newsletter for new features -...

Newsletter for New Features Version 11 Service Pack 11

Thursday, March 15, 2018

Newsletter for New Features- Version 11 Service Pack 11

Copyright © 2018 Commvault Systems, Inc. All rights reserved. 3

Contents Contents .............................................................................................................. 3

Service Pack Guidelines ......................................................................................... 5

Installation ........................................................................................................... 6

Service Pack Automatic Downloads Available on May 15, 2018 ........................... 6

Microsoft Visual C++ Redistributable 2017 is Automatically Installed ................... 6

Media Management ............................................................................................... 7

Automatic Deletion of Expired Data Without Running Synthetic Full Backups - Early Release ................................................................................................... 7

Index Backup Enhancements ............................................................................ 7

New Unusual Job Activity Alert (Indexing Version 2 only) - Early Release ............ 7

Backup Agents ...................................................................................................... 7

1-Touch Support for OpenVMS Client Computers ............................................... 7

ACL Support for NetApp and EMC Celerra NAS Agent Restores to Windows Clients ...................................................................................................................... 8

Automatic Skipping of IBM Spectrum Scale (GPFS) Stubs by GPFS Scans............. 8

Live Sync Replication of SQL Databases ............................................................ 9

MySQL Backup Using Percona XtraBackup - Early Release Feature ...................... 9 File Activity Anomaly Detection on Client Computers ........................................ 10

Standby Server Support for PostgreSQL Backup and Restore Operations - Early Release Feature ............................................................................................. 10 Subblock Support for Archiving GPFS Data on Linux ......................................... 11

Support for Greenplum Table-level Restore Operations .................................... 11

Support for IBM i File System Client-Side Deduplication .................................... 12 Support for HDFS Storage Tiering Using the NFS ObjectStore - Early Release Feature ......................................................................................................... 12

Archiving Agents ................................................................................................. 12

Archiving Data on Windows Laptops ............................................................... 12 Archive Files Based on File Extensions or File Types ......................................... 13

Office 365 with Exchange (Exchange Online) Support for the Exchange Mailbox Agent ............................................................................................................ 14

Newsletter for New Features- Version 11 Service Pack 11


Deduplication ..................................................................................................... 15

Enhanced Deduplication Support for Huawei File Servers with the NAS Agent .... 15

Virtualization ...................................................................................................... 16

Application-Aware Backup: SP11 Changes for Virtual Server Agent ................... 16

VMware Support for Including RDMs and Independent Disks in IntelliSnap Backups ........................................................................................................ 16

Snapshot Management ........................................................................................ 17

IntelliSnap Support for the Dell EMC Compellent (DSM) with Support for Live Volumes ........................................................................................................ 17 IntelliSnap Support for SAP HANA 2.0 Multitenant Databases ........................... 18

IntelliSnap Support for Network Shares for Hitachi NAS (HNAS) File Server ....... 19

IntelliSnap Support for VSA VMCentric Backup and Tintri Storage Array - Early Release Feature ............................................................................................. 19

Support for the HDS Targetless Snapshot CCI Engine - Early Release Feature ... 20

Support for Network Shares (File System under NAS) with the Huawei Storage Array ............................................................................................................. 20

Edge Endpoint Solutions ...................................................................................... 21

Auditing and Notifications on Edge Drive Files and Shares ................................ 21

Browse Mac Photos App Files That Are Organized in Albums Using the Web Console ......................................................................................................... 21

Disaster Recovery ............................................................................................... 22

Ability to Upload Disaster Recovery (DR) Backups to Commvault Cloud ............. 22

Deprecated Products and Features ....................................................................... 23

More Information ........................................................................................... 23

Additional Features ............................................................................................. 23

Early Release Features ................................................................................... 23

Service Pack Releases .................................................................................... 23

Upcoming Service Pack Releases..................................................................... 23

Newsletter for New Features - Version 11 Service Pack 11


Service Pack Guidelines Refer to the following table for service pack guidelines.

Service Pack

Release Status

Relative Age

Recommendation

SP6 Expired release

5 Quarters SP6 is expired, and it is classified under deprecated support. No new changes will be issued for this release. Upgrading is required.

SP7 Retiring release

4 Quarters SP7 is retiring, and it will expire with the SP12 release. All existing users should prepare to upgrade to SP10. Hotfix packs will be issued for this release.

SP8 Mainstream release

3 Quarters SP8 is a mainstream release. Upgrading is not required for normal operations, but you can upgrade to take advantage of new features. Hotfix packs will be issued for this release.


2 Quarters SP9 is a mainstream release. Upgrading is not required for normal operations, but you can upgrade to take advantage of new features. Hotfix packs will be issued for this release.


1 Quarter SP10 includes the most recent features and is the recommended target for any new upgrades. Hotfix packs will be issued for this release.

SP11 New release

New SP11 is best aligned for POCs and new customer installations. Hotfix packs will be issued for this release.



Installation

Service Pack Automatic Downloads Available on May 15, 2018 Service Pack 11 will be available for automatic downloads. Customers who would like to get the service pack immediately may download it manually using the instructions linked from Service Pack Installations. For customers that use the default schedules, the software automatically downloads on or after May 15, 2018.

Microsoft Visual C++ Redistributable 2017 is Automatically Installed Starting in Service Pack 11, Microsoft Visual C++ Redistributable 2017 (vcredist2017.exe) is automatically installed. If a computer does not have the latest Windows updates, the installation of Microsoft Visual C++ Redistributable 2017 will fail.

The following Windows updates must be installed:

• KB2919355

• KB2939087

• KB2975061

• KB2999226

Microsoft Windows 10 and Microsoft Windows Server 2016 come with the Universal C Runtime already installed, so only the basic VC2017/2013/2010 redistributable installation may be required.

The Client Readiness report identifies clients that need to be patched before moving to Service Pack 11. To view the report, you can download the report from Commvault Store: SP11 Client Readiness report.

http://documentation.commvault.com/commvault/v11/article?p=2617.htm

https://cloud.commvault.com/webconsole/softwarestore/#!/135?fl=%7B%22keyword%22:%22%22%7D



Media Management

Automatic Deletion of Expired Data Without Running Synthetic Full Backups - Early Release This new process automatically deletes expired items from Commvault without the user having to run synthetic full backups. This process, which runs automatically as part of the IndexBackup schedule (at the backup set level), offers the added benefit of viewing and recovering only unexpired data during Browse and Recovery operations.

More Information

Data Aging and Retention for Laptop Backup

Index Backup Enhancements Beginning with Commvault V11 SP11, index backups now operate at the storage policy level, rather than at the MediaAgent level. This change ensures that an index backup is stored along with its associated data backup, thus providing optimal recoverability of data in disaster recovery situations.

More Information

Indexing Version 2: Index Backup

New Unusual Job Activity Alert (Indexing Version 2 only) - Early Release Indexing processes now detect anomalies that occur during regular backup or synthetic backup jobs. Anomalies include sudden increases or decreases in the number of files or folders that are created, modified, or deleted. One time per day, the Backup MediaAgent evaluates the current day’s backup jobs to determine whether any anomalies occurred. If an anomaly occurred, an alert appears in the CommCell Console.

More Information

List of Predefined Alerts

Backup Agents

1-Touch Support for OpenVMS Client Computers You can perform a 1-Touch recovery operation of OpenVMS client computers by using locked file backups and by resolving hard links when you perform the restore operations.



http://documentation.commvault.com/commvault/v11/article?p=5199.htm#o5202



Key Features

• Requires minimal user intervention

• Allows remote execution of 1-Touch recovery

Applicable Agents

OpenVMS File System Agent

More Information

OpenVMS File System iDataAgent 1-Touch Recovery Overview

ACL Support for NetApp and EMC Celerra NAS Agent Restores to Windows Clients NAS Agent restore operations to Windows clients (also called NRE restore operations) now support restoring access control lists (ACLs) with files for NetApp file servers and EMC Celerra file servers.

Key Features

ACLs define permissions for specific user entities. With this feature, data that is restored from a NAS Agent backup for the NetApp file server and the EMC Celerra file server will include the ACL permissions with the restored data.

Applicable Arrays

• EMC Celerra

• NetApp

More Information

NAS Agent Restores to a Windows Client

Automatic Skipping of IBM Spectrum Scale (GPFS) Stubs by GPFS Scans IBM Spectrum Scale (GPFS) native stubs are automatically skipped by the GPFS scan to prevent unwanted recalls of data that is archived on external storage.

Applicable Agents

IBM Spectrum Scale (GPFS)






More Information

FAQs - How do I back up IBM Spectrum Scale (GPFS) Stubs ?

Live Sync Replication of SQL Databases With the Live Sync feature, you can perform incremental replication from a backup of a SQL database to a synced copy of the SQL database. The Live Sync operation continuously applies changes from the source database backups since the last sync point.

The Commvault software automatically performs the Live Sync operation in the following cases:

• After you configure Live Sync. The software replicates the data from the most recent full cycle.

• After a log backup completes on a database that is part of the Live Sync configuration.

Key Features

The Live Sync features does the following things:

• Automatically initiates the replication after a log backup is completed on the source database.

• Minimizes the impact on the CPU and I/O of production systems by using the backup data for replications, which avoids the need to read the source database again for replication.

• Copies the backup data to remote disaster recovery (DR) sites with deduplication, which minimizes the wide area network (WAN) traffic, and then runs Live Sync at the DR site.

• Supports the destination database sync in standby mode so that users can schedule workloads on the destination server.

Applicable Agents

SQL

More Information

Live Sync Replication of SQL Databases

MySQL Backup Using Percona XtraBackup - Early Release Feature During a MySQL backup operation of a database that contains only innodb storage engine tables, when the MySQL dump command is executed with parameters master-data and single-transaction, an implicit lock is acquired on the tables.

You can avoid the locking of the database by using the Percona XtraBackup utility to run MySQL backup operations. Using this utility, you can run non-blocking backup operations on the tables.




http://internalsearch.commvault.com:82/knowledgebase/content.php?knowledgebase=DOC0607




More Information

MySQL Backup using Percona XtraBackup

File Activity Anomaly Detection on Client Computers Abnormal file activities on a client computer can be caused by ransomware malware.

You can detect abnormal activities on a client computer by configuring the File Activity Anomaly Alert. This alert notifies the user when an abnormal file activity is detected.

Key Features

• When abnormal file activities are detected on the client computer, data aging operations are automatically disabled.

• The client computer is monitored every 5 minutes for file activities, and any abnormal activity is reported to the administrator by an alert and event. For the first 7 days after you configure the alert, the client computer is monitored and analyzed for daily activity. After 7 days, alerts and events are sent to the administrator only if a large number of activities are detected.

Applicable Agents

• Laptops

• File Servers

More Information

Detecting File Anomalies on Client Computers

Standby Server Support for PostgreSQL Backup and Restore Operations - Early Release Feature With Standby Server Support, you can offload backup activity from the production (master) server to its standby server. Jobs that you start on the master server are offloaded to be performed on a standby server.

Key Features

• You can offload backup operations from the master server for improved performance.

• You can use the production server for seamless backup activity if a standby server failure fails.

More Information

Standby Server Support for PostgreSQL Backup and Restore Operations









Subblock Support for Archiving GPFS Data on Linux On Linux, you can archive GPFS files and folders that are smaller than one block in size, in the form of subblocks.

Key Features

• Efficiently stores archived data

• Saves disk space

Applicable Agents

Linux File System

More Information

• IBM Spectrum Scale (GPFS) Subclients - Subblock Support for Archiving

• OnePass for UNIX File Systems - Archiving NFS Volumes on AIX and Linux Clients

Support for Greenplum Table-level Restore Operations You can perform a granular recovery operation to restore one or more tables from Greenplum database backups.

Perform a backup operation from the CommCell Console, and then use the Commvault command-line utility to perform the restore operation.

Key Features

• You do not need to install additional Commvault software.

• You can perform the restore operation from the Greenplum master host.

Applicable Agents

Greenplum

Setup Requirements

Linux x86

More Information

Greenplum Table-level Restores








Support for IBM i File System Client-Side Deduplication Configure an IBM i File System subclient to use client-side deduplication so that the IBM i client generates the deduplication signature.

Key Features

Enhanced proxy server network performance because the deduplicated data is not sent through the proxy server.

Applicable Agents

IBM i File System Agent

More Information

Configuring IBM i File System User-Defined Subclients

Support for HDFS Storage Tiering Using the NFS ObjectStore - Early Release Feature To reduce storage costs, use HDFS storage tiering to migrate cold data to the NFS ObjectStore.

More Information

Hadoop Tiering Using the NFS ObjectStore

Archiving Agents

Archiving Data on Windows Laptops You can now back up and archive the data on your Windows laptop using the Commvault software.

Laptop owners can now reclaim space on their laptops by archiving data. The data is backed up and the files that qualify for archiving are simultaneously stubbed in-place, which releases space on the laptop.

Users can access archived files.

Key Features

• You can easily manage the data on your laptop by defining archiving rules.

• If a system failure occurs—such as the breakdown of hardware, software, or operating systems—you can perform a point-in-time recovery of files.

http://internalsearch.commvault.com:82/knowledgebase/content.php?knowledgebase=doc0579

http://internalsearch.commvault.com:82/knowledgebase/content.php?knowledgebase=doc0579





• You can now specify the time period for which you want to retain the deleted files in the backup cycle. Then, you can restore the deleted files from the most recent backup cycle.

• You can configure stub recovery parameters—such as the time between recalls, the time to wait after the maximum successive recall limit is reached, and the maximum number of files to be recalled in a recall job.

Applicable Agents

Laptop for Windows

More Information

Endpoint Solution

Archive Files Based on File Extensions or File Types You can now archive files based on file extensions or file types. You can select multiple extensions or file types to archive at the same time.

Applicable Agents

• OnePass for Windows

• OnePass for UNIX/Linux

• OnePass for BlueArc

• OnePass for Celerra

• OnePass for NetApp

• OnePass for Network Shares

• OnePass for Macintosh

More Information

• OnePass for Windows

• OnePass for UNIX/Linux

• OnePass for BlueArc

• OnePass for Celerra

• OnePass for NetApp

• OnePass for Network Shares

• OnePass for Macintosh

http://documentation.commvault.com/commvault/v11/adminconsole/86671.htm










Office 365 with Exchange (Exchange Online) Support for the Exchange Mailbox Agent The Exchange Mailbox Agent supports Office 365 with Exchange (Exchange Online).

Key Features

• In the Exchange Mailbox Agent, Office 365 with Exchange uses EWS for archiving instead of MAPI. With EWS, the archiving throughput is increased.

• You can use the same Exchange Mailbox client to archive hosted, or a combination of hosted mailboxes and on-premises mailboxes.

Applicable Agents

Exchange Mailbox Agent

Licenses

Mailbox Archive Solution

Setup Requirements

Before you install the agent, make sure that your Exchange environment meets the following prerequisites:

Office 365 with Exchange Hybrid Environment

• Set up Windows PowerShell.

• Make sure your environment meets the Microsoft Outlook requirements.

• Assign full access to service accounts.

The service account must have full access rights to all mailboxes on the server.

• If you installed the agent on an off-host access node, the service account must be in the Local Administrator Group on the access node server.

• Set the throttling policy on the Exchange server.

• Provide the service accounts access to the mailboxes.

Office 365 with Exchange Using a Local Active Directory Environment

• Set up Windows PowerShell

• Provide service accounts access to mailboxes

Office 365 with Exchange Using Azure AD Environment

• Set up Windows PowerShell

• Provide service accounts access to mailboxes



• Register the application with Microsoft Azure Active Directory

After you install the agent, create the Exchange Mailbox client, and then configure the User Mailbox subclient.

More Information

Office 365 with Exchange Hybrid Environment

• Prerequisites for the Exchange Mailbox Agent User Mailbox Hybrid Environment

• Configurations for the Exchange Mailbox Agent User Mailbox Hybrid Environment

Office 365 with Exchange Using a Local Active Directory Environment

• Prerequisites for the Exchange Mailbox Agent User Mailbox Office 365 with Exchange Using a Local Active Directory Environment

• Configurations for the Exchange Mailbox Agent User Mailbox Office 365 with Exchange Using a Local Active Directory Environment

Office 365 with Exchange Using Azure AD Environment

• Prerequisites for the Exchange Mailbox Agent User Mailbox Office 365 with Exchange Using Azure AD Environment

• Configurations for the Exchange Mailbox Agent User Mailbox Office 365 with Exchange Using Azure AD Environment

See also:

Microsoft Office 365 Support

Deduplication

Enhanced Deduplication Support for Huawei File Servers with the NAS Agent The NAS Agent software has been enhanced to improve the deduplication rate for NDMP backups of Huawei file servers.

Key Features

The rate of deduplication is improved for Huawei file servers with the NAS Agent.

Applicable Agents

NAS Agent
















More Information

Deduplication for NAS NDMP Backups

Virtualization

Application-Aware Backup: SP11 Changes for Virtual Server Agent For Service Pack 11, application-aware backups with the Virtual Server Agent include the following expanded support for existing applications:

• Oracle database using VMware Linux proxies

• Backup copy support for applications that support V2 Indexing

Applicable Agents

Virtual Server Agent

Licenses

• Virtual Server

• Hardware Snapshot Enabler for all application backups

• Application Class Virtual for each protected VM

Setup Requirements

Requirements for Application-Aware Backups

More Information

Application-Aware Backups

VMware Support for Including RDMs and Independent Disks in IntelliSnap Backups You can include Raw Device Mappings (RDMs) and independent disks in IntelliSnap backup operations. This feature enables backups of both physical and virtual RDMs.

RDMs provide access to raw LUNs in physical or virtual compatibility mode. Independent disks are standalone virtual disks that can be attached to a virtual machine, but are not included in virtual machine snapshots.

By default, RDMs and independent disks are not included in IntelliSnap backup operations.






Key Features

You can protect RDMs and independent disks by deploying a file system agent on the source VM. However, when you use a file system agent, you might not be able to mount restored disks on restored VMs.

When you protect RDMs and independent disks with IntelliSnap backups, you can always mount restored disks on restored VMs.

Applicable Agents

Virtual Server Agent

Licenses

• Virtual Server for streaming backups

• Hardware Snapshot Enabler for IntelliSnap

Setup Requirements

To include RDMs and independent disks in IntelliSnap backup operations, your VMware ESXi host must be version 5.5 or later using iSCSI or Fibre Channel hardware that supports N-Port ID Virtualization (NPIV).

More Information

Include RDMs and Independent Disks in IntelliSnap Backup Operations

Snapshot Management

IntelliSnap Support for the Dell EMC Compellent (DSM) with Support for Live Volumes Commvault software provides the IntelliSnap technology so that you can manage snapshot operations for many applications and storage platforms, without custom scripting.

In this service pack, we added support for the Dell EMC Compellent Storage Center arrays using Dell EMC Data Storage Manager (DSM), and we added support for the Live Volume feature.

Applicable Agents

• Exchange Database

• Microsoft Hyper-V (only regular volumes are supported)

• Microsoft SQL Server

• Notes Database

• VMware




• Windows File System

Licenses

• Data Instant Replay (Snapshots)

• Remote Instant Replay (Replication)

• Live Volume

More Information

• Dell EMC Compellent (DSM)

• IntelliSnap Backup Support

IntelliSnap Support for SAP HANA 2.0 Multitenant Databases Minimize downtime with application-aware, point-in-time recovery of SAP HANA 2.0 multitenant databases.

You can use an IntelliSnap backup operation in conjunction with storage arrays to create a point-in-time data snapshot. An IntelliSnap backup operation backs up live data by temporarily quiescing the database, taking a snapshot, and then resuming operations.

IntelliSnap backups have the following benefits:

• Back up large databases (in terabytes and petabytes) in a few minutes.

• Provide consistent backups by quiescing the database for a few seconds.

• Use multiple point-in-time snapshots to recover the database to any point in time.

• Use the revert feature for fast recovery.

• Perform multistream restore operations from snapshots.

Applicable Agents

SAP HANA

Setup Requirements

SAP HANA 2.0 SPS 01 or higher

More Information

SAP HANA IntelliSnap for Multitenant Database Containers







IntelliSnap Support for Network Shares for Hitachi NAS (HNAS) File Server In this service pack, we added support for the Hitachi NAS storage array for Network Share IntelliSnap backup operations, for file system agents under NAS client computers.

Key Features

You can perform snapshot backup operations on the following types of shares:

• CIFS shares with a Windows proxy computer

• NFS shares for Linux file system client computers

Applicable Agents

• UNIX (Linux only) file system agents

• Windows file system agents

More Information

• Network Share IntelliSnap Backup with the Hitachi NAS Storage Array for CIFS Shares

• Network Share IntelliSnap Backup with the Hitachi NAS Storage Array for NFS Shares

IntelliSnap Support for VSA VMCentric Backup and Tintri Storage Array - Early Release Feature Commvault software provides the IntelliSnap technology so that you can manage snapshot operations for many applications and storage platforms, without custom scripting.

In this service pack, we added support for the Tintri storage array.

Traditional snapshot backup operations create a hardware snapshot of all VMs that have storage data hosted on the source datastore.

With VMCentric snapshot backup operations for the Tintri storage array, you have increased control, so that you can select specific VMs to include in hardware snapshots.

Key Features

The Commvault ContentStore creates application-consistent snapshots on the VM, and the Tintri storage array creates hardware snapshots that are crash-consistent.

Applicable Agents

VMware






More Information

Getting Started with the Tintri Storage Array

Support for the HDS Targetless Snapshot CCI Engine - Early Release Feature The Commvault software already supports the HDS CCI engine that produces Thin Image snapshots. In this release, we added support for the HDS Targetless Snap CCI engine as part of Commvault IntelliSnap suite, in order to support data protection operations and management operations with HDS storage arrays that have the CCI engine.

Key Features

The Targetless HDS snapshot engine uses the Thin Image pool to store snapshots without creating a secondary volume at the time of the snapshot.

The additional storage volume for storing the snapshot data is created only upon request—that is, when users trigger a snapshot operation such as a mount operation or a browse operation.

The storage volume is then provisioned, and is deleted as soon as the operation is complete. During a hardware revert operation, the snapshot data from the Thin Image pool is used to restore the source device’s contents.

The benefit of using the HDS Targetless Snap CCI engine is that is consumes less space for the snapshot backups.

More Information

HDS Targetless Snapshot CCI Engine

Support for Network Shares (File System under NAS) with the Huawei Storage Array The Commvault software provides the IntelliSnap technology to manage snapshot operations, without the need for custom scripting, for many applications and storage platforms.

The Commvault software already supports snapshot operations on LUNs on Huawei storage arrays. In this service pack, support for Huawei storage arrays is extended to IntelliSnap protection of CIFS- and NFS-based file-system shares.

Key Features

You can perform snapshot backup operations on the following:

• CIFS shares with a Windows proxy computer

• NFS shares for Linux file system clients





Applicable Agents

• UNIX File System Agent, but only for the Linux platform

• Windows File System Agent

More Information

• Network Share IntelliSnap Backup with the Huawei Storage Array for CIFS Shares

• Network Share IntelliSnap Backup with the Huawei Storage Array for NFS Shares

Edge Endpoint Solutions

Auditing and Notifications on Edge Drive Files and Shares End users can now view the activities that are performed on each file and folder in their Edge Drive, and on shares that are created from an Edge Drive or from a Collaborative Share.

Activities are recorded for the following operations in Edge Drive or shares:

• Creating, renaming, moving, downloading, and deleting a folder or a file

• Uploading a file

• Editing a file

• Creating, updating, and deleting a private share or a public share

• Retrieving a file from the Trash, and emptying the Trash

Share users can also subscribe to receive an alert notification on the Web Console or an email notification, when there are any activities on a share.

More Information

Configuring Auditing and Alert Notifications

Browse Mac Photos App Files That Are Organized in Albums Using the Web Console On Mac laptops, you can back up items in the Photos app using the Pictures Well Known moniker. You can view the photos in the Web Console, similarly to the way that you view photos in the Photos app.






Applicable Agents

Laptop Backup for Macintosh

Licenses

• Edge Drive client

• Web Server

More Information

Browsing Data in Well-Known Folders on a Laptop Client

Disaster Recovery

Ability to Upload Disaster Recovery (DR) Backups to Commvault Cloud You can automatically upload a copy of disaster recovery (DR) backups to Commvault Cloud Services, whenever a DR backup is performed. DR backups in the cloud can be used to rebuild the CommServe in disaster recovery scenarios, such as a Ransomware attack, as the cloud data will not be affected by on-site issues.

More Information

Upload Disaster Recovery (DR) Backups to Commvault Cloud





Deprecated Products and Features Several products and features are deprecated in Commvault software v11. In each case, we recommend that you consider your transition to the replacement products and features as part of your overall upgrade planning. For more information about the Obsolescence Policy, see End-of-Life, Deprecated, and Extended Support - Obsolescence Policy.

If you require support in version 11 for features or products not covered in the list on this page, contact us at [email protected], and we will assist in providing the backup solution for your environment. You can also provide feedback and enhancement suggestions for deprecated products by contacting us at [email protected].

More Information End-of-Life, Deprecated and Extended Support for Products

End-of-Life, Deprecated and Extended Support for Features

Additional Features

Early Release Features Certain features in this newsletter are marked Early Release. Early release features are available for general use, and early adopters who use these features can provide feedback and enhancement suggestions by contacting us at [email protected].

If you require support while using an early release feature, contact us directly at [email protected], and we can assist you in customizing and troubleshooting it for your environment.

Service Pack Releases Service Packs are a collection of updates released on a scheduled basis, containing cumulative hotfixes and updates since the initial release of a software version, for example, v10, v11, to resolve software issues and enhance software performance.

We recommend that you install the latest service pack to remain current with all fixes and enhancements; however, we fully support customers on the three most recent service packs. Thus, to remain fully supported, you must apply service packs at least every 6 months.

For a comprehensive list of released service packs and updates, see Available Service Packs.

Upcoming Service Pack Releases Service Pack 12 – June 15, 2018

Service Pack 13 – September 15, 2018



mailto:[email protected]?subject=Deprecated%20Products%20Support

mailto:[email protected]?subject=Deprecated%20Products%20Support





mailto:[email protected]


Visit the Commvault Documentation website for complete documentation of Commvault products.

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©2018 Commvault Systems, Inc. All rights reserved. Commvault, Commvault and logo, the "CV" logo, Commvault Systems, Solving Forward, SIM, Singular Information Management, Simpana, Simpana OnePass, Commvault Galaxy, Unified Data Management, QiNetix, Quick Recovery, QR, CommNet, GridStor, Vault Tracker, Innervault, QuickSnap, QSnap, Recovery Director, CommServe, CommCell, IntelliSnap, ROMS, Commvault Edge, and Commvalue, are trademarks or registered trademarks of Commvault Systems, Inc. All other third party brands, products, service names, trademarks, or registered service marks are the property of and used to identify the products or services of their respective owners. All specifications are subject to change without notice. The development release and timing of future product releases remains at Commvault’s sole discretion. Commvault is providing the following information in accordance with Commvault's standard product communication policies. Any resulting features, functionality, and enhancements or timing of release of such features, functionality, and enhancements are at the sole discretion of Commvault and may be modified without notice. All product roadmap or other similar information does not represent a commitment to deliver any material, code, or functionality, and should not be relied upon in making a purchasing decision.

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