4010VICS UPC Catalog EDI832 Version 4010VICS Purchase Order EDI850 Version 4010VICS Product Activity Data EDI852 Version 4010VICS PO Acknowledgment EDI855 Version 4010VICS Advance Shipment EDI856 Version 4010VICS PO Buyer Initiated EDI860 Version 4010VICS GS1-128 Carton Label Version 4010VICS Functional Acknowledgement EDI997 Version 4010VICS


Section 9: Appendix

34

Term Definition

Floor Ready Term referring to merchandise that is received ready to be transferred directly to the selling floor.

Freight Allowance Amount of freight the supplier pays per purchase order or signed Corporate Freight Partnership Contract (freight agreement). 0 Supplier pays no (zero) freight costs. 1 = 100% Full, Paid: Supplier pays 100% of the freight costs. 2 = 50% ½, Half: Supplier pays 50% of the freight costs. 3 = 60% Difference between Air and Surface. On air shipments

only, supplier pays 60% of the air freight costs. 4 = 30% Half the difference between Air & Surface. On air

shipments only, supplier pays 30% of the air freight costs.

Freight-Only Invoice A invoices for prepaid freight charges sent to the DC Traffic Office. Nordstrom only reimburses for freight charges associated with jewelry, watches, gourmet food shipments and consignment orders.

Freight Chargeback (See Freight Agreement and Freight Violation Chargeback Codes/Descriptions in Nordstrom Routing Guide for chargeback reason codes and descriptions)

Supplier freight deduction document. There are two types of freight chargebacks:

• Agreement: Supplier agrees to share freight charges • Violation: Supplier is charged full freight charges plus a handling

fee of $100. Violation is either of Purchase Order contract or the Carrier Selection & Routing Guide. Nordstrom deducts freight charges owed from the next check remittance

FOB Point A term of sale that defines who will incur transportation charges for the shipment, who will control the movement of the shipment, or at which point the title to the goods passes to the buyer. The original meaning was ‘free on board’ ship.

• FOB Factory: Title of goods passes to the buyer at the factory. Supplier pays no (zero) freight, unless a freight allowance is applicable

• FOB Consolidator: Title of goods passes to the buyer at the consolidation point. Supplier pays all freight costs to the point of consolidation, plus any additional freight costs, dependent on what is agreed in the freight allowance field on the PO

• FOB Store: Title of goods passes to the buyer at the Nordstrom DC or Store. Supplier is liable for the shipment until it reaches Nordstrom. Please note that FOB Store does NOT mean ship Direct to Store. Refer to the ‘FOB Point’ Purchase Order field

Domestic If supplier is responsible for clearing customs or producing in the U.S., then supplier is ‘domestic’.

Full Freight The supplier/shipper agrees to pay 100% of the freight charges. Refer to the ‘Freight Allowance’ Purchase Order field.

Full Load Shipments weighing over 1,000 lbs for Air shipments and 10,000 lbs for


Section 9: Appendix

35

Term Definition

Surface shipments. To have Full Load Shipments considered for possible Volume Shipment Routing, call the Nordstrom Volume Shipment Routing Desk at (503) 978-3042 at least 3 days prior to the requested ship date.

Gross Weight Entire weight of goods including merchandise, packaging materials and cartons

Hazardous Materials A hazardous material is a substance that poses more than a reasonable risk to the health and safety of individuals and includes products such as explosives, flammables, corrosives, oxidizers, and radioactive materials. Includes perfumes and other contents packaged under pressure being shipped via Air and Air shipments that contain Dry Ice cold pack.

Importer of Record The company or individual who is listed as the importer with U.S. Customs at the time the goods enter the U.S. The Tax ID# or social security number of the ‘Importer of Record’ must also be submitted to Customs. The Importer of Record bears all responsibility and liability for the imported merchandise.

Inbound Freight Freight en route to a Nordstrom facility (usually a Distribution Center).

Inner Carton Carton within a Master Carton. Must have Inner Carton markings.

Interliner The pickup Carrier, usually for an LTL shipment. The Carrier transports merchandise from the vendor to a consolidator.

Jewelry Jewelry and watch shipments are shipments for departments 28, 68, 72, 89 and 214. See Jewelry and Watch Shipping Procedures (Section 3) in Nordstrom Routing Guide.

Landed Duty Paid The total cost of a product delivered to a given location, i.e., the cost of production plus the transportation cost to the customer’s location. U.S. Customs Clearance is the responsibility of the seller. The seller or agent of the seller is the ‘Importer of Record’. All U.S. Customs duties and applicable taxes are for the account of the seller. Delivery to the named place of destination is for the account of the seller.

LTL ‘Less than truckload’, a shipment weighing less than the minimum weight required to use the lower truckload rate. A pickup/interliner Carrier direct to the DC’s or into a consolidation. Usually shipments over 70 lbs and under 10,000 lbs.

Lumper A term applied to a person who assists a motor Carrier in the loading and unloading of property.

Manufacturer ID Assigned by Nordstrom and is transmitted on EDI PO this ID is used to identify the manufacturer.

Master Bill of Lading A uniquely numbered contract of carriage document that summarizes more than one DC shipment or sub-bills of lading. The Master Bill of Lading is the document that is signed by the Carrier driver.


Section 9: Appendix

36

Term Definition

Master Carton Holds Inner Cartons. Must have Outer Carton markings.

Masterpack Outer shipping carton that holds ‘Store Packed’ cartons that are too small to be conveyable.

Mode Method of transportation (service) used for shipments, usually Surface and sometimes Air. Refer to the ‘Ship Via Routing Guide or shipping method’ Purchase Order field.

Nordstrom.com This Division of Nordstrom, Inc. sells product direct to the customer via Internet Sales.

NPG Nordstrom Product Group.

Outbound Freight Freight en route from a Nordstrom facility to another Nordstrom facility or a vendor.

Order Date Approved Date

The date the order was approved in Nordstrom buying system & initial EDI will transmit to the manufacturer.

Packing Method Manner in which merchandise is packed and specified on PO.

Pickup Carrier The interliner Carrier, usually for an LTL shipment. The Carrier transports merchandise from the supplier to a consolidator.

PID Product Information number or vendor style number. Also known as vendor product number or VPN.

POD Proof of Delivery.

PO TYPE Denotes PO designated for special event such as sale or store opening.

PO Verification Purchase Order Verification is a service provided by our consolidators. It confirms that the Purchase Order is active and is ready to ship. PO Verification may also be performed via email to Nordstrom. See Section 2: Shipment Preparation in Nordstrom Routing Guide for further information.

Prepaid Freight invoice payment term indicating that charges are billed to the shipper or supplier.

Purchase Order (PO) A legal, binding contract between the Nordstrom buyer and the supplier. The Purchase Order number is an 8-digit identifier and is required on all packaging and documentation.

QR Quick Response. The capability to send sales information to a vendor and have merchandise replenished immediately via EDI transactions.

Refusal A refusal occurs when a Purchase Order delivered to a consolidator or Nordstrom facility is in violation of the Purchase Order contract. Refusals are put On Hand and all expenses are borne by the seller. The seller has 30 days to give disposition to the agent in possession of the shipment. After 30 days, the shipment may be salvaged to recover expenses.


Section 9: Appendix

37

Term Definition

Return Authorization An authorization number which is obtained from the supplier prior to the shipping return vendor claim.

Samples Merchandise not for resale. Samples usually have no cost.

Shipper The sender of the freight shipment, usually the seller or seller’s warehouse.

Shipping Window – NPG Foreign

The period of time between (and inclusive of) the PO Earliest Ship Date and Late Ship Date.

Short Shipments Shipment contents which are less than the packing slip count or a Carrier shipment which has delivered less than the carton count on a Bill of Lading or freight delivery receipt.

SKU Stock Keeping Unit. A SKU refers to a specific style, color and size of an item.

Store Pack Packing in PO sequence by style, color and size (SKU) for each store on PO.

Sub-Bill A Bill of Lading always used in conjunction with a Master Bill of Lading. A sub-bill lists the detail information for a DC shipment, including POs and department number, itemized by number of cartons and weight, etc.

GS1-128 Scannable bar-coded label located on the outside of a shipping carton.

UPC Universal Product Code. A unique twelve digit number. The first six digits are a UC Block ID; the next five digits are a specific product identifier (SKU); and the last digit is a check digit.

VAN Value Added Network. The designated communication network used to transmit and receive EDI transactions.

Vendor Number The Vendor Number is found on the PO ‘Pay To Vendor’ section.

VICS Voluntary Inter-industry Commerce Standards for EDI transactions.

VMR Vendor Managed Replenishment. Vendor ‘Basic Stock’ system that automatically creates Purchase Orders and replenishes merchandise based on sales and model information via EDI852 sales and 855 Reverse Purchase Order.

Volume Shipments A Full Load that exceeds the standard size/weight guidelines. • Surface: 10,000 pounds or more, or over 1,800 cubic feet, per

consolidated shipment • Air: 1,000 pounds or more per consolidated shipment

Volume Shipments are considered by the DC for possible Full Load shipment routing.

Weight Break The weight at which Carrier determination is made.


Section 9: Appendix

38

PO Types The Nordstrom PO Types List can be found on www.nordstromsupplier.com under ‘Reference Material’ on the left sidebar. Packing List Examples Packing List with Summary Page for Bulk Pack Orders The Packing List for a Bulk Packed PO must have page breaks between each PO and DC. The Packing List summary page must show a summary of cartons by DC and of SKUs by DCs.

SHIPPER: Supplier name, Address, Phone, and Fax. CONSIGNEE: NORDSTROM INC., BOX 870, SEATTLE, WA 98111 USA

PO NUMBER 11324786 STYLE NUMBER 702862 DEPT 46 ITEM DESCRIPTION LADIES WOVEN SKIRT INVOICE NUMBER DL-1370 DATE JUNE 5, 2004 L/C NUMBER HKH760297 L/C DATE APRIL 4, 2004 SHIPPING TO SEATTLE SHIPPING FROM HONG KONG SHIPPING DETAILS CARTONS/MEASURES Origin Country CHINA Total # Of Cartons 32 Port Of Entry SEATTLE Net Net Weight (kgs or lbs) 3,514.10 Shipment Mode OCEAN Net Weight (kgs or lbs) 2,310.10 Estimated Departure JUNE 15, 2004 Gross Weight (kgs or lbs) 4,814.30 Vessel/Voyage/Flight # SEALAND V.118 Cubic Measurement 1,321.05 DC Destination(s) 89 Carton Dimensions (cm or inches) 110 - 58.42 x 25.40 x 43.18 cm

Cost Center Code PV-Caslon

CARTON BREAKDOWN FOR DC#: 89 CARTON # 1 - 3 Color: Burgundy Carton Store Size T

otal

Gross

Net Net Net

Number Number XS S M L XL Weight Weight Weight 1 10 15 25 8.6 7.2 6.3 2 35 35 9.2 8.3 7.0 3 15 10 25 8.6 7.2 6.3

Color: Brown Carton Store Size T

otal

Gross

Net Net Net

Number Number XS S M L XL Weight Weight Weight 4 10 15 25 8.6 7.2 6.3 5 35 35 9.2 8.3 7.0 6 15 10 25 8.6 7.2 6.3

total 20 30 70 30 20 170 SUMMARY BY SKU FOR DC # : 89

STYLE COLOR SIZE TOTAL XS S M L XL 702862 Burgundy 20 30 70 30 20 170

Brown 10 15 35 15 10 85 Total 30 45 105 45 30 255

http://www.nordstromsupplier.com/Content/SC_Manual/Reference_Documents/PO_Type_List.pdf



Section 9: Appendix

39

Packing List Summary Page for Bulk Pack orders:


PO NUMBER 11324786 STYLE NUMBER 702862 DEPT 46 ITEM DESCRIPTION LADIES WOVEN SKIRT INVOICE NUMBER DL-1370 DATE JUNE 5, 2004 L/C NUMBER HKH760297 L/C DATE APRIL 4, 2004 SHIPPING TO SEATTLE SHIPPING FROM HONG KONG SHIPPING DETAILS CARTONS/MEASURES Origin Country CHINA Total # Of Cartons 32 Port Of Entry SEATTLE Net Net Weight (kgs or

lbs) 3,514.10

Shipment Mode OCEAN Net Weight (kgs or lbs) 2,310.10 Estimated Departure JUNE 15, 2004 Gross Weight (kgs or

lbs) 4,814.30

Vessel/Voyage/Flight # SEALAND V.118 Cubic Measurement 1,321.05 DC Destination(s) Cost Center Code

89, 299, 399, 499, 699 PV - Caslon

Carton Dimensions (cm or inches)

110 - 58.42 x 25.40 x 43.18 cm

Carton Summary Example

DC# CARTONS DC 89 3

DC 299 2

DC 399 6

DC 499 7

DC 699 7

DC 799 7

TOTAL 32 CARTONS

Summary by SKU for entire Purchase Order

STYLE STORE COLOR SIZE TOTAL

XS S M L XL

702862 001 Burgundy 10 15 35 15 10 85

Brown 10 15 35 15 10 85 Store Total 001 20 30 70 30 20 170

702862 002 Burgundy 10 15 35 15 10 85 Store Total 002 10 15 35 15 10 85

Style Total 30 45 105 45 30 255


Section 9: Appendix

40

Packing List and Summary Page for Store Pack Orders: The Packing List for a Bulk Packed PO must have page breaks between each PO and DC. The Packing List summary page must show a summary of cartons by DC and of SKUs by DCs.



lbs) 3,514.10


lbs) 4,814.30


89, 299, 399, 499, 699 PV - Caslon


110 - 58.42 x 25.40 x 43.18 cm

CARTON BREAKDOWN FOR DC#: 89 CARTON # 1-3 Style: 702862 Color: Burgundy Carton Store Size T

otal

Gross

Net Net Net

Number Number XS S M L XL Weight Weight Weight 1 001 10 15 25 8.6 7.2 6.3 2 001 35 35 9.2 8.3 7.0 3 001 15 10 25 8.6 7.2 6.3

Style: 702862 Color: Brown Carton Store Size T

otal

Gross

Net Net Net


Store Total 001 20 30 70 30 20 170 Style: 720862 Color: Burgundy Carton Store Size T

otal

Gross

Net Net Net


Store total 002 10 15 35 15 10 85 SUMMARY BY SKU FOR DC # : 89

STYLE STORE COLOR SIZE TOTAL XS S M L XL 702862 001 Burgundy 10 15 35 15 10 170

Store Total 001 20 30 70 30 20 170 702862 002 Burgundy 10 15 35 15 10 85

Store Total 002 10 15 35 15 10 85 Style Total 30 45 105 45 30 255


Section 9: Appendix

41

Packing List Summary Page for Store Pack orders:



lbs) 3,514.10


lbs) 4,814.30


89, 299, 399, 499, 699, 799 PV - Caslon


110 - 58.42 x 25.40 x 43.18 cm

Carton Summary Example

DC# CARTONS DC 89 3 DC 299 2 DC 399 6 DC 499 7 DC 699 7 DC 799 7 TOTAL 32 CARTONS

Summary by SKU for entire Purchase Order

STYLE STORE COLOR SIZE TOTAL XS S M L XL 702862 001 Burgundy 10 15 35 15 10 85

Brown 10 15 35 15 10 85 Store Total 001 20 30 70 30 20 170

702862 002 Burgundy 10 15 35 15 10 85 Store Total 002 10 15 35 15 10 85 Style Total 30 45 105 45 30 255