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N e w s l e t t G o o d , B a d , U g l y , B E T T E R M a y 2 1 , 2 0 1 0 Melynn Sight Melynn Sight President President ssociation Newsletters nSigh ssociation Newsletters nSigh Wastebasket Avoidance” Wastebasket Avoidance”

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Page 1: Newsletter nSights

Newsletters

for

Associations

Newsletters

for

Associations

Good,

Bad,

Ugly,

BETTER

May

21,

2010 Melynn SightMelynn Sight

PresidentPresidentMelynn SightMelynn Sight

PresidentPresident

Association Newsletters nSightsAssociation Newsletters nSights““Wastebasket Avoidance”Wastebasket Avoidance”

Page 2: Newsletter nSights

Fine Tune or MakeoverFine Tune or Makeover

1. Be reader centered

2. Fast read

3. Easy on the eyes

Page 3: Newsletter nSights

3

AgendaAgenda

1. Focus on your reader (benefit to them)

2. Make it a fast read

3. Make it easy on the eyes

4. When to send it

5. Examples

Page 4: Newsletter nSights

1. Focus on Your Reader1. Focus on Your Reader

Relevant Conversational Service-centric

Page 5: Newsletter nSights

2. Make It a Fast Read2. Make It a Fast Read

1-3 items for average readers, up to 5 items for highly engaged members

Don’t make them scroll (no more than one time)- Create a Table of contents or

headlines that are all visible above the line

Page 6: Newsletter nSights

Can You Segment?Can You Segment?

Tenure of your member Interests/Programs Age

Newbies Fence-Sitters Old Pros

Page 7: Newsletter nSights

Teaser or the Whole Article?

Teaser or the Whole Article?

Either approach is fine, unless it breaks the scrolling rule – my preference is teasers.

A fast read is the goal

Page 8: Newsletter nSights

Focus on Your “Micro Content”

Focus on Your “Micro Content”

The little things are important: “Subject” line “From” line Subheadings Bolded text Calls to action Linked text

“Five times as many people read the headline as the body copy. When you’ve written your

headline, you’ve spent 80 cents of your dollar.”

David Ogilvy, “the father of advertising”

Page 9: Newsletter nSights

3. Is It Easy on the Eyes?3. Is It Easy on the Eyes?

Clear, concise and simple is the goal Dark text on light colors Use images to break up text Has to read okay with no images

Page 10: Newsletter nSights

1. Focus on sentence structure.

No > than 14 words (average) No > than 5 characters (average) No > than 2 sentences per paragraph

that will make for easy reading

Page 11: Newsletter nSights

11

Write for the reader

Lead with the Benefit

No > than 14 words (average)

No > than 5 characters (average)

No > than 2 sentences per paragraph

Page 12: Newsletter nSights

1. Focus on sentence structure.

2. Limit colors.

that will make for easy reading

Page 13: Newsletter nSights

1. Focus on sentence structure.

2. Limit colors.

3. Avoid or limit scrolling.

If you can’t link to a longer article, cut down what you say.

that will make for easy reading

Page 14: Newsletter nSights

1. Focus on sentence structure.

2. Limit colors.

3. Avoid or limit scrolling.

4. Call to action? Limit your articles.

that will make for easy reading

Page 15: Newsletter nSights

Examples of Calls to Action

Examples of Calls to Action

Read more Learn more Register Volunteer Sign up Donate

Page 16: Newsletter nSights

1. Focus on sentence structure.

2. Limit colors.

3. Avoid or limit scrolling.

4. Call to action? Limit your articles.

5. Websites and newsletters are not the same.

Website – for looking around Newsletter – for reading

that will make for easy reading

Page 17: Newsletter nSights

1. Focus on sentence structure.

2. Limit colors.

3. Avoid or limit scrolling.

4. Call to action? Limit your articles.

5. Websites and newsletters are not the same.

Page 18: Newsletter nSights

ExamplesExamples Screen captures when

received in gmail with images turned off

What your member sees without any scrolling (the most important part...the top!)

Focus on “hot spots” Reader-centered Fast read Easy on the eyes

Page 19: Newsletter nSights

Association ExamplesAssociation Examples What one thing would you

change to give this newsletter a makeover

Page 20: Newsletter nSights

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Before we go further...

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21

IL Chiro Newsletter

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Page 25: Newsletter nSights

Best Time to Send a Newsletter

Best Time to Send a Newsletter

11am - 3pm Tuesday to Thursday)(Constant Contact)

6:30am weekdays(Dr. Frank Luntz “What Americans really want...Really”)

If your information is relevant, members know who it’s coming from, it really doesn’t matter

Page 26: Newsletter nSights

Fine Tune or MakeoverFine Tune or Makeover

1. Be reader centered

2. Fast read

3. Easy on the eyes

Page 27: Newsletter nSights

What Will You Work on?What Will You Work on?

Page 28: Newsletter nSights

“The basics are what most organizations are missing. Obsessing about this is far

more effective than managing the latest fad.”

Seth Godin

Page 29: Newsletter nSights

[email protected] MARKETINGnSights.blogspot.com