DATE: Tuesday, March 31st 2015

WHERE: Filipino Community Center (FILCOM)

TIMES: Session 1: 9:00 am – 12:00 pm

Session 2: 1:00 pm – 3:00 pm

COST: $20.00

LUNCH: Not Provided

OTHER: Seating is limited!

Certificate to be provided.

Contact Nightingale for tickets:

Phone: 484-2205

We hope to see you there!

NIGHTINGALE CASE

MANAGEMENT

“Personal Care Is Our Pride”

NEWSLETTER: March 2015

By: Tiffany Browne

Inside

CAREGIVER IN-SERVICE Presented By: Case Management Council

Swing into

- ADVERSE EVENT

REPORTING

- FAX/MAIL

- POLICIES & PROCEDURES

- NEW SERVICE PLANS

- CONTRACTING WITH

HEALTH PLANS

- AFTER-HOURS NURSES LINE

- CLIENT SAFETY

EVACUATION

- MAR’s

- SPRING ALLERGIES

- HAWAII FOODBANK FOOD

DRIVE

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ADVERSE EVENT REPORTING

We hope that you have all been using the NEW Adverse Event report form given back in December. If you do not have a copy, please call us or visit our website www.nightingalecasemanagement.com and click on FORMS. All forms can be downloaded and printed for your use.

As a reminder, CTA and the health plans require that the Adverse Event forms are complete before it is submitted. Please be thorough, descriptive and remember to complete all areas of the form before sending it to our office.

POLICIES & PROCEDURES

CTA requires that your CCFFH have its own policies & procedures. Please be sure that you only have one set of policies for your Foster Home. CTA has mentioned reviewing multiple sets of policies & procedures in some of the Foster Homes.

You may ask your case management agency to assist you with obtaining CCFFH policies. Please be sure that your Foster Home only has one set of policies it will adhere to.

NEW SERVICE PLANS

All clients will have a new service plan created by your visiting RN by March. If you do not receive a new service plan, please let our office know so we can send you a copy.

The new service plans require signatures from the RN, client or representative, and the Primary Caregiver (substitute caregivers don’t need to sign).

Please review the service plan so you are aware of the current plans & goals for your client.

The RN should be updating each service plan every 6 months & with any change in the client’s condition.

IMPORTANT NEWS & UPDATES

Effective lines of communication are necessary to coordinate our client’s care.

Enclosed, you will find a postcard that asks what method of sending & receiving documents you prefer. Please complete it and mail it back to our office.

FAX: If you prefer to fax, please be sure your fax machine has a dedicated line and is ON at all times. It is time consuming for our staff to have to call you before faxing.

E-MAIL: We l.o.v.e. e-mail! It’s fast, environmentally friendly and FREE!

If you prefer to email, you MUST HAVE A SECURE EMAIL ACCOUNT before sending documents with client’s information.

Please call our office so we can help you set up a secure email account.

FAX or EMAIL?

Nightingale Case Management, Inc. MARCH 2015

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CONTRACTING WITH HEALTH PLANS Reminder! If you have not contracted with all 5 health plans and are interested in doing so, please call them right away. We have included the phone numbers of each plan to inquire about contracting:

- Aloha Care: 973-1650 - HMSA (Inia Yevich): 948-5329 - Kaiser (Sheila Mackertich): 208-1939 - Ohana Health Plan: 1-866-846-4262 - United Healthcare: 1-888-980-8728

AFTER-HOURS NURSE LINE

We hope you have all been taking advantage of our new after-hours nurse line! Our nurses have been working hard to ensure all of your client’s medical questions or concerns are answered, even after-hours. In case you missed it, the after-hours number is:

741-8033 Please remember that this is a dedicated line for after-hour calls only. During regular business hours, please call our office or your visiting nurse for assistance.

CLIENT SAFETY EVACUATION REMINDER

If you have more than 1 client that cannot evacuate themselves in the event of an emergency, you must have a household member (age 18 and over) present, at all times to assist in safely evacuating your client in case of an emergency.

MAR’s

Just a friendly reminder, you do not need to send in your monthly MAR’s to our office any longer. Your visiting RN will continue to check your client’s medications each month, but our office will no longer be keeping the MAR’s on file.

Spring is in the air and so are billion of tiny pollens that cause allergy symptoms. This condition is called seasonal allergic rhinitis also known as hay fever. Hay fever can lead to sinus infections, disrupt your sleep, and affect your ability to perform productively at work.

Try these easy home-remedies to help relieve your sinus congestion or nasal allergies, in the comfort of your own home!

Nasal Allergy Home-Remedies

Steam Carefully pour boiling water into a bowl/container and inhale deeply through your nose for 5-10 minutes.

TIP: Add in a few drops of Eucalyptus oil, to help open your sinuses further.

Neti-Pots Neti-pots are the “mainstream remedy” of today, for allergies and congested sinuses. The treatment involves rinsing your nasal cavity w/a Saline solution (salt), flushes out allergens (like pollen) and loosens mucus. You can by pre-measured kits at your local drug stores.

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Drink Tea Green Tea: contains antioxidant properties that inhibit allergic reactions.

Peppermint Tea: is a natural decongestant to help clear out your nose + throat.

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“Home Remedies for Allergies: What works?.” Health. n.d. Web. “Spring Allergies.” AAAAI. Feb 2011. Web.

Nightingale Case Management, Inc. MARCH 2015

NIGHTINGALE CASE

MANAGEMENT

98-029 Hekaha St. Unit #30 Aiea, HI 96701

www.nightingalecasemanagement.com

Nightingale Case Management, Inc. would like your help in giving MORE to our community. We will be working closely with the Hawaii Foodbank to kick-start our very first food drive! During the entire month of March we will be collecting non-perishable foods/household items and/or monetary donations at our office. The caregiver that contributes the most in donations will receive a grand-prize!

NCMI FOOD DRIVE: March 1- March 31 2015

DROP OFF: NCMI Office

Grand-Prize: 1 Round-trip, Hawaiian Islands Airline ticket to one of our neighbor islands.

FOOD DRIVE

Nightingale Case Management, Inc. MARCH 2015