new product development process for hyundai
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HYUNDAI INDIA
Shraddha Verma
Shubham Singh
Vishal Patel
Anand Yati
Hrishikesh Deshpande
Shivesh Ranjan
GROUP 8 SECTION C
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Opportunity Scan
Affordable family car designed for familyoutings.
A car which provide comfort in medium – long distance travelling with a mix of on roadand off road driving.
A car which provides added safety features
for the children and family elders sitting onthe rear seats.
A car which does not cost much on yourpocket.
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Market Potential
Current Market Size:
14% of Total PV Sales ~ 364000 VEHICLES [source:
http://www.livemint.com/Companies/5BJhcqGPwRS3EYSivEUeKI/Maruti-Suzuki-enters-utility-vehicle-segment-with-Ertiga.html?facet=print ]
In the next 5 Years, UV penetration may riseto 30% [source: http://newindianexpress.com/business/news/article1343905.ece]
Utility vehicles have demonstrated a CAGR of
20% over the last three years[Source:
http://sevensisterspost.com/maruti-suzuki-launches-ertiga-enters-muv-market/]
Passenger vehicles showed 30% growth in2011.
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Value Proposition
Affordability
Reliability
Safety Comfort
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Hierarchy of customer value
Augmentation•ABS, Airbags,
Collision Avoidance
Expected Product
• Multi UtilityVehicle
Basic Product
• 7 Seater , Safe,Rugged Vehicle
Core Benefit
• AffordableFamily Car
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Segmentation
Urban families in the income range of $16000- $18000 (annual)
Tier 1 and Tier 2 cities
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Body Type MUV Engine Kappa 1.2-liter turbo GDI engine Displacement (cc) 1248 Fuel Type Diesel Transmission Manual No of Gears 5 Performance Peak Power(BHP@RPM) 90/4000 Peak Torque(Nm@RPM) 200/1750 Mileage (City/Highway in KMPL) 15/18 Dimensions Length (mm) 4265 Width (mm) 1695 Height (mm) 1685 Ground Clearance (mm) 185 Wheelbase (mm) 2740 Kerb Weight (kgs) 1845 Boot Space (L) 400 Turning Radius (m) 5.2 Key Features Air Conditioner Yes Climate control YEs Central locking Yes
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CD player YES Power steering Yes Power windows yes Steering Adjustment (Rake/Reach) yes Electrically Adjustable Driver Seat yes Steering Mounted Controls yes Rear AC vent yes Remote Controlled Boot yes Rear wiper yes Leather seats yes Electrically Adjustable Mirrors yes Safety Features Anti-Lock Braking System(ABS) yes Side Airbags yes Parking Sensors yes Traction control yes Collision Avoidance system yes Child Lock in rear door yes Capacities Fuel Capacity (L) 45 Seating Capacity 7 Wheels and Tyres Tyre Specs Front 185/65 R15 Tyre Specs Rear 185/65 R15
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Product Life Cycle (1998)
Santro
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Product Life Cycle (1999)
Santro
Accent
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Product Life Cycle (2001)
Santro
Accent
Sonata
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Product Life Cycle (2002)
Santro
Accent
Sonata
Atos Prime
Terracan
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Product Life Cycle (2003)
Santro
Accent
Sonata
Atos Prime
Terracan
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Product Life Cycle (2004)
Santro
Accent
Sonata
Atos Prime
Terracan
Elantra
Getz
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Product Life Cycle (2005)
Santro
Accent
Sonata
Atos Prime
Terracan
Elantra
Tucson
Amica
Getz
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Product Life Cycle (2006)
Santro
Accent
Sonata
Atos Prime
Terracan
Elantra
Tucson
Amica
Getz
Verna
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Product Life Cycle (2007)
Santro
Accent
Sonata
Atos Prime
Terracan
Elantra
Tucson
Amica
Getz
Vernai10
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Product Life Cycle (2008)
Santro
Accent
Sonata
Atos Prime
Elantra
TucsonGetz
Vernai10
i20
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Product Life Cycle (2009)
Santro
Accent
Sonata
Atos Prime
Elantra
Tucson
Getz
Verna
i10
i20
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Product Life Cycle (2010)
Santro
Accent
Sonata
Elantra
Tucson
Getz
Verna
i10
i20
Santa Fe
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Product Life Cycle (2011)
Santro
Accent
Sonata
Elantra
Verna
i10
i20
Santa Fe
EON
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Product Life Cycle (2012)
Santro
Accent
Sonata
Elantra
Verna
i10
i20
Santa Fe
EON
Hence a car in the cost segment of Accent can be launched
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Ansoff Matrix
SantaFe
Eon
AccentExecutive
i10 Next Gen
New i20
New Sonata
FluidicElantra
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Product Mix
A2
• Eon
• i10
• i20
• Santro
A3
• Accent
• Verna
A4
• Elantra
A5
• Sonata
SUV
• SantaFe
MUV
Product Mix WidthProduct
Line D
epth
d i l i
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Product Line Analysis
85%
14%
1% <1% <1%
2012 Sales (Oct 2012)
A2 (Eon, i10, i20, Santro) A3 (Accent, Verna)
A4 (Elantra) A5 (Sonata)
SUV (Santa Fe)
A2 segment is most selling Hyundai has no products in the MUV
space and only one product SantaFe in the SUV category
UV segment is promising (sales jumped
by 62% in 2012)
A new product line in MUVs can belaunched
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BCG
STAR ?
Cash Cows Dogs
Elantra, Eon,
Sonata
SantaFe
i10, Verna
Santro
Accent
i20 Magna
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Suggested New Product
Options
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Product 1
Luxury CarCost Bracket : Rs. 22 – 25 Lacs.
Reasons:
Hyundai has no existing product in luxury car segment and this segment ispoised to grow at a rate of 40-45% in year 2013.(Source – Kotak Crisil Report2012,Reuters 3rd Jan 2012, ToI 8th Dec. 2012, Deccan Herald 15th Feb. 2012)
The trend is shifting from SUV to luxury car(Source – Kotak Crisil Report 2012)
“There are around 1,93,000 millionaires (in USD) in India as of 2011, says PeterHonegg (CEO,Mercendez Benz) . Globally, people tend to switch cars in theluxury segment every three-four years, which means that the average marketsize in India ought to be close to 50,000 at present.” – Economic Times, 22ndJune, 2012
HNIs the target customers of luxury car have a shifting focus from Mercedes.
Customers are searching for a car which provides them uniqueness anddifferentiate them from any other luxury car owner. This brings in a uniqueopportunity of customizable luxury cars with advanced technological featureslike : Dual mode engine power, Customers having freedom to design andcustomize their own car, Auto updation of Maps and Intelligent transmissionsystem.
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Product 2
SUV:
Cost Bracket : Rs. 14 - 18 Lacs.
Reasons:
Indian buyers are now considering adventure, off roading, and more space when it comes to theirchoice of vehicles
SUVs have been seen as the more favorable choicein the market
Growth rate of 32% in the last financial year There is a market gap in the SUV market in the
above cost bracket
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Product 3
MUV:Cost Bracket : Rs. 6.5 – 8.5 Lacs.
Reasons:
Additional space: ‘people movers’
Strong rugged looks and design suitable forIndian road conditions
The diesel orientation. Existing Competition: Maruti Ertiga
Sales figure grew by 68.5% after launch of Ertiga
Hyundai does not have any other MUV in the above costbracket
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Proposal Before the Manager
Launch of MUV Utility vehicles have demonstrated a CAGR of
20% over the last three years (68% recorded
from April to November 2012) The product will provide around 10% profit
margin
The product will achieve market leadership in itssegment as it will have an affordability catch
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Next Step: Business Analysis:
Estimating total sales, costs and profits
Marketing Strategy: TV advertisements, You tube channel and social media buzz, Feature in
prominent magazines
Concept Car at Auto Expo
On-road Demo Cars
Product Development: Employ QFD to translate customer attributes to a working prototype and
testing
Commercialization:
Analyze odds for new facility/ rented facility/existing facility
Customer Adoption Process:
Awareness: Advertising
Interest: Website and Facebook page to disseminate information
Evaluation: Seek positive reviews from experts by allowing them test runs
Trial: Provide test drive to estimate the value of the product
Adoption: Consumer decides to make full or regular use of the innovation
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THANK YOU!!!