november 27 edmonton november 29 toronto december 2 · • catering for changing and agile roles...

2019

LOCAL GOVERNMENTTRANSFORMATION SERIES DELIVERING LASTING MUNICIPAL INNOVATION

Vancouver November 27 | Edmonton November 29 | Toronto December 2

Sponsored by

LOCAL GOVERNMENT TRANSFORMATION SERIES 20192

Welcome

Cities and municipalities across Canada recognize the need to digitally transform their organizations. Many are already transitioning to a citizen-centric model of digital engagement and service provision.

Leveraging technological improvements to deliver services efficiently is now the expectation of the average citizen. But local governments of all sizes are confronting the challenges posed by rapidly-changing internal and external expectations. Whether it’s reduced levels of funding and staffing, cost of resourcing, resistance to change, limited technical capability and infrastructure, or a lack of leadership and strategy, even the most diligent municipalities must face the practical realities of digital transformation.

Another key challenge facing those committed to positive change in local governance is achieving a holistic transformation - ensuring front and back office processes and systems get upgraded to align with a municipality’s digital goals and future infrastructure needs. Whilst good progress has been made in delivering efficiency savings, the need to transform has never been more pressing.

The inaugural Local Government Transformation series will bring together senior executives from

cities, regional municipalities, and counties from across Canada with forward-thinking solutions providers in order to network and discuss how to make the most of these challenges.

The series is organized in partnership with MNP and will head to three cities across Canada to benchmark the key challenges faced by Canada’s municipalities and develop a comprehensive report on the findings. Developed using a combination of interviews, surveys, and expert opinions, the report will be released later in the year in partnership with MNP.

Join your peers from both the public and private sector for the frank discussions you need to more effectively collaborate within your organization. Share your expertise with people similarly committed to bringing positive transformation to their communities, both now and in the future.

Governments face many complex issues when revolutionizing their service delivery models. We are constantly challenged to solve society’s greatest challenges, serve citizens better, and support the efficient use of public resources. The digital age brings new opportunities to innovate for optimized outcomes, but in tandem with increased accountability to the public.

Monica FerrisProgram Manager Public Sector Network


Benefits from attendingReap the rewards as you become a part of the largest community of public sector decision makers in Canada.

NETWORK and benchmark with a broad range of over 60+ municipal leaders

from cities across Canada

STAY ABREAST

of policy changes impacting public

sector governance at the local level.

PARTICIPATE in interactive

thought leadership discussion rounds with your peers.

UNCOVER practical tools and

strategies to improve the on-the-ground

performance of your government

department.

EXPLORE the possibilities

of laying the groundwork for

future adaptability and innovation.

LEARN about the latest developments

in local gov transformation from

our experienced faculty.

DISCOVER leading-edge

technology innovations through case studies

and think tank sessions with both users and

suppliers.


Who will you meet?Connect and share innovative ideas with leaders from a broad spectrum of roles, including:

Digital Transformation Digital ServicesInformation

ManagementCustomer ExperienceChange

and CultureCommunications

and Marketing

Engagement Innovation Data, Analytics and Insights

ICT Capability Information ArchitectService Design


Speakers

VANCOUVER | NOVEMBER 27Leo de Sousa, Deputy CIO, City of VancouverSean Simpson, Director, Information Technology, City of SurreyDarin Murray Young, CIO & Manager of Information Services, City of Delta Karen Stewart, Senior Manager Geomatics, City of AbbotsfordElizabeth Vannan, Partner, B.C. Leader, Technology Solutions, MNP

EDMONTON | NOVEMBER 29Gordon Coulman, Senior Manager, Information Technology, City of St AlbertMike Schwirtz, Chief Administrative Officer, City of BeaumontSoumya Ghosh, Director, Digital Enablement, Smart City, City of EdmontonChris Lavin, Regional Managing Partner, Advisory Services, MNPSean Devin, National Director, Technology Solutions, MNP

TORONTO | DECEMBER 2Daniela MacLeod, GIS Specialist, Toronto and Region Conservation AuthorityAndrea McKinney, General Manager, Corporate Services, Town of OrangevilleSarah-Beth Bianchi, Manager of Digital Transformation & Strategy, City of KitchenerConfirmed Representative, Civic Innovation Office, City of TorontoKalyan Chakravarthy, Chief Information Officer, Region of DurhamFawad Ahmed, Program Manager, Business Applications, City of OttawaSean Murphy, Regional Managing Partner, MNPPaul Witherow, Partner, Digital Government, MNP


Agenda - Vancouver, November 278:30am Registration

9:00am Welcome from MNP: What does the Future hold for Municipalities in Canada?

Elizabeth Vannan, Partner, B.C. Leader, Technology Solutions, MNP

9:20am

Government Keynote: Achieving a digital, sustainable and interconnected local government • Undergoing back and front office transformation to create a truly interconnected

municipality• Changing the operating model to be based around digital transformation• Identifying how to best achieve a whole business transformation• Overcoming financial constraints by doing more with less

Darin Murray Young, CIO & Manager of Information Services City of Delta & President, Municipal Information Systems Association of British Columbia

9:40am Partner Keynote: Accelerating digital transformation

10:00am

Government Keynote: The workforce of tomorrow - upskilling, automation and social values • Catering for changing and agile roles within existing workplace requirements and

structures• Exploring different recruitment mechanisms to attract different skills and backgrounds• Upskilling staff on new automated processes and systems to complement new technology

and existing skills • Creating a culture fostering change, innovation and teamwork

10:20am Networking Break

10:40am

Government Keynote: Embarking on a whole of business digital transformation• Assessing available solutions and picking the best option for your customers’ and staff’s

needs • Ensuring transformation includes technical improvements at the backend as well as front

end• Assessing available solutions and picking the best option for your customers and staffs

needs • Embedding new technology such as cloud and AI to improve service and backend

efficiency• Facilitating a transformation and change journey that involves staff

Sean Simpson, Director, Information Technology, City of Surrey

11:00am

Interactive Think Tank Sessions (3 x Partner co-led sessions with Government) The think tank sessions are a great opportunity for attendees to have a more in-depth discussion with their peers about a topic of their choice from the below three options. The sessions are facilitated by a PSN partner and will include a structured discussion to stimulate cross-fertilisation of ideas and to allow for participants to problem-solve approaches to shared challenges. Participating in the think tank sessions is a great way to understand what your peers are doing in similar situations, how they are tracking on their journey and what has worked and hasn’t worked.

• Building digital capability to engage and enhance user experience• Transitioning to a digital culture and mindset to foster innovation and collaboration• Selecting the right technology solutions, tools and processes

12:20pm

Panel Discussion: How to achieve city-wide transformation• How to create an effective transformation roadmap and business case• Getting senior executive level sponsorship• Upskilling existing staff and attracting new skills• Overcoming limited technical capability and infrastructure• How to do all of this with shrinking budgets

Leo de Sousa, Deputy Chief Information Officer, City of Vancouver Karen Stewart, Senior Manager Geomatics, City of Abbotsford

12:55pm Closing Remarks

1:00pm Networking Lunch and Close of Conference


Agenda - Edmonton, November 298:30am Registration

9:00am

Welcome from MNP: What does the Future hold for Municipalities in Canada?

Chris Lavin, Regional Managing Partner, Advisory Services, MNPSean Devin, National Director, Technology Solutions, MNP

9:20am



Soumya Ghosh, Director, Digital Enablement, Smart City, City of Edmonton


10:00am




Mike Schwirtz, Chief Administrative Officer, City of Beaumont


10:40am






11:00am



Gordon Coulman, Senior Manager, Information Technology, City of St Albert

12:20pm





Agenda - Toronto, December 28:30am Registration

9:00am

Welcome from MNP: What does the Future hold for Municipalities in Canada?

Sean Murphy, Regional Managing Partner, MNPPaul Witherow, Partner, Digital Government, MNP

9:20am



Kalyan Chakravarthy, Chief Information Officer, Region of Durham


10:00am





10:40am






Fawad Ahmed, Program Manager, Business Applications, City of Ottawa

11:00am



12:20pm


Daniela MacLeod, GIS Specialist, Toronto and Region Conservation AuthorityAndrea McKinney, General Manager, Corporate Services, Town of OrangevilleSarah-Beth Bianchi, Manager of Digital Transformation & Strategy, City of Kitchener




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ENGAGE, EDUCATE AND INFLUENCE PUBLIC SECTOR DECISION MAKERS


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Package breakdown

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INCLUSIONS

20 minute keynote speaking

30 minute closing panel seat

60 minute think tank session

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TermsAdditional sponsorship opportunities may only be purchased in addition to exhibition packages. Other sponsorship opportunities are available.

Profile customers to gain business intelligence.

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Use insights to build rich and relevant content.

Create and share case studies and practical takeaways.

Reach a diverse audience online, nationwide.


A little bit about usLet’s get to know each other.

Public Sector Network is a research company that supports public sector professionals across Australia, New Zealand, Canada and USA, developing roundtables, seminars, and conferences to suit current areas of interest.

Our growing online community spans across Federal, State, and Local government departments, healthcare, and education, allowing members to share information, access the latest in government news and innovation, and engage with other like-minded individuals on a secure and closed-door network.

EventsPublic Sector Network Events connect Federal, State and Local government departments, healthcare and education to discuss national and global trends taking place in the public sector.

TrainingDeveloping your skills is vital to remain competitive in an ever-changing working environment. Check out our current training available or contact us for tailor made in-house training requirements.

MarketplaceWith so much noise in the market it can be hard to find the right vendor to match your organisational needs. Search our online directory to find out more about vendors doing great things in your sector.

PSN TVThis online streaming service from Public Sector Network is designed to give you top quality content sourced from our Summits and Roadshows to keep you up-to-date and informed.


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november 27 edmonton november 29 toronto december 2 · • catering for changing and agile roles...

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