new sba linc demonstration · 2018. 2. 8. · linc (leveraging information & networks to access...
TRANSCRIPT
SBA LINC Demonstration
September 17, 2015
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Table of Contents
1. LINC Overview 3 2. Sample E-mail Notifications 6 3. Lender Sign-Up Instructions 12 4. Request CLS User ID 14 5. Update CLS User Profile 17 6. Choose LINC Areas of Interest 18 7. LINC Lender Opt-In 22
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Lender Notification
Lender & Borrower Receive
Contact Info Borrower
Submission
Opt Out
Borrower Receives Training
Resources Immediately
2 Business Day Time Limit
Immediately
Opt In
What is it? An online referral tool Prospective borrowers complete a simple,
online questionnaire on www.sba.gov
Who is Participating? 600 + SBA Lenders Represent all 50 states, DC, & PR Account for more than 80% of loans made
in SBA’s mission programs
What are the parameters for referrals? Currently - Borrower’s county only –
Referrals are forwarded simultaneously to all of the LINC Lenders operating within the borrower’s county
Frequently Asked Questions? https://www.sba.gov/tools/linc
LINC (Leveraging Information & Networks to access Capital)
LINC (Leveraging Information & Networks to access Capital)
SBA’s Philadelphia District Office 21 lending institutions: 7 mission lenders and 14 banks 39 registered LINC Contacts (individuals receiving leads)
Profile of Prospective Borrowers:
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Borrower Request Amounts: # Inquiries % of Total Successful Match % Less than or equal to $50,000 262 44% 66% $50,001 - $150,000 131 22% 76% $150,001 - $250,000 82 14% 80% $250,001 - $350,000 58 10% 86% $350,001 - $1,000,000 36 6% 93% $1,000,001 - $5,000,000 18 3% 99% Greater than $5 million 2 0% 100% Total 589
LINC – Prospective Borrower Questionnaire Contact Information Years in business # Employees Business' estimated annual revenue? For-profit or non-profit business? What is the business type? Loan amount? Use of proceeds? Is collateral available? Interested in TA? Do you have a written business plan? Have you applied for a loan? Provide a written description of the
current status of the business highlighting the reasons why you need financing.
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Initial Lender Notification Email
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• Lenders receive an email immediately after borrower inquiry
• Lenders identify from which counties they would like to receive referrals
• “Opt Out” of loans that do not fit your programs’ loan amounts and/or use of proceeds
• New Feature: Lenders may also view LINC requests via Capital Access Login System (CLS)
Opt-In: Lender Receives Contact Information
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Lenders will only receive borrower contact information if they Opt-In
Opt-In: Borrower Receives Contact Information
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Sample Email
Jamie Lender [email protected] (555) 123-4567
Lender Confirmation – Opt-out
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No further action is necessary for Lender Opt Outs.
“Unmatched” Borrowers - Training Resources
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Sample Email
LINC Sign-Up Instructions for Lenders
Leveraging Information & Networks to access Capital
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Overview • Lenders electronically sign up for LINC through the Capital Access Login System (CLS):
https://caweb.sba.gov/cls/dsp_login.cfm • CLS is the successor system to the General Login System (GLS). Lenders and SBA staff
should no longer access GLS.
• CLS requires lenders to identify an Authorizing Official (AO) at each lending institution for security purposes. Likewise, all individuals with CLS User Accounts must identify their organization’s AO within their CLS Profiles.
• The AO should be someone who frequently reviews email requests and approves/rejects requests within 48 hours. The AO is also responsible for re-certifying all CLS user accounts within its institution on a bi-annual basis.
• These slides demonstrate: – How to set up a CLS Account – How to set up an Authorizing Official CLS Account – How to identify your organization’s Authorizing Official – How to identify yourself as a LINC Contact and identify a LINC service area
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CLS Account Login The CLS Account Login screen. The URL is https://caweb.sb.gov/cls
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Create New CLS Account
Note: If you previously had a GLS Account, your GLS User ID and Password should work in CLS. Use the Forgot User ID or Forgot Password links for assistance.
Request CLS User ID • Complete the data entry
fields in the screen below • Define your own User ID
and Password. • Once submitted, an email
will be sent to you to verify your email address and activate your account.
User ID must be at least 8 characters
May also be any 4 digits the user can remember
Click on lookup Zip to populate City and State
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If you already have a CLS User account and need to add/modify LINC information, click on ‘Profile’ after logging in to CLS. See slides 17.
Lending Institutions should select “Partner”
Request CLS User ID
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• Every SBA Lender needs at least one Authorizing Official – The Authorizing Official must approve CLS access requests for other lending
institution employees before the request is routed to SBA – Before submitting a request as a LINC Contact, organizations should set up at
least one Authorizing Official If you are the first authorizing official designated
at your organization, email [email protected] to request that the role be granted.
• Each LINC Contact now needs a CLS User Account
Select LINC Contact to receive LINC referrals.
Enter the email address of the
authorizing official at your organization.
The authorizing official must have a CLS account and the
Authorizing role.
Update CLS User Profile
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• If you already have a CLS User account, it is not necessary to create a new User ID. However, you must update your Profile to identify an Authorizing Official.
Click Profile to add/modify LINC information
Select Appropriate Title; If identifying as your organization’s first Authorizing
Official, send an e-mail to [email protected] requesting that role.
Identify your organization’s Authorizing Official. Do not submit requests for CLS applications or to be a LINC Contact until your organization has identified an Authorizing Official. CLS accounts that do not have an Authorizing Official identified risk having those accounts suspended.
Changing your e-mail address will require that it be verified. Your account will be suspended until the e-
mail address is verified.
Choose LINC Areas Of Interest If you have indicated that you are a LINC Contact, after you verify your email address, you will be presented with a screen to choose your areas of interest.
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Choose the counties/states from where you are interested in receiving LINC referrals.
Choose LINC Areas Of Interest
Use check box to select
counties
Click Done when
finished
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Choose LINC Areas of Interest Be sure to save your changes
Click to Save Changes
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CLS Login Use your User ID and Password to sign on to the system
Enter CLS User ID and Password
Click on Login
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Request LINC Lender Opt-In Access • LINC Lender Opt-In is a functionality separate from the email referrals. You can
respond to LINC referrals via email and/or through CLS.
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Enter Your
Organization’s Unique Location ID
From the Access Screen,
look for LINC
• Access requests are first routed to your organization’s Authorizing Official. Then, the request will be routed to the SBA Program Office and SBA IT Security for approval.
• This approval process may take 1 to 3 business days.
LINC Lender Opt-In Access After logging in, you will see the following screen with all applications you can access.
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To view pending LINC referrals from prospective borrowers,
select Lender Opt In after logging in to CLS
LINC Lender Opt-In Access • After logging in to Lender Opt In, select the appropriate date range
• This functionality provides an additional method of retrieving prospective borrower contact information
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Search by a specific date range and select Submit
LINC Lender Opt-In Access After selecting submit, a list of pending requests will appear for the specified date range. Select “Opt In” to view the prospective borrower’s contact information.
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To view pending LINC referrals from prospective borrowers,
select Lender Opt In after logging in to CLS
LINC Lender Opt-In Access View of prospective borrower contact information
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• CLS Login & Access Questions [email protected]
• General LINC Questions [email protected] or [email protected]
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Questions