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User guide - Contributor role through AirbusSupply
New VIM plus AOG & RG
December 2014 User guide - Contributor role - VIM plus AOG & RG - V1
© AIRBUS Operations S.A.S. All rights reserved. Confidential and proprietary document.
VIM plus AOG & RG – Contributor role – user guide Introduction
What is it? (1/2) The Vendor Information Manual plus Aircraft On Ground and Repair Guide is a web-based tool enabling relevant Supplier Support contact details, including repair stations, spare stock locations and distributors to be stored and updated on-line by Suppliers. This information is provided in real time to Airbus Customers on AirbusWorld. The service objective is to update Contact Data for Supplier Support Activities for our Customers with the following benefits; • Provide up to date contact information to Airbus Customers; • Market Suppliers geographic support capabilities; • Meet Airbus Component Data Instruction Manual requirements (CDIM).
December 2014 User guide - Contributor role - VIM plus AOG & RG - V1
© AIRBUS Operations S.A.S. All rights reserved. Confidential and proprietary document.
VIM plus AOG & RG – Contributor role – user guide Introduction
What is it? (2/2) Suppliers provide data as part of their contractual commitment to assist customers to contact them for in-service support, ordering spares, repairs etc... this data is then published by Airbus in the Vendor Information Manual (VIM). This was expanded for US support activities to include Part Number information AOG-RG. Previously, suppliers faxed changes to Airbus who made revisions to the VIM.
This service enhances this process by enabling suppliers to make direct updates, whilst also expanding the data to include the repair and stock locations for each region, North America, Europe, Africa, Middle East, Asia... for individual LRUs and components.
December 2014 User guide - Contributor role - VIM plus AOG & RG - V1
© AIRBUS Operations S.A.S. All rights reserved. Confidential and proprietary document.
VIM plus AOG & RG – Contributor role – user guide Introduction
Why VIM plus AOG RG has been re-designed?
• The tool was not at the Airbus World standard
• It was updated yearly (pull mode), and was not enough reactive
• The process was heavy (exchange of xls files)
Revamping reason
• Responsible of its own data (push mode)
• Management in real time on the tool
• Direct interaction with Customer which can flag an error.
• Accuracy of the data improved
Benefits for suppliers
• Accuracy of the data improved • Enhance reactivity of the updates (updated on line) • Interaction possible with the suppliers • Harmonization with the other Airbus World tools
Benefits for customers
December 2014 User guide - Contributor role - VIM plus AOG & RG - V1
© AIRBUS Operations S.A.S. All rights reserved. Confidential and proprietary document.
VIM plus AOG & RG – Contributor role – user guide Objectives of the user guide
Objectives Provide a way to access, manage and consult all information managed within VIM plus AOG & RG application. • How to access the VIM plus AOG & RG application through AirbusSupply? • How to search for a supplier, part number, cage code, designation, repair station
or stock location? • How to manage (add or edit) a contact, PN or support station? • How to perform an import? • How to perform an export? • How to manage the notification feature? • How to consult help online?
December 2014 User guide - Contributor role - VIM plus AOG & RG - V1
© AIRBUS Operations S.A.S. All rights reserved. Confidential and proprietary document.
VIM plus AOG & RG – Contributor role – user guide How to access the application
How to access the VIM plus AOG & RG application? VIM plus AOG & RG application is available on a contributor role to suppliers through Airbus Supply under:
Services >> Vendor Information Manual plus AOG and Repair Guide
December 2014 User guide - Contributor role - VIM plus AOG & RG - V1
© AIRBUS Operations S.A.S. All rights reserved. Confidential and proprietary document.
VIM plus AOG & RG – Contributor role – user guide How to access the application
How to access the VIM plus AOG & RG application? Services >> Ensure Customer Support >> Supplier Support Management
December 2014 User guide - Contributor role - VIM plus AOG & RG - V1
© AIRBUS Operations S.A.S. All rights reserved. Confidential and proprietary document.
VIM plus AOG & RG – Contributor role – user guide How to search for items
How to search for an item?
Searched item result list
Advanced search engine by item:
Part Number / Designation / Supplier Name / Cage Code /
Repair Station / Stock Location
Navigation by tabs
December 2014 User guide - Contributor role - VIM plus AOG & RG - V1
© AIRBUS Operations S.A.S. All rights reserved. Confidential and proprietary document.
VIM plus AOG & RG – Contributor role – user guide How to search for items
How to search for an item ? Advanced search Engine Advanced search engine
“SEARCH” by item: Part Number / Designation / Supplier Name / Cage Code / Repair Station / Stock Location “SAVE”: Save search items and label this search “RESET”: clear the search items “LOAD”: fill in the search items with the search items saved
December 2014 User guide - Contributor role - VIM plus AOG & RG - V1
User preferences filtering Available filters by ATA chapter, AC type, country, certification and region
© AIRBUS Operations S.A.S. All rights reserved. Confidential and proprietary document.
VIM plus AOG & RG – Contributor role – user guide How to manage an item
How to add a contact?
Click on “Add”
Fill in the whole mandatory fields
at least (*)
Select “save” to finish
December 2014 User guide - Contributor role - VIM plus AOG & RG - V1
For suppliers with several cage code choices; make sure selecting the relevant
© AIRBUS Operations S.A.S. All rights reserved. Confidential and proprietary document.
VIM plus AOG & RG – Contributor role – user guide How to manage a contact
How to edit a contact?
Edit & Update contact information
Consult contact information details
Delete contact information
December 2014 User guide - Contributor role - VIM plus AOG & RG - V1
© AIRBUS Operations S.A.S. All rights reserved. Confidential and proprietary document.
VIM plus AOG & RG – Contributor role – user guide How to manage an item
How to add & edit a PN, repair station, stock location and distributor All the steps are similar to the ones described on the slides for contacts selecting one of the 6 following tabs:
December 2014 User guide - Contributor role - VIM plus AOG & RG - V1
Warning: • Repair station and stock location will only be visible if they are associated to at
least one part number when being created • When creating a part number, make sure to associate it to at least one repair
station and / or stock location
© AIRBUS Operations S.A.S. All rights reserved. Confidential and proprietary document.
VIM plus AOG & RG – Contributor role – user guide How to perform an import
How to perform an import? (1/3) Excel template for data import available through AirbusSupply as described below:
Services >> Ensure Customer Support >> Supplier Support Management
December 2014 User guide - Contributor role - VIM plus AOG & RG - V1
© AIRBUS Operations S.A.S. All rights reserved. Confidential and proprietary document.
VIM plus AOG & RG – Contributor role – user guide How to manage a contact
How to perform an import? (2/3)
December 2014 User guide - Contributor role - VIM plus AOG & RG - V1
© AIRBUS Operations S.A.S. All rights reserved. Confidential and proprietary document.
VIM plus AOG & RG – Contributor role – user guide How to manage a contact
How to perform an import? (3/3)
Upload the Excel template in question above once
filled as wanted
Select import to finish
Select the data involved in the import
December 2014 User guide - Contributor role - VIM plus AOG & RG - V1
© AIRBUS Operations S.A.S. All rights reserved. Confidential and proprietary document.
VIM plus AOG & RG – Contributor role – user guide How to manage the notification feature
How to manage a notification? (1/3) When an end user (airline) reports an error, you’ll get a notification through an e-mail as the one here below.
December 2014 User guide - Contributor role - VIM plus AOG & RG - V1
© AIRBUS Operations S.A.S. All rights reserved. Confidential and proprietary document.
VIM plus AOG & RG – Contributor role – user guide How to manage the notification feature
How to manage a notification? (2/3) Once you get the notification go to all notification to clear the error
Click on All notifications
December 2014 User guide - Contributor role - VIM plus AOG & RG - V1
© AIRBUS Operations S.A.S. All rights reserved. Confidential and proprietary document.
VIM plus AOG & RG – Contributor role – user guide How to manage the notification feature
Correct the error by editing the relevant line
How to manage a notification? (3/3)
Save after correcting the error
December 2014 User guide - Contributor role - VIM plus AOG & RG - V1
© AIRBUS Operations S.A.S. All rights reserved. Confidential and proprietary document.
VIM plus AOG & RG – Contributor role – user guide How to consult the help online
How to access the help online?
December 2014 User guide - Contributor role - VIM plus AOG & RG - V1
© AIRBUS Operations S.A.S. All rights reserved. Confidential and proprietary document.
© AIRBUS Operations S.A.S. All rights reserved. Confidential and proprietary document. This document and all information contained herein is the sole property of AIRBUS Operations S.A.S. No intellectual property rights are granted by the delivery of this document or the disclosure of its content. This document shall not be reproduced or disclosed to a third party without the express written consent of AIRBUS Operations S.A.S. This document and its content shall not be used for any purpose other than that for which it is supplied. The statements made herein do not constitute an offer. They are based on the mentioned assumptions and are expressed in good faith. Where the supporting grounds for these statements are not shown, AIRBUS Operations S.A.S will be pleased to explain the basis thereof. AIRBUS, its logo, A300, A310, A318, A319, A320, A321, A330, A340, A350, A380, A400M are registered trademarks.
December 2014 User guide - Contributor role - VIM plus AOG & RG - V1