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Page 1: Nitin Goel

Resume

Nitin GoelNimbus-101 Paramount SymphonyCrossings Republik, NH-24Ghaziabad-201001Mobile - 09717393071 E-mail Id: [email protected]

Summary of Experience and Skills 11 years of work experience in the roles of QA Lead / Sr. QA supporting areas of Client-Server

Technology, Web applications and Business Intelligence, with demonstrated leadership abilities. Exposure to entire life cycle of software development including requirements analysis, design,

development and testing. Experience in Agile System Development Life Cycle Process Experience of US Healthcare Industry. Worked in various HealthCare areas. Built strong and high performing teams by encouraging creativity, mentoring the team professionally

and improving overall team morale leading to increased productivity and reduced employee turnover

Plan and manage multiple concurrent application releases making key decisions and prioritizing tasks to keep projects on schedule.

An efficient communicator with excellent relationship building and interpersonal skills. Working in onshore – offshore team model

Experience in policy implementation and administration for QA activities like designing test plans, setting quality parameters, and preparing weekly performance reports.

Coordinating with Project Manager’s and other development team members for the smooth operation of the test plan and ensure that the deadlines are met accordingly.

Possess excellent communication, interpersonal, and leadership skills.

To continuously improve myself through employing my technical skills effectively towards the benefit of the company and in the process of gaining continuous exposure and experience.

Summary Currently working as Team Lead at R1 RCM (formerly Accretive Health), Noida. 6 years of Experience in Telecom Domain as Team Lead at Tech Mahindra, Noida. 1 year 5 months of Experience in Testing of ITpreneurs Technology Pvt Ltd. 2 years 10 months of Experience in Testing of NIIT Ltd. Awarded Best Employee for the month of July ’07. Awarded Best Employee of Second Quarter. Experience in Manual Testing, Functional Testing, Regression Testing. Good exposure to Software Development Life Cycle (SDLC) and Software testing life cycle (STLC)

Working as Team Lead

Responsibilities

Handling and managing a team of 6 people, which are following Agile/Scrum methodology.

Involve in all daily scrum calls for all projects and in all demo calls for project requirement.

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Responsible for Test Design Document, Test Plan, Test Strategy, Test Summary Report creation.

Understand the testing effort by analyzing the requirements of project. Prepare estimations when projects are arrived. Prepares / updates the metrics dashboard at the end of a phase or at the completion of

project. Preparing estimations, metrics reports & managed fixed bid and t & m projects. Provide weekly to monthly status reports to my manager. Reporting own and team's progress and issues to the Test Manager in timely

manner. Managing team's leave status and discourage the unplanned leaves to the best

possible extent. Identify Training requirements and forward it to the Project Manager (Technical and Soft

skills).

Develop the test plan for the tasks, dependencies and participants required to mitigate the risks to system quality and obtain stakeholder support for this plan.

Assign task to all Testing Team members and ensure that all of them have sufficient work in the project.

Understanding requirements specification thoroughly.

Ensure content and structure of all Testing documents / artifacts is documented and maintained.

Check / Review the Test Cases documents.

Keep track of the new requirements / change in requirements of the Project.

Organize the status meetings and send the Status Report (Daily, Weekly etc.) to the Client

Attend the regular client call and discuss the weekly status with the client.

Communication with the Client (If required).

Act as the single point of contact between Development and Testers.

Track and prepare the report of testing activities like test testing results, test case coverage, required resources, defects discovered and their status, performance baselines etc.

Review various reports prepared by Test engineers.

Ensure the timely delivery of different testing milestones.

Bug Reporting in TFS (Team Foundation Server) in current company. Bug Reporting using ALM QC11.0 in waterfall model and Rally in agile projects. Involved in Analyzing user requirements, preparation and internal reviews of Test Plan and

test cases development based on functional specifications, execution and bug reporting in ALMQC.

Involved in UI Testing, functional, integration testing of all components for different builds and final regression testing.

Proactively communicate and collaborate with other teams, test/dev teams, customer support, IT and leadership teams.

Mentor and coach engineers and seek opportunity to bring in continuous improvements to functional QA in every aspect (coverage, performance, reliability, automation).

Proven ability to handle multiple, complex technical projects and have the flexibility to work in a very dynamic environment.

Handling all the client calls related to our project and discusses all the things with the onsite counterpart (planning and execution status etc.)

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PROJECT Details1. Current Project: Test Data Management

Client: R1RCM (formerly Accretive Health)Role: Test LeadEnvironemt: Windows 9, SQL, ChromeApplication: Test Data GenerationTools: Notepad++ and HL7 Soup

Description: Testing the application Test Data Generation, which has made by other company for us, this application generates data in three formats HL7, Flat file format, and EDI format. In this project I am also working on Data Obfuscation methods, which are used to obfuscate the PHI data, which is high security data. There are different files on which we are using obfuscation methods such as EDI files, HL7 files, and Flat files. There are two types of EDI files mainly such as 83701D and 83501D types of files.

2. Current Project: Enterprise Architecture (Data Services)Role: Scrum MasterEnvironment: Windows 9, Chrome, SQLTools: Postman, Visual Studio .net

Description: Working on data services using postman tool Google for testing restful services and the backend database is SQL server. The data services which we are testing mainly using patient data (PHI data), which requires very high level of security in our company. We follow agile methodology in our project and using TFS (team foundation server). By using TFS board we mainly doing scrum call, groom our user stories, demo and retrospection (using Ideas board) of each and every sprint. In our team each sprint is of three weeks.

3. Previous Project: PED Testing Client: AT&T Inc. Role: Test Planning and Execution Environment: Windows 2007, XML, Oracle Tools: Soap UI, ALM QC 11.0, Toad for Oracle

Description: The PED ASE application provides fiber based Ethernet services to AT&T customers. This application enables AT&T to provide services in 22 states. It employs PED as a pass through systems that receives requests for new orders, change orders and cancel orders from a system known as SCOPE and stores all data pertaining to these orders in a repository known as ASEDB.

PED ASE enables Network support team of AT&T to track and update the order status through a GUI based system. The PED ASE application communicates with the inventory system known as CANOPI to get information regarding ports and with the help of this information it manages the available resources efficiently.

Basic functions: Testing Regression/Sanity Testing

Responsibilities:

Preparing Test Plans, Design and Execution of Test Cases

Page 4: Nitin Goel

Reviews of Test cases Generating Test Data and Reviewing Interacting with Development teams and Business Analyst to understand the functionality Functional and Integration testing Reporting Defects and Tracking defects Taking a Knowledge Transfer from other Venders. Understand the previous releases Test Plan with help of SR/BR Docs and also Prepare

Traceability Matrix in PRISM. Maintain the list of defects into Defect Register Tool. Performed Functional testing and Regression testing and executed Test cases.

4. Previous Project: Online Post Sales and Support Client: AT&T Inc. Role: Test Planning and Execution

OPSS is an umbrella of 19 applications. OPSS is common web portal platform for AT&T mobility. OPSS contain static and dynamic pages. OPSS framework contains many applications which are functionally independent of each

other. OPSS applications may have logged-in or non-logged-in user experience.

Domain: Web based Team: 10 members Functional area: Manual Testing (Waterfall and Agile Methodology) Nature of work at OPSS Project:

Creating test scenarios, test cases and raising Data Request as per SR and BR Executing test cases and identifying defects, logging them in defects tracking tool and

tracking them till closure. Good exposure in understanding Functional Requirements, STLC & Testing

Methodology.

Technology Used: Testing Complete Black Box testing, E2E Testing. Environment & Tool Quality Centre 11.0, QTP 10.0, SQL Server, Rallydev (Agile

Methodology), Citrix 12.02, Httpfox.

5. Project: WFM-WRT (Work Flow Manager-Wholesale Regression Testing) (Apr’10-Till Date)

Team: WIT MW (Wholesale Integration Testing – AT&T Midwest Region) Client: AT&T Inc. Role: Test Planning and Execution

Description: AT&T is a Telecommunications company which supports the operations support system (OSS) that helps in developing, implementation and support of Quality systems for the pre-ordering and ordering of Wholesale/resale services to the customers. The OSS includes various system out of which, LASR (Local Access Service Request) comes under scope of project. In wholesale business AT&T offers its network elements to Local Telephone service providers at a discount.

The overall scope of the Project involves automation/Manual testing and support of OSS (operation support system) for the pre-ordering and ordering

Page 5: Nitin Goel

to improve data processing integrity. This involves Test plan Analysis, Script updates, Script review with the client, Data creation, Test execution, Trouble shooting and Defect Tracking.

WIT MW has been rated as a CMMi level 5 projects recently.

Environment: Windows XP Regression tool: QTP (9.2) Database: DB2, MS-Access. Query Analyzer: IBM-QMF (Query Management Facility) Test case repository: Quality Centre 9.1, MS-Access Mainframe connector: Attachmate MyExtra 6.5

Responsibilities:Major activities in Transition Phase Understanding the complete process flow of the project. Documenting the transition sessions. Creation of DSN files to connect to DB2 tables. Preparing transition progress Report and sending it to client weekly.

Major activities in a Release covers Designing new cases after analyzing Technical and Business Requirement of CR

(Change Request). Adding New/Changed test cases to Excel sheet and uploading these to Quality

Center. Update Access DB tables for the new/changed cases. Update test results in Quality Center. Troubleshooting the failed cases, creating troubleshooting templates for failed cases,

sending the same to client for Resolution. Opening and tracking defects with developers in QC Re-testing failed cases, preparing test Result Reports. Ensuring timely delivery of Monthly Maintenance Releases and Tri-annual Releases.

6. Autodesk

Features: The courseware to be used in Autodesk authorized training centers across the world. We are involved in usability test of the course.Responsibilities:

Prepared document for known limitations Validated documents at each testing stage(Acceptance/Rejection documents, Signoffs,

EOTs, and HODs) Project planning and execution Performed the usability test in both metric and imperial versions

Other Projects Undertaken

Symantec, Microsoft (VPC and Lab testing), Skillsoft, Mercury HP, Hitachi Data System, XP Systems, Borland, Hewlett Packard, McAfee

Qualifications

M.C.A. from U.P. Technical University (LUCKNOW). B.C.A. from Kurukshetra University (Kurukshetra).

Page 6: Nitin Goel

Technical Skills and Exposure

Software Engineering Concepts

SDLC, STLC, Testing conventions and methodologies, Defect Life Cycle, Risk Analysis, Configuration Management

Testing Tools QTP 9.5, SeleniumDefect Tracking Tools ALM Quality Center 11.0 and Vantiv32 (web based tracker from

AT&T)Configuration Management Tools

Visual Source Safe 6.0

RDBMS & Tools SQL Developer, Toad for OracleRemote Connectivity Remote Desktop, Terminal Service Client (CITRIX) and VPN.O.S. Concepts Windows 9x/NT/2000, MS Dos, Unix

Personal information

Fathers’ Name Mr. S.K. GoelDate of Birth: 10 Oct 1981Nationality: Indian Passport No: L9671917