new health plan options for 2020 gloucester city boe · • read doctor reviews stay healthy •...
TRANSCRIPT
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1CONFIDENTIAL
Proprietary
New Health Plan Options for 2020
Gloucester City BOEil 2017
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Goals of today’s meeting
Aetna Programs
Such As…Our Mobile App.
Member Discounts
TelaDoc
What’s new for
2020?
2 New Freedom Plans
3 New HMO Plans
Aetna
About us…
How do I
Change Plans If
I Want to?
Contact Your Business
Office: Karen McKinney
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About aetna…• One of the largest medical networks in New Jersey
• A true national network
• A team dedicated to serving Public & Labor groups
• We are committed to providing our members with
access to the best care and providing excellent
customer service
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24/7 access to a doctor by phone or video Talk to a doctor
anytime, anywhere
Download the app: Teladoc.com/aetna
*10 minutes is the median wait time for an on-demand visit but wait times may be longer during peak hours or seasons. On-demand consults are guaranteed within an hour of request or are FREE of charge. Idaho is video only; AR & DE require video for first visit every 24 months.
Call 1-855-TELADOC
“Teladoc is a godsend for
anyone who has spent 3 hours in a
waiting room for something that
can be resolved with a simple phone
call in minutes. I love bragging to my
friends that I have Teladoc.”
-Teladoc member
Talk to a doctor in
minutes*
Available anytime,
anywhere*
$40 or less
per visit
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Aetna Mobile App
With the mobile App you can:
• Locate urgent care facilities
walk in clinics & emergency
rooms
• View claims and claim details
• View benefits and balances
• View ID card information
• Store ID card offline
• *New fingerprint log-in
You can access our most popular tools directly from the Aetna Mobile app. It is available on the Apple
App Store and the Google Play Store.
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Aetna Health “app” & web-site
Find care• Search network providers
• Find walk-in clinics
• Change your doctor
• See past activity
Manage Claims• See claims by date
• Pay your bill
• Get a bill breakdown
Features that get you where you need to go – Your member website
See coverage and costs
• Get coverage details
• See out-of-pocket costs
• Compare costs
• Read doctor reviews
Stay healthy
• Take a health assessment
• Try health coaching
• Start a wellness program
• Get Treatment options
• Save on gyms, vision and more
www.aetna.com
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Digital health support
Digital tools, programs and
resources in one
comprehensive
online experience
Digital
self-service
24/7 personalized access
through the Aetna Health
online platform
Personal
touch
Human interaction with
Aetna Member Services by
phone
Self-serviceLive contact
Aetna Customer ServiceHuman touch to self-service: Information how and when it’s needed
Telephonic
self-service
24/7 speech
enabled interactive
telephone system
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Member Discounts
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Member discounts
Built-in plan discounts with no referrals, claims or limits.
Your family can use them too!
Just go to www.aetna.com for discounts on:
• Gym memberships
• Natural therapy services
- Massage therapy
- Acupuncture
- Chiropractic care
- Nutrition services
• Hearing Care Solutions
• Vision discounts
• Weight loss plans
- Nutrisystem discounts
- Jenny Craig Discounts
- CalorieKing Discounts
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What’s newfor
2020 ?
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What’s new for 2020?
Gloucester BOE will offer the
following five additional new plans:
•Freedom $20/$30/70%
•Freedom $20/$35/70%
•HMO $15/$25
•HMO $20/$30
•HMO $20/$35
•Current plans remain in place
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How do I change plans if want to?
▪ Business Office
▪ Karen McKinney
▪ 856-456-7000, ext. 2163
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Member ID Cards▪If you elect a new plan you willreceive a new ID card in the mailprior to January 1, 2020
▪Please be sure to show your newcard to your provider at yourfirst visit after 1/1 and havethem make a copy for their files.
▪If you require additional IDcards you can contact Aetnadirectly to obtain them for yourdependents.
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Questions?
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Thank you